Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim, Northern Ireland 02/21/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cartoonelli Simon Ellinas (@cartoonelli) reported

    @Plusnet very slow broadband speed today. Can you fix this?

  • Chintan578 Chintan (@Chintan578) reported

    @Plusnet more than one hr your internet is not working.. you guys needs to Robb banks not customers. Fraud company. Suffering more than 3 months with this rubbish service.

  • melanieb_OT Melanie (@melanieb_OT) reported

    @O2 Thanks, I have DM'd. Never had this problem when I joined Vodafone or Plusnet mobile.

  • guyrodwell_ Guy Rodwell (Closed) (@guyrodwell_) reported

    I've been with both BT and Plusnet now, and this has been a prominent issue with both. One day your internet just doesn't work properly and it's only when you put your device on 5GHz that it works properly 🙃

  • millatte Chris Miller (@millatte) reported

    @Plusnet Internet not working again. Keeps happening, slow speeds and patchy connection restarted router many times. Please can you look into this

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet Oh dear @Plusnet nearly a week into my new router and i still have the same problem of unstable WiFi dropped 3 time today already and at least twice yesterday... what next..?

  • vc61 MrsMartyn (@vc61) reported

    @Plusnet i have sent you DM and also text Help to the number provided - no reply. We have only been with you for 2 days, the contract is going to get cancelled if no one comes back to me today, this is even worse than the useless providers we left behind!!!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • ianboothroyd Ian Boothroyd (@ianboothroyd) reported

    @Plusnet Please ask the people in charge to be more open. 3.9% is a lot to add to bills on top of inflation, and it's reasonable for a customer to ask why. The 'approved statement' gives no 'rationale'. @Ofcom please note.

  • thedavidhmiller David Miller (@thedavidhmiller) reported

    @Plusnet Hi. We are meant to be joining plusnet, we haven't received our activation date but our broadband has stopped today. Can you help?