Plusnet Outage Report in Banwell, North Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Banwell, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Banwell, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Cardiff and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Bristol |
Internet | |
| Cardiff |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Banwell, England
Latest outage, problems and issue reports in Banwell and nearby locations:
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Documark @mumma_val Hi there Mark, I'm really sorry that you've had such a poor experience with one of our advisors, please be assured that we will be feeding this back internally so that this doesn't happen in future. Could I get your plusnet username so we can do this? - Owen - Sheffield
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MummaVAL
(@mumma_val) reported
@Documark @Plusnet If cannot provide the service you pay for then end contract? They rent from BT. Grandson got an EE mobile router. Works great
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Highroad Fella 🏴🇮🇪❤️🇺🇦
(@Andysgonewalkin) reported
@Plusnet I'm replying here to give a heads up to any prospective future victims of plusnet's "award winning customer service". After 3 months of dropping the ball and 6+ no shows (today included), I've now cancelled the order. #scamnet, go f yourselves🖕
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Craig Crowton
(@craigcrowton) reported
@Buster_comedy @Plusnet @TalkTalk I will be on the hunt tomorrow as I hate paying for a service that doesn’t deliver. Hope your ok pal and that you have had a good Christmas and New Year.
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Joanne Tang
(@joanneyhtang) reported
I've been a plusnet customer for several years and renewed my broadband contract in November on the same Unlimited Fibre Exta package yet the quoted contract average download speeds have dropped significantly and we have been struggling with WiFi in the last 3 weeks
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Tracey Amass 💙
(@TraceyAmass) reported
@Plusnet it is a joke that I can’t report an internet outage after 19.30. That is very poor customer care
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Caroline, who smiles at dogs
(@mazylady) reported
@Plusnet We were supposed to get a call back from your support dept in 20 minutes. That was 2 hours ago. I also DM'd you 3 hours ago. Our boardband is unusable and has been that way for almost a week. What is going on?
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Irene M
(@siomhaithmhic) reported
@Plusnet why is the mobile signal so bad at G69 postcode? Only H at best. This is in a major city with no obstructions. Has been like this for over a week. Is there an issue with the mast?
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Mark Hirst
(@Documark) reported
The @Plusnet advisor has said nothing they can do and service likely to get worse as more people sign up! Worse than 0.36mbps upload?! His attitude less than supportive or helpful. Have terminated service and will get a sim only, hotspot, unlimited deal instead at 1/2 the price.
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Somewhere down South 🇬🇧
(@elpajoja) reported
@Plusnet 4d to answer? 6 days without phone signal. Not a great service?