Plusnet Outage Report in Antrim, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Antrim, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Antrim, Northern Ireland
Latest outage, problems and issue reports in Antrim and nearby locations:
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jamsie
(@Jamsie) reported
@Digital_MW Evening gorgeous, you got any opinions on virtual network owners (tesco / Plusnet / VOXI) running on the main operators networks (o2/EE/Voda) they offer MUCH cheaper monthly rates with more data compared to the actual network owners.
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Cllr Matthew Fido
(@MatthewFido) reported
@rodwhiting @virginmedia Shocking mate. They can stick their ridiculous price rise as well. If @Plusnet can do me a good deal, I'd go back to them in a heartbeat. Great customer service, usually from someone nice in or around Sheffield.
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💙💛Saul Goodman 🇬🇧
(@UKSaulGoodman) reported
@mrbrady72 @Plusnet Apparently they need our money to “invest in the network” because £1.9Bn profit along with a £5Bn subsidy from the government for network improvement “wasn’t quite enough” I’m sick of their 💩 and might just pay to get out of the contract. @Plusnet you can choke on your profit!
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Caryanne
(@Grumpcake) reported
@Plusnet hello, started a correspondence via DM yesterday, concerning our problematic Internet and last I heard from one of your team was last night. I guess shift ended. Can someone tell me when someone will be able to fix problem.
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💙💛Saul Goodman 🇬🇧
(@UKSaulGoodman) reported
@Plusnet Your customer retentions team service and attitude is absolutely abysmal! Your price increases RPI +3.9% are grossly unfair to the customer. LET CUSTOMERS LEAVE CONTRACTS!
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Millar Millar
(@MarkMillarx889) reported
@Plusnet I can't see how you can request payment when a service has not even been provided one day during the contract.
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Susan Macaulay
(@Samaulay1) reported
@Plusnet, really disappointed in the cancellation of a phone & broadband order. 4 times its been reinstated, then the account was closed by the 'system'. Leaving a vulnerable person without contact...please help I'm getting nowhere and spent hours on the phone trying to resolve
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ozzamandias ⚜🏳️🌈
(@Ozzable) reported
Really disappointing that i've been a @Plusnet customer for less than 2 months and my bill is now going up £3.60 🫤 i understand that prices rise but i might as well have stayed with my old provider. I didn't even get my fibre connected until 25th Jan so i've used it a month.
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Alex the Guiri
(@AlexTheGuiri) reported
@JamesAHogg2 @EE PlusNet use the EE network if coverage is the issue.
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Victoria Mildew
(@VMildew) reported
@Plusnet When I took this contract, I was told the price rise would be about £2. Listen to the phone call! You have raised it by 14.4% (3.54). This is not what I was told and it is causing me to be materially disadvantaged. Consider this an official complaint.