Plusnet

Plusnet Outage Report in Billingshurst, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Billingshurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billingshurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Billingshurst, West Sussex, England 02/11/2026 13:20

February 11: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Billingshurst, England

Latest outage, problems and issue reports in Billingshurst and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nptweetings Dan Ludlow (@nptweetings) reported

    My @Plusnet account issues are never-ending, it seems. Due to a billing issue, a new account was created, but despite signing up to an 18mth fibre contract, my account is showing a monthly contract non-fibre contract!

  • beckyfrain Rebecca Broadhead (@beckyfrain) reported

    @Plusnet internet been down all afternoon in S36 can’t find how to log an issue? Can you tell me if there is an outage and how long until fixed?

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @Plusnet What the hell is going on with your service? Connection is constantly disappearing. Can you get this fixed once and for all? People are paying you money for what??

  • sciencepie Science Pie (@sciencepie) reported

    oh and I should definitely mention that without question the easiest part of my move was the net switch with @Plusnet. Free, done in 4 days (3 days earlier than promised!) New router, 30MB/s faster, discount going forward. Bliss. Been with them for years and never once let down

  • Dalvir1979 Dalvir Rana (@Dalvir1979) reported

    @Plusnet great job, remove incentive for line saver deal and trap customer at full price for 12months... underhanded, deceptive and disgusting. Beware of this company and take your business elsewhere. I WILL ASAP !!

  • nat1811 Natalie Morgan (@nat1811) reported

    @Plusnet Just so you are aware, I never received any phone call either yesterday or today.

  • emrellis em (@emrellis) reported

    @Plusnet Think remaining customers just don’t want to be ripped off, told false promises and have poor managers with no customer service skills. Though, not your fault

  • christinemccan8 Christine (@christinemccan8) reported

    @Plusnet any news on the internet outage in S6 please?

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • csmith87uk Chris Smith MCCT (@csmith87uk) reported

    @Plusnet why have had I several disconnections today and in the last week or so when my previous supplier never went down at all? Is there an issue in Basingstoke?