Plusnet Outage Report in Balsall Common, Solihull, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Balsall Common, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Balsall Common, England
The most recent Plusnet outage reports came from the following cities: Birmingham, and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 days ago |
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Internet | 6 days ago |
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Internet | 8 days ago |
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Internet | 10 days ago |
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Wi-fi | 12 days ago |
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Internet | 17 days ago |
Community Discussion
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Plusnet Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, EnglandPlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Richard Doherty (@TheKentishBrum) reported from Birmingham, England@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Richard Baily (@foraneasylife) reported from Birmingham, EnglandHow is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Woof's Treats (@woofstreats) reported from Coventry, England@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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ANDY TPA WBA 🏴 (@b68baggie) reported from Birmingham, England@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Dan Firkins (@firkins11) reported from Birmingham, England@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, EnglandAnyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Whittle (@SueSuewhittle3) reportedPlusnet. Well where do I begin. The worst Broadband supplier out there!!!! Changed companies 9 days ago. No broadband, customer services are almost impossible to speak to. 3 different stories from technical team. I want to cancel my subscription but they want a cancellation fee!
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Chris Walker (@BeTheBest_Chris) reported@plusnethelp We've been @Plusnet customers for 30 months. We were v happy. Now had poor broadband for 2 months. Complained on 7 Nov. Nothing done. Told the fault would be fixed this morning. Still not resolved. Difficult to WFH with this. Can you please sort it out ASAP.
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Tina Beattie (@TinaBeattie) reported6 weeks after moving house still no proper internet. @Plusnet messed up so we changed to BT Broadband @bt_uk. They've botched our connection and can't guarantee a fix before 30 Dec. I'm paying to use my phone as a hotspot. No streaming etc. over Christmas. 😡
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Steve Crownshaw (@stevecrownshaw) reported@Plusnet I’m from Sheffield the home of @Plusnet trying to get in touch about poor broadband. If I get NO response I can at least visit their offices. Which I will do, believe me.
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Liz Lemon (@Liz_Lemon_CoolJ) reported@Plusnet far from the award winning customer service you claim! Please also don’t blame Covid because sky’s customer service during the same period has been exemplary and reliable
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Michael Liang (@MichaelLiang10) reported@plusnethelp Still waiting for your reply Tony... Please cancel my contract with Plusnet
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Sam Rodgers (@Samrodgers_) reported@plusnethelp once again shocking service from plusnet. Haven’t had an active account with you for over a month now and still insist on taking money from my account
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Rory Presses 📺 buttons 🌱 (@ButtonsPressing) reported@plusnethelp is plusnet down in South Manchester please?
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Plusnet Help (@plusnethelp) reported@amandam16804537 Hi, Amanda. Thanks for getting in touch, sorry to hear you want to leave Plusnet and that you've got issues with your broadband, Unfortunately, we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. All the best, Ela
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Ruth Walsh (@RuthWalsh25679) reported@Plusnet we transferred on 1 Dec from BT and have experienced a massively poorer broadband. tried calling and been on hold for hours. Tried Twitter and got no response. There is no email address to write to. How can I cancel our subscription? Service is awful