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Plusnet Outage Report in Antrim, Northern Ireland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • ThinkingBlue
    Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • PatrickMBelfast
    Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LeafletsInLincs
    Karl Anders 🇺🇦 (@LeafletsInLincs) reported

    @JasonManford Surely as the fat bloke that advertises Plusnet you should get a decent service.

  • pcbosworth
    Philip (@pcbosworth) reported

    @Plusnet I thought there was supposed to be no preferential treatment of network users? How come my wife (EE customer) gets 2-3bars of 4G and my daughter and I get no signal (Plusnet customers)? We have the same phones.

  • WheyAyeWriter
    James Dunn (@WheyAyeWriter) reported

    @Plusnet Can somebody please reply to my message? Plusnet is not offering the service they said they would and said they’d fixed the issue when in fact they haven’t.

  • katiemaeox
    katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • ajclarkin
    Andrew Clarkin (@ajclarkin) reported

    @plusnet Hi. My plusnet mobile consistently fails to make or take calls. They drop after 1 ring or 1-2 secs of call despite good signal. Having to use landlines for most calls now. Can you help please?

  • lynnos
    sofargone (@lynnos) reported

    @Plusnet Hi I’m a new customer, can’t dial a paid for number - is this restricted? How do I remove restriction? Looking in app and don’t see how to

  • PeterJWild73
    Peter J Wild (@PeterJWild73) reported

    Well done @Plusnet. Old ISP has disconnected their service and your router has not arrived. So no way of finding out if I have been transferred to you a day early. An auspicious start to your service.

  • Sazzy__Sandra
    Sazzy Sandra 💙🐈☕📚🍫 (@Sazzy__Sandra) reported

    @Plusnet Yes still need help

  • Cymroffyddlon1
    Cymroffyddlon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Cymroffyddlon1) reported

    @Plusnet I’m supposed to be going live with you today, but have heard nothing from you. No contact from my current provider about leaving them. I can only assume nothings been processed. What the hells going on? @WhichUK Does all this give me grounds to terminate for breach?

  • Dorothy3737
    Dorothy💙 (@Dorothy3737) reported

    @AndyWoodturner We're with Plusnet now. There is always a battle with BT. I said I would leave after their charges. New price still high. Left to go to plusnet and got a call to pricematch plusnet. Crazy. The worst thing is,plusnet is a subsidiary of BT. No need for this crap.