Plusnet

Plusnet Outage Report in Balsall Common, Solihull, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balsall Common, Solihull, England 03/04/2026 08:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Warwick and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • batswald Helen Oswald (@batswald) reported

    Appalling service and lack of any customer service. DM'd as suggested on website yesterday and no response whatsoever. Are companies allowed to change a direct debit amount without a bill, any comms and when customer didn't sign up to that amount? @Plusnet

  • Customer_2022 Neil B (@Customer_2022) reported

    @HellFpl @Plusnet Award winning customer service, eh! Who did they beat to that? Ryanair?

  • rossbrown Ross Brown (@rossbrown) reported

    @Plusnet Hey guys. I keep getting emails and texts about leaving - but I signed-up for a new contract with Luke 3 days ago… help!

  • LeeHolmes1972 Lee Holmes (@LeeHolmes1972) reported

    @AlStewartOBE Broadband and telephone provision on the other hand is a veritable consumer paradise if you're willing to shop around! Sky, talktalk, plusnet et al have given me loadsa money to join them/stick around down the years.

  • jumpnarcissus Jump, Narcissus! (@jumpnarcissus) reported

    @Plusnet Signed up to BTSport 7 days ago, but BT giving me ID003 error on login. No idea what to do from here

  • MrDanielPearson Daniel Pearson (@MrDanielPearson) reported

    @Plusnet 2 and a half hours on the phone and nothing, beyond unacceptable! Disgusting ‘service’

  • Claire832022 Claire (@Claire832022) reported

    @Plusnet I rang to cancel and after I went through all the options to select I was cut off. How else can I do this

  • Andymo444 Andy in the Peaks (@Andymo444) reported

    @FHawksworth @david__s Plusnet were based across the road from where I worked in Sheffield so used to meet a few of their tech bods in the rub-a-dub-boozer on a Friday evening... Seeking advice, I was told to stick with BT... (Brilliant employer by all accounts but that didn't help me at the time.)

  • CalTweedy Cal Tweedy (@CalTweedy) reported

    . @Plusnet have been the worst possible broadband provider for months now, haven’t noted any of our conversations on our account, have promised phantom engineers, and are now kindly stinging us for £££’s just to leave them x

  • lisajsmith74 lisasmith (@lisajsmith74) reported

    @Plusnet service not working please help