Plusnet

Plusnet Outage Report in Banwell, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banwell, North Somerset, England 01/05/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Banwell, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Banwell, England

Latest outage, problems and issue reports in Banwell and nearby locations:

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • Tim_JC Tim Clarke (@Tim_JC) reported from Weston-super-Mare, England

    @Plusnet you having issues in BS23 area today. Major issues and I'm working from home. Not the service we signed up for.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ajonlineservice Shot By AJ (@ajonlineservice) reported

    @Plusnet Have dropped you a DM as well as sent in a ticket and still getting no response. I know you said "if you can find them", but surely it shouldn't be this hard to get in touch with somebody, especially when they're busy putting witty quotes all over social media? Help a guy out?

  • AndyOhara1983 Andy O'Hara (@AndyOhara1983) reported

    @Plusnet Any internet issues in the DE7 area? Ours has gone down and no amount of restarting or checking all cables are in is working.

  • TheGinasium The Ginasium ⚗🍸 (@TheGinasium) reported

    @Tonysmini @MerlinFDC4 Yes... Going down the list. Some providers "no capacity" (TalkTalk), "wrong tech" (PlusNet), some choose to not connect to Openreach fibre (Vodafone)... Latest info is one provider may have bought the rights for 12 months (suspect it's BT)... So much for having fibre built in 😟

  • Lyndsey84772843 Lyndsey (@Lyndsey84772843) reported

    @Plusnet I'm having extremely slow speeds and my router has now dropped out at least 8-10 times within the last hour. The Internet has been very unstable for the past few days. Please contact me ASAP to resolve

  • mynameisharry Harry Llewelyn (@mynameisharry) reported

    @Plusnet what on earth is going on with your supply recently? It cuts out many times a day (4 times already this morning), and drops down to 3-6Mbps from the usual 40Mbps (despite paying for 60+).. Been doing this since Saturday.

  • craig_currie craig currie (@craig_currie) reported

    @Plusnet my plusnet internet is running terrible and has done now for while losing connection is a daily occurrence and are now thinking let’s just get shot of it. Absolutely rubbish

  • Giles2912 G (@Giles2912) reported

    Again your supply over the last 24 hours has been poor with constant buffering and signal lost #plusnet do I expect it to get any better? No? You gave up on my first complaint in February!

  • dijay1 David Jackson (@dijay1) reported

    Plusnet - broadband speed down to 8mbps ???

  • KaraCheeseman uɐɯǝsǝǝɥɔ ɐᴚɐʞ (@KaraCheeseman) reported

    @Plusnet can someone help please? we’ve had no phone line or internet for over a week now - what’s happening?!

  • LazyFrance Laurence phillips (@LazyFrance) reported

    @NOWHelpTeam it has been 24 hours and no one has been in touch to help with the wretched broadband. Now may offer free calls, but I would rather have the internet. Hopefully still time to cancel and go back to working internet and truly helpful tech support with @Plusnet