Plusnet Outage Report in Antrim, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Antrim, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Antrim, Northern Ireland
Latest outage, problems and issue reports in Antrim and nearby locations:
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kcvfr400🏴🕹️🎮
(@kurtconstable) reported
@krakenind @JolyonMaugham @virginmedia Most of the companies supply poor hardware that is inferior to yrs ago it seems. I am with Plusnet and use my own router, signal far stronger. Cheap boxes that signal is so poor they try to jumping frequencies and fail so keep switching. Also split the signals for 2.4 and 5 ghz
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Louise France
(@france_lou) reported
How is it such a big company like @Plusnet @plusnethelp can’t provide me with an email address that I can contact them on to send them some pdfs? I’m deciding whether to remain a customer or not and if they can’t even give me an email address I can contact I think it will be 👋!
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razmataz
(@RooRach) reported
@Plusnet How do you define total loss of service. Cos I’d define days where it sometimes comes on for 15 seconds at a time, to be total loss of service.
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Leah Smith (She/Her)
(@LeahMarie1988) reported
@Plusnet Why has my monthly bill gone up by over 7%? Your service isn’t good enough to warrant what I was paying before, let alone putting it up?
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Plusnet
(@Plusnet) reported
@flookoco Hi Ian, I'm sorry to hear about this, you can speak to our Customer Option Team to discuss the monthly price further and see if there is anything that can be done. They are reachable on 0800 013 2632, my colleague will be able to further assist. - Curtis, Plusnet Sheffield
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Anthony
(@Anthonyr993) reported
@Plusnet Thanks for the response. I'm now only getting 1.4 mbps. Making it pretty much useless. Hopefully you can get the issue fixed soon.
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Kauders
(@PowerGuy2017) reported
@Plusnet sort your ******* WiFi out peace of ******* **** why am I paying money for this crap
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Mrs H
(@craftfun1) reported
Seriously @Plusnet your customer service is shocking 18 days and still no internet! I phoned up, again, today only to be told that 'it was cancelled' - again - by who and why - you don't know. When will I have the service I paid for over a month ago - you don't know. 1/2
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Tom Waterhouse
(@2DForever) reported
@kingmonkey25 I’ll say it for the rest of my life, but sadly there is no such thing as a good internet service provider… I had exactly the same thing with plusnet, where I moved home and they couldn’t provide their service. for their “amazing customer service” they left me with a huge bill
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Rose Gold
(@RrmetroldRose) reported
from
Ashford, England
@Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.