Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim, Northern Ireland 12/14/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bazzacollins Barry Collins (@bazzacollins) reported

    @katebevan @Plusnet I’m putting you down as a ‘0’ here, Kate.

  • karenhu87388726 karen hughes (@karenhu87388726) reported

    @Plusnet are there outages in SY20 postcode? WiFi router looks fine but 3 phones, laptops & tv having connection problems for last 45 mins

  • xtr3me1234 ex-tream (@xtr3me1234) reported

    if i can get over 1k bitrate (which shouldnt be taking ages to fix plusnet ffs) i will be live soon

  • jimmerc25 James Cummings (@jimmerc25) reported

    @plusnet 20 mins on hold now, broadband installed yesterday, constantly down, useless.

  • mikeapollo Mikeapollo (@mikeapollo) reported

    @au_pis_aller @Plusnet @Hyperoptic Yup. First time in ages, but the new DNS capture technique is very unpleasant when your gateway "trusts" your ISP - as everything that touched that gateway gets a redirect, then roams to a different network (me) where it updates the DNS based on the "trusted" gateway. Result: 💥

  • Maaaattoooo Matt Girling (@Maaaattoooo) reported

    @Plusnet Hi, my phone socket isn't like the one in the video it has a separate broadband and phone socket so I haven't got the micro filter attached, I dont have a phone to connect to test as I don't use the number, I have tried a different router and I still have the same issue.

  • Plusnet Plusnet (@Plusnet) reported

    @howless4 Hi Saul, I'm really sorry for the issue. It looks to have been due to an outage in your area, I can see the router has been back online since approximately 9am so apologies for any disruption this might have caused you. - Adam - Plusnet Sheffield

  • MZRDWG D0g (@MZRDWG) reported

    @Plusnet Internet has repeatedly gone down over the past few months very sporadically in SN15 postcode. Help please?

  • jane__young Jane Young (@jane__young) reported

    @Plusnet How much compensation should a longstanding customer receive after a stressful week with no broadband (lost it on the day I was switching to faster Thinking face) and endless hours on the phone trying to sort it? £20! Thanks @plusnet , I feel very valued Smirking face

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @Plusnet I’ve already done all these from the last time I contacted you!! in the 4 months I’ve had your intern it’s been awful !!