Plusnet

Plusnet Outage Report in Banwell, North Somerset, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banwell, North Somerset, England 01/21/2026 05:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Banwell, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Banwell, England

Latest outage, problems and issue reports in Banwell and nearby locations:

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • Smith_SM30 Sheila Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • imagescapegirl Sue Green (@imagescapegirl) reported from Weston-super-Mare, England

    If you want a new broadband supplier don’t go to @Plusnet We @MarkOneMusic & I did. We had a broadband problem in Nov 2020 & reported it. It’s now almost Feb we still have broadband issues & no landline. 3 @OpenreachHelp engineers in house, way more outside. #useless

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kryptic_Lion Honoris KrypticLion (@Kryptic_Lion) reported

    Hey Internet, could you maybe not be broken so I can watch films and streams? Thank you (PS anyone else on plusnet having issues)

  • OwsWills Owen Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@OwsWills) reported

    Question for TV experts: My in-laws want to change their broadband/TV/phone provider. My FIL wants Sky Sports. Is signing-up to Sky or NOW the only way to get Sky Sports? In other words, I can't put them on @Plusnet and add a Sky Sports service? What's cost-effective? TYVM!

  • Tweet_Belle Isobel M (@Tweet_Belle) reported

    @Plusnet Doesn't work. My rent and council tax are 50%. The remaining bills/food takes up 40-45% so lucky if I have £100 for the month after bills and food are taken care of. Oh and I work full time 40hrs a week

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @TheLilSquidge @TalkTalk @Plusnet I hear you, though if you look at my recent tweets/replies, you will see the cost of poor customer service, unreliable broadband, and, even, the breaking of regulations and inability to escalate problems caused by some number of customer account errors.. 1/2

  • jeskaowen Jeska (@jeskaowen) reported

    @OpenreachHelp Well they are refusing to do it. But thanks for trying to help at least. Absolutely no response from @Plusnet !

  • JaredRandall9 Jared Randall (@JaredRandall9) reported

    @Plusnet have got to be the worst broadband providers out there. Would never ever recommend them to anyone. Absolutely awful.

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @plusnethelp When does Plusnet, seeing 0.4mbps sync speed on customer migration line, decide that something is wrong on the line?

  • RobBS25936512 Rob in Stowmarket, UK. 🎸🥁 ⛽️🏍⚡️🚙 (@RobBS25936512) reported

    @plusnethelp I refer to my last question no. 211592826 as I am still having major problems with my PlusNet Internet connection. It has degraded even further and is now extremely sporadic. This being the first time it has been active for over 20 hours - I am still paying, so HELP!

  • ce63l Carol (@ce63l) reported

    @MarcAllera seriously unhappy with the joke that is customer service for PlusNet. "You" took £200 of my money in error, despite me advising in good time of the error. I've raised a customer complaint and asked to be called but they won't. So let's see if this helps.

  • horrocks_simon Simon Horrocks (@horrocks_simon) reported

    @OwsWills @Plusnet I wouldn’t have Sky but do have a NOW TV subscription for the footie - I cancel out of season & then they give you lots of discounted offers to rejoin :-)