Plusnet Outage Report in Bangor, Gwynedd, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bangor come from postal codes LL57.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bangor, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Plusnet
Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Bangor, Gwynedd, Wales
The most recent Plusnet outage reports came from the following cities: Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor |
||
| Bangor |
||
| Bangor |
Internet | |
| Caernarfon |
Internet | |
| Llanfairpwllgwyngyll |
Internet | |
| Llanfairpwllgwyngyll |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bangor, Wales
Latest outage, problems and issue reports in Bangor and nearby locations:
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet I’m 800 meters (as crow flies) from the nearest cabinet & on a FTTC service atm, but OpenReach have recently connected a new estate close to my home up. I spoke to engineers who said it’s FTTP! I’m hoping in the next 6 months I’ll be able to get FTTP as well and cut out copper!
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
A consistently good service is what would persuade me to stay #plusnet
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
My contract with #plusnet is due for renewal in August. I had an email to confirm it. Strangely enough I've had a rather less than perfect service since. If this is a ploy to get me to sign up again they're making a mistake. A consistently good service would be better.
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The Bio Copywriter 🏴
(@gillianography) reported
from
Y Felinheli, Wales
Having some issues with my internet- buffering etc. Funny that because, call me cynical, but it's comes on the heels of an email saying my contract with #plusnet is up for renewal in August. If this is how how they're gonna get me to stay they're making a big mistake.
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Bio & About Page Copywriter
(@gillianography) reported
from
Y Felinheli, Wales
Internet is slowing down from 10:30am @plusnet and doesn't work at full speed until early evening. While I realise there a lot of people working from home, that Also includes myself. I may be forced to find another provider if this doesn't improve.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Lui
(@edwardlui) reported
@Plusnet I’ve called in to cancel my broadband and have to pay up to certain number of weeks granted. But then I’ve got an email to say you’re taking another full months due on 7th April?! Then again on the 27th for my billing date? What the hell you charging me more? Cancel!!
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Ipin
(@Ipin_by_the_sea) reported
@AnnCleeves @virginmedia Ann, We’re with Plusnet who are owned by BT and sorted out our recent issues without much drama.
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Eleanor Mary
(@EleanorMary11) reported
@Plusnet @plusnethelp why is it that every Friday i am unable to connect to wifi? You say wifi is not guaranteed how do you expect me to connect to the internet? Never experienced this with other providers.
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Rachael Parkman
(@RachaelParkman) reported
Brands should not have customer service twitter feeds if they aren’t able to respond to customers. Yes, looking at you @plusnethelp. The minute out contract is up we’re off. 24hrs into internet outage and no idea when it’s coming back. Hopeless. Avoid @Plusnet
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Lucy ⭐️
(@lucyyoung90) reported
How can I contact @Plusnet to cancel my broadband order this weekend? 21 days today since I placed the order and still no internet... phone number that claims to be 7 days a week is definitely telling me they are Monday to Friday when I ring. Online chat is offline...
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Edward Lui
(@edwardlui) reported
@Plusnet And I’ve already cancelled this after 9 years plus of service you’ve still tried to charge me another months use next month twice in advance! Absolute shambles.
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Michael Headon
(@JunoDee) reported
3 hours 30 minutes (and counting) waiting for a DM response regarding security. Full details of problem submitted. No response. Is your telephone helpline more responsive? @plusnethelp @Plusnet
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RozlynMac
(@MhicMhuirich) reported
@AnnCleeves @virginmedia Wouldn’t touch BT, they’re just as bad when things aren’t right. Plusnet are pretty hot on customer service.
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✨🌙 Getti 🌙✨Rugged and Awkward Giant
(@Assagetti) reported
Plusnet continues to be the worst internet provider I encounter, like, consistently. PN social media team I don’t need a reply I’m just venting
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Katie
(@katieee03) reported
@AirtimeRewards hi, can I use airtime rewards with plusnet if I select EE in my account as they use the EE network? Same with Voxi who use Vodaphone network?