Plusnet Outage Report in Balsall Common, Solihull, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Balsall Common, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Balsall Common, Solihull, England
The most recent Plusnet outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Emma Wilson
(@misssheepy) reported
from
Royal Leamington Spa, England
@Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Emma Wilson
(@misssheepy) reported
from
Royal Leamington Spa, England
@Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Martin Reynolds
(@Hobbit_71) reported
from
Nether Whitacre, England
Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@Mr___Boy) reported
@Plusnet Far as I know we've had these glitches for ages... when we moved in openreach replaced the cable and master socket so that part is new. Had these issues with multiple modems, etc.
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andy
(@andy17467869) reported
@Plusnet Only way to fix it is to up the game and send customers new up to date routers ..and customers shouldn't need boosters in a 2 bedroom terrace house obviously its the routers...like engineer said
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Olorin Henderson
(@olorinhenderson) reported
@Plusnet Sorry, you misunderstood. I wasn't asking, I was stating. This _is_ how you're delivering your service. At a stretch I can only foresee this helping the cheapest, nastiest modems with no packet scheduling whatsoever. To everyone else, it's a hindrance.
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CVP23
(@kittenhobbes) reported
@Plusnet Hi. Poor broadband service and technical help needed. No joy with online chat or phone line.
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Phil Keel
(@PhilDoesTri) reported
@Plusnet my speeds have been slowly getting worse over the last week or two and last night / this morning had a number of drop outs. Any help greatly appreciated.
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Dan Thornhill
(@dangreenday182) reported
@Plusnet is your live chat option been removed on your website? I'm having problems with my router and think it's faulty are you able to help me out ?
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andy
(@andy17467869) reported
@Plusnet Adequate isn't good enough ..bt sky etc wouldn't put a advert on tv saying get our b band it will be adequate ...if I bought a porche and it only had 2 gears working would that be Adequate?? ...people need a proper router not a mickey mouse one even tech team said there crap
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Josh Corley
(@JoshCorley14) reported
@Plusnet Hello, we have recently cancelled and are due to move to BT on the 11th, but have been charged for another month even though we were given credit do to our service being down for 4 days?
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Hannah
(@HannahBeltonMLR) reported
@Plusnet how come you have taken money from my bank account for my ex-husbands broadband account when I have never given you a direct debit authority.
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Siwan 🐾
(@IamSiwan) reported
@Plusnet Yes, I can see it's connected now. Unfortunately although my devices now appear to connect to the hub, I'm kept being asked to sign in and I can't connect to the internet! Who can resolve this please?