Plusnet Outage Report in Lightwater, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Plusnet
Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Windsor, West Drayton, Slough and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Windsor |
||
| West Drayton |
Wi-fi | |
| Slough |
Wi-fi | |
| Walton-on-Thames |
||
| Feltham |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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robert cracknell
(@cracknellrobert) reported
@Plusnet is there a problem with broadband in IP10 area. Have no connection.
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Patriot_Sheff
(@Patriot_1982) reported
Forgot to mention Christmas Eve PlusNet staff told my dad on the 5th phone call to go out and buy a dongle Christmas Eve and connect to vodaphone !! (Fobbed off again). You promote a great service which is false from what I have seen it’s a complete disgrace
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Neil Bell
(@neilmbell) reported
@Plusnet Hi - I'm moving and I'd like to end my Plusnet service but when I called before Christmas I was asked to call back and today I am permanently on hold. Your chat service advises me to phone and you seem to have no email contact. How can I end my service please?
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Geof Jones
(@geofjonesuk) reported
@Plusnet customer service is a joke, new order last year you didnt install, updates a joke, support line a joke , chat offline, whilst my new business and premises suffer ... you have even deleted the questions on the account so cannot add to them ...
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Patriot_Sheff
(@Patriot_1982) reported
@Plusnet are you going to finally sort out my parents connection or just fob them off once again. They signed up to your service end of November and the service is still not up and running correctly (0.5mb download speed) is pathetic seeing as you promised 30 meg.
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MarkyD
(@Markdennis85) reported
I am not mr popular in my house since I changed plusnet broadband to @skytv last month, What a load of crap. Constant disconnections, weak wifi signal even with boost, nightmare to remove cables from router, never ever again, lesson learned. #skybroadband
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martin sinclair
(@martinsinclair4) reported
@Plusnet If I don't receive a response I'm taking legal matters in to hand, you cannot leave vulnerable people without any help, I am contacting legal advice over this
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Roman Lavrich
(@Roman196394) reported
Hi Plusnet, not had any reply back from you. It's difficult to phone while I'm at work. Can somebody explain why my internet is so slow. Constant buffering on TV now. It was pretty good up to a week or so before Xmas. Are BT throttling the system?
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Guy Fitzmaurice #3.5%
(@fitzmauriceg) reported
@Plusnet Where is Plusnet Help. You are not responding.
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Suzana Gashi
(@SuzanaGashi2) reported
@Plusnet Worst company, no internet for 20 days and no solution.