Plusnet

Plusnet Outage Report in Balsall Common, Solihull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balsall Common, Solihull, England 12/07/2025 15:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent Plusnet outage reports came from the following cities: Birmingham and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • Scask Darren Summers (@Scask) reported from Cookhill, England

    @plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sometimeish_ CREED (@sometimeish_) reported

    @SkyHelpTeam They say they’re going to cancel the order so I need @Plusnet to sort it out please

  • SurreyBlue1967 APartridges Ideas Man (@SurreyBlue1967) reported

    @Plusnet my plusnet connection is unbearably slow for last few days, is there a fault.

  • Fenchurch4221 Dr. Rosie ♿ (@Fenchurch4221) reported

    @Plusnet switched over to fibre yesterday but new router never arrived and now we have no internet - please help!

  • craig13mcc Magic Cram Crock (@craig13mcc) reported

    @plusnet Since my earlier message, my internet/broadband connection has been garbage, any time I'm doing something 2minutes later it dis-connects, I don't think I've had a stable connection for more than about 20mins 😡

  • bourneyr Richard Bourne (@bourneyr) reported

    @Plusnet our Internet went down at least 5 times yesterday (just for 2 mins each time) over the space of 5 hours, was there any work happening yesterday or anything?!

  • _JimDavis_ Jim Davis (@_JimDavis_) reported

    @Plusnet This is getting daft, can you please cancel my SIM account 447410699246 which I had for my car device at £8 per month, attempted this a number of times but it still keeps coming back, I sold the car 3 months ago, please cancel.

  • craig13mcc Magic Cram Crock (@craig13mcc) reported

    @Plusnet Hi guys, my broadband speed has been significantly lower than what I'm expecting and paying for over the past 2 night. How much longer should this continue for before I can raise an issue/complaint? Cheers C

  • writer_paula Paula Hammond (@writer_paula) reported

    Finally have one bar on my mobile after a week of no service @Plusnet No warning it was happening. No updates. No easy way to complain. No way to do business or contact people in emergencies. But I notice @Plusnet has no problem billing me for the full service today. Shocking.

  • GrahamAuld2 Graham Auld (@GrahamAuld2) reported

    @Plusnet - any update on when I might get a working telephone service again... 2 weeks since you started looking into it and no news. Hopefully when the bill turns up you won't be attempting to charge me for a service you're not supplying?

  • Mariusz_MHS Mariusz 👷 (@Mariusz_MHS) reported

    How hard can it be to reply to your customers? My internet signal disappeared - I'm working from home and just had installed "award winning" fibre broadband from #plusnet I've reached out to troubleshooting tool online and the CS chat - no luck. Happy Valentines Day #plusnet