Plusnet outages and service status in Antrim, Northern Ireland

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

• 
  Nigel Ivy (@nigelivy) reported 5 minutes ago from Belfast, Northern Ireland

  @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

• 
  Patrick (@PatrickMBelfast) reported 12 minutes ago from Belfast, Northern Ireland

  @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

• 
  Cat Taylor (@cattt82) reported 29 minutes ago from Jordanstown, Northern Ireland

  @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

• 
  inkedup_britishjamaican (@inkedcaribbean) reported 33 minutes ago from Belfast, Northern Ireland

  @Plusnet please improve your customer service

• 
  Zos (@ThinkingBlue) reported 52 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

• 
  Philip I Wilson (@internetsense) reported 57 minutes ago from Belfast, Northern Ireland

  @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Jump (@Craig_Jump) reported 5 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  BSox T (@BsoxT52516) reported 5 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Jason 🥶 (@JasonXbiker) reported 5 minutes ago

  @MorganMF9867 @Plusnet Oops sorry little joke gone bad 🤐 hopefully you get sorted

• 
  rosie posie (@rosieon25371922) reported 7 minutes ago

  @Plusnet I joined in Dec. Promised £150 voucher. Claimed it. Never arrived. Chased to be told u have no record of me claiming & I can't prove claim as done on your website so tough luck out of time. WTF? This is not a "straightforward" way to do business. It is welching! Pay up!

• 
  Alyssa Jade C (@AlyssaJade7274) reported 9 minutes ago

  @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now

• 
  peter shankley (@PHaven4668) reported 10 minutes ago

  @Plusnet Re changes to email service, still had no contact from Greenby ?? What do I do??

• 
  rosie posie (@rosieon25371922) reported 13 minutes ago

  @PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money

• 
  Freedom Valley (@VRvalley) reported 15 minutes ago

  @AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.

• 
  94 (@94panicattack) reported 19 minutes ago

  @Plusnet service drop outs has been awful recently. Already had BT engineer out they said its to do with the central hub, nothing to do with our line or router

• 
  Mikey Cleave (@MikeyCleave) reported 21 minutes ago

  @Plusnet Already raised a complaint and doesn't seem to be making a difference! Really quite woeful to be honest. Please can you forward my complaint to the Ombudsman