Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim, Northern Ireland 11/27/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • janewilson130 Jane (@janewilson130) reported

    @Plusnet can I ask why I'm being charged for cancelling my service when my contract ended Oct 21 ?

  • Plusnet Plusnet (@Plusnet) reported

    @LindaNanny20 Hi Linda, while I understand you're unhappy with offers we have for new customers; should you be out of contract or near the end of your current one, I'd recommend giving our Customer Options Team a call; as they can look at what new offers we can provide -Tony Plusnet Sheffield

  • UpperHurst Peter Brooks (@UpperHurst) reported

    @Plusnet My landline is down and your callcentre is closed.

  • StuartMcGinley Stuart McGinley (@StuartMcGinley) reported

    @Plusnet hello, I’ve been offered a cheaper deal but you don’t seem willing to negotiate and happy to see a loyal customer leave. Is there nothing you can do before I cancel my contract? Thanks.

  • Sarrae1984 Sarra Evans (@Sarrae1984) reported

    @ThreeUKSupport Think you should know the issues with ringing landlines isn’t just with Talktalk. I can’t ring my Plusnet landline. (I’m in West Wales SA31)

  • seanko428 Sean O’Kelly (@seanko428) reported

    @Plusnet my broadband has been down for over 5 hours now and all troubleshooting options have not rectified the solution. Any problems in the Lincoln area to your services?

  • Ruthyrooroo RD (@Ruthyrooroo) reported

    @Plusnet my broadband has been down since yesterday. BS15 area. Is there a problem in this area or is it just me? I’ve done all the usual things to reset it, still no joy.

  • Plusnet Plusnet (@Plusnet) reported

    @MazzJaverick Please let me know if you're still having problems. Regards, Emily Plusnet Leeds 🌞

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @ChadWeather @virginmedia We've got plusnet; they have real people in their customer service team. From Yorkshire, which is not that far away.

  • JonPorty jon.porter (@JonPorty) reported

    @AlexWalkerTodd Honestly the best service I've had has been Plusnet, but their rates just weren't competitive when I was switching this year