Plusnet

Plusnet Outage Report in Banwell, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banwell, North Somerset, England 12/08/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Banwell, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Cardiff and Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomBristol Internet
United KingdomCardiff Internet
United KingdomBristol Internet
United KingdomCardiff Total Blackout
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Banwell, England

Latest outage, problems and issue reports in Banwell and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ray60107381 Ray (@Ray60107381) reported

    @Plusnet just signed a new contract and within a month Plusnet jack the price up. Well i’ll see out this contract then i’ll never use Plusnet again and, i will make sure the public via Social media are aware of this sharp practice!

  • Chris93B Chris Barber (@Chris93B) reported

    @Plusnet not particularly happy with your customer service, I didn't realise that your team can decide when and when I'm not feeling alarmed and harassed by your latest email.

  • jim_millen Jim Millen (@jim_millen) reported

    @EleanorDallaway 4G/5G router and a 30-day SIM only data contract prob your best bet. Best deals are with MVNOs, make sure the underlying network is one with a good signal at your location. Hope Plusnet get their act together & sort it for you!

  • ttwep Bill Pearson (@ttwep) reported

    @Plusnet why are you still trying to take payment from me? I closed the account 6 weeks ago and I’m still getting bills. Worse, I can’t contact you as you don’t recognise the number in your system so can’t “chat” with your system. Help!

  • Naomi8823 Naomi E (@Naomi8823) reported

    @Plusnet we have been without broadband for over 24hours and we can’t seem to get through to anyone to help us. Please can you contact us to help resolve. Thank you

  • schiedamseschot Comrade Scott 'Z.O.V' 🇷🇺 (@schiedamseschot) reported

    @kenjera2 Tried everything.. no response from Plusnet I'm starting to wonder if my internet connection has been taken away at the behest of the govt 20 hours without.. hopefully I'll get reconnected later cos my mobile signal is non existent

  • GrassbyRob Rob Grassby (@GrassbyRob) reported

    @Plusnet PlusNet Your New Year's Resolution should be to not false advertise....£22.99 per month yeah right, hook them with that old chestnut in then you do a massive 14% hike!

  • paulinebelcher The Belch (@paulinebelcher) reported

    @Plusnet thanks for cutting my phone off even though I’ve paid my bill. I spoken to someone at 10.30am this morning to be told to will be upto 2 hours for it to come back on & still nothing. Just rang again, I’ve got to wait another 2 hrs - long time customer not very happy 😡

  • EleanorDallaway Eleanor Dallaway (@EleanorDallaway) reported

    12: Will this 🧵 make a blind bit of difference? Absolutely not. Has it helped to let off a small amount of steam? Yes it has. To reiterate, the Plusnet advisors have been more than lovely, but they’re constrained by uncontactable suppliers, terrible processes and legacy systems.

  • Plusnet Plusnet (@Plusnet) reported

    @EleanorDallaway Hi Eleanor, I'm really sorry about the issues with your connection and how long that's taking to get fixed, that must be so frustrating. Please send over a DM with your username and I'll make sure that we're doing all we can to help out. - Adam - Plusnet Sheffield