Plusnet Outage Report in Banwell, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Banwell, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Banwell, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Cardiff |
Internet | |
| Bristol |
Internet | |
| Cardiff |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Banwell, England
Latest outage, problems and issue reports in Banwell and nearby locations:
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Avery
(@AndyMarkAvery) reported
@Plusnet It seems mum left without internet and home phone for 7 days - nice one. You also think it 'award-winning customer service' to increase a pensioners bill from £25.13 to £41.75 - nice one again! I'm guessing your single warning emails often get missed by OAPs - nice one!
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John Moriarty
(@JohnyMoz) reported
@Plusnet Thanks, think I've rectified the issue for now, seems to be back to normal speed (or thereabouts)
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet “Around 6 0’clock”? Close of “business”? We have been unable to take payments all day! Will adding a ticket fix the problem? You stated that an engineer would call to our property between 1-6pm yesterday. Is he lost??? Shocking service!
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Yanzi Boom
(@yanziboom) reported
@Plusnet For the last 2 days I have absolutely no mobile service at SN10 2TD. Coverage here is usually excellent, what's going on?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@mynameis_rob PlusNet; switched to them not long ago from BT after I was sick of BT hiking the prices all the time, and also I was paying too much when my old local area only had crappy cables so poor speeds. PN is owned by BT but has still been better tbh. Solid customer service so far
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ryan
(@toryhater69) reported
san miguel in one hand, plusnet customer service advisor in the other 💯💯💯
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Claire Dunford
(@rainbowclaire) reported
@Plusnet hi, my husband's mobile has been out since about 4pm - just says emergency calls only. We're in SN10 area, is there a fault?
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet Id rather be updated via here, that way its in the open. We also had a busy schedule, trying to run a business,we could not take any payments, once again. You said in your email that the “engineer had fixed the problem” it must be someone else's problem. Ours has not been fixed
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Drs Pill 💊
(@Phl60214122) reported
@Plusnet the worst customer service I have ever had in my life. Please avoid at all cost .
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isabel aimee
(@isabelaimee) reported
@Plusnet my older neighbour needs your help: his landline with you hasn’t worked for over four weeks. He cannot contact you to get it fixed. I have his details. PM me please, urgently.