Plusnet Outage Report in Banwell, North Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Banwell, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Plusnet
Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Banwell, North Somerset, England
The most recent Plusnet outage reports came from the following cities: Bristol and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Cardiff |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Banwell, England
Latest outage, problems and issue reports in Banwell and nearby locations:
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James Newbon
(@JamesNewbon) reported
@Plusnet your broadband speed has been poor this week. Currently getting about half the estimated peak time speed and it's not even peak time. 20Mb below the minimum guaranteed speed too.
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Loisy3
(@LouisePassarel4) reported
@Plusnet Please provide an update on the problems users are having receiving calls and texts, it's 2 days now & u keep promising updates but I can't find them anywhere!
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Borg Cube Borg Cube
(@rassilont) reported
Hey @Plusnet y'all having any issues in the DE55 area? I'm getting less than 1mb down at times. Resetting the router works for a short while, then it's cutting back again
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Plusnet
(@Plusnet) reported
@LouisePassarel4 I'm very sorry that this problem is still ongoing and for the inconvenience caused. Our operations team are working to get this fixed as soon as possible. Regards, Emily Plusnet Leeds 🌞
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Loisy3
(@LouisePassarel4) reported
@Plusnet it's now 2 days that you're experiencing problems- users not being able to receive calls/txt yet there's no mention or update anywhere!? Yet u keep saying u will?
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Plusnet
(@Plusnet) reported
@bojaniwska Hi Helen, I'm sorry to hear that you're having problems with your emails. Is this over webmail or do you use a mail client? Regards, Emily Plusnet Leeds 🌞
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Stoic Steve
(@Steve_the_Stoic) reported
@Plusnet @plusnethelp I am in Tanzania with no mobile service. My Microsoft accounts require me to receive texts as part of two step verification so I am now locked out of those accounts. Can you please explain why I cannot get any service? I am travelling for a few months
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amy
(@amy35672408) reported
@Plusnet our Internet is down, I'm supposed to be working from home tomorrow, and there is no open helpline or support whatsoever? Do you think people only need Internet between 8am-8pm? Expect a bill for damages for me not being able to work from home tomorrow
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Rae
(@rachael_barson) reported
Plusnet is a piece of ****. Every time I watch something late night it buffers aaallll tttthheeeee tttiiimmeee. Pls stop.
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Lee
(@Collarnumber88) reported
@Plusnet Lost my Broadband for 2 weeks, all sorted now. Your Customer Service Team have been outstanding throughout. 👍