Plusnet Outage Report in Wookey, Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wookey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wookey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Wookey, Somerset, England
The most recent Plusnet outage reports came from the following cities: Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Wells |
Internet | |
| Wells |
Internet | |
| Radstock |
Internet | |
| Cheddar |
Internet | |
| Cheddar |
Internet | |
| Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wookey, England
Latest outage, problems and issue reports in Wookey and nearby locations:
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John Hardy
(@IamJohnHardy) reported
from
Huish Episcopi, England
@Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Beans BBeans
(@BeansBBeans) reported
@Plusnet CHANGE BILL DATE PLEASE! I’ve specifically stated, not only when I created the contract, but months of painfully contacting you guys after, where I’ve been promised that my bill date has been changed, it still hasn’t, I am still being charged on stupid dates !!!
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Johnblackmore
(@krayzeejohnnyb) reported
@Plusnet I tried that and got nowhere my account number is 5876889 please can you look into this for me or pass to the relevant department as right now I will not be renewing when the contract ends. I was happy with your service but now there’s a problem it looks like you don’t care
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Kevin brown
(@Kevvoo55) reported
@Plusnet Was a 20min wait now it’s 30min. Who had that much time to wait guys. No online chat it support?
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Jon Rowe
(@MethodologyUK) reported
Hi @Plusnet, I need some assistance regarding a new customer reward. My service started on November 26th, 2025, and I'm still waiting for the 145 pounds reward claim email. I have checked my junk folders multiple times. Could you look into the status of this reward for me? Thanks
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Not The Boi
(@MyNameIsNameYes) reported
@WeAreOpenreach Oh great, so yet more useless calls with Plusnet support who will raise my issue to Level 2 another 10 times. Is there seriously nothing Openreach can do? It's ludicrous that I have been without my order for this long.
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Terry
(@LoonyQuine) reported
@Plusnet I’ve done that now and finally been given a full refund. You are making too many errors like this and service is far from what it used to be. I really regret signing up again
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Anthony Phillips
(@Anthony06581857) reported
@Plusnet I currently do not have any broadband service. The up date from your Chatbot is stating it will be back on line by 23:59 tonight, which is more than 24h!! Can this deadline be improved?
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Brenda Charlton
(@brenda_charlton) reported
@Plusnet I have recently purchased a Freely smart tv & wonder if my broadband is not sufficient as I intermittently either lose the picture or have the picture freezing & back again,didn’t have any problem when only aerial tv.
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Beans BBeans
(@BeansBBeans) reported
@Plusnet I only need a date changed. It’s so simple. And I’ve already gone through the stress of making a phonecall to the company to get this issue sorted, I was promised by a human voice that it was fixed and it hasn’t been. So I can’t to call and speak to somebody again.
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Saurabh Rajat
(@saurabh00712) reported
@Plusnet I am facing horrible experience and you guys are threatening me to pay money even I already informed you that I can’t pay as I rolled off from the job however harassed me @BBCNews #uk @UKParliament I need support