Plusnet Outage Report in Wookey, Somerset, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Wookey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wookey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (13%)

4. 

   E-mail (4%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Wookey, England

Latest outage, problems and issue reports in Wookey and nearby locations:

• David Roberts (@six4rm) reported 6 minutes ago from Wookey, England

  @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

• John Hardy (@IamJohnHardy) reported 15 minutes ago from Huish Episcopi, England

  @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

• John Hardy (@IamJohnHardy) reported 17 minutes ago from Glastonbury, England

  @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

• Steve Porter 💙 (@stevenjonporter) reported an hour ago from Street, England

  @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Matt Gardner (@mttkgrdnr) reported 3 minutes ago

  @Plusnet hi can someone please dm me as I've got a billing issue (DD didn't go out as I didn't realise bill was going up and didn't have enough in the bills account). In a bit of a panic that it might go down as a missed payment and stop me getting a mortgage next month!

• ♡Kat♡ (@MarraBob) reported 5 minutes ago

  @Plusnet It's still not working :-(

• Charlotte Sears (@charlotte_sears) reported 8 minutes ago

  @Plusnet serious issues this week with broadband. Router is constantly orange - I've followed all trouble shooting and getting nowhere. Tried to ring and can't recognise my choices.

• Plusnet (@Plusnet) reported 10 minutes ago

  @FionaGowenlock Hi Fiona, I'm really sorry to hear you lost your connection earlier today. While I can see that there was a brief loss of connection, my testing has found no external faults and your line has since come back. Are you still have issues getting online? -Tony Plusnet Sheffield

• Alisa Ardini (@memolek77) reported 10 minutes ago

  @Plusnet Thank you. No worries we’ve spoken with one of your advisors who was actually pretty rude. Our router needs replacing but we have to pay for it unless we get a new contract with you! We’ve been your customers for 3 years!

• Charlotte Sears (@charlotte_sears) reported 13 minutes ago

  @Plusnet Hello, I have followed all trouble shooting and still nothing

• Sarah (@tearsofpearls) reported 14 minutes ago

  @Plusnet If I'm not in a fixed term contract does this mean I can cancel my service and look elsewhere then?

• John (@Mr___Boy) reported 18 minutes ago

  @Plusnet I mean I can but I can confirm openreach replaced the master socket a couple of years back - and nothing has changed since you investigated an issue on the line several months back. Since then service has been great until the last few days. Can you see that in your logs?

• RachelKoz (@RachelKoz) reported 19 minutes ago

  @Plusnet So you're saying that next month it will be the actual price of the service, £28.40?

• Plusnet (@Plusnet) reported 22 minutes ago

  @KireeP24 Hi there, I'm really sorry about the disconnection yesterday. I've just been running some line tests and we're not seeing signs of any issues and the router has been back on since, please do get back to us though if threre's any more problems. - Adam - Plusnet Sheffield