Plusnet

Plusnet Outage Report in Balsall Common, Solihull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balsall Common, Solihull, England 12/06/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent Plusnet outage reports came from the following cities: Birmingham and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PascalR57 Tournicoton compte de la Faourette. (@PascalR57) reported

    @happyjack1981 Yes, Plusnet use EE. Also if you are a Plusnet broadband customer you get half price mobile.

  • deborahsisk Deborah Sisk (@deborahsisk) reported

    @Plusnet I am the account holder for an 89 year old partially sighted customer of yours. You promised broadband since 26th July. You haven’t provided this. Still no news on when she will be connected. Your duty of care is non existent! On hold on the phone for over an hour.

  • AndyTrump Andy Trump (@AndyTrump) reported

    Hi @Plusnet, thanks for working so hard to resolve the issues caused by my failed switch out to Now. Should have been simple but Now and Openreach left me with no incoming calls since 29th July, then no dial tone and eventually no internet! 1/2

  • Ferguson64Kc karen cottam (@Ferguson64Kc) reported

    @Plusnet I wonder if someone could help me assist my parents who are in their 80’s finally get connected. There have been issues for over a fortnight now and it is becoming distressing for them. #Plusnet

  • kopwas Alan March (@kopwas) reported

    @johnlewishelp @Plusnet 45 minutes and counting on hold waiting for "customer support". That's not support.

  • HoarWilliam William **** (He/Him) (@HoarWilliam) reported

    @PhysicsAndy @Plusnet @tescomobile Tesco contract SIMs don’t yet have full contract SIM access to the O2 network, so only have PAYG access to O2. I’m guessing it’s probably the same issue, too.

  • majorchimp majorchimp (@majorchimp) reported

    With thanks to @WeAreOpenreach and @Plusnet for a foul service I've had to bodge an assignment that I've been trying to work on #upyours

  • PooWithEyes Carl (@PooWithEyes) reported

    On the bright side my broadband switched today from PlusNet to OneStream, saving me about £7 a month. Not bad. Never heard of the provider before but had no problems so far so let's hope it stays that way

  • Jacqui_blood JB🌈 (@Jacqui_blood) reported

    @Plusnet The buffering on my tv tells me there’s a problem … I will swiftly leaving plus net

  • CraigRamsay86 Craig Ramsay (@CraigRamsay86) reported

    So @Plusnet Roam Like at Home is a bit **** Landed in America to a text saying you can use allowance for free then 5 mins later I’ve apparently reached my “Smart Cap” and my phone is useless unless on wifi 🌚