Plusnet

Plusnet Outage Report in Banwell, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banwell, North Somerset, England 12/21/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Banwell, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Banwell, England

Latest outage, problems and issue reports in Banwell and nearby locations:

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Malcolm40178278 Malcolm Mills (@Malcolm40178278) reported

    @Plusnet is there a problem with broadband in the High Wycombe area I have had no broadband for most of today

  • pinkflamingo82 vikki williams (@pinkflamingo82) reported

    @Plusnet have you got connection issues in Manchester? My internrt keeps going on and off

  • Clare20839811 Clare (@Clare20839811) reported

    @Plusnet @OakNational Shame you can't fix the broadband issues or answer the phone to get these issues sorted... makes home schooling very difficult with 3mbps or cutting out completely! 😡

  • SarahWoo22 Sarah Turner (@SarahWoo22) reported

    @Plusnet @plusnethelp Why have you cut off our internet services with no warning? Your customer service has been awful ever since we switched to you. I have no idea how you win customer service awards.

  • Ed57700909 Ed (@Ed57700909) reported

    @plusnethelp I’ve just sent an email to plusnet support. Question number: 209395642. I look forward to hearing from you.

  • AcademyDriving peter brason (@AcademyDriving) reported

    Rant for the day Talk Talk, woke up again with no internet, no help to 9am thankfully switching to Plusnet with 24/7 help! Can't wait! #talktalk

  • TheCarnells TheCarnells (@TheCarnells) reported

    @Plusnet Complained mid Nov 2020 after being cut-off two weeks early before our move. Moved to our new address only to find the account hadn't been transferred. 1 month later connected for 3 hours before it all died! Complaint still not answered...

  • paddingtonkt Paddingtonkt (@paddingtonkt) reported

    @Plusnet I've been due to switch over to you. My previous provider has cut me off and I have no info from you. Please can you help.

  • bradsin_FCCA Brad Sinclair (@bradsin_FCCA) reported

    @plusnethelp I am dissatisfied with there being no resolution to my connection issue.A further month has passed and my broadband speed has got worse! I am not convinced Plusnet can fix this problem. Every time I try to call, I receive a message that Plusnet is busy and call back!

  • voiceproject Voice Project Choir (@voiceproject) reported

    @plusnethelp hello Plusnet. I’m trying to delete my webmail emails as emails to my address are bouncing back but they won’t delete. Can you can help me? Thanks. Jon