Plusnet

Plusnet Outage Report in Billingshurst, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Billingshurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billingshurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Billingshurst, West Sussex, England 03/13/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Billingshurst, England

Latest outage, problems and issue reports in Billingshurst and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • roblatch66 Rob Latchford-Evans (@roblatch66) reported

    @Plusnet Useless customer service and had me going round in circles trying to sort router issues. Only option now is to leave. Not happy

  • LxxGxll Lxx Gxll 💚💜💙 (@LxxGxll) reported

    @Plusnet Hi there, current broadband customer, interested in your SIM only deals, but not clear from your website if they're 5G??

  • AnIndividualist TheRealCraig (@AnIndividualist) reported

    Hi @Plusnet I’ve a problem with your website. It won’t accept my postcode even though it appears in the drop down list. Trying to apply for a sim only deal. Thanks

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @AmirTaghan @Plusnet Although Plusnet didn't mention it, check with your bank it could be cancelled on your end, and when Plusnet come to collect it could potentially cause problems later on. So check there if cancelled, contact Plusnet to set up a new DD mandate.

  • hywelthomas79 Hywel Thomas (@hywelthomas79) reported

    Have to say been super impressed with @Plusnet since switching broadband supply over to them. Straight through to customer service and really helpful. 👌

  • BenyT83 T-Bone (@BenyT83) reported

    @virginmedia Can anyone on here explain why the service I'm getting running 2 laptops & a couple of Alexas with Virgin 100mb package is worse than when I was with Plusnet getting 20mb? I thought 100mb on fibre would have been an upgrade.... Apparently not & I need to change my package?! 🙄

  • Undercovered_UK Undercovered (@Undercovered_UK) reported

    @Plusnet @plusnethelp heading into the 4th week with restricted phone service. No real answer from tweets, phone calls or emails. I think it’s time to move on. Sorry to all our customers who maybe trying to call.

  • cburwitz Claudia Burwitz (@cburwitz) reported

    @Plusnet Who does care at the mo? Your service sucks! Customer service unhelpful and inflexible! I’m better off to go elsewhere!

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet As per 220685777 which was closed, the line is fine, but the router still continues to exhibit problems, like the last router did. So the issue has NOT been fixed, I still get blocked packets by the router for normal traffic while playing online games etc. Fed up now.

  • Matt37670 Matt L (@Matt37670) reported

    @Plusnet what’s up with your website? Trying to look at a new broadband contract as our current one is coming to an end but it’s just throwing errors at me