Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 12/29/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Feltham, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomHayes E-mail

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • SteveAnnells Steve Annells (@SteveAnnells) reported

    @Plusnet have unplugged phone and internet while decorating. Plugged back in, no phone or internet connection. Router works, Openreach box seems to work. Can't access Plusnet website on phone connection. Please help.

  • beplatform alice (@beplatform) reported

    @Plusnet poor speeds in @Islington Current line speed: 4.9Mb. This is a measure of the actual line speed. It’s only a little higher than min. Guaranteed Speed: 2.1Mb and my work MS Teams meetings keep dropping which is bad for business! Help pls

  • sixtyde sixtyde (@sixtyde) reported

    @WeAreOpenreach can you please send someone to SW18 4GA to fix our landline please, so we can finally use the broadband from Plusnet?! I‘m wfh so I need internet asap @OpenreachHelp @plusnethelp

  • beplatform alice (@beplatform) reported

    @Plusnet really slow broadband in Islington Current line speed: 4.9Mb. This is a measure of the actual line speed. It’s only a little higher than min. Guaranteed Speed: 2.1Mb and work MS Teams meetings keep dropping which is bad for business! Help pls

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet Anybody reading this who's thinking of a new broadband provider.Stay away from plusnet,they are ******* useless!paying 4 fibre b/band,all it does is cut out & slow. Quicker with AOL dial up 10yrs ago. Use it a a few hours a day. ******* useless! BT found no fault, it's plusnet.

  • MiichelleBell 𝕄𝕚𝕔𝕙𝕖𝕝𝕝𝕖 (@MiichelleBell) reported

    Can't believe i had a minor problem when I called @plusnethelp @Plusnet then the man hung up on me mid conversation, I now can't connect to WiFi and help desk is shut !!! #Annoyed

  • T0ny_Boy Tony (@T0ny_Boy) reported

    @Plusnet hey. I'm a new customer and my internet comes and goes twice a day (or maybe more). It's very annoying and I wonder why this happens.

  • JSmith123456714 J Smith (@JSmith123456714) reported

    @Plusnet Are there any broadband issues in S8? Can't connect even after factory resetting my router.

  • DithersWithDogs Pam Thompson (@DithersWithDogs) reported

    @Plusnet award-winning customer service? When Plusnet staff lie to you and put the phone down on you I don't call that award-winning.