Plusnet outages and service status in Balsall Common, England

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Balsall Common, England

The most recent Plusnet outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Total Blackout	18 hours ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago
Birmingham	Internet	3 days ago
Birmingham	Wi-fi	3 days ago
Birmingham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

• 
  Emma Wilson (@misssheepy) reported 8 minutes ago from Royal Leamington Spa, England

  @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

• 
  ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported 9 minutes ago from Birmingham, England

  @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

• 
  Michelle Yeomans (@Mish80s) reported 11 minutes ago from Birmingham, England

  @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

• 
  Tim K | The Once and Future Skater (@shoddyknight) reported 11 minutes ago from Birmingham, England

  PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

• 
  Richard Doherty (@TheKentishBrum) reported 17 minutes ago from Birmingham, England

  @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

• 
  Dan Firkins (@firkins11) reported 18 minutes ago from Birmingham, England

  @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

• 
  Neil Fawcett (@neilefawcett) reported 23 minutes ago from Birmingham, England

  @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

• 
  Emma Wilson (@misssheepy) reported 26 minutes ago from Royal Leamington Spa, England

  @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

• 
  Patricia (@Crayzeegal01) reported 27 minutes ago from Birmingham, England

  @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

• 
  Richard Baily (@foraneasylife) reported 28 minutes ago from Birmingham, England

  How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

• 
  Darren Summers (@Scask) reported 41 minutes ago from Cookhill, England

  @plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain

• 
  Wendy Lloyd (@wendylloyd) reported 43 minutes ago from Birmingham, England

  @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

• 
  Patricia (@Crayzeegal01) reported 45 minutes ago from Birmingham, England

  @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

• 
  Woof's Treats (@woofstreats) reported 45 minutes ago from Coventry, England

  @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

• 
  Neil Fawcett (@neilefawcett) reported 48 minutes ago from Birmingham, England

  @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

• 
  Martin Reynolds (@Hobbit_71) reported 53 minutes ago from Nether Whitacre, England

  Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

• 
  Michelle Yeomans (@Mish80s) reported 60 minutes ago from Birmingham, England

  @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alyssa Jade C (@AlyssaJade7274) reported 10 minutes ago

  @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 10 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  Adam Whitehouse (@A_C_Whitehouse) reported 13 minutes ago

  @Plusnet I have been with Plusnet 30 years of wonderful service but the thing keeping me tied to plusnet was my email address, Plusnet are withdrawing their email service, now they are providing less and putting their prices up, with nothing deterring me from moving away!

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 14 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

• 
  em b (@emb99483795194) reported 14 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 18 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

• 
  Jaime Dodd (@JDSuker) reported 19 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  Wendi Sheard (@WendiSheard) reported 20 minutes ago

  @Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?

• 
  Daniel Warren the minstrel man (@danielwarren88) reported 20 minutes ago from Erewash District, England

  @Plusnet WiFi extremely slow in the DE21 area of Derby please resolve this or we will go elsewhere

• 
  exe | @terminate (@terminate) reported 21 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET