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Plusnet outages and service status in Street, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Street, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Street, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Street, England

Latest outage, problems and issue reports in Street and nearby locations:

  • IamJohnHardy
    John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • stevenjonporter
    Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • IamJohnHardy
    John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • six4rm
    David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyRoden1
    Andy Bowes-Roden = = (@AndyRoden1) reported

    @Plusnet We have an engineer coming to sort our broadband tomorrow, apparently. I know we had a big storm the other week, but we've been told three times now our problem is fixed and it isn't. I can tolerate there being a problem (although my employer is understandably...

  • visitandtravel
    Richard (@visitandtravel) reported

    I just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.

  • HazzyG123
    Hazzy (@HazzyG123) reported

    @Plusnet My service is activated, it was sorted Tuesday this week.

  • garyvince1981
    Gary Vince (@garyvince1981) reported

    @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

  • RyanUK90
    UKRyan (@RyanUK90) reported

    @Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!

  • AbiSpurs26
    Abi (@AbiSpurs26) reported

    Has anypne else's @Plusnet gone down

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @PlusnetCS_ @Plusnet @Plusnetcs_ I spent over a week chasing this with considerable stress & excuses & gaslighting from u. You r doing everything in your power to wheedle out of coughing up reward. Disgusted & I will never use your company again! How many others do u do this to who give up?

  • DerylLynn
    DerylLynn on stranger’s island (@DerylLynn) reported

    @Globalistloon @GavinFreedomLo1 Until I got Starlink I had everything , landline , broadband and email address through Plusnet but had so much trouble with outages that I dumped Plusnet broadband . Starlink is superb but of course no landline .

  • annelilort
    Anneli Lort (@annelilort) reported

    @Plusnet I get the same answer from you every time. You’ve run checks. I shall waste my time and call, but there’s very obviously something wrong that you can’t fix.

  • xdean2
    Dean (@xdean2) reported

    @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?