Plusnet

Plusnet Outage Report in Ballynahinch, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ballynahinch, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ballynahinch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ballynahinch, Northern Ireland 11/18/2025 06:25

November 18: Problems at Plusnet

Plusnet is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ballynahinch, Northern Ireland

Latest outage, problems and issue reports in Ballynahinch and nearby locations:

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @Plusnet Award winning broadband ?really? Plusnet's customer service is the worst ever. Plusnet agents will give all the wrong information to you just to get you to sign the contract. Once you sign it, they will treat you like ****. So disappointed and gutted with my experience with them

  • violettned Violet (@violettned) reported

    @Plusnet I was promised yesterday my Internet will be back within 24 hours as I have a vulnerable child but still nothing. Can anyone help me, please!

  • ojciec_maz Janusz Maciarz (@ojciec_maz) reported

    @Plusnet Hello, since yesterday I have a very weak internet despite resetting the router. My login is Renta1972

  • wiggle_chops Fife_Hedgewitch (@wiggle_chops) reported

    @MoragSievwright Just over the bridge in Fife and never had issues with Plusnet

  • shysecretagent Dr Deborah Pearson (@shysecretagent) reported

    I just wanted to say to all 3180+ of my followers, @Plusnet are so so so bad. Use literally any other service provider. We won’t have internet for a week through no fault of ours and I have spent hours on the phone being shuffled from one person to another. Terrible provider.

  • lherbert09 Lisa Herbert (@lherbert09) reported

    @Plusnet Thank you, I'll remove it. Next issue is that I've gone to package up the old router but I don't have the label - that went in the bin yesterday. Can I still put it in the post without it, or can you send me a replacement that I can print please?

  • ShipwreckCity Tim Shelton (@ShipwreckCity) reported

    You know, @Plusnet, it’s fine to leave my elderly, disabled mother without a phone line, and thus without her pendant fall alarm, for 4 days. If anything she was just TOO safe before. Seriously, who keeps giving them customer service awards?

  • Wilmot99 Richard Wilmot (@Wilmot99) reported

    @Plusnet I'm not buying a new router so you can troubleshoot the issue further, and I'm not signing up to a new 18 month contract so you can send a new router just to find out the issue remains and I'm stuck with it.

  • nimsy1 nimsy1 💙 (@nimsy1) reported

    @Plusnet Hi, I seem to be having intermittent connection problems since last night. I've tried restarting the router but still have the same issue

  • MARKEYE Mark *Rejoiner* Bentley💙 (@MARKEYE) reported

    @globalhlthtwit Best broadband provider I’ve found after trying several is Plusnet. Their customer care is very good which, after reliability, is the thing you really need.