Plusnet

Plusnet Outage Report in Balsall Common, Solihull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balsall Common, Solihull, England 03/05/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Warwick and Coventry.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    My internet is so slow I can’t even open a webpage to do a speed test. I’m way below my stay fast speed. Had to disconnect Wi-fi just to tag you o. Twitter. Sort it out @Plusnet @plusnethelp .

  • Plusnet Plusnet (@Plusnet) reported

    @owendale Hi Owen, sorry to see this. I've just been running some checks on your connection and we're not seeing signs of any obvious issues. Is the camera you mentioned connected over WiFi or ethernet? - Adam - Plusnet Sheffield

  • VikasSh90686045 Vikas Shrivastav (aka - Vii) (@VikasSh90686045) reported

    @Plusnet my broadband connection is very slow. Need your help in fixing it...

  • stoneysoprano stoneysoprano (@stoneysoprano) reported

    @OpenreachHelp An engineer visited my property to access the pole to fix a neighbours problem. We now have no service and he has driven off. Plusnet tell me 72 hours to fix. My wife and I work from home. Ref. is 215635059.

  • CatsAreLoud Astrophic (@CatsAreLoud) reported

    Plusnet claim that they will do everything to support disabled customers but their only webchat service is for sales only, so there's no accessibility for customers who can't use a phone. Their webchat sales team told me it could be days before someone would reply to email

  • anon59398096 Lord Cornelius Toasted-Crumpet of Mudeford (@anon59398096) reported

    @Plusnet Morning all. No internet down here in Christchurch, Dorset this morning. Have reported it. Possible BT issue down here. Hope your guys can take a look and get us back online soon. Cheers :)

  • Endless_PaulyT Manticore Art - I paint things (@Endless_PaulyT) reported

    @Plusnet Internet service is up & down, N2 area. Is there a reason for this? Been intermittent through the day for about a week now.

  • ejselley Ed Selley (@ejselley) reported

    Just the four router resets so far this morning @Plusnet despite following all your (largely irrelevant) settings 'help'. Your hardware is broken and you don't seem to have any answers.

  • Bash_luiz Ash (@Bash_luiz) reported

    Plusnet are pretty **** as an internet provider. They go down more than Norwich

  • VeganMummi Vegan Mummi 🌱 (@VeganMummi) reported

    @Plusnet Please note my service with you is as of joe cancelled. It’s so nice to have a proper working service again from BT after 12 months of problems with Plusnet