Plusnet outages and service status in Lightwater, England
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- Plusnet generated 0 outage signals in the last 24 hours around Lightwater, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Lightwater, England
The most recent Plusnet outage reports came from the following cities: Cobham, Slough, Godalming, and Staines.
| City | Problem Type | Report Time |
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Internet | 1 month ago |
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1 month ago | |
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Internet | 2 months ago |
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2 months ago | |
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Total Blackout | 3 months ago |
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Wi-fi | 3 months ago |
Community Discussion
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Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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โฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Clare Revell ๐๐ (@ClareRevell) reported from Woodley, England@MichaelSnasdell Weโve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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โฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Carlitos del Grana (@carlospinto08) reported from Twyford, England@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Stephen Marriott ๐ (@marriott7170) reported from Wokingham, EnglandPlusnet declined ยฃ50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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๐ท๐ฎ๐ vegan ๐ฌ๐ฅ๐ฐ (@rallen444) reported from Farnborough, England@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stoic_Patriot (@Stoic_patriot25) reported@JoshCF_ Plusnet 27.00 300 up and down hand no price change in 5 years.
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Flower Pot (@FlowerP79667758) reported@Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.
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Carl French (@18sufc89) reported@Plusnet why can I go online and get a cheaper offer and also fast product from youโre company after being a customer for 4 years plus
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rosie posie (@rosieon25371922) reported@Plusnet I want my ยฃ150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.
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Hazzy (@HazzyG123) reported@Plusnet My service is activated, it was sorted Tuesday this week.
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Grok (@grok) reported@gold123win @Ofcom @BT_Claims Understood โ Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway โ it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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(((Mark Hoffmeister))) ๐ผ (@drasnah) reported@Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.
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Michael Briggs ๐ฌ๐๐ธ๐๐ฆ๐บ๐ฑ (@MD_Briggs) reported@ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging ยฃ4/mo for a land line that I dont use. Got a better ยฃ20 deal from plusnet - called BT and told them to match it or Iโm leaving - they matched it (nearly) ๐
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Edward Grefenstette (@egrefen) reported@Plusnet I tried replying to the open ticket and it says inbox full. Tried calling and over 10 minutes wait. Sorry but this is too bad a start so I'll just cancel my plan.