Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Staines |
Total Blackout | |
| Egham |
Wi-fi | |
| Windsor |
||
| West Drayton |
Wi-fi | |
| Slough |
Wi-fi | |
| Walton-on-Thames |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Turner
(@SarahTu11006294) reported
@Plusnet I've sent you a message. I've had to put my device on 4g at my cost to be able to communicate back to you. Nothing is working properly. We can't even watch one programme on one TV with amazon prime. We are paying for a service we just aren't getting and I'm not happy.
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Plusnet
(@Plusnet) reported
@nakaowi Hi there, thanks for your message about your internet. I'm sorry that your having problems staying connected. It's a right pain when our internet plays up, So annoying.. I would like to get this fixed for you. could you send me your Plusnet username? -Mike.P Sheffield
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Marc Webb
(@MarcWeb44286656) reported
@TalkTalk I’ve sent that many it would fill a a4 notepad I’ve cancelled your alleged service nothing for three months which I have paid for and now you want£143 exit fee, by the way Plusnet organised and sorted in three days and a far better Wi-Fi signal faulty master socket 🤔
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⚔️Keith Dables ⚔️
(@freelander1974) reported
@Plusnet Well I better send the one we have now because it’s dips in and out and can’t get a signal upstairs so at the end of our contract with yourselves I’ll be sending it back
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Stewart hanson
(@Stewarthanson18) reported
@SkyUK Damn, I am still stuck with crappy plusnet for a few more months, not happy with them.
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Plusnet
(@Plusnet) reported
@Stewarthanson18 Hi Stewart, I'm really sorry to hear that you're not happy with the service, it's disappointing when issues go on with no resolution to them. You can drop me a DM with your username and what it is you're experiencing, I'd be more than happy to take a look -Curtis, Plusnet Sheff
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Sarah Turner
(@SarahTu11006294) reported
@Plusnet could someone please contact me regarding our patchy Internet, I'm about to give up and go elsewhere, you are impossible to contact and I'm not happy with the service at all. Stitch1980
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🇺🇦🌳⭐⭐GReG_FOReST73🔴🔴⚪🔴💙 🏹 🇬🇧🇧🇻
(@Barnabus73) reported
@MattDavies_NP Plusnet were a nightmare for me. They guarantee a great connection speed but can't guarantee the WiFi signal.Problem being is, by the time you get to activate the router, you will be outside the 14 day cooling off period. Have found EE to be good, as they use same hardware as BT
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Rob Tighe
(@MrRetroRob) reported
Had new Internet provider @Plusnet for 3 weeks and had a service for just over a week,Hub didn't turn up in time, didn't active my service,gone down twice, went again last Wednesday, said had fixed it Friday but still nothing going to be off till this Wednesday at least😡
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Karen Blake
(@karen_blake) reported
@Ofcom @Plusnet @BTSopenreach pensioner with dementia without a phone since 27/2/23. No lifeline, no access to emergency services, Plusnet says they're sorry & Openreach keep moving the date to fix it every 24hrs. Let's hope she doesn't need an ambulance