Plusnet Outage Report in Street, Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Street, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Street, England
Latest outage, problems and issue reports in Street and nearby locations:
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John Hardy
(@IamJohnHardy) reported
from
Huish Episcopi, England
@Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.
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David Roberts
(@six4rm) reported
from
Wookey, England
@Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Steve Porter 💙
(@stevenjonporter) reported
from
Street, England
@Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hita Shah
(@ShahHita) reported
@Plusnet worst service ever,been on hold for nearly 2 hours and no response.I am on hold to speak to somebody in business department.Our business broadband was meant to start today and no response from them.Aweful# worst
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Dave S
(@sa1tmer) reported
@markwalshuk @Plusnet Same here but SMS now working # dreadful service
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Southern Don
(@HaydnGlass) reported
@Saintstepgar I never had a problem when I had sky broadband. Switched to plusnet and it happens a lot
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Alan H
(@alanh47) reported
@Plusnet Some of us had a problem with our email accounts today. Lots of old emails being resent multiple times to our inboxes, emails dated before 23 May 22 missing from our Webmail inboxes etc. We have raised the topic on the PlusnetCommunity Forum. Can someone respond please?
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Prof Paul Bernal
(@PaulbernalUK) reported
So the resolution for my aunt is who to give hundreds of pounds to: @Plusnet or @BTGroup, for a problem caused by them. Oh, and they’re actually the same company.
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Alan Rew
(@alanrew) reported
@PaulbernalUK @Plusnet @BTGroup I've missed the earlier part of this story. Sounds horrible. Dealing with BT can be a nightmare. Leaving aside the resolution/compensation of the current situation, what's the cost/feasibility of leaving these service providers? For internet & phone, better service is possible.
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Zoe Montgomery
(@ZoeMontgomery66) reported
@WhichUK I’m with Plusnet and I wish they would offer a social tariff but I rang up and they said they have no intention of offering one. I could switch to BT but their customer service is notoriously bad.
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No Sheds 💙
(@NoSheds) reported
@PaulbernalUK @Plusnet @BTGroup That's terrible. I hope they offered compensation, but I bet they didn't. For what it's worth I offer sympathy. Thanks for the info.
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Sam Tennant
(@Samueltennant) reported
@Plusnet Hi! Happy FTTC customer here, but I've seen gfast is availableat our address. I appreciate Plusnet don't offer gfast plans, but it seems mad for me to Leave Plusnet to use the same cables and get gfast with your Parent Company, who DO offer it! Any suggestions?
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Dave S
(@sa1tmer) reported
My move to @Plusnet mobile was a bad one, signal strength poor compared to EE who I thought was the same network provider. Also lack of Wi-Fi calling is well hidden in T&C