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Plusnet outages and service status in Street, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Street, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Street, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Street, England

Latest outage, problems and issue reports in Street and nearby locations:

  • IamJohnHardy
    John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • stevenjonporter
    Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • six4rm
    David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

  • IamJohnHardy
    John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • damstar_
    Damilola 🌺 Arewa (@damstar_) reported

    @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

  • bagpussforeva
    Charlotte (@bagpussforeva) reported

    @Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting

  • kobb
    Michael Corbett (@kobb) reported

    @Plusnet Hi, you didn't read my message. Your phone service has 20 min + wait time. How can I send you a query in a message? Thanks for your time. 😐

  • AYmasvidal
    AY (@AYmasvidal) reported

    @Plusnet internet down in north london whats happening plusnet

  • jessicaxswallow
    Jessica.Beauty.nails (@jessicaxswallow) reported

    @Plusnet Hello , I wonder if you can help, we are stuck in Thailand due to the unrest in the Middle East so we are not at home and do not have a way to contact you buy phone , we was surpose to have broadband fitted today 9th March with openreach but we wasn’t at home. Need help

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @Plusnet Let all of X see how transparent Plusnet's facade of good customer service is. Asking me to call a number that does not help me and just gaslights me / lies to me each time is NOT the solution. Plusnet honouring its promises IS. Plusnet cannot be trusted and abuses its clients.

  • RichFoxen
    Rich Foxen (@RichFoxen) reported

    @WeAreOpenreach Hi, Openreach works at the end of Upper Park Road in the CO7 area seem to have caused a broadband outage for me (PlusNet customer). Connection dropped around 9pm on Tuesday 17th of January. Can you check if this is related and advise? Thanks!

  • Kay_Protheroe
    Kay Protheroe (@Kay_Protheroe) reported

    @Plusnet can you please tell me why I was hung up on while I'm trying to find out when you'll activate my broadband now I've moved home? Stupid there's no way to contact other than phone, which I don't want to do as I get hung up on.

  • xenom0rph09
    Xenomorph (@xenom0rph09) reported

    @Plusnet They placed order and started complaint. I will call back tomorrow to ensure order gone through and you do everything to get open reach to activate before weekend. Otherwise I will be very upset