Plusnet

Plusnet Outage Report in Billingshurst, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Billingshurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billingshurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Billingshurst, West Sussex, England 02/22/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Billingshurst, England

Latest outage, problems and issue reports in Billingshurst and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilSGrainger Neil S Grainger (@NeilSGrainger) reported

    @chrishallrides @virginmedia The only way you can "negotiate" a lower price is to cancel. Not threaten to cancel, you actually have to cancel. Then they ring you back with all these amazing deals they couldnt offer before. I gave up after 12 years and moved to Plusnet.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @VAVelocity Hi Naomi, I'm sorry that you've had an unexpected charge for a call to another Plusnet customer and for the delay in getting back to you on here. Please send us your account username over on a direct message. Please also include the number that you called. Regards, Emily

  • heyholondon MsLondon (@heyholondon) reported

    Never want a landline AGAIN! Please avoid @Plusnet - the very worst customer service! I was invoiced £60 for an engineer who didn’t come but stated he did on his notes - due to Covid (& having MS) - so I cancelled the account. Now they’re charging MORE as I didn’t pay on Xmas Eve

  • hantsbob Hantsbob (@hantsbob) reported

    @plusnethelp @Plusnet after the appalling experience I’ve had with your service today, I will be moving to BT as soon as humanly possible. Thanks

  • BECKS24 Becky (@BECKS24) reported

    @Plusnet Need some assistance please. Your phone lines are closed and online chat down? My broadband has just gone off - the box is lit blue but states on devices that there is no internet connection.

  • IFrancis62 Ian (@IFrancis62) reported

    @visitandtravel @bt_uk @Plusnet I do too. Other way to ask if they could hang on for a second and then leave them on the line

  • ojabling Jane Abulume (@ojabling) reported

    @VAVelocity @plusnethelp Can you tell me how to post on plusnet Twitter page. Been directed messaging them and they are not replying. Don’t understand why Twitter is the only means of contacting them. They stupid chat doesn’t work and nobody answers the phone

  • quazidom Dom (@quazidom) reported

    @MattNealRacing Try @Plusnet based in Sheffield,we have been with them for years with phone and broadband. Great company ,good deals to be had (including sim free mobile ) and customer service 1st class..Let me know how you get on please

  • CJ59315408 CJ (@CJ59315408) reported

    @Plusnet Yeah. My New Years resolution is to switch to a new provider as soon as my plusnet contract is up. Ideally, a new provider whose router doesnt have to rebooted at least three times a day ! Shite.

  • 3zi090 J Peter (@3zi090) reported

    @plusnethelp @Plusnet How many times do we have to phone to be paid £107 which you incorrectly took from us and then agreed to pay back. So tired of this appalling customer service. This is even with an ongoing complaint, you should be ashamed of this incompetence.