Plusnet

Plusnet Outage Report in Banwell, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banwell, North Somerset, England 03/21/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banwell, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol, Cardiff, Weston-super-Mare, Wells and Burnham-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Banwell, England

Latest outage, problems and issue reports in Banwell and nearby locations:

  • imagescapegirl Sue Green (@imagescapegirl) reported from Weston-super-Mare, England

    If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlunScotland Alun (@AlunScotland) reported

    So now I'm in a dilemma. I've been quite happy with Plusnet this past year. Never the problems we had in Oxford with Vodafone. But that email is tantamount to attempted robbery. "Too busy to read this email properly? KERCHING!"

  • snozdop Snozdop (@snozdop) reported

    @O2 Why is it that since joining O2 I get regular scam calls claiming to be from O2 that somehow know I'm an O2 customer? You (or an insider) must be selling your customer details to scammers. This never happened while I was a @plusnet customer.

  • kaz_ross19 Karen Ross (@kaz_ross19) reported

    @plusnet what's wrong with the Internet today? Why no service?

  • millis_mikey Mikey Millis (@millis_mikey) reported

    @Plusnet hello - our internet is still down (not your fault I understand) and guy from Plusnet said you’d cover the cost of a internet dongle up to a certain amount - could you remind me how much that is please?

  • HelenLMcNeill Helen McNeill (@HelenLMcNeill) reported

    @Plusnet why does your website state data roaming is included when there is no 3G or 4G in Munich and poor 3G in Paris? Your customer services advice is to buy an international sim, they know this is an issue! You’ll be losing 5 customers shortly

  • EddieRobson Eddie Robson (@EddieRobson) reported

    @harriet1marsden @EE Since switching to @Plusnet nearly two years ago I've found their customer service to be excellent.

  • Simples_3 S (@Simples_3) reported

    @plusnet Hello. For the past 2 days, a “session timeout” message appears when attempting to complete a new 30 day sim only contract application. Now on hold for 25+ mins to 0800791133 (new customer option). Do you want the business?!

  • Plusnet Plusnet (@Plusnet) reported

    @AmberValleyInfo Thank you, I'm very sorry for the delay in getting back to you. Our suppliers are advising that the fault was fixed today. Are your services now working or are you still having any problems? Regards, Emily Plusnet Leeds

  • gailmarie1958 Gail older bolder and a tad wiser 🥰🥰 (@gailmarie1958) reported

    @Plusnet is there an outage? No internet service in my area data only SK14 area

  • LordWilsonVILLA LordWilsonVILLA🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported

    @bigkevilla82 @Plusnet ... then I spent ages trying to get the new router/modem to work only to find they hadnt set it up properly B4 they sent it out. I had to phone their 'experts' to find out the problem