Plusnet

Plusnet Outage Report in Glastonbury, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Glastonbury, Somerset, England 10/17/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • robmesure 🅡🅞🅑 🅜🅔🅢🅤🅡🅔 (@robmesure) reported

    Update: things with my woeful former ISP @Plusnet now exactly twice as bad as they were yesterday, and no sign of a solution.

  • PaperBatVG Dion (@PaperBatVG) reported

    @parfaitmini @Plusnet "Award winning customer service" MY *******

  • OLLYW00D sky wifi hate account (@OLLYW00D) reported

    @StylistUltimate @kaleb14144481 my family switched over to plusnet like 2 days ago, but still it’s quite slow so might be an issue in general? but also sky wifi sucks *** so i’m not surprised in the slightest that it’s down 💩

  • Plusnet Plusnet (@Plusnet) reported

    @MichaelMale10 Hi Michael, I'm sorry to hear about this. You can contact our Support Team on 0800 432 0200, they are open 8AM - 8PM, 7 days a week. - Curtis, Plusnet Sheffield

  • ShaunLowrence Shaun Lowrence (@ShaunLowrence) reported

    @Plusnet why can’t I cancel my broadband without ringing up, when the helpline isn’t 24/7?

  • thraxar Thraxar (@thraxar) reported

    @PaulKozinski I use plusnet, it’s fine but uses BT Openreach lines so if there’s an issue it can take a bit longer to get resolved. Going to switch to Vodafone probably when renewal is up as they’ve just laid down highspeed fibre on my road.

  • Giles2912 G (@Giles2912) reported

    @Plusnet Love when #plusnet tell you it’s your fault! Thank you #Uswith this is not customer service!

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @Plusnet Why customer service agents lie to us ? I was told my broadband will start running from 3rd August. When I called plusnet yesterday evening, he said broadband will be active within an hour. Now it's been more than 7 hours and it's 4th August now. Unbelievably bad service.

  • trash_bag_tv Trash Bag Boutique - BlackLivesMatter (@trash_bag_tv) reported

    Update: @Plusnet still sucks I wish I'd gone with someone else

  • acidnat Natalie (@acidnat) reported

    I find it incredible that @Plusnet has received customer service awards. Is the bar that low? Absolutely dreadful company, will not forgive them for how they're treating my mum at the moment. Counting down the days for me to reach the end of my contract with them so I can cancel.