Plusnet

Plusnet Outage Report in Banwell, North Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Banwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Banwell, North Somerset, England 02/25/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banwell, North Somerset, England

The most recent Plusnet outage reports came from the following cities: Bristol, Weston-super-Mare, Cardiff, Wells and Burnham-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomWeston-super-Mare E-mail
United KingdomCardiff Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomCardiff Wi-fi

Community Discussion

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Plusnet Issues Reports Near Banwell, England

Latest outage, problems and issue reports in Banwell and nearby locations:

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Halo_London Halo London (@Halo_London) reported

    @plusnethelp what kind of a third rate company has no tel no and no email-#plusnet thats who. So Friday is the day I cancel my direct debit. No service no money’s simples-see you in court!!!

  • JackieFoy6 Jackie Foy (@JackieFoy6) reported

    @plusnethelp help SIM card has still not arrived. Left with no phone as number has been ported over. Paying PlusNet & my old provider and PlusNet blaming Royal Mail, don’t think it was Royal Mail who activated SIM n ported number before costumer had received SIM!

  • MAnness2013 MAnness (@MAnness2013) reported

    @plusnethelp @Plusnet I still cannot activate my reward card, I’ve sent several emails to info@pure card and received the standard reply that they would reply within 72 hours, but nothing since my first email of 24/11. Absolutely fed up with you! Help!!

  • jstoge jon sturgess (@jstoge) reported

    @plusnethelp I’m going to start the 12 days of Christmas. Day 1, Plusnet cancel my contract after a computer glitch. Day 2 they tell me they can get basic broadband back within 24hrs. Day 3 they say the new order has strangely not been completed. Is this Customer Service ?

  • Jenn585 Jenna Abbs (@Jenn585) reported

    @Plusnet Signed up with you on 25th Nov - my old BT service has gone off today but I have no Plusnet router. Really frustrated as currently unable to work from home. Not a good start...😣

  • mazmazcool Maz MARTIAL (@mazmazcool) reported

    @plusnethelp first day with plusnet.. so far terrible speeds I'm afraid. Really disappointing and would take back my old internet in a heartbeat. What can be done please?

  • iledsham Ian Ledsham (@iledsham) reported

    Is there a problem with #plusnet at the moment? Lost my connection about an hour ago.

  • SukhadiaAlisha alisha sukhadia (@SukhadiaAlisha) reported

    @Plusnet hi plusnet I am trying to get through to your phone line, my internet connection states connected however I have internet on any of my devices! Please could you help

  • pabreen8924 pabreen8924 (@pabreen8924) reported

    @Plusnet all this lovely publicity about caring and helping and yet the service is deteriorating and no response to tweets or from the help line. I wish I had never renewed let alone paid extra for supposedly better speed. Rubbish service. Will not recommend to anyone

  • _Adeel007_ Adeel (@_Adeel007_) reported

    @CalamityMum @Plusnet Cancel your contract, you have 14 days, they are an awful company. Internet is always dropping