Plusnet outages and service status in Balsall Common, England

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Balsall Common, England

The most recent Plusnet outage reports came from the following cities: Birmingham, and Royal Leamington Spa.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Birmingham	Internet	7 days ago
Birmingham	Internet	7 days ago
Royal Leamington Spa	Internet	25 days ago
Birmingham	Internet	1 month ago
Birmingham	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

• 
  Richard Doherty (@TheKentishBrum) reported 4 minutes ago from Birmingham, England

  @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

• 
  Richard Baily (@foraneasylife) reported 4 minutes ago from Birmingham, England

  How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

• 
  Patricia (@Crayzeegal01) reported 6 minutes ago from Birmingham, England

  @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

• 
  Woof's Treats (@woofstreats) reported 6 minutes ago from Coventry, England

  @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

• 
  Michelle Yeomans (@Mish80s) reported 10 minutes ago from Birmingham, England

  @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

• 
  Neil Fawcett (@neilefawcett) reported 13 minutes ago from Birmingham, England

  @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

• 
  Wendy Lloyd (@wendylloyd) reported 15 minutes ago from Birmingham, England

  @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

• 
  Neil Fawcett (@neilefawcett) reported 16 minutes ago from Birmingham, England

  @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

• 
  Martin Reynolds (@Hobbit_71) reported 19 minutes ago from Nether Whitacre, England

  Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

• 
  Emma Wilson (@misssheepy) reported 25 minutes ago from Royal Leamington Spa, England

  @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

• 
  Emma Wilson (@misssheepy) reported 26 minutes ago from Royal Leamington Spa, England

  @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

• 
  Darren Summers (@Scask) reported 40 minutes ago from Cookhill, England

  @plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain

• 
  ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported 41 minutes ago from Birmingham, England

  @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

• 
  Patricia (@Crayzeegal01) reported 42 minutes ago from Birmingham, England

  @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

• 
  Dan Firkins (@firkins11) reported 43 minutes ago from Birmingham, England

  @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

• 
  Michelle Yeomans (@Mish80s) reported 53 minutes ago from Birmingham, England

  @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

• 
  Tim K | The Once and Future Skater (@shoddyknight) reported 56 minutes ago from Birmingham, England

  PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason F (@jasonFr54781642) reported 3 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  CLAIRE A (@_Claire_A) reported 4 minutes ago

  Anyone else’s @Plusnet broadband been down for hours? 😑

• 
  Mike Vine (@10mjv) reported 8 minutes ago

  @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks

• 
  Cyberax (@CyberaxUK) reported 9 minutes ago

  @Plusnet Hi - As I said in my DM the only option available by that link is a phone call and I can’t do that unless you want to hear someone coughing instead of talking…. Could you escalate to someone who can help please?

• 
  Heena Modi Ⓥ 🌱 (@PlantShift) reported 13 minutes ago

  @Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.

• 
  Victoria Unprincipled (@duchess2390) reported 14 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  exe | @terminate (@terminate) reported 14 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Only Gigs (@Onlgig) reported 15 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Edward Grefenstette (@egrefen) reported 18 minutes ago

  @Plusnet I tried replying to the open ticket and it says inbox full. Tried calling and over 10 minutes wait. Sorry but this is too bad a start so I'll just cancel my plan.

• 
  Matt Valentine-Chase (@IAmMattVC) reported 19 minutes ago

  @Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.