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Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • ThinkingBlue
    Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jemstar76
    Jemma Anderson 💙 (@Jemstar76) reported

    @OpenreachHelp An engineer attended re fault referred by PlusNet, told me what work was needed, said he couldn’t fix it, as he was left advised would put report in & try to escalate, only for his report to say he made site safe, fixed fault & checked line. The line was still in 2 pieces outside

  • finduramit
    Amit Gupta (@finduramit) reported

    @plusnethelp based on my past experience, I am confident that plusnet will not be able to resolve the issue. please can you just allow us to leave the contact and go to other provider and stop charging us for the bad service. I would be really grateful to you

  • snibbo7
    Mand (@snibbo7) reported

    @plusnethelp @Plusnet broadband down til the 10th and no free data bolt ons on our plusnet mobiles so kids and us can get online. Apparently when it suits you’re separate companies. £15 for each 4GB bolt on and no dongles available. 😡

  • NatalieMcroy
    Natalie McRoy (@NatalieMcroy) reported

    @plusnethelp I've been told Plusnet cannot process the refund even though it is their error and I should speak to my bank and call back tomorrow - not like I have a full-time job I need to hold down or anything. Why should I do Plusnet's job for them? I expect compensation.

  • Katy884
    Katy Hall (@Katy884) reported

    @plusnethelp still no reply to my DM that I sent on THURSDAY! Your customer service is awful! #badcustomerservice #plusnet

  • genisysarct
    Genisys ARCt (@genisysarct) reported

    @Plusnet We have sent a message with regards to a charge we are disputing and no one has got back to us the past couple of weeks. We also have very slow broadband. We have been on call with one of your operatives this morning and unfortunately nothing resolved...HELP!

  • stuart_lucas9
    Stu (@stuart_lucas9) reported

    @Plusnet is the worst broadband about, thought sky was bad, nope plummet is even worse despite supposedly having the fibre package, shocking

  • NatalieMcroy
    Natalie McRoy (@NatalieMcroy) reported

    I've been told Plusnet cannot process the refund even though it is their error and I should speak to my bank and call back tomorrow - not like I have a full-time job I need to hold down or anything. Why should I do plusnets job for them? I expect compensation for this.

  • smithers039
    Alan63 (@smithers039) reported

    Hi Plusnet, our internet has gone down is there a problem?

  • s_rowles
    Stephen (@s_rowles) reported

    @Plusnet so my broadband is out for the 2nd time today. Go to support pages, says you are open until 10pm, phone up and lines say you closed at 8pm. Live chat also not available all day. Not great :(