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Plusnet

Plusnet Outage Report in Street, Somerset, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Street, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Street, England

Latest outage, problems and issue reports in Street and nearby locations:

  • IamJohnHardy
    John Hardy (@IamJohnHardy) reported from Glastonbury, England

    @Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2

  • IamJohnHardy
    John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • six4rm
    David Roberts (@six4rm) reported from Wookey, England

    @Plusnet I'm supposed to go live today, no router received and no migration order to previous supplier. No answer on your phones and no response from @plusnethelp. Please help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheArnsby
    Dave Arnsby (@TheArnsby) reported

    @Plusnet Hey no sorry your explanation was straight out of the corporate play book. Hang up every hour on a phone call? What about the 2000 minutes a month limit? What do you call the 2000 minutes a month limit? ‘Fair use’ no doubt…

  • Plusnet
    Plusnet (@Plusnet) reported

    @markwalshuk Hey Mark, I'm really sorry again for how long you've been without broadband. I believe I got this fixed for you after you messaged me via our Community forums last night. Is there anything else I can help you with? Cheers -Anoush (Plusnet Sheffield)

  • chris_venables
    janner_man (@chris_venables) reported

    @Plusnet am having issues sending/receiving calls, getting message network not available, help appreciated.

  • PSGen84
    Graham (@PSGen84) reported

    @Plusnet hi is phone lines down I can’t make a call help

  • BigDazBut
    Daryl Butterworth (@BigDazBut) reported

    No broadband for perhaps 5 days. "Fault outside the property" which we're told will be rectified in 3 working days. @OpenreachHelp fix one fault for us, then another pops up somewhere else. And now @Plusnet are increasing our price (I'm not the bill payer). 😟😟😟

  • Plusnet
    Plusnet (@Plusnet) reported

    @tomjose36859234 Hi there Tom! I'm sorry you are looking to cancel, could I ask why? This isn't something we can do over social media, however if you were to call our Customer Options Team on 0800 013 2632. That will get you through directly! -Em -Plusnet Sheffield

  • DavidByrnand
    David Byrnand (@DavidByrnand) reported

    Emailed Jamie Ford CEO of @plusnet about a **** up by them which has left me - a home worker - without broadband for at least the next 3 weeks. No response. Not even an acknowledgement. Very poor. Wish I'd changed supplier now.

  • DPKee
    Dorothy (@DPKee) reported

    @plusnethelp I am getting phone calls daily from family in West Yorkshire asking if there is any news of the @Plusnet outage ending. They cannot get through on the phone - do you have any updates please? In some cases it is almost a week

  • KaJohnson99
    Katherine Johnson (@KaJohnson99) reported

    @Plusnet 7 days without broadband so far and terrible customer service - is that good value @Plusnet ? #GetYourActTogether #NotGoodEnough @ofgem

  • hannan_beard
    Oliver Hannan (@hannan_beard) reported

    @CharlieBeatnik @OpenreachHelp @Plusnet FFS man. Only reason I've stayed with my provider despite costs🚀🚀 is I can't face this type of Byzantine problem maze