Plusnet

Plusnet Outage Report in Balsall Common, Solihull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balsall Common, Solihull, England 01/29/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Warwick and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWarwick Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobbieMay30 Robbie (@RobbieMay30) reported

    Day 41 and still no service from #plusnet or #openreach . 10 missed deadlines to restore service and no explanation as to why this is taking so long. Plusnet say there’s nothing they can do and Openreach tell us to speak to plusnet. Disgraceful customer service.

  • TheGoodestBuck TheGoodBuck (@TheGoodestBuck) reported

    Got up to a desperate note on the kitchen table, Mrs is off work today and the internet is down. Reset the router and wifi extender, nada. Think it must be Plusnet. Sort it out, people!

  • mr_majika Mr Majika (@mr_majika) reported

    @Plusnet If I sign up as a new customer effective 01/03/2023 at £23.99 per month on an 18 month contract, how long will it stay at this price?

  • ZoeReil49563299 Zoe Reilly (@ZoeReil49563299) reported

    @Plusnet I'm still having problems with Internet connection. Open reach have been working in the area and ever since Internet is intermittent. Annoying as I'm working from home.

  • PScotfree Peter Shankley (@PScotfree) reported

    @Plusnet Your "CPI guide" online gives example with CPI for Jan 2023 at 2.0%. Which idiot wrote that example. CPI in January is likely to be around 12%+. Get a grip PlusNet. Come March you will be unable to cope with influx of complaints re possible increase of 16% or thereby.

  • andrew_buttery Andrew Buttery (@andrew_buttery) reported

    @Plusnet disappointed I had to call you as I hadn’t had any confirmation of router dispatch and we’re going live on Monday. Told an order hadn’t gone through and it’s a common issue. For a company that says it takes pride in customer support…. Maybe fix the issue?

  • andrew_deamer Andrew Deamer (@andrew_deamer) reported

    @Plusnet Please would you help me with access to mail? (I tried 08004320200 but it’s not configured for free-online customers)

  • I_am_cjc Carpark J Carl (@I_am_cjc) reported

    Hello @Plusnet I need to cancel a contract with you and your phone number doesn't work on the website. Please advise.

  • jjand00 jaz j (@jjand00) reported

    @Plusnet internets cut out over six times within the last 90 mins this is getting ridiculous

  • HoldenMadickie Holden (@HoldenMadickie) reported

    Could @Plusnet get their **** together and have consistent information across email, helpline and website? Oh and just tell me something instead of tell me to wait an hour in another ******* call. Award winning my ***.