Plusnet

Plusnet Outage Report in Balsall Common, Solihull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balsall Common, Solihull, England 03/02/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Warwick and Coventry.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent.

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @Plusnet Just to make sure that the work to fix my broadband is done by 14 November as Openreach promised

  • taveliahf b (@taveliahf) reported

    @Plusnet why does no one respond from your customer service team? Your phone number also doesn’t connect!

  • leeslator Lee Slator (@leeslator) reported

    @MatthewJRudd @KCOMcare Similar idea to the contact I made with @Plusnet when I was a customer. Their hold music was all Sheffield acts.

  • melly_phoenix drawntosew (@melly_phoenix) reported

    @Plusnet 45 minutes left for your advocate team to contact us after being promised at 8am that they 'had' to call us the same working day, 3 weeks no internet, appalling service @WeAreOpenreach @Ofcom

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet plusnet state great value service; what service is that! It’s non-existent

  • BurtieBrom Mark Bromhall (@BurtieBrom) reported

    Thank you Plusnet customer service! Showing how it should be done. Straight to an adviser no on hold. Professional, knowledgeable and polite and even called me back when we got cut off. It’s not hard to get it right but so many have no idea. @Plusnet #CustomerService

  • Anton13579 Tony (@Anton13579) reported

    @Plusnet I have used two different browsers , safari and google. But both fail. It’s almost like I need a different IP address each time to enter the website? Cookies issue would have been solved by a different browser…

  • rhatica_gazma Ruth Marx (@rhatica_gazma) reported

    @Plusnet My broadband has been down since just after 5 this evening. There is an orange light flashing on my router. I'm in the N5 area of London. Is Plusnet aware of an outage?

  • LivsMcD Livs McDermott (@LivsMcD) reported

    @Plusnet @ClareRevell I don't have a connection so maybe you can help me. Please no jokes