Plusnet

Plusnet Outage Report in Wookey, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wookey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wookey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wookey, Somerset, England 11/07/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wookey, England

Latest outage, problems and issue reports in Wookey and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PamillaBAV1 Crone(akaCorona)🤒Alone😷 (@PamillaBAV1) reported

    @jlandpartners Hey John Lewis - d'you have any idea what an absolutely rubbish broadband service you've put your name to? Operated by @Plusnet (MinusNet) who take the cash up front, cancel the order without telling anyone & hang on to the cash for weeks after.

  • GoodmanBelfast Events_NI (@GoodmanBelfast) reported

    Plusnet down??? #plusnet #Belfast

  • Lamont_8_x Curtis Lamont (@Lamont_8_x) reported

    @plusnethelp wifi has been going on and off for almost 2 hours now. Is this an issue that you are aware of and working on? I've seen a few tweets from others who have this for days or even weeks! #plusnet

  • HeatherK72 Heather (@HeatherK72) reported

    @Plusnet On/off for the last 3 days. Just in time for back to work. Awful service

  • detour99 Matt (@detour99) reported

    @plusnethelp Very unimpressed with your customer contact policy. I was called last night and asked to provide my plusnet account password and digits from my bank card details to pass security. What were you thinking?

  • akpatwalia Avneet Patwalia (@akpatwalia) reported

    @Plusnet The ongoing problems with my broadband is the consistent dropping of speed and connection resulting in very poor performance and me being unable to stream any kind of media.

  • Aaron_gover_ Aaron ✊ ACAB ✊ (@Aaron_gover_) reported

    @reynlord @Plusnet @WeAreOpenreach What the ever loving **** kind of botch job is this, holy ****

  • JoelDidcott Joel Didcott (@JoelDidcott) reported

    @mdsmash @BBCTech I think the issue there is the fact you're with EE. I'm with Plusnet, pay £21 p/m on a 12 month contract, got a £60 reward card and get my max theoretical speed for my area (40mbps) and get a minimum guaranteed speed else I can exit early. You've just got to shop around.

  • neilontwit Neil (@neilontwit) reported

    @AlecMuffett PlusNet is the one I know of. As I understand it, MVNO’s don’t have to support short codes. So despite using EE which does allow sms spam reporting, PlusNet does not allow it.

  • jruddy99 John Ruddy (@jruddy99) reported

    @Sheffield_Skate @andrewspoooner @plusnethelp I always laugh when people rave about the quality of service from PlusNet, and say how they're much faster/more reliable than BT.