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Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

Why is my Plusnet service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Plusnet

Plusnet is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • crouchendmum1
    Muswell Hill Mum (@crouchendmum1) reported

    @Plusnet just set up and broadband v. Slow trying to get help have to text but can’t remember home number can anyone help ?

  • tisoy52
    luis sierra (@tisoy52) reported

    @JayWarden @Plusnet Message @TimmsHon now to fix your account immediately

  • merkinmartyr
    Brad (@merkinmartyr) reported

    @Plusnet having terrible problems with internet, cutting out randomly for a few minutes at a time. Now back on a blue light and devices not connecting. Fed up of having to login to router, change channels etc. This isn't on!!

  • mapledelight69
    Maple Delight (@mapledelight69) reported

    @Plusnet Was £12.49 when I joined. Its £22.89 now. My wages haven't gone up that much :( ...and the service has got sooo much worse.

  • mackaycs
    Craig Mackay (@mackaycs) reported

    @Plusnet Hello, could I cancel btsport please?

  • klharris30
    😎Keith Harris😎 (@klharris30) reported

    @bt_uk I have taken the BT Sport app with Plusnet. I got the page saying you have setup my BTID, and an activation email. I click on activate now but it says allow at least 5 minutes before doing so and also ‘there is a technical issue’. I don’t have the ID and I can’t activate.

  • IndyGraps1984
    🐯🐯🐯 (@IndyGraps1984) reported

    @Plusnet how do you cancel your contract with yourselves please? Cannot find the easiest way of terminating it?

  • JenWilliamsMEN
    Jennifer Williams (@JenWilliamsMEN) reported

    Ah, plusnet, with your decision to go down in the middle of the local elections you are really spoiling me

  • sofiamaced0
    Sofia Macedo Gomes (@sofiamaced0) reported

    @Plusnet, I'm immensely disappointed with your overall service. I'm a new client, with no internet speed as promised, advised by your team to buy a private router (only works by cable), and just now a member of costumer service denied to provide his details/ended the call on me

  • ElleMay44
    Elle May (@ElleMay44) reported

    @Plusnet Thank you for organising the refund. It wasn't made clear that we would be left without a service for a few weeks. I even spoke about the new router arriving before moving in and was told its often there waiting.