Plusnet

Plusnet Outage Report in Balsall Common, Solihull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balsall Common, Solihull, England 12/03/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent Plusnet outage reports came from the following cities: Birmingham and Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDael Dael Jordan (@TheDael) reported

    @Plusnet Had no Internet at NR5 for 24 hours due to an Open Reach problem. Still not back up. What's going on?

  • Philgeorge555 Phil George Author (@Philgeorge555) reported

    @Plusnet I am now getting an 'encryption' error message when trying to send email. Is this part of your problem and if so when will it be fixed?

  • InsideandOutVal Inside and Out (@InsideandOutVal) reported

    @GrahamDewhurst @Plusnet I've also been having the same issues with an old totalise email since yesterday, so looks like the problems definatley at their end

  • archie42 Chandulal Z Shah (@archie42) reported

    @Plusnet Webmail still not working. Support last night asked me to contact them if webmail did not work for me after 8am today. Well, it is NOT working for me. After waiting for 10 mins, I keep getting errors.

  • mourneshiker Mournes hiker (@mourneshiker) reported

    @Plusnet @AiberdeinQuine I got a few of yesterday's emails at 0900 now not getting any. Unable to send or receive. Shocking service!!!

  • KarlNewbold2 Karl Newbold (@KarlNewbold2) reported

    @Plusnet Hello. I am having problems signing into my community account. I have sent 4 reset my password requests but i have not had any replies what so ever. Thank you Karl (plusnet customer)

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @Plusnet @LoneLeVay Hi @plusnet…I don’t have a problem of slow email I am still not able to access my inbox. At the moment your server will not recognise my account! And hasn’t since Tuesday evening.

  • lynnk1 lynn king (@lynnk1) reported

    Really having a bad day cannot get my Plusnet Mail account to add to my other mail address I'm really not a techno

  • KarlNewbold2 Karl Newbold (@KarlNewbold2) reported

    Hello. I am having problems signing into my community account. I have sent 4 reset my password requests but i have not had any replies what so ever. Thank you Karl (plusnet customer)

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    @AndrewTait1973 @Plusnet @plusnet continuing problems this morning with dropped server connections, repeating my plea for you to use SM to explain to your customers what is happening. No response to DMs. Not your finest hour.