Plusnet

Plusnet Outage Report in Balsall Common, Solihull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balsall Common, Solihull, England 01/13/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent Plusnet outage reports came from the following cities: Birmingham and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomCoventry Internet
United KingdomBirmingham Internet
United KingdomCoventry Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • katyotter kate spencer (@katyotter) reported

    @plusnethelp No sign of my query, sent several hours ago. I went with Plusnet years ago when you were new and one of the best things was your customer service and how easy it was to contact you.

  • YijArt YijArt (@YijArt) reported

    Can you fix the bleedin' broadband @plusnethelp @Plusnet , I cba to make another photo of me sticking my middle finger up at the router because I'm going to run out of phone memory if this keeps up. Yours sincerely, A customer paying for this crappy service. #plusnet #scam

  • RyanHeywood18 r (@RyanHeywood18) reported

    @plusnethelp hello plusnet. We had an issue with our plug socket the other day but the power was working we've since had an electrician change our power socket but now our router is going down atleast +10times a day can you help with this? Been happening for about 3 days now.

  • smitingtitan Dracoris (@smitingtitan) reported

    @plusnethelp can you please let me have a copy of this article that has moved on your website? I'm currently unable to connect to my work systems because their VPN is being blocked, and I need to get it sorted. www.plusnet/support/software/dns/changing_dns_xp.shtml Thank you!

  • Dobbin 🙀🙀 (@Dobbin) reported

    Good morning @Plusnet broadband down in S10. LCP won't come up. Dial tone on phone is ok - send tea and biscuits! :-)

  • YijArt YijArt (@YijArt) reported

    @UswitchUK @Plusnet What a bunch of rubbish, they can barely keep their broadband working, plus their customer support takes ages to reply... if they choose to do so.

  • paulmutton Paul Mutton (@paulmutton) reported

    Update: 1. Still no response from @plusnethelp. 2. Phoned Plusnet support. Had to pass security before they would put me through to technical; what if I wasn't a customer?! 3. Their technical team couldn't help me anyway. 4. The Product Team is supposed to be getting back to me.

  • Kirstysstory Kay Ashton MBE (@Kirstysstory) reported

    @Danjones_uk @Plusnet I’ve moved to BT now as I had to many on going issues. I was with them a few years and in the last year they’ve been ****. Cutting me off mid contract saying I didn’t pay a bill despite me paying in advance for a year. Then I tell them I won’t be renewing and moving BT

  • parry_angharad Angharad Parry (@parry_angharad) reported

    @Plusnet @plusnethelp Please respond to the DMs I have sent as we want to get this issue resolved asap. Can't get through to helpline.

  • Josh97H JOSH97HD (@Josh97H) reported

    @Plusnet my internets has been down now for 24 hours !