Plusnet

Plusnet Outage Report in Banwell, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banwell, North Somerset, England 01/31/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Banwell, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol, Burnham-on-Sea and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBurnham-on-Sea Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Banwell, England

Latest outage, problems and issue reports in Banwell and nearby locations:

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • imagescapegirl Sue Green (@imagescapegirl) reported from Weston-super-Mare, England

    If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • Smith_SM30 Sheila Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Laurara31 LauRa (@Laurara31) reported

    Our internet is down, AGAIN. Any service issues you're aware of in s2 @Plusnet @plusnethelp?

  • SalWookey WookeySal (@SalWookey) reported

    @Plusnet @plusnethelp Any reason why you are holding my refund hostage? I cancelled all services with you due to your poor customer service and treatment, can't tell you how happy I am with that decision right now

  • RachQuitz Rach 'Rachvile' 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RachQuitz) reported

    @todd28289 @plusnethelp Check your contract. I know when I used to work for Sky if you contact them and they can't fix it within 14 days they can exempt you from the contract so you can move elsewhere. Might be different for Plusnet but worth a shot.

  • MAJB63 Michael Barnard MBE PGSR and PrScE of Cornwall (@MAJB63) reported

    @Plusnet @plusnethelp Very disappointed with the WiFi coverage, router in the same place as the last provider which covered all rooms and garden Now have have good coverage in 2 rooms poor coverage in most other rooms and none in the garden

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    @Broughton500 You mean ‘are you a plusnet customer?’ Yeah frequently at all hours

  • SidShorthouse Sid Shorthouse (@SidShorthouse) reported

    Thanks for being a Talk Talk customer. As a thank you for being loyal we are putting your package up by £2 a month plus the rate of inflation plus another 3.7% Anyone know if Plusnet is any good #thanks

  • h00kedwithlove Handmade by Marie (@h00kedwithlove) reported

    @Plusnet So I rang to have plus net installed ( I am moving into a new build with bt line installed ) but was told I have to pay £49 for installation when it should he free! Loss of a committed customer 😕

  • Justabator Justin Godfrey (@Justabator) reported

    Can’t believe I’m on 6 days of having no broadband with plusnet and they still can’t tell me what’s causing the outage in the area. 6 days.. You’d think openreach would tell them why but nah... it “should” be on by Friday 9pm.. should take some bets it won’t be on tonight.

  • Gemma_stacie Gemma (@Gemma_stacie) reported

    @OpenreachHelp I've had no broadband since this morning as there has been an outage in my area, plusnet has said its a problem with yourselves can you tell me when it will be sorted. I'm in the cv2 area of Coventry

  • paulm4231 Paul Merchant (@paulm4231) reported

    @Justabator You getting compensation then check the terms and conditions of your agreement with plusnet you may be due money or you may be able to cancel your contract with them as they are breaching the agreement