Plusnet outages and service status in Antrim, Northern Ireland

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

• 
  Cat Taylor (@cattt82) reported 15 minutes ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

• 
  Nigel Ivy (@nigelivy) reported 18 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

• 
  Patrick (@PatrickMBelfast) reported 36 minutes ago from Belfast, Northern Ireland

  @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

• 
  inkedup_britishjamaican (@inkedcaribbean) reported 46 minutes ago from Belfast, Northern Ireland

  @Plusnet please improve your customer service

• 
  Zos (@ThinkingBlue) reported 47 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

• 
  Philip I Wilson (@internetsense) reported 48 minutes ago from Belfast, Northern Ireland

  @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 6 minutes ago

  @Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here

• 
  GM Mark Howitt (@MarkHowitt) reported 7 minutes ago

  @Plusnet Having to call again- might be quicker to cancel my dd with you or go to @Ofcom

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 10 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  Philip Challinor (@pchallinor) reported 13 minutes ago

  O let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!

• 
  Jason F (@jasonFr54781642) reported 16 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  Jay (@Jason87r) reported 17 minutes ago

  @JoshCF_ Go plusnet alot cheaper and had no issues at all

• 
  Rob Shelley (@ITVRobShelley) reported 17 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful

• 
  Edward Grefenstette (@egrefen) reported 18 minutes ago

  Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

• 
  Carl French (@18sufc89) reported 27 minutes ago

  @Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus

• 
  Wendi Sheard (@WendiSheard) reported 29 minutes ago

  @Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?