Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Feltham, Woking and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Feltham |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Hayes |
||
| Hayes |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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med
(@medthepirate) reported
@Plusnet Still waiting on that update.. this is not great. I work from home and will seriously consider changing suppliers after this experience. No net, bad comms and an inflated bill this month without explanation. This is an essential service for people in 2021.
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SazS
(@Sazsaz2020) reported
@Plusnet The problem occurred yesterday - prior to that the speeds were fine. Wired connection is fine. Changing channels doesn't help. Seems to be an issue with the wifi signal itself. New router??
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Paul Brannigan
(@proactivepaul) reported
@Plusnet any chance of a response to support ticket 219049467 ?
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Das B
(@DasB01833515) reported
@Plusnet Got terrible mobile signal in the west Edinburgh area this morning. Also got some important calls to make and receive. Please fix this!
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Leigh Dent
(@leighdent1) reported
@Plusnet hi. I’ve yet to receive my new SIM card, yet I’ve had emails to say my number has been ported and my sim is now active. Any help would be appreciated.
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Timothy Dreyer
(@TimmyJDreyer) reported
@Plusnet good day, how can I change my router delivery address? I've emailed support 2 days ago, but received no response. Router is slated for delivery today, but I won't be at home to receive it until after 5pm. Thank you.
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Snah Bhatti
(@SnahBhatti) reported
@bt_uk @BT how long would it take for me to get internet from you? @Plusnet have let me down massively!
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tricyclist♂
(@tricyclist100) reported
@Plusnet Not to worry - I ended up calling support on the phone.
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Snah Bhatti
(@SnahBhatti) reported
@Plusnet Someone from Plus net best just call me back now! I’ve been on the phone for an hour passed from person to person and you cut me off! The terrible customer service is beyond me how @Plusnet @plusnethelp managed to stay in business this long! I’ve been calling all yesterday too
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Das B
(@DasB01833515) reported
@Plusnet Thanks, Alice. Tried the coverage - it won't let me put my actual postcode in (says it's not valid). I'm doing it correctly. Tried with similar postcode and it said coverage was okay. Wifi is fine. Still no phone signal. Please investigate and fix.