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Plusnet

Plusnet Outage Report in Balsall Common, Solihull, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balsall Common, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Balsall Common, England

The most recent Plusnet outage reports came from the following cities: Birmingham, and Coventry.

CityProblem TypeReport Time
Birmingham Internet 7 days ago
Birmingham Internet 7 days ago
Birmingham Internet 9 days ago
Coventry Internet 11 days ago
Birmingham Wi-fi 13 days ago
Birmingham Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • shoddyknight
    Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • TheKentishBrum
    Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • b68baggie
    ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • firkins11
    Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • misssheepy
    Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • foraneasylife
    Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • misssheepy
    Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • woofstreats
    Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • Hobbit_71
    Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • Mish80s
    Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • Crayzeegal01
    Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticPandaPopz
    Arctic Panda Popz (@ArcticPandaPopz) reported

    @Plusnet The Internet is going slow today. About half the download and upload speed it should be which caused issues for our Twitchstream. Which is our work?

  • Cavalcadewhimsy
    DeinGesicht 🍳 (@Cavalcadewhimsy) reported

    Sky broadband increasing prices, notified on the very same day I've had almost no service (Castlereagh, Belfast), and NO timescales for a fix. When this is sorted I'm going back to plusnet. Not good enough in the slightest (pretty disgraceful actually) #skyhelp @SkyHelpTeam

  • KarinAHPed
    karin massie (@KarinAHPed) reported

    Never use use @Plusnet ! Turns out they have lost and are unable to retrieve ALL fathers emails . How do I tell him that?? @Plusnet have no solutions! Can that really be true? #ridiculous

  • Toastteeth
    Cody (@Toastteeth) reported

    @NOW Hi I've just got your broadband and the WiFi range is shocking. As soon as I leave the room the router is in it drops - never had this issue with PlusNet... what can be done to avoid canceling?

  • dbooth2108
    Danielle Battye (@dbooth2108) reported

    @Plusnet I've DM you we’ve been without internet on broadband since Saturday & it’s not working still.

  • jillgarland1
    jill garland (@jillgarland1) reported

    @carlosradioguy @Plusnet @TheAA_UK British Gas did exactly the same with us last week. So my husband did some price comparisons, found a cheaper company , contacted BG, & low & behold, BG have stayed at the same price! Loyalty sucks with these big companies if you don’t challenge them.

  • Rosie26977862
    Rosie (@Rosie26977862) reported

    @Plusnet Hi my router light staying orange and cannot connect to internet. I tried factory reset but no use. Hope anyone can help me. Thanks.

  • Plusnet
    Plusnet (@Plusnet) reported

    @HelenFinnigan1 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • DallawayO
    Oliver Dallaway (@DallawayO) reported

    Omg , plusnet absolutely awful. #plusnethelp your broadband is rubbish again.

  • LittleRee89
    Marie Ball (@LittleRee89) reported

    @Plusnet Hi :) I changed over to you & kept my number from Talk mobile but friends are saying that when i send text messages it is coming up with a different number? When i call people and they call me it works on the old number. Pleaae help, thanks.