Plusnet

Plusnet Outage Report in Street, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Street, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Street, Somerset, England 01/11/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Street, England

Latest outage, problems and issue reports in Street and nearby locations:

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • darrentheviking darren smart (@darrentheviking) reported

    Dear @plusnet please can you explain why I & many others have been without service for 3 days now? Please can you outline what you are doing to fix the issue & the timeline for that. I have only been a customer with you for 3 months & am surprised at the lack of customer care

  • ScaramangaJoe Joe Scaramanga (@ScaramangaJoe) reported

    @chris_a_tye @Plusnet I had to leave Plusnet last year because they couldn't deliver the advertised speed to my house and didn't have a super fast option. No arguments, no problems. Always found their customer service excellent. Once they offer a 100mg + option I'll be back to them.

  • DuskyMoko Dusky Moko (@DuskyMoko) reported

    @TypingOfTheRed I remember this with Plusnet lol. Infuriating but their internet and customer service is good so who's to say etc

  • SiBarberPhoto SiBarber (@SiBarberPhoto) reported

    Hi @Plusnet I'm trying to open Port 21 on my router, but whatever I do it seems blocked. Can you help me resolve this please? S

  • Sara_luca_ Sara Luca (@Sara_luca_) reported

    @xRVSx @SkyHelpTeam @Plusnet are exactly the same upping our bill by £5.00 a month and still a slow but supposed faster fibre service.

  • 2code_monte Agent Smith (@2code_monte) reported

    @Plusnet Just been informed by BT that our area is being upgraded to Fibre and that we should inform our provider to ensure our service is not disrupted. What do we need to do? thanks

  • Plusnet Plusnet (@Plusnet) reported

    @warpedpolecat Should you continue to experience issues with your connection following this, please text HELP followed by your landline number to 07800008121; this will raise a fault for you or have an agent call back within 30 mins within 8am-8pm. -Tony Plusnet Sheffield

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • TypingOfTheRed α вєαυтιƒυℓ вυттєяƒℓу (ᴠᴇʀɪꜰɪᴇᴅ ʙʏ ᴛᴡɪᴛᴛᴇʀ) (@TypingOfTheRed) reported

    @Plusnet amazing, need to login to my Plusnet account, but can't remember which stupid arbitrary password rules they impose on you? just check the thread where you got really angry about it!

  • GeekByteUK Geekbyte 🧙 (@GeekByteUK) reported

    2nd time in 4 days my @Plusnet connection has gone. Hardly any issues over 3 years and hopefully not becoming a regular occurrence.