Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 02/24/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor, West Drayton and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomWest Drayton Wi-fi
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet I don't want to make a complaint, I just need broadband at my current house, but I've been told that could take a week.

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet I don't want to make a complaint, I just need broadband at my current house, but I've been told that could take a week.

  • itsadamuk ItsAdam (@itsadamuk) reported

    The @Plusnet forum has "superusers" who are idiotic, toxic and aggressive with insults. I'm seriously contemplating cancelling the service just because the views of people representing PlusNet are so disappointing. #broadband #fail #plusnet

  • itsadamuk ItsAdam (@itsadamuk) reported

    The @Plusnet forum has "superusers" who are idiotic, toxic and aggressive with insults. I'm seriously contemplating cancelling the service just because the views of people representing PlusNet are so disappointing. #broadband #fail #plusnet

  • itsadamuk ItsAdam (@itsadamuk) reported

    The @Plusnet forum has "superusers" who are idiotic, toxic and aggressive with insults. I'm seriously contemplating cancelling the service just because the views of people representing PlusNet are so disappointing. #broadband #fail #plusnet

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet I don't want to make a complaint, I just need broadband at my current house, but I've been told that could take a week.

  • itsadamuk ItsAdam (@itsadamuk) reported

    The @Plusnet forum has "superusers" who are idiotic, toxic and aggressive with insults. I'm seriously contemplating cancelling the service just because the views of people representing PlusNet are so disappointing. #broadband #fail #plusnet

  • itsadamuk ItsAdam (@itsadamuk) reported

    The @Plusnet forum has "superusers" who are idiotic, toxic and aggressive with insults. I'm seriously contemplating cancelling the service just because the views of people representing PlusNet are so disappointing. #broadband #fail #plusnet

  • itsadamuk ItsAdam (@itsadamuk) reported

    The @Plusnet forum has "superusers" who are idiotic, toxic and aggressive with insults. I'm seriously contemplating cancelling the service just because the views of people representing PlusNet are so disappointing. #broadband #fail #plusnet

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet I don't want to make a complaint, I just need broadband at my current house, but I've been told that could take a week.