Plusnet

Plusnet Outage Report in Banwell, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banwell, North Somerset, England 01/19/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Banwell, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Banwell, England

Latest outage, problems and issue reports in Banwell and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • imagescapegirl Sue Green (@imagescapegirl) reported from Weston-super-Mare, England

    If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • leahmcewaan leah! 🧃 (@leahmcewaan) reported

    @Plusnet the internet hasn’t been working for almost 24 hours now. i have tried all troubleshooting options and reset it countless times and it is still not working!

  • Gojirasaurus rich costin (@Gojirasaurus) reported

    @Plusnet 14 days since I joined 7days of bad internet 7days no internet and 3 working days since openreach were called still no updates from you for 5 days is this the award winning customer support and broadband you claim to have from @UswitchUK ?

  • zippyjnr78 Graeme M (@zippyjnr78) reported

    @Motherwellsmith @SkyUK Plusnet I use m8, decent service and decent price

  • colecampbell02 cole campbell (@colecampbell02) reported

    @Plusnet im an @JohnLewisRetail customer for BB and just spoke to satnam Singh.He just helped me so much with my issue and he didn’t have to at all. He went out his way to assist and even called me back when I didn’t expect him too!Thank you satnam so much. U made a difference

  • YonderVengeance YonderVengeance (@YonderVengeance) reported

    @Plusnet This is award winning service at its finest, my interface with PN is underwhelming and I still have no BB. You should be ashamed that CS are not contactable by Ticket, Email or webchat. Lots of rhetoric no substance.

  • andrewedwards33 andrew edwards (@andrewedwards33) reported

    @Plusnet what is the point ?? i ring your helpline and you tell me to go online to get help with my problem and the answer you give is to'' ring you''WTF!!! are you for real

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Well that was a waste of time engineer finally turned up after 3 no shows in a row and after 5 mins he couldn’t work out what was causing the issue so left…..

  • ChrisD21UAP Macinnesey (@ChrisD21UAP) reported

    Absolutely sick of @Plusnet & their constant failure to provide a service. We have had no end of trouble since moving house in Jan. Over a fortnight without service while homeschooling and regular failures since then. Ridiculous that they are still sorting their errors from Jan

  • Cardlinger Peter Harris (@Cardlinger) reported

    @Plusnet That's a shame as what used to be a very stable line has been poor since April. Those seem pretty low standards! If I had a power cut 3 times in a day or 6 over 3 days I'd be feverishly checking the fuse box. I'll shop around and see if other providers hold themselves higher. Ta!

  • rachelchaplin Rachel Chaplin (@rachelchaplin) reported

    @Plusnet please can I have an email address to let you know I am cancelling? I can't get through on your phone's and your live chat doesn't work, thank you.