Plusnet Outage Report in Street, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Street, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Plusnet
Plusnet is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Street, England
Latest outage, problems and issue reports in Street and nearby locations:
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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John Hardy
(@IamJohnHardy) reported
from
Huish Episcopi, England
@Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.
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David Roberts
(@six4rm) reported
from
Wookey, England
@Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!
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Steve Porter 💙
(@stevenjonporter) reported
from
Street, England
@Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Clan Bell Dad
(@menolas) reported
@Plusnet I'm having issues with my WiFi, 70mbps line speed, and 1 - 4 Mbps WiFi. I messaged @plusnethelp two weeks ago but have had no response.
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MUSICOFTHEFUTURE©
(@MusicOTFuture) reported
My internet is absolutely shocking.... So many delays on all my posts and emails so sick of @Plusnet ... Nothing but trouble. so annoyed
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Ace McCloud
(@Spigcore) reported
@Plusnet having no-one answer your customer care line is not a very good way of keeping customers.
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Nokiboi
(@nokiboi) reported
@SkyHelpTeam on Sunday got email saying sim sent, still no sign of it, royal snail mail must be really slow, think I shld have stayed with plusnet
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David Waugh
(@WaughDavid) reported
@plusnethelp hello. I’ve been with plusnet a very long time. I have a Technicolor TG582n router and an open reach modem for my fibre broadband. It all works well except the WiFi is slow as it doesn’t have 5ghz. Is it possible to have an upgrade of my router? davidwaugh
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BrightOrangeMuppet
(@BrightMuppet) reported
@Plusnet - could you please stop treating routers as yoyos 😡 It's really rather inconvenient that you've spent a few minutes each morning this week making them go up and down repeatedly. Especially with the inherent IP address changes that seems to involve.
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Sam Hart
(@samhart97) reported
@Plusnet @plusnethelp 2 days I've been trying to get through to your customer support - phones lines tell me you're too busy & your live chat is disabled. I msgd on here as per your website but no response either. As a new customer I'm extremely disappointed!
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Martin
(@MartinSo1984) reported
@Plusnet do you have phoneline issues at the moment? Seems it cuts off as soon as it attempts to connect me to a line?
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Peanut
(@LxPeanut) reported
@Plusnet day 2 of no router when I'm paying for the service. And day 2 of no answer on your "award winning" customer service line. What was tulhe award for longest wait times?
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Susan Jamson
(@susanjamson) reported
Beware of @Plusnet they DON’T make sure that their service is working when you swap companies like they say in their marketing material. And when you complain they cut you off. @Plusnet I suggest you ring 07736956662 or these tweets will continue all day!