Plusnet

Plusnet Outage Report in Wookey, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wookey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wookey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wookey, Somerset, England 02/17/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wookey, Somerset, England

The most recent Plusnet outage reports came from the following cities: Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomWells Internet
United KingdomWells Internet
United KingdomRadstock Internet
United KingdomCheddar Internet
United KingdomCheddar Internet
United KingdomWells Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wookey, England

Latest outage, problems and issue reports in Wookey and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • itspipbtw pip is crying over NaNoWriMo (@itspipbtw) reported

    I NEED MY LITTLE BROTHER TO BE ONLINE TO DEAL WITH THIS. **** PLUSNET.

  • DLubovci Dren Lubovci (@DLubovci) reported

    @Plusnet not a great start to be honest. Customer service great but the connection is awful. As a a first time customer, i am glad i am in my cooling period still..

  • jbynwa96 Josh Baker (@jbynwa96) reported

    @Plusnet worst broadband I’ve ever had never works and when I’ve rang up no one is any help

  • Jimbo4indy2 Scottish not british (@Jimbo4indy2) reported

    @Plusnet You keep forgetting to add. The worst customer service on the planet in your ads 👍

  • itspipbtw pip is crying over NaNoWriMo (@itspipbtw) reported

    I’m so mad that @plusnet is taking a week (at least) to get an engineer out. I’m ya not only causing damage to my brothers who rely on the internet for EVERYTHING, it’s ruining my weekend because it’s how we socialise together.

  • naomijohnsTW11 Naomi Johns (@naomijohnsTW11) reported

    @Plusnet learn from your mistakes. You have added a huge amount of stress to an already horrific time post bereavement of one of your customers. I will never be be using your services again.

  • iblametom Thomas Brewster (@iblametom) reported

    Just recalling how I signed up to @Plusnet with a £75 voucher I never got and if you try to sort it out, it turns into some awful Kafkaesque nightmare where you’re passed from one company to another, no one wanting to take responsibility. Be wary of this offer.

  • davidgjones david jones (@davidgjones) reported

    @Plusnet hi. my contract is ending this week and I'm moving to a new supplier, but it looks like I'm still receiving bills from Plusnet - do I need to contact you to cancel these or will it be done automatically?

  • JentheHomeBird Jen • she/they 🏳️‍🌈🏳️‍⚧️ {BLM} (@JentheHomeBird) reported

    @Plusnet I have sent dms but no one got back to me last night, this is now the third day without signal-please help!