Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim, Northern Ireland 12/08/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • C1aireGee Claire Gallagher (@C1aireGee) reported

    @Plusnet (2) each time they promise they are on their way, will be there by Monday etc then admit something went wrong they haven't been sent. Now they've promised a direct debit refund, said it would be 3-5 working days, it never materialised. They said it wasn't authorised @Plusnet ....

  • ling75 adam hussey (@ling75) reported

    @Plusnet I am unable to log in and therefore cannot use the live chat option to solve my issue. Please advise. Thanks in advance.

  • ElleMay44 Elle May (@ElleMay44) reported

    @Plusnet Thanks for your help. The email says we will get notification, how do we get this. I can't click on the link with no Internet and low data.

  • radioclashblog (((Tim from Radio Clash))) (@radioclashblog) reported

    @Plusnet @zeninternet So what am I supposed to do, @Plusnet just twiddle my thumbs til then? (BTW if y’all didn’t know, we live in a basement flat with no TV and really bad radio signal so it’s basically internet for everything).

  • MariaCostello Maria Costello MBE (@MariaCostello) reported

    @Plusnet your broadband sucks 😩

  • C1aireGee Claire Gallagher (@C1aireGee) reported

    @Plusnet I'm sitting here crying. I can't see an end to it. I can't take this anymore. It's disgusting. @Plusnet ought to be ashamed at treating someone like this. Your PR did a good job on me, friendly, honest, Yorkshire company . I've never had a worse experience with a company ever.

  • radioclashblog (((Tim from Radio Clash))) (@radioclashblog) reported

    BTW my Internet is out, probably until 18th, @Plusnet / @zeninternet not co-ordinating….I thought it was all happening today, and Zen cut me off just after midnight… But no service from PlusNet. Turns out the PHONE switches today, but the Internet switches tomorrow?!?

  • caz90210 top banana ! (@caz90210) reported

    @Plusnet Thanks for response - I did that in the end and it fixed the issue x

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • Peakfanblog Steve Dolman (@Peakfanblog) reported

    @marktheram7 Never had any issue with Plusnet, Mark. Very reliable and only once in 5 years have we had an issue. No idea if cheaper for you, but recommend them.