Plusnet outages and service status in Balsall Common, England

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Balsall Common, England

The most recent Plusnet outage reports came from the following cities: Birmingham, and Royal Leamington Spa.

City	Problem Type	Report Time
Birmingham	Wi-fi	4 days ago
Birmingham	Internet	4 days ago
Birmingham	Internet	22 days ago
Birmingham	Internet	25 days ago
Birmingham	Wi-fi	28 days ago
Birmingham	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

• 
  Patricia (@Crayzeegal01) reported 11 minutes ago from Birmingham, England

  @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

• 
  Tim K | The Once and Future Skater (@shoddyknight) reported 14 minutes ago from Birmingham, England

  PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

• 
  ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported 20 minutes ago from Birmingham, England

  @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

• 
  Emma Wilson (@misssheepy) reported 23 minutes ago from Royal Leamington Spa, England

  @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

• 
  Richard Baily (@foraneasylife) reported 24 minutes ago from Birmingham, England

  How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

• 
  Michelle Yeomans (@Mish80s) reported 24 minutes ago from Birmingham, England

  @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

• 
  Martin Reynolds (@Hobbit_71) reported 27 minutes ago from Nether Whitacre, England

  Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

• 
  Neil Fawcett (@neilefawcett) reported 30 minutes ago from Birmingham, England

  @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

• 
  Emma Wilson (@misssheepy) reported 39 minutes ago from Royal Leamington Spa, England

  @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

• 
  Richard Doherty (@TheKentishBrum) reported 42 minutes ago from Birmingham, England

  @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

• 
  Dan Firkins (@firkins11) reported 42 minutes ago from Birmingham, England

  @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

• 
  Darren Summers (@Scask) reported 45 minutes ago from Cookhill, England

  @plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain

• 
  Neil Fawcett (@neilefawcett) reported 47 minutes ago from Birmingham, England

  @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

• 
  Michelle Yeomans (@Mish80s) reported 50 minutes ago from Birmingham, England

  @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

• 
  Wendy Lloyd (@wendylloyd) reported 51 minutes ago from Birmingham, England

  @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

• 
  Patricia (@Crayzeegal01) reported 56 minutes ago from Birmingham, England

  @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

• 
  Woof's Treats (@woofstreats) reported 57 minutes ago from Coventry, England

  @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NTANTU (@NtantuNow) reported 3 minutes ago

  @MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again

• 
  Burt just Burt ™ (@bloodyeek) reported 7 minutes ago

  My Internet has been playing up all week and they said someone was coming Wednesday. they didn’t now saying they’re coming to fix it now it’s Monday. I’m not happy @Plusnet this is not your usual good service if you don’t get this it means the Internet is gone wrong again

• 
  Joke Legg (@joclegg) reported 11 minutes ago

  @drink_the_wind @Plusnet I was sent this re E1: We've tested your service and found an issue in your local area. We're sorry for any inconvenience. We know how important it is to have a reliable connection, so we're working really hard to get you back up and running by 22-Aug-2026 23:59 Thanks

• 
  Ian Billings Dereham, Norfolk 📷🦉🧳🏏🗺🇬🇧 (@Ian_norvic) reported 17 minutes ago

  @ClareQ12 @Plusnet Never had a problem with Plusnet in 20 years except when we moved house and had to wait for a landline. Customer service has been great, and speed is as promised - otherwise you can get recompense.

• 
  Dish Dish (@DishSmichri) reported 19 minutes ago

  @DeviateDefiant @MoneySupermkt Go to Plusnet. Didn’t realise how **** Virgin broadband was until we switched. Great speeds, no dropping out

• 
  thomasobeirne (@thomas_obeirne) reported 20 minutes ago

  I have been a loyal plusnet customer for a number of years. I received an EE router and a text to switchover to EE, without wishing too. I have followed the steps to switchover and encountering problems. My logins are not working for either provider, can you help? @Plusnet

• 
  Nicky Robson (@Nicky_Robson) reported 20 minutes ago

  @Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?

• 
  exe | @terminate (@terminate) reported 23 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  NMP (@NDP2022) reported 26 minutes ago

  @Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.

• 
  wattery filth (@watteryfilth) reported 27 minutes ago

  @Danjsalt @SkyUK Plusnet, very good support