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Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • ThinkingBlue
    Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PatrickMBelfast
    Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ColinFo29856217
    Colin Ford (@ColinFo29856217) reported

    @Plusnet I want to cancel the order. Colin Ford

  • MorrisJonathan
    Jonathan Morris (@MorrisJonathan) reported

    Argh.. annual accounts: fixed-line broadband went down in middle of some transfers. Re-routed through a 4G provider to let my provider know. @Plusnet fixed the problem in about 10 minutes: well done!

  • RaddlebarnC
    RaddlebarnC (@RaddlebarnC) reported

    @plusnet My broadband connection is often slow and sometimes drops out all together, I have followed all broadband troubleshooting steps and not resolved. Have done speed checks and sometimes comes back as 'very slow'. Very frustrating as need good quality video calling for work.

  • JuliaJudd62
    Julia Judd (@JuliaJudd62) reported

    @Plusnet The broadband is constantly disconnecting. It’s not great at all. Don’t know if you can login to your account to see the problem?

  • BenCohen33
    BenCohen33 (@BenCohen33) reported

    @Plusnet Come on - you can do better than cut and paste responses. I was on the phone for hours with your staff three times on friday. I was told that these speeds were allowable. Allowable but p*** poor!!

  • BenCohen33
    BenCohen33 (@BenCohen33) reported

    @Plusnet Come on - you can do better than ctrl C/ctrl V. I was on the phone for hours with your staff. I was told that these speeds were allowable. Allowable but p*** poor!!

  • LiamRob27458041
    Liam Roberts (@LiamRob27458041) reported

    Does anyone notice with #postoffice broadband that it does this short cut out like everyday. It's been doing that everyday since we first joined them and we don't know why it does that its so weird as we we're with Plusnet previously and did not do that. (1/3)

  • Plusnet
    Plusnet (@Plusnet) reported

    @ColinFo29856217 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract/order here, please call 0800 013 2632 and my colleague will be able to help. - Curtis, Plusnet Sheffield

  • MrsA_BSc
    Amanda Brooks (@MrsA_BSc) reported

    @JRiH2020 We've been with Plusnet for years and never had any issues with them.

  • Mash369
    CJ (@Mash369) reported

    @Plusnet oh dear only had plusnet for 24hrs and already an outage and no help anywhere after 8pm #notimpressed