Plusnet

Plusnet Outage Report in Billingshurst, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Billingshurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billingshurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Billingshurst, West Sussex, England 02/04/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Billingshurst, England

Latest outage, problems and issue reports in Billingshurst and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MattMattbrown matt brown (@MattMattbrown) reported

    @Plusnet Began trying to port over to you from bt a week ago.been without any mobile service whatsoever since. Called but advisors appear to have no clue what is happening. Can you please update on what the issue is and how much longer it's going to take to resolve?

  • RyanHeywood18 r (@RyanHeywood18) reported

    @Plusnet hi plusnet. Can you check my Internet connection and see what the issue is please? The Internet symbol keeps coming up red on the router, no Internet all night last night. Thankyou Ryan.

  • gravula Gravin (@gravula) reported

    @sophoftheyear @Plusnet Been over two weeks for me, some folks longer. Plusnet forum full of people with same issue. No end in sight. They’ll be trying to take the next monthly payment soon, won’t reply when asked if they’ll pause billing until it’s resolved for those affected.

  • JohnDaleMcAlli2 JohnDale McAllister @ mc_alli2 (@JohnDaleMcAlli2) reported

    @Plusnet I have a totally mixed up bill which is a joke & can't get anyone to speak to me to get it corrected(after 3 hrs on the phone) I am now going to cancel my Direct Debit. bet someone will speak to me then. Woderful Plunet , it's abysmal

  • bigstompyboot Missus Boot 👢 (@bigstompyboot) reported

    @stagetechuk @Plusnet Now it's back. Obviously tweeting @Plusnet did the magical fix thingy, like when an Ebay package is two weeks late, and writing a message to the seller makes the package show up 10 minutes after pressing send.

  • philswinhoe Phil Swinhoe (@philswinhoe) reported

    @Plusnet any luck fixing the number porting issue for mobile yet?

  • devonrpage Devon Page MSc (@devonrpage) reported

    @Plusnet cumulatively spent over 1.5 hours this past week waiting to speak to you. Still not being able to get someone to pick up and waiting on the phone again now. I’ve also sent a complaint.

  • JohnDaleMcAlli2 JohnDale McAllister @ mc_alli2 (@JohnDaleMcAlli2) reported

    @Plusnet @LondonGirlSays There are hundreds of people can't get through on the phone,are you going to sort it for every one? I have spent 3 hours over the last two days trying to get through about a bill that is a joke. My next step is just to cancel my Direct Debit, see you in court.

  • JacarandaGirl72 Jacaranda Girl (@JacarandaGirl72) reported

    Hands down, worst customer service experience ever. #Plusnet owe me over £100 in credits but can't process their own billing service so have restricted my broadband until I pay £20. Which I have done - just in order to keep WFH etc but I will be leaving them as ASAP. Inept.

  • MsEmmaChaplin Emma Chaplin💙 (@MsEmmaChaplin) reported

    So @Plusnet have shoved a 9% increase in my "fixed price" broadband fee for a pretty poor service. Then failed to call me back about it as promised. Who is better these days?