Plusnet

Plusnet Outage Report in Banwell, North Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banwell, North Somerset, England 02/11/2026 14:35

February 11: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Banwell, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Weston-super-Mare, Cardiff, Bristol, Wells and Burnham-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare E-mail
United KingdomCardiff Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomCardiff Wi-fi
United KingdomWells Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Banwell, England

Latest outage, problems and issue reports in Banwell and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • imagescapegirl Sue Green (@imagescapegirl) reported from Weston-super-Mare, England

    If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • CowshedDan DannoMK 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CowshedDan) reported from Milton Keynes, England

    @MKarmy46 I’ve given up, absolute dog **** from Sky, now Plusnet, they can both stick it up their bums tbh 👎🏼😡

  • drc1947 David (@drc1947) reported

    @plusnet Day 5 , no e-mails , no practical information , and what know seems to be a daily report , re-tweeting the previous one. I have sympathy with a technical problem , but not with his it's being communicated and managed

  • lizcooperclark liz clark (@lizcooperclark) reported

    @Plusnet @MartinWoodward2 I'm getting intermittent emails through 'mail' but can't log on to my webmail, all very spasmodic...help, this has been going on for 6 days now 😩😩

  • brucethebruce Part of the Solution. (@brucethebruce) reported

    @HelloFromMarcus @Plusnet I find @ProtonMail to be trouble free.

  • walterbilas Walter Bilas (@walterbilas) reported

    @HelloFromMarcus @Plusnet I had a similar problem with them myself last year, Marcus. The moment they hear you want to leave it’s silence all round. No-one at the end of a phone line, and DMs on Twitter often unread. I just cancelled my DD and let them sing for it

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    The scuttle-shambles that is @plusnet, who since Tuesday night have been failing to deliver emails in a timely manner, continue with their shambolic and abysmal service. Today they should be telling Nominet that my domain is shifting from them, but so far no sign of it happening

  • drc1947 David (@drc1947) reported

    @Plusnet Day 6. A lesson in how not to manage a crisis , it will feature in text books and lectures. Issue a report daily implying that things are getting better. Say that e-mails are accessible via a Client , it doesn't work for me Don't provide any practical guidance. etc etc

  • flosby Laurel Cave (@flosby) reported

    I have a John Lewis email account which doesn’t work since @Plusnet broke it. As I live in a rural location with family/friends a fair distance it is quite important to me. Since 10th November (the sad day of my fathers passing on his birthday) it has been broken. I’m not pleased

  • Wibblebum Scott Rae (@Wibblebum) reported

    @Plusnet what's going on with my email?? Its *still* not working properly!!!! I'm expecting paperwork for a new job, what's going on and when is it going to be *fully* fixed???