Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Windsor, West Drayton and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Windsor |
||
| West Drayton |
Wi-fi | |
| Slough |
Wi-fi | |
| Walton-on-Thames |
||
| Feltham |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bernard
(@badinaz) reported
@Plusnet I thought I had sent a DM, but not very accomplished at Twitter. I have an adapter plugged into Telephone line inlet, one side phone, one side broadband. Otherwise no ‘extension’. It’s the same set up I have applied for 2 other providers and not had so much trouble.
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Chris Wallace
(@ShootTheDrummer) reported
@Shaun_Sheppard @Plusnet We’ve been getting intermittent speed issues for a bit. Happens once a week, but cycling the router doesn’t do anything. Reminds me of being back on dialup, but at least the internet doesn’t scream at me now.
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Fiona Jay
(@foxtrottangoj) reported
@Plusnet Had an intermittent loss of service for 3 days, mostly impacting me after your help centre opening hours. Getting really irritated, thinking of leaving. Just spoken to 'Tyler' in Leeds: sorted it out 4 me, really helpful & friendly. Great #CustomerService -he's an asset
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Andy Fletcher.
(@andy2186) reported
@Plusnet She has already done that and was told that the information was not kept by Plusnet. If not her service provider then by who? She is seeking clarification as to wether the information is retrievable and how she could have it released to her/the police?
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🧣🇲🇲 COYS 🇹🇭🏝🇬🇧🐟🇨🇳🦠
(@randall1uk) reported
@Plusnet The internet is back on so u can cancel the visit? Thanks
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Janet Bance
(@JanetBance) reported
Every dealing I have had with plusnet has been horrendous, slow intermittent broadband and very unprofessional customer service
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Anna P
(@Annas_Kitchen) reported
@Plusnet Ever since I upgraded my broadband 2 weeks ago I’m having consistent issues with the service dropping and the speeds are not reaching the minimum guaranteed. What do I need to do to sort this out?
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Linda Jervis
(@Lindaj22Linda) reported
@Plusnet please cancel my contract immediately
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Peter Ray
(@Pencilsqueezer) reported
@Plusnet Your service is once again suboptimal. I don't pay you for teeth achingly slow broadband I pay you for fast broadband. My contact ends early next year...
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Stephen Hughes
(@sghughes42) reported
@Plusnet Any thoughts on why my mother's broadband in SR8 postcode is very intermittent? Was slow at first, now stopped. Hub seems to think it is connected. Before it died I did a speed check, got 0.5mb down but 4mb up which isn't right.