Plusnet

Plusnet Outage Report in Glastonbury, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Glastonbury, Somerset, England 12/26/2024 14:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • koka50 koka (@koka50) reported

    @plusnethelp unauthorised/fraudulent use of my details to allegedly open an account with plusnet and it is now 2 weeks since plusnet is suppose to get back to me. Talk of basic customer service!!!

  • I_am_the_Paulus Paul (@I_am_the_Paulus) reported

    Has Plusnet broadband gone down? #MUNLEE

  • Simon_Kenyon Simon Kenyon (@Simon_Kenyon) reported

    Disappointed with @Plusnet for not resolving my broadband issues and for not acknowledging any tweets to them either. @plusnethelp

  • EJFisher2 E J Fisher (@EJFisher2) reported

    Has anyone else has a problem with @Plusnet or @plusnethelp? My mother, who is in her 80’s, has been waiting for over two weeks(!) for them to get back to her about her house phone that isn’t working. She chose them for good customer service. Disgusted.

  • Lswiftmusic Lee Swift (@Lswiftmusic) reported

    @ade5star Even tho im with sky, plusnet was great when I was with them. Never no trouble

  • paulmcl59537085 paul mclaughlin (@paulmcl59537085) reported

    @Plusnet if your helping customers why don't i even have the service you promised you definitely haven't done me proud.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @paulvgreenall Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor

  • RuthWaugh8 Ruth Waugh (@RuthWaugh8) reported

    @plusnethelp I spent 2.5 hours this morning on the phone to plusnet, who told me that broadband tests showed the problem as internal to my property, eventually a new router was ordered. Plusnet failed to mention the major bt outage in my area and lo it now works. Not impressed.

  • andycloquet Andy Cloquet (@andycloquet) reported

    @VodafoneUK @Ofcom 2/2 whatever speed comes into home is wasted by a copper wire connection between the fibre optic box & router = immediate loss of most signal. Tonight, Zoom calls have been interrupted, broken etc. much worse than dreadful Plusnet service & yours more expensive. @TheGadgetShow

  • paulmcl59537085 paul mclaughlin (@paulmcl59537085) reported

    @Plusnet after signing up to PlusNet 1 month in my contract why cant i get the service you promised me and my 2 disabled brothers you don't do us proud at all.