Plusnet Outage Report in Balsall Common, Solihull, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Balsall Common, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Balsall Common, Solihull, England
The most recent Plusnet outage reports came from the following cities: Birmingham and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Coventry |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Emma Wilson
(@misssheepy) reported
from
Royal Leamington Spa, England
@Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!
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Emma Wilson
(@misssheepy) reported
from
Royal Leamington Spa, England
@Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Martin Reynolds
(@Hobbit_71) reported
from
Nether Whitacre, England
Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.
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Woof's Treats
(@woofstreats) reported
from
Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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paul gerard
(@paulfgerard) reported
@plusnet the Diagnostic Bot has changed its estimated for resolving broadband issues from 19:15 today to 16:04 on Thursday, a 2 day slip! Yet the Service Status page reports no Issues. I'd like to report an issue with your Service Status page!
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𝙅𝙊𝙀 𝘿 🎾
(@triscoe) reported
@crazysanejay @EdZachary5 @Kjvincent1979 Plusnet for me. Always been amazing. They're basically a subsidiary of BT so you get the same quality for less money. Customer service has always been top-notch too.
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Gwen Watson
(@WatsonGwen) reported
Thank you Anoush @Plusnet for your tenacity in getting my problem sorted out. Without your input I would have used the cooling off period clause to cancel the contract
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H
(@AlbusAndEye) reported
@Sleeper81225528 @Kjvincent1979 You always have options, may have just needed to wait a few weeks Plusnet provide through BT but offer much stable bandwidth and better support
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Dee
(@Itsabitofamoo) reported
@Plusnet what is going on with the mobile signal??? I've been getting nothing for the last 4 hours postcode LA1 Do we know how long this is going to take to fix?
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Craig
(@Craigasjj) reported
@Kjvincent1979 I was going to say plusnet but I've just read your comment, so I can't be much help.
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Céline
(@Celini_B) reported
@Plusnet in the last 4-5 days I experienced lots of loss of broadband connection (orange light on hub 1) and very slow and irregular speed. Is there any local issues (EN5). Could you please check by line?
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Kev
(@Kjvincent1979) reported
@AlbusAndEye @Sleeper81225528 I was on plusnet before but moved due to poor connection at the time. They can't apparently provide in my area, though bt and zen both shoe max 1 master I've had better before
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H
(@AlbusAndEye) reported
@Kjvincent1979 Plusnet Don't do sky or direct with BT (they announced phasing out direct sales to consumers which is down to poor customer support)
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Matt Fleming
(@MatthewHenry) reported
@Plusnet To be fair, you guys have been really good, and my call centre experience was way better than I expected. The only disappointment is the lack of an option for next day, emergency router delivery (paid for, of course). No internet for 5 days is deep pain!😫 #plusnet #broadband