Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 11/29/2025 19:30

November 29: Problems at Plusnet

Plusnet is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Feltham, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomHayes E-mail
United KingdomHayes E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @Plusnet done everything I was told to try improve my internet and still no improvement ! now cutting me of my streams! Had enough of this service! Shambles !

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet Still waiting on mailbox to be recovered. Poor response from customer service. Wouldn’t recommend anymore

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet Still not fixed, who do I send the bill too for loss of service

  • MrAlgolagnist 🌈Mark🌈 (@MrAlgolagnist) reported

    @LGBwiththeT @VOXI_UK I got thrown off the plusnet network back in the ISDN days for using it too much even if I was paying for unlimited!

  • victori77979122 victoria (@victori77979122) reported

    @Plusnet You took the money on the 8th june and yet the phone is still not activated Can you help please

  • MumTeens Mum Of Teens (@MumTeens) reported

    @plusnet Can you let me know if the connection problems currently experienced in YO62 area are likely to be fixed soon? Home schooling isolating kids with no wifi is near impossible

  • todderov28 Todderov (@todderov28) reported

    First stream back in a while and Plusnet absolutely shafting me so I've called it. I really hope I can get back into the swing of streaming more often soon and issues like this that shouldn't be happening make the rare occasions that I can stream even more stressful when it's...

  • pack_man71 @thinkdifferently (@pack_man71) reported

    @Plusnet Had really slow broadband through ethernet cable today, way below what I have been guaranteed. This keeps happening working from home and affecting my job. Time for a switch if this keeps happening!

  • EllieWest11 Ellie West (@EllieWest11) reported

    @Plusnet AGAIN. No broadband since before lunch. This is weekly at least. Very poor service! TN33 please fix this. It is insane to be without broadband so regularly and so often. What exactly am i paying for? How will i pay my bill when i can't work!!!

  • baznugent73 Baz Nugent (@baznugent73) reported

    @Plusnet Still having issues. DM sent