Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim, Northern Ireland 01/19/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • codemon18429317 codemonkey (@codemon18429317) reported

    @Plusnet Your automatic email system is broken. It sends out erroneous billing messages. You should also know that your website is shockingly bad, and needs a makeover. It makes a difference, your competition is doing it much better.

  • LawsonJenni jenni lawson (@LawsonJenni) reported

    @plusnethelp after spending £210 on mobile data over the last month while Plusnet is down, you now suggest I spend £35 on a router? Seriously

  • CorkyBottle Corky (@CorkyBottle) reported

    @stillawake @plusnethelp I have had @plusnet for several years and always found them great value. Just recently, similar to yourself I am experiencing similar issues with speed also dropping off for a few minutes. My phones sometimes will display 'incorrect password' then without any change, log back in.

  • CaperAntagonist spooky ghosty goblin 👻 (@CaperAntagonist) reported

    Now my ONLY option is to talk to the ******* collections agency that are harrassing me because Plusnet is a dogshit company. Customer service is complete ****, even when I was a customer with them. Now that I've left its even worse. ******* arseholes.

  • taratara77 Tone (@taratara77) reported

    @Plusnet @IM_org Why promote Safeguard when it does not work. There are loads with the same problem on your Community Forum. No websites are getting blocked neither by Category or by adding your own. Porn can still be accessed even though it is blocked

  • londonevaweaver EvaWeaver (@londonevaweaver) reported

    @MelJD46 @exRAF_Al Plusnet have the advantage of UK call centre, great for any tech issues.

  • GregorBuick Greg B (@GregorBuick) reported

    @plusnethelp Hi Alisdair. Having considered things, I would just like to terminate my contract with Plusnet now. Could you please action that? I have looked on your website and there doesn't seem to be a way to do it online. I'm just not happy with my number already being known by people.

  • SimonButcher76 Simon butcher (@SimonButcher76) reported

    @Plusnet is there an issue with your website? I requested a password reset several hours ago via your website but no email has come.through?

  • WDsmethurst Will (@WDsmethurst) reported

    Would not advise anyone to ever deal with @plusnet the service is abysmal. Half the staff are clueless, trying to resign me up when I've cancelled already. Being charged near £37 when I signed a contract at £22.99 For the love of God do not bother with this shambles of a company

  • carolin79982391 caroline johnson (@carolin79982391) reported

    @Plusnet dont go to them they dont tell you the correct amount by month they dont take the d/d then they terminate ur services incuding the phone so u cant make payments plusnet we do u proud not they customer service argue with u as well