Plusnet

Plusnet Outage Report in Street, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Street, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Street, Somerset, England 11/24/2025 14:30

November 24: Problems at Plusnet

Plusnet is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Street, England

Latest outage, problems and issue reports in Street and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • menolas Clan Bell Dad (@menolas) reported

    @Plusnet I'm having issues with my WiFi, 70mbps line speed, and 1 - 4 Mbps WiFi. I messaged @plusnethelp two weeks ago but have had no response.

  • MusicOTFuture MUSICOFTHEFUTURE© (@MusicOTFuture) reported

    My internet is absolutely shocking.... So many delays on all my posts and emails so sick of @Plusnet ... Nothing but trouble. so annoyed

  • Spigcore Ace McCloud (@Spigcore) reported

    @Plusnet having no-one answer your customer care line is not a very good way of keeping customers.

  • nokiboi Nokiboi (@nokiboi) reported

    @SkyHelpTeam on Sunday got email saying sim sent, still no sign of it, royal snail mail must be really slow, think I shld have stayed with plusnet

  • WaughDavid David Waugh (@WaughDavid) reported

    @plusnethelp hello. I’ve been with plusnet a very long time. I have a Technicolor TG582n router and an open reach modem for my fibre broadband. It all works well except the WiFi is slow as it doesn’t have 5ghz. Is it possible to have an upgrade of my router? davidwaugh

  • BrightMuppet BrightOrangeMuppet (@BrightMuppet) reported

    @Plusnet - could you please stop treating routers as yoyos 😡 It's really rather inconvenient that you've spent a few minutes each morning this week making them go up and down repeatedly. Especially with the inherent IP address changes that seems to involve.

  • samhart97 Sam Hart (@samhart97) reported

    @Plusnet @plusnethelp 2 days I've been trying to get through to your customer support - phones lines tell me you're too busy & your live chat is disabled. I msgd on here as per your website but no response either. As a new customer I'm extremely disappointed!

  • MartinSo1984 Martin (@MartinSo1984) reported

    @Plusnet do you have phoneline issues at the moment? Seems it cuts off as soon as it attempts to connect me to a line?

  • LxPeanut Peanut (@LxPeanut) reported

    @Plusnet day 2 of no router when I'm paying for the service. And day 2 of no answer on your "award winning" customer service line. What was tulhe award for longest wait times?

  • susanjamson Susan Jamson (@susanjamson) reported

    Beware of @Plusnet they DON’T make sure that their service is working when you swap companies like they say in their marketing material. And when you complain they cut you off. @Plusnet I suggest you ring 07736956662 or these tweets will continue all day!