Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Slough and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Walton-on-Thames |
||
| Feltham |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris m
(@chris239m) reported
@Plusnet trying to get through on the phone is pointless to solve my problem it may have to be small claims court 😡
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∞ Jason ∞
(@Jason_Leaman) reported
Oh well - something is seriously broken at ‘friendly northern chappie’ phone and broadband “supplier” @Plusnet today (and the last 5 days). I mean - totally broken. Not working. Not answering phones. Restricting accounts, and no chat bots even. Definitely not answering tweets.
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Sophia Gorton
(@SophInOz) reported
@Plusnet I’m a new customer, but already have been told there’s a delay with my broadband set up and been on hold for 1 hour trying to arrange this. Not a good start! How can I get in contact with you??
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet all I want to do is give notice of intention to switch to a new provider. Frankly given the problems contacting you it's just confirmed my intentions
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Adam Williams
(@AdamNWilliams3) reported
from
Minster-on-Sea, England
@Plusnet I have and as normal, ignored! Superb customer service!
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Peter Shankley
(@PScotfree) reported
Re CPI +3.9% increase in 2023. Which date will Plusnet use to fix CPI rate for next year ??
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Sarah Thompson
(@sarahth23) reported
@Pedro71417375 @Plusnet I also live in the northwest (Heysham) and have also had no internet! I’m sad that you’re having issues but also glad I’m not the only one.
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ludogogical
(@ludogogical) reported
@BTSopenreach I have had no internet at home for 3 days and @Plusnet say it is due to your infrastructure. Please tell me when issues in the CT11 area will be resolved.
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paul rooney
(@paulroo1963) reported
@Plusnet This company is a laugh signed up for contract the start of last month contract work required with open reach no communication from either company a month on unacceptable! Hours spent on the customer service line only to be cut off when answered
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neil rapsey
(@roverman68) reported
@Plusnet very very disappointed with your mobile network, i joined from ee on 6/12/22 and straight away i have very poor signal, can't receive or make calls and 4g won't load websites plus no WiFi calling, i will not be staying.