Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 03/16/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor and West Drayton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomWest Drayton Wi-fi
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hankspears Hank Spears 🇪🇺💙 (@hankspears) reported

    Hebden peeps: anyone else having internet trouble? Plusnet are telling me it's a problem at the exchange and BT will send someone out "within 48 hours"... @HebdenHashtags

  • walkercotton Ruth Walker-Cotton (@walkercotton) reported

    @HebdenHashtags We are plusnet and no problems here

  • wired2thebrink Alan (@wired2thebrink) reported

    @SkyHelpTeam I doubt @Plusnet do that and just supply a decent router. That aside the daily morning disconnects have happened for a decade before boost. Also that time 1am to 5am doesn't work for everyone and we don't need it especially as it kills a the disabled installed tool...

  • Plusnet Plusnet (@Plusnet) reported

    @Soddem_666 Not a problem! The above quoted price is correct and will be your bill going forward. - Curtis, Plusnet Sheffield

  • Michael67963044 Michael Atkinson (@Michael67963044) reported

    @Plusnet hey I have no signal in my home is there a outage in Newcastle?

  • pablox53 BÎFF Ø BRÄDLĒY (@pablox53) reported

    @Plusnet It was ‘a while ago’ but it didn’t work. Therefore, there seemed little point in going through the motions yet again. The service has always been problematic. We’ve done everything that Plusnet has advised us to do, TP links, plug plates etc. nothing has changed

  • Soddem_666 🐍 6️⃣6️⃣6️⃣🔥 (@Soddem_666) reported

    @Plusnet Thank you for your assistance Curtis. This quotation is taken from the agreed contract by telephone & email on the 22nd of January 2022 which I negotiated *early* to ensure continuity of service. Your quote => "Total �20.49 per month on a new 24 month contract." Please confirm.

  • craga_cragz Craga Cragz (@craga_cragz) reported

    @Plusnet the worst Internet provider EVER

  • kirkleyhouse Lindsay Fuller (@kirkleyhouse) reported

    @Plusnet @b33r Don't start me on plusnet customer service.... Its a whole new world of horrendous in my experience

  • irwindowcleaner irwindowcleaner (@irwindowcleaner) reported

    @Plusnet Hi Internet very sporadic in the LE12 area can you look into it.Had a zoom meeting, had to cancel due to no bandwidth .ASAP please.