Plusnet

Plusnet Outage Report in Banwell, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banwell, North Somerset, England 01/19/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Banwell, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Banwell, England

Latest outage, problems and issue reports in Banwell and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Harriet94008240 Harriet Stephens (@Harriet94008240) reported

    @Plusnet @Plusnet disgusting service. You've supposedly sorted the issue with my broadband, but it's not sorted. I've already sent you a direct message.

  • hailsc16 Hayley Hammond (@hailsc16) reported

    @Plusnet @plusnethelp Still trying to work from home with no internet, after being promised that my internet would be working yesterday. Usually taking 800+ calls from patients a day but when the calls constantly drop out I’m lucky to answer 100! Utterly terrible. Please help!!!

  • SheffySheffield Simon Sheffield (@SheffySheffield) reported

    @Plusnet this is the worst internet provider I have ever had customer service is appalling.

  • JanetLeather janet leather (@JanetLeather) reported

    @Plusnet is there anyone who is going to respond? my parents have been without internet for 2 days now. No one is answering the customer services phone number. How do they get assistance as there is nowhere to email for support either?

  • mcuk2014 Mike (@mcuk2014) reported

    @plusnethelp Awful customer service from Plusnet. Since placing my broadband order almost a week ago I have been passed from pillar to post and no one cares. My "go live" date has been delayed until at least 01st Feb and I have no broadband as I have just moved into a flat.

  • chrisedwards79 Christian Edwards (@chrisedwards79) reported

    Just to let people know - avoid @Plusnet at all costs. Terrible signal, bad customer service, false promises on internet deals. And there you go. @plusnethelp

  • hancoxrg Richard Hancox (@hancoxrg) reported

    @plusnethelp I do hope that each and every customer leaves plusnet behind. Appaling phone attitude when you can get through, rubbish broadband reliability, non existent email or complaints process and no refund for your shite service.

  • clarebeartweets Clarebear (@clarebeartweets) reported

    @plusnethelp I started a new broadband and phone service with you last year but am yet to receive my Plusnet Reward Card. Can someone please look in to this for me? Thank you

  • CluettTegan Tegan♉️ (@CluettTegan) reported

    I have rented a flat in Cardiff since the beginning of July that I have only stayed in for 3 weeks max due to multiple lockdowns, wifi issues with @Plusnet meaning my best access to study resources are at home, and university saying we now cannot return. @BBCWatchdog #rentfornowt

  • BordenLucy Judith Lucy-Borden (@BordenLucy) reported

    Left @plusnet @plusnethelp 4/11/20, transferred to new ISP. They’re still taking payment from me - 3 so far - for a service they’re not providing. Contacting Plusnet is a nightmare so am glad I left after decades with them, just want my money back though!