Plusnet

Plusnet Outage Report in Balsall Common, Solihull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balsall Common, Solihull, England 02/10/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Warwick and Coventry.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gmatkinson George Atkinson (@gmatkinson) reported

    @PassportAndPix @virginmedia @Plusnet all the way. Best customer service in the game.

  • ADMason Andy Mason (@ADMason) reported

    @Plusnet Hi, are there any known broadband issues in the BS30 area, please? Been very unreliable all day, which isn’t ideal when two of us are working from home. Thanks in advance!

  • Jarmara Sarah, sauntering vaguely downwards (@Jarmara) reported

    @Plusnet @esarty Then should you not provide a dongle or free access to the BT hotspot facility? Admin errors happen, but you should do all you can to provide the service promised to your customer.

  • manicstreetmini North Col (@manicstreetmini) reported

    So @plusnet @plusnethelp anything further? Still no internet. Still two accounts showing. And yet to find an employee of yours that can’t sort the issue. Shall I just come down to the Sheffield office?

  • tandleman Tandleman (@tandleman) reported

    @Plusnet Internet failing to connect today try your help says no issues. M24 area. Reboot several times doesn't help. Refresh router doesn't. Any ideas?

  • whitfield_carly Carly whitfield (@whitfield_carly) reported

    @Plusnet hi i have a business account and want to turn off voicemail all together can you help

  • DJRoss13579 Dylan Ross (@DJRoss13579) reported

    @Plusnet WiFi has been off all day in DY6 area. Can you look into this? Have tried calling plusnet but the advice and help given did not help. Seems to be an outage issue affecting other people in the area of DY6.

  • susierabin susie rabin (@susierabin) reported

    @Plusnet Hi Emily. I can DM you further details - however as my parents did not set up a @Plusnet account & your own customer service admit their account was illegally seized they do not have a plusnet account user name..

  • Woolystone Ben Woolston (@Woolystone) reported

    @esarty @Plusnet I told Plusnet I was moving the next day (we had little notice). They didn’t cancel our old internet for 2 weeks and were due to charge us until I complained. They said they would give me my money back but called it a “goodwill gesture”. IT WAS MY MONEY!

  • stuartj_hunt Stuart Hunt (@stuartj_hunt) reported

    @Plusnet is there a broadband issue in the Sandbach area. Connection is continuously dropping out?