Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim, Northern Ireland 01/31/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ben_lister Ben Lister (@ben_lister) reported

    Alternatively, a request to cancel the service can also be sent via post to: Plusnet plc ... S1 2GU. It is recommended that for your own peace of mind, any letter containing a cancellation request for cease of service is sent by recorded delivery.

  • stephan19573 Stephanie Harrison ❤️🎶🎤Greatest Hits Tour 🎤🎶❤️ (@stephan19573) reported

    @juliemac1000 @TalkTalk A friend of mine also found them to be awful. He warned me against them. He's with Plusnet and is very satisfied.

  • GaryTaylor63 Gary Taylor (@GaryTaylor63) reported

    @Plusnet Can you help me I've been trying to report a problem with my broadband but I can't get through on the phone.

  • daisycatcher Gill #VoteLabour #GTTO (@daisycatcher) reported

    @Plusnet , I have sent a DM and haven’t received a reply , I have continually tried to call you , couldn’t get through . You have took 2 x payments from my elderly fathers account but not set up a broadband account , can you look into this appalling service please .

  • Natalie67733079 Natalie Marsh (@Natalie67733079) reported

    @Plusnet I am still waiting for a response/resolution to you deleting my email account and all my emails upon switching to Virgin. Please respond urgently

  • FarleyMcCormack Charlotte McCormack (@FarleyMcCormack) reported

    @plusnethelp been having issues with internet connectivity in NR14 all day today. Packets keep dropping at the 3rd hop within the Plusnet network. When will this be resolved?

  • hydrograded James 🚩 (@hydrograded) reported

    Finding out plusnet have been providing routers with a known firmware issue for 2 goddamn years without a fix feels incredibly dubious

  • TristanJago Tristan Jago (@TristanJago) reported

    I'm sure I made a great first impression at my interview, this morning, as I failed entirely to join the video chat... because my @Plusnet broadband is incredibly slow and regularly dropping out altogether. @plusnethelp isn't even responding. How is this acceptable? 😤

  • FarleyMcCormack Charlotte McCormack (@FarleyMcCormack) reported

    @plusnethelp been having issues with internet connectivity in NR14 all day today. Packets keep dropping within the plusnet router. When will this be resolved?

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    @plusnethelp Had a phone call yesterday from a nice @plusnet man, apologising for the delay and promising an engineer would fix the phone line by noon today without needing access to the house. Fingers crossed. 😎