Plusnet

Plusnet Outage Report in Street, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Street, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Street, Somerset, England 12/30/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Street, England

Latest outage, problems and issue reports in Street and nearby locations:

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GenerousUk generous george (@GenerousUk) reported

    @Plusnet Hi I'm seeing issues getting to the uk findmypast site. Works via a VPN though. Any thoughts?

  • Shelleyjones77 Shelley Jones (@Shelleyjones77) reported

    @Plusnet you've sent me a bill which I cannot access as I am no longer with you and my log-in doesn't work. If I want to contact you I have to log in, so I can't. I don't want to phone, I just want to know what you're billing me for and how to contact you other than by phone.

  • MrsRLewis Rebecca Lewis (@MrsRLewis) reported

    @Plusnet hello Iv been having issues connecting wirelessly to my broadband on my phone. It can be intermittent and none existent in some rooms even when it says I have WiFi. Can you help?

  • MALCQLM Malcolm (@MALCQLM) reported

    @Plusnet can you see what’s wrong with my connection constant lag spikes how do I fix this ?

  • shadebug EdD (@shadebug) reported

    Damn, spend ages trying to set up a password that's short enough and insecure enough for an @virginmedia account only to get told I can't set up an account at the moment. Can we please get a useful ISP in the UK? We used to have @Plusnet but they got bought out by @bt_uk

  • JellyWTBelly Jelly Fletcher (@JellyWTBelly) reported

    @Plusnet Who can I speak to regarding an issue with PlusNet Mobile billing? Thanks in advance

  • strawbrypigeon Strawberry Pigeon (@strawbrypigeon) reported

    @Plusnet waited all day for engineer didn’t turn up now told he’s ill & isn’t coming! Taken a day off work for this! No TV/internet very poor service and that’s a new customer. Waited 3 weeks for this too after you extended by a week from initial booking. Cancelling the order.

  • Antipogrant Grant Bell (@Antipogrant) reported

    @plusnet - re Support ticket 221663285. This is a new broadband order but I want to cancel now. I am within 14 day cool-off and want refund on Open Reach install and 1st DD.

  • esarty Esarty (@esarty) reported

    So @Plusnet gave us internet for the week of the move - then today, when we’re due to be back working from home, they’ve switched it off again, and aren’t sure how long it’ll be before they can switch it back on. Absolutely shambolic service from them over the last two weeks.

  • BaterRichard Richard Bater (@BaterRichard) reported

    @Plusnet Hi, no the issue has not. I spoke with your team on Saturday morning and was on the calm 45 mins. Lovely girl not her fault. Said my router was broke. Barely used the thing. Crap service