Plusnet

Plusnet Outage Report in Balsall Common, Solihull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balsall Common, Solihull, England 03/05/2026 12:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Warwick and Coventry.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • onlyasjack Sebastian Jack (@onlyasjack) reported

    @Plusnet Thanks, but this wasn't me reaching out. The router having problems is my own, not the PlusNet supplied one. I am waiting for the new one I've ordered to arrive and using yours in the meantime.

  • CanveyViews Canvey Views (@CanveyViews) reported

    We've acted as a consumer champion in the past when Plusnet had a horrific migration between billing platforms. Today we're hearing of similar problems emerging on a large scale with @BritishGasHelp Canvey please let us know if you are experiencing payment issues with @BritishGas

  • Plusnet Plusnet (@Plusnet) reported

    @cheekyfork If an engineer is needed to resolve an issue, then this is the next step we have to take in order to fix it. I am sorry we've not been able to resolve the speed issue on this occasion. - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @cheekyfork So I'm not too sure who it is you've spoken to but from what I can see we've remained largely unaware of the issues you were facing and not been able to get someone out in the time you would've liked. - Curtis, Plusnet Sheffield

  • tourofshame JG (@tourofshame) reported

    @Plusnet router just went from blue to flashing orange. Power cycled, but same issue.

  • AmazingUmbrella SchmAmazingSchmUmbrella (@AmazingUmbrella) reported

    @Plusnet are your servers down? I haven't been able to log in to emails today.

  • kazemaruOW kaze (@kazemaruOW) reported

    @Plusnet I have a cancellation fee despite never cancelling my service with yourselves?

  • W3L5HB0Y0 Adam Walker (@W3L5HB0Y0) reported

    @Plusnet I've had an engineer out to sort the previous issue with my Internet dropping out, but still having the same issues with my router randomly dropping connection.

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet Sorry can this issue not be resolved today? You said Wednesday it would be back on. I am a remote worker and I can’t keep using my 4G. This is costing me a lot of money and I am so close to cancelling my account and looking elsewhere.

  • Plusnet Plusnet (@Plusnet) reported

    @lucy_riddolls Hi Lucy, I'm sorry to hear you're still having trouble with your orders. There is already a complaint open that my colleague Alex is looking after. I'll be sending him an email and he'll pick up the account once back in. - Curtis, Plusnet Sheffield