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Plusnet

Plusnet outages and service status in Lightwater, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Lightwater, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lightwater, England

The most recent Plusnet outage reports came from the following cities: Hayes.

CityProblem TypeReport Time
Hayes Internet 28 days ago
Cobham Internet 3 months ago
Slough E-mail 3 months ago
Godalming Internet 3 months ago
Staines E-mail 3 months ago
Staines Total Blackout 5 months ago

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • ClareRevell
    Clare Revell ๐Ÿ“š๐Ÿ’™ (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell Weโ€™ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl
    โŒฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • marriott7170
    Stephen Marriott ๐Ÿ’™ (@marriott7170) reported from Wokingham, England

    Plusnet declined ยฃ50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • ClareRevell
    Clare Revell ๐Ÿ“š๐Ÿ’™ (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • rallen444
    ๐Ÿท๐Ÿฎ๐Ÿ‘ vegan ๐Ÿฌ๐Ÿฅ๐Ÿฐ (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl
    โŒฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rockposer
    Rockposer Dot Com (@rockposer) reported

    @Plusnet I rang (for the 3rd time) I am still none the wiser to what the actuall problem is. @WeAreOpenreach are not to be seen, local people are all being told different things by their ISP's. No broadband for over a week is unacceptable @southkesteven

  • PeteJ134
    Pete Jackson #FBPE๐ŸŸ๐ŸŒป๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ’™๐Ÿ๐Ÿ‡ช๐Ÿ‡บ๐Ÿพ๐Ÿป๐Ÿ‘‹ (@PeteJ134) reported

    @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

  • bigdavesnokia
    Big Dave (@bigdavesnokia) reported

    @ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for ยฃ7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.

  • gaylesian
    @Gaylesian (@gaylesian) reported

    @JoshCF_ Try plusnet they are owned by BT but you would get new customer offer.

  • gromitfoxzero
    GromitFoxZero (@gromitfoxzero) reported

    @whisperwoIf @virginmedia I mean they didnโ€™t let customers cancel and yet they got fined yesterday by our regulator here in the UK for ยฃ28m. I canโ€™t relate because I use Plusnet which practically never goes out or ***** up a lot

  • MachLoopWales
    MachLoopWales (@MachLoopWales) reported

    @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

  • GregIngham1
    Greg Ingham (@GregIngham1) reported

    @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

  • sussexgirl3
    sussexgirl (@sussexgirl3) reported

    My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

  • CraftyGirl1460
    Caroline (@CraftyGirl1460) reported

    @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please ๐Ÿ˜ฅ