Plusnet

Plusnet Outage Report in Street, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Street, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Street, Somerset, England 11/21/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Street, England

Latest outage, problems and issue reports in Street and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • markfaulkner67 Mark (@markfaulkner67) reported

    @Plusnet 30days no broadband, 3 engineer no shows, several people saying they are taking personal responsibility. Lastest support ticket 222045303 says linefault. How, perfectly fine before you took over. Don’t ask me to DM anybody. Just get it sorted. I would be embarrassed.

  • abikolliari Abi Kolliari (@abikolliari) reported

    @plusnet for 3 days now I have lost the wi fi connection at home ONLY on my i phone, I have done everything possible, but cannot connect, I noticed in my account my i phone is no listed? is this the issue, why would this happen suddenly>

  • ACHRAFAMIRI Achraf Amiri (@ACHRAFAMIRI) reported

    @Plusnet Internet is extremely poor. Please assist!

  • RavensgateArms Ravensgate Arms (@RavensgateArms) reported

    @Plusnet we’re still waiting four our new router and can never seem to get through on the phones. Can someone get back to us and let us know it’s on its way please?

  • klebpt Kathryn Edwards (@klebpt) reported

    @Plusnet I sent you a DM at 10am regarding my ongoing lack of mobile signal but have yet to receive a response? This is appalling customer service!

  • PollockMarrazzo Clive (@PollockMarrazzo) reported

    @Plusnet Dreadful customer service. Father in Law 82 years been promised three time an engineer three times failed to arrive. Service not connected 1 month from start. Dreadful to say the least. Hopeless. Cancel and it'll cost you £107 !!!!

  • AmandaHepburn3 Amanda Hepburn (@AmandaHepburn3) reported

    When will Comic Relief realise those of us on PlusNet cannot donate via text, it’s not allowed on the network and we miss out? 😠 @comicrelief

  • J_a_n_e_yB JB (@J_a_n_e_yB) reported

    @NOWHelpTeam Hi yes, says it’s lost internet connection. We checked with PlusNet but no issue on the line/router. I spent an hour on the phone with NOW a few weeks ago where we did updates and factory reset but no good. If I ring you it’s says “sort TV issues online”, which I can’t.

  • MMacyagi Mr_MacYagi (@MMacyagi) reported

    @Plusnet 24 hours the internet and phone has been down in the Gainsborough area.

  • Steveuk2030 geordielad2030🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🇺🇦 (@Steveuk2030) reported

    @Fluffysocks1993 I'm with plusnet for over a yearvand not had a single problem