Plusnet

Plusnet Outage Report in Antrim, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Antrim, Northern Ireland 03/11/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    @Ofcom Thank you . Wish I'd copied you in weeks ago with my @Plusnet account. An absolute nightmare and stressful 8 weeks. But they closed the contract yesterday. I'm guessing because I involved you. Dreadful company who think we are all stupid

  • andy_heron Andy Heron (@andy_heron) reported

    @Plusnet Not a problem at all. Is there a way to get a new Plusnet router?

  • co_rzec nutkraker (@co_rzec) reported

    @Plusnet Hi can you check my area, don't know what's going on but loosing connection frequently,most of time is too slow to streaming music.Fastest connection today was 3.8 Mb

  • fawltytowers69 Joe Hart (@fawltytowers69) reported

    @Plusnet Hi, my broadband went down around 10:20 this morning. HG4 area. No reply from anyone via the website report as yet. Any idea what’s going on? Thanks!

  • zarinarahman171 Zarina Rahman (@zarinarahman171) reported

    @Plusnet Your customer service is completely incompetent. I have repeatedly been given incorrect information & wasted time calling you. Need a reimbursement due to delayed installation. Told to email but auto response says account does not pick up emails. Can anyone help??

  • OnlyAlex22 Alex 💙 (@OnlyAlex22) reported

    @Plusnet Now says there's a service error but it won't keep me informed as it says my number is not EE. How else are Plusnet customers supposed to be kept informed when you use the EE network and owned by BT?

  • andy_heron Andy Heron (@andy_heron) reported

    @Plusnet I'll take a look, have split it already into 2 channels for the SSID at 2.4 and 5 ghz. The speeds via Speediest (Ookla) were significantly down on previous results and I was only getting between 30 and 35 mbps download compared to over 60- 68 (solidly) not so long ago.

  • abdullah_24610 Abdullah (@abdullah_24610) reported

    @Plusnet I went from downstairs to upstairs and you guys act as if i’m across the country, fix your ****** internet man

  • veritysmart Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️‍🌈🇪🇺 (@veritysmart) reported

    @Plusnet Just been told not getting 4G you’re charging me for & now you’re placing barriers in my way from appropriate support to rectify as a disabled customer. I need to use text based systems & you refuse to accommodate my disabilities seemingly in breach of the DDA.

  • DarrenFinn1983 Darren (@DarrenFinn1983) reported

    Anyone else had problems with #plusnet internet service today. Been cutting out and slow all day 🤬