Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim, Northern Ireland 03/19/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • twwooer Sheridan Birtwistle #CovidIsAirborne (@twwooer) reported

    @Plusnet astonishing incompetence managing this issue with mail servers. Remind us, what is it that #Plusnet does: are you a sandwich company or a broadband service provider?

  • endurium John O'Connell (@endurium) reported

    @Steve32680144 @johnlewishelp It was getting so bad that I no longer use Plusnet's email and am paying for a well-known alternative and more reliable email service that's rock solid.

  • engineer_591 Graham (@engineer_591) reported

    @NickMoyes @Plusnet I still have no email. Still down. I’m a John Lewis Broadband customer via Plusnet. Internet Ok but hardly any mail access since 10th. Terrible situation.

  • Theandyman72 Andrew Mallett (@Theandyman72) reported

    @Plusnet Stop with the standard message. I can access my email today via my phone, but it is no longer working via email client outlook! Was working yesterday so what has changed! Support is pathetic and standard message useless.

  • angie_pangi Angie Pangie (@angie_pangi) reported

    @Plusnet I recently upgraded to fibre at £27 a month then received a bill for £29.27 per month this happened to me the last time I renewed my contract with you as well. I’ve been onto customer service and sorted it but Customers should check their bills, Repeated over charging 😕

  • annef_anniehlfc annef (@annef_anniehlfc) reported

    John Lewis broadband @Plusnet @plusnethelp come on this is running into 3 days with important email not working?!

  • annie_dunn Anne Dunn 💙 (@annie_dunn) reported

    @thetrainline I can't log in to my account using my password. I can't retrieve or change it as my @Plusnet email is down. Can you help?

  • StompWompin KD 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@StompWompin) reported

    @HelloFromMarcus @Plusnet Blimey, still having issues? Well that's no good. You have to have reliability.

  • StephBirdArt Steph Thorpe 💙 (⧖) (@StephBirdArt) reported

    @Plusnet Nope... Some coming in but intermittent and still issues sending. This is frankly appalling service...

  • endurium John O'Connell (@endurium) reported

    @Steve32680144 @johnlewishelp Plusnet customer here, apparently PN have been having probs with their email servers for months now, I recently kept getting errors DLing my emails, a quick techie check of what's going on showed PN disconnecting my email app randomly.