Plusnet

Plusnet Outage Report in Street, Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Street, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Street, Somerset, England 11/20/2025 18:30

November 20: Problems at Plusnet

Plusnet is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Street, England

Latest outage, problems and issue reports in Street and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • B4EKFILE abbie’s new acc (@B4EKFILE) reported

    @Plusnet i’m having trouble with my broadband. my router’s light is blue but i can’t connect to the wifi on any of my devices & i can’t find any answers online

  • Plusnet Plusnet (@Plusnet) reported

    @RadventureDave Hi there, sorry to see that there's been an issue with your connection for so long. I'll be able to help out with that, could you get back to us with your username please? - Adam - Plusnet Sheffield

  • JosephGrasso1 Joseph Grasso (@JosephGrasso1) reported

    Absolutely shocking again from @Plusnet 3 x no shows from engineers to fix my slow speeds and they have the cheek to ask me to wait in for a 4th time! Can't wait to leave this shocking company

  • robjohnsinfo Rob Johns - 📷 🎥 (@robjohnsinfo) reported

    @Plusnet my broadband has been down since last night. Tried sorting it this morning before work but fault remains. Can you help?

  • RadventureDave It's Dave Yeah? (@RadventureDave) reported

    @Plusnet any chance your support can look at my fault? Broadband dropping out and consistently slow speeds especially upload of 0.3mbps.

  • tolland Tom H (@tolland) reported

    so my @plusnet broadband goes down.. @plusnet say I should plug my modem into the BT test socket and leave it like that for 2 days. 2 DAYS without internet... what will I do.. well probably sit on my phone and tweet about how bad @plusnet are at fixing things.

  • ZEAmmor Zohra (@ZEAmmor) reported

    @joelycett @CrapBroadband @Plusnet ? Because mine is **** too. Homeschooled three kids during the pandemic on the snail paced connection they decide to bestow upon us. Apparently it’s great though so 👍🏼 Happy Crap Broadband Day Plusnet!

  • emmahedington Emma Lou H (@emmahedington) reported

    @Plusnet the internet in my apartment block has been down since around 8pm last night (across providers)…how do I go about reporting this? Can’t find anything on your website that isn’t for wider problems…

  • rolynhome Rolynhome Is #StayingInStayingAlive 🕷🕸⚫ (@rolynhome) reported

    @Plusnet I've now spoken to the debt collection agency you have instructed & forwarded them the emails I received confirming there was no cancellation charge. They're referring them to to your finance dept. I've received more help from them than Plusnet!! I'd never recommend your company!

  • McdowallSandi Sandi McDowall (@McdowallSandi) reported

    @Plusnet Also open reach came out early last week to make safe a cable coming down outside mine and both next door neighbours, that's when my line went dead. But no one has replaced the cable. I believe that is the problem! No cable no phoneline! #plusnet