Plusnet Outage Report in Banwell, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Banwell, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Banwell, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Cardiff |
Internet | |
| Bristol |
Internet | |
| Cardiff |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Banwell, England
Latest outage, problems and issue reports in Banwell and nearby locations:
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Captain ♿
(@grumpywonky) reported
@Plusnet I get that Cal, truly, but there's no way to make it right. I'm leaving the service so the only thing that could be done is some form of refund & I know from prior experience with customer service "it's not something the company does." 1/
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Gwendlyn Drayton
(@GwendlynD) reported
@DraytonWoW @Plusnet Actually it was the contract running out today and just some bad timing on the site not working doh
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Anthony Sargent
(@anthonysargent) reported
@Plusnet i can not believe you dont support SMS short codes 🤯 How is this not flagged upfront before you switch providers. Madness. Is there a plan to bring in this function?
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LMJ
(@lmjhoney) reported
Dear #Plusnet When you put me on hold and play that God awful teenage dance music it does nothing but make me want to throw the phone out the window or at the very least turn it down so I can’t hear it. Can you please stop playing crap music every time you put someone on hold?
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The Captain ♿
(@grumpywonky) reported
. @Plusnet I'd actually love to know what training your teams get re disability because it seems very clear it's not working. It is NEVER ok to ask a customer to reveal their disability/why they need accommodations - that's 101 basic #Ableism
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Bee
(@23Bee23) reported
@Plusnet hi, plusnet. I lost my mobile this morning and spent most of the day trying to communicate and bloke my number. On line chat is down and I have no phone to call. ......help..... How can I get this sorted
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Susanna Whawell
(@SusannaWhawell) reported
@Plusnet Please advise who to contact to make a complaint. I have been trying for 4 days to resolve an issue.
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Gunny
(@Gunny_Scotland) reported
@Plusnet I moved provider on 3rd February, why are you trying to take another months payment ? This is a pay in advance contract and my line is disconnected from your network.
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Sam Jordan 🌹🐝🏴💙
(@VoteSamJordan) reported
@Plusnet All testing my end has been completed multiple times. Speed degradation is consistent and recurring. Will drop a text to the service - will someone call me back?
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RWS
(@RobtheWriter86) reported
@Plusnet Signed up to your broadband at start of Dec 21 with an incentive of £60 reward card for new customers. Was told it would take 30 days to arrive once I signed up. It's now Feb and still no sign of it. Can't seem to get through to anyone to talk to about it either! Help!