Plusnet

Plusnet Outage Report in Telford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Telford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Telford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Telford, England 09/10/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Telford, England

The most recent Plusnet outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomTelford E-mail
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Total Blackout
United KingdomRyton Total Blackout

Community Discussion

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Plusnet Issues Reports Near Telford, England

Latest outage, problems and issue reports in Telford and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • parry_angharad Angharad Parry (@parry_angharad) reported

    @Plusnet our internet has been terrible for a couple weeks now. Troubleshooting checks done. Internet's been fine for a few months with you. No PlusNet issues reported on your site. Can't seem to reach you by phone. Please investigate the issue.

  • CiaranLogue Ciarán Logue (@CiaranLogue) reported

    @leo_sheek It's a minefield. I ditched VM for the same reason. Promised to fix the problem but didn't. Switched to plusnet who I recommend. There was a similar problem at the start but they sorted it. I was in a black spot so it was either crap pricey VM fibre or cheap and not great basic.

  • MarkEngland_ Mark England (@MarkEngland_) reported

    @Plusnet Very unimpressed with my call to you today to arrange a house move. Will not be renewing when the time is up. From a previously very loyal customer of 10 years +.

  • MichiSaye Mitch (@MichiSaye) reported

    @Plusnet We’ve switched to your service on 27th January, however there’s no broadband service yet. We also haven’t received the router despite it being dispatched on Saturday. It is affecting our jobs and education a lot!! Could you please help?

  • CEB2920 Claire B (@CEB2920) reported

    Three calls later and apologies and emails from them saying a mistake, I've now received a debt collectors letter!!! This is disgusting @Plusnet it has caused stress, worry and confusion, is this how you treat all your customers?? #shockingcustomerservice

  • andyatchappel Andy Chappel (@andyatchappel) reported

    @Plusnet our WiFi has cut out and been down all day. We are BS8 Bristol

  • sp_jimbob JSP (@sp_jimbob) reported

    @gawuffy PlusNet here in Bristol, BT elsewhere. Never had a problem with either, nor Sky before that.

  • FPL_PANTHER FPL Panther (@FPL_PANTHER) reported

    So @Plusnet / @plusnethelp I have been let down by Virgin Media not getting back to me and decided to go with you after being recommended... only thing is it says it takes 10working days to transfer...can it be done quicker? I move in to my house on Friday and only ordered yest?

  • probey89 Mark Probert (@probey89) reported

    @Plusnet just wondering does anyone work in your call centre? Been on hold now most of the morning #plusnet #poor

  • YorkshireToon Graeme Longden 🌹 (@YorkshireToon) reported

    @LozzaFox And this is why we left. We got atleast 3-4 outages a month and at one time it was off for a week and no TV for 3 days, when we did finally manage to get hold of someone, they offered us £3 compensation on a £60 bill. My wife works for Plusnet and we've never had a problem at all