Plusnet

Plusnet Outage Report in Banwell, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banwell, North Somerset, England 12/06/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Banwell, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Cardiff and Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet
United KingdomCardiff Total Blackout
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Banwell, England

Latest outage, problems and issue reports in Banwell and nearby locations:

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ab1674 Alison Thornton (@ab1674) reported

    @Plusnet so much for your great customer service my parents phone&Broadband should have gone live on the 10th!! Phone line went on the other day but still no broadband and your so called engineer for today hasn't appeared!! Oh and you've changed there number..absolute shambles

  • spcb61 Susan Philcox 💙 (@spcb61) reported

    @Smitchalot Switched from PlusNet as their service deteriorated, they didn’t want to find out what the problem was and discovered their equipment was poor quality and often repurposed. Instant improvement when switched to BT. Costs more but worth it for better quality all round.

  • cconnolly81 Christine Connolly (@cconnolly81) reported

    For a company promoting great customer service @plusnet has failed to deliver so far! They have cancelled my broadband account twice within the last 3 weeks, promised to call me back with an update but hasn't and charged me a set up for a new account that I didn't want!

  • Plusnet Plusnet (@Plusnet) reported

    @peztyke Hello, thanks for getting in touch and I hope you're well. I'm sorry to hear this and for the inconvenience this must have caused you. Please direct message your account username and I would be happy to help in anyway I can. - Beth, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @RyanHeywood18 In terms of your cost, I'd recommend that you speak to our Customer Options team as they may be able to move you on to a better package. You can reach the team on 0800 013 2632 Regards, Emily Plusnet Leeds 🌞

  • OhLittleLadyT Tracey Fish (@OhLittleLadyT) reported

    @Plusnet I called yesterday having NO internet connection for over a week now. Someone came to fix it today. Said the problem was at the main box. He went off to fix this. Didn’t come back and the problem still exists. So the problem hasn’t been fixed!!I’m fuming.Waste of time.

  • KayELacey Kay Lacey (@KayELacey) reported

    @Plusnet my internet NW1 0XF is down! No internet at all. It went off at 11p.m HELP your offices are not open.

  • NayFUN6 NayFUN_ (@NayFUN6) reported

    @Plusnet Hey Plusnet I'm fortunate to be working from home but my Internet has been down since 11:30am I appreciate the extra time off but not sure my employer feels the same way. Any chance someone can help?

  • MarlowDonkey Marlow-Maidenhead PA (@MarlowDonkey) reported

    Apologies if you’re getting inundated with truncated email messages from MMPA. There’s a problem in PlusNet’s mail system which is outside my control. I am trying to get this sorted.

  • HaddersIan Ian Hadders #FBPE (@HaddersIan) reported

    @Plusnet any idea where I can check the speed my in-laws are supposed to be getting? It’s absolutely woeful! Tv buffering to the point of not working, internet is the equivalent to dial up! 😩