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Plusnet

Plusnet outages and service status in Lightwater, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Lightwater, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • marriott7170
    Stephen Marriott ๐Ÿ’™ (@marriott7170) reported from Wokingham, England

    Plusnet declined ยฃ50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • ClareRevell
    Clare Revell ๐Ÿ“š๐Ÿ’™ (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell Weโ€™ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • rallen444
    ๐Ÿท๐Ÿฎ๐Ÿ‘ vegan ๐Ÿฌ๐Ÿฅ๐Ÿฐ (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl
    โŒฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • SuperScienceGrl
    โŒฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell
    Clare Revell ๐Ÿ“š๐Ÿ’™ (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • G6JPG_
    jpeg. Let's have ๐’‘๐’“๐’๐’‘๐’๐’“๐’•๐’Š๐’๐’๐’” in news! (@G6JPG_) reported

    @PlusNet/#Greenby email server is down again. (From previous experience, it'll be back, but may take many hours.)

  • Mattcarpfisher
    Matt (@Mattcarpfisher) reported

    @Plusnet I am 2 months from the end of my 900 contract and the โ€œofferโ€ is to renew at 33.99 a month, more than a new customerโ€ฆ whatโ€™s the incentive for me to stay?

  • wmgroep
    Mismoosh LTD WM IT Solutions Group #Rutland (@wmgroep) reported

    @Plusnet @plusnethelp we have now already more time Internet problems in #rutland #le15 #today @BTGroup

  • TOTTENHAM6191
    COYS CORNER PODCAST (@TOTTENHAM6191) reported

    @Plusnet years of poor service and drop outs constantly. Never getting the speeds advertised. Now an issue where it won't work at all and I have too wait 5 days for an engineer!! With a disabled child who relies on Internet as a sensory calm! Not good enough.

  • barrelrogue1723
    Rogue (@barrelrogue1723) reported

    AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended my contract!!!

  • TOTTENHAM6191
    COYS CORNER PODCAST (@TOTTENHAM6191) reported

    @Plusnet This has happened for far too long and always below promised speeds. I'd like too visit whether I can exit my contract as the service has been appalling

  • jasonFr54781642
    Jason F (@jasonFr54781642) reported

    @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

  • OriginalBigBri
    Bri ๐Ÿ’™ (@OriginalBigBri) reported

    @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.

  • CyberaxUK
    Cyberax (@CyberaxUK) reported

    @Plusnet Hi - As I said in my DM the only option available by that link is a phone call and I canโ€™t do that unless you want to hear someone coughing instead of talkingโ€ฆ. Could you escalate to someone who can help please?

  • jakehumphrys
    Jake (@jakehumphrys) reported

    @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed