Plusnet

Plusnet Outage Report in Street, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Street, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Street, Somerset, England 11/18/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Street, England

Latest outage, problems and issue reports in Street and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • six4rm David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SefHerman Sef Herman Music (@SefHerman) reported

    @Plusnet To be fair Sammy your team are trying to help to a degree, they've sent out a new router which hasn't made much difference to the speed 250kbps. that's .25 of a meg and can't do a lot with it. Our problem seems to be that @OpenreachHelp have promised fiber 6x yrs ago. no update

  • PrincessWhoosh Princess Whoosh (@PrincessWhoosh) reported

    @JimSterling @virginmedia Been with them, Sky, Talktalk and Plusnet since and they were the absolute worst by a mile. We literally jumped the second our contract was up.

  • mikey_9fingers Mike 🤙🏼 (@mikey_9fingers) reported

    @Plusnet so how do I cancel???

  • daneiabrickwood danicthompson (@daneiabrickwood) reported

    @Plusnet in France, no service again. Was told it was my phone last time. New phone same issue.

  • floatingleafsol Adrian Loughman (@floatingleafsol) reported

    @Plusnet over 20 minutes on hold to customer services and then I got cut off by them. First class customer support??? Yeah right!!

  • rhys_jenks1 Rhys Jenkins (@rhys_jenks1) reported

    @Plusnet is there an outage in the CF39 area? We haven't had Internet for almost 48hrs. Can't log on to your website to report it and nobody answers the phone.....

  • wondravanian Wondra Vanian (@wondravanian) reported

    @Plusnet I didn't expect to actually get a text back - especially as quickly as I did! Just shows how bad the service was that I had gotten used to before I switched! It WAS super easy to use! I hope I won't need it, but where online can I report a fault for broadband?

  • pennymeades200 Back to Work💙 (@pennymeades200) reported

    @Plusnet No problems now

  • SigglesD Dawn Consiglio🌻 (@SigglesD) reported

    @Plusnet I have no mobile signal, my son has EE and he has no signal either. Apparently EE have switched off a mast in our area, I suggest you get them to turn it back on or I will be looking for a new provider. Bridgnorth, Shropshire.

  • dr_smithy Stu (@dr_smithy) reported

    @Plusnet some help with my mobile account please ?