Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim, Northern Ireland 12/14/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulBrimicombe Paul Brimicombe (@PaulBrimicombe) reported

    @Andy_574 @TeamYouTube It seems to be a DNS problem with some UK internet service providers (PlusNet for me, BT for other people). If you set your DNS server to 1.1.1.1 or 8.8.8.8 YouTube works again. Using a VPN will should also fix it.

  • plot130 Donnythebull (@plot130) reported

    @Plusnet Hi when I am connected to my plusnet home broadband our PCs will not connect to the YouTube website. If I connect to a different network like a hotspot, YouTube works fine. The same is true for videos in Google Photos. This has only started since yesterday. Any ideas?

  • ReneMillman Rene Millman (@ReneMillman) reported

    Having such trouble porting some mobile number over @Plusnet, some number work but no service, others seem to be stuck in limbo. Can’t even dial these without hitting voicemail or getting number unavailable. Very poor service so far.

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet Thanks for your reply. I have managed to login now but no thanks to BT who were no help whatsoever, just telling me to do what I had already done.

  • i_am_softlad ⓈⓉⒺⓋⒺ Ⓖ (@i_am_softlad) reported

    @EddieRobson @Plusnet I'm with @Plusnet and I've just accessed YouTube with no issues at all. I'm in SE London for what it's worth.

  • counosboy counosboy (@counosboy) reported

    @Plusnet You do realise that online chat help is actually supposed to engage with the client? If all I’m going to get is an unhelpful Bot I’ll have to start looking for a new provider

  • systematicdata AL (@systematicdata) reported

    @Robdunk @YouTube Hi mate. Just to let you know I discovered the problem. If you are with BT or plusnet apparently they added YouTube to their parental controls setting. Turned parental controls off and YouTube all working again.

  • DrFrancisYoung Dr Francis Young (@DrFrancisYoung) reported

    @Plusnet wondering if you can help - YouTube suddenly stopped working yesterday across all our browsers and 4 different devices, so I'm thinking it may be something to do with the router? Thanks.

  • EddieRobson A Little Touch of SCHMOBSON in the Night (@EddieRobson) reported

    Anyone else finding YouTube won't load for them? "Cannot communicate securely with peer: no common encryption algorithm(s)." Is this a problem with my ISP @Plusnet?

  • revkes Kes Grant 💙🇺🇦 (@revkes) reported

    @Plusnet I’m tweeting out of complete frustration. I have been overcharged by you for months and months and months. I’ve spoken to several managers and it’s still not resolved. Maybe being this public will help?