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Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • ThinkingBlue
    Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • PatrickMBelfast
    Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ilikebbcradio4
    RP (@ilikebbcradio4) reported

    Hi @Plusnet, we've had a really patchy broadband service in the Longsight area of Manchester for over a week now. Any intel as to what's occurring there?

  • muckymac
    lisa mckenzie (@muckymac) reported

    @Plusnet hey! My prepaid gift card is out of date, I have never used it can I please get another one? 🤞🏽

  • steveness
    Steven Ness (@steveness) reported

    @thebassa2 @CelticFC @Plusnet Ha ha it’s not too bad here actually a lot better than Guyana last year

  • ededowen
    Ed 🇺🇦 Owen (@ededowen) reported

    Hi @Plusnet I can see there's something awry. I've had no mobile signal since about 10am (possibly earlier) and could only log in with extreme difficulty. Can you give me an update please?

  • Lufc19821
    Lufc1982 (@Lufc19821) reported

    @Plusnet Hello. Why does your online service status tell me there are no nationwide issues with broadband but your text help service tell me there is an issue in my area? I would like an update when this is going to be fixed I have been without internet since around 3 am.

  • Gingeman1
    Nathan Moult (@Gingeman1) reported

    @Plusnet Hi I need to cancel my sons phone contract, I can’t email you. I’ve tried ringing but you’re either too busy or the lines closed. Please come back to me to let me know how else I can cancel, happy to DM the phone number.

  • northsea45
    Charles (@northsea45) reported

    @Plusnet We tried 12 moths back to get Plusnet. After a month still no service. Ended up going back to Sky, took them 3 days

  • DRFCExPres
    Marti Ross (@DRFCExPres) reported

    @Plusnet my 80+ mother and 90+ father have had no internet or landline for four days, despite your assurances! My father is susceptible to falls and with poor mobile signal have no way of raising alarm. Second time in a month!!

  • Funkytellum
    FunkyT (@Funkytellum) reported

    Anything wrong with Plusnet Mobile? Lost all mobile signal and data connection around 2pm walking around Manchester city centre. Still isn't working despite being out of the city and multiple phone restarts 2.5 hours later.

  • AlastairBlaine
    Alastair Blaine (@AlastairBlaine) reported

    Full credit to @Plusnet for invoking the #ArmedForcesCovenant when I had to prematurely terminate a contract for a work move. I didn’t even have to ask!