Plusnet Outage Report in Antrim, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Antrim, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Antrim, Northern Ireland
Latest outage, problems and issue reports in Antrim and nearby locations:
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Gemma_stacie Hi Gemma, I'm sorry you're still without a connection. From checking the line, the service outage is still ongoing and is now estimated to be resolved by 2am tomorrow. I'm really sorry for the inconvenience this is causing. -Tony Plusnet Sheffield
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Gold please UHB 🙏
(@jazzandshiraz) reported
@plusnet @UswitchUK only phone or ticket customer service. Diff person each time. Not read any of my added details to tickets. Call my home - not grasped no landline/Internet/mobile signal.
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KJL
(@kerryjeanlister) reported
@TorquayBell @virginmedia it's fast but the customer service is so bad it's not worth it. We've found similar speed a lot cheaper with Plusnet.
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MamaBear
(@MamaBearwill) reported
@Plusnet I have never received my sign up card which was supposed to be delivered before Christmas? Can anyone @plusnet please advise?
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Joseph Strummered
(@JStrummered) reported
@virginmedia Broadband down again, it was also down a couple of days last week and then again from last night. Instead of putting my bill up (twice as expensive as plusnet) you should be offering refunds? Just a thought
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Kerry Gracie
(@km_gracie) reported
@Plusnet are you aware of any problems in the NE15 area? I've not had any mobile signal (calls, texts, data) since lunchtime today and your call center is too busy to take any calls. Thanks
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John McMahon
(@JohnMcArts) reported
@hankspears @bt_uk @Plusnet Sorry to hear it, Hank - yes, it’s still down, but BT seem to now be addressing it as a local outage rather than a fault for any individual customer - so will hopefully be sorted soon… supposedly we’ll get a temporary 4G transmitter tomorrow. Perhaps Plusnet could do the same?
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Plusnet
(@Plusnet) reported
@jazzandshiraz @UswitchUK Hello! I'm so sorry to hear you've had such a bad experience. If you'd like me to look into this, just send me a DM with your username. I also want to let you know all of our calls are recorded, and call listenings can be arranged if there's discrepancies. - Cal, Plusnet Leeds
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Phil 🏍🏍🏍🏍😁
(@philsbin) reported
@Plusnet Can't seem to login to my emails, keep getting some message about failed fetch command? Can you help
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Conflict.
(@CallMeConflict) reported
@Forsayk3nTTV @ExitLeftTV Personally never had issues with them, they have quirky systems for sure that could cause a headache but no worse than some of the others. Iirc plusnet start offering fttp next quarter.