Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 03/12/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor and West Drayton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomWest Drayton Wi-fi
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @bonsors While we don't currently have any plans for further improvements to our email service at present, I'll pass your feedback across regarding this matter. -Tony Plusnet Sheffield

  • mckmid Pete MM (@mckmid) reported

    @Plusnet email service is appalling, blackout after blackout. I have started looking for a quality email-domain-isp provider.

  • digitalmaverick Digital Maverick (@digitalmaverick) reported

    Hey @plusnet. We are into our 3rd day of nightmarish email service. Your response is absolutely shocking. When will your webmail be usable as a service again?

  • ante1974 Anthony Ewers (@ante1974) reported

    @duxastroman @Plusnet Two days without email is awful!

  • jackson25861362 The Jacksons (@jackson25861362) reported

    @Plusnet is there anyway to get my reward as I’ve missed it by a few days? Didn’t realise I had to claim it, assumed it was automatic. I’ve already had to fork out for a new (non Plusnet), router as the two you’ve previously sent have never worked properly. Wifi always drops-out.

  • twinkle1760 James Starr (@twinkle1760) reported

    Plusnet Email still not working properly. Supposed to be fixed this morning Thursday, after no service on Wednesday. Delivery of incoming messages is pathetically slow. Get on with fixing it!

  • StephBirdArt Steph Thorpe 💙 (⧖) (@StephBirdArt) reported

    @Plusnet I am sorry but this email issue is beyond a joke now. We use your service for our business and this is now costing time and money. We still cannot use our emails and we use a client as you have been suggesting.

  • annecxt Anne C (@annecxt) reported

    @Plusnet @RogerOB49 I’m still unable to send e mails, and havnt received any since mid morning today, so now had two days of problems. Please update

  • ims_ian Ian S (@ims_ian) reported

    @Plusnet Hello. Second day of mail problems. I have now received some messages but outgoing messages are still not sending, when will normal service be resumed? Thanks

  • bromleyj Jonathan Bromley (@bromleyj) reported

    Normally I pick up my Plusnet email using Gmail POP3, and that doesn't seem to be working as smoothly as normal either. But Gmail can send from my Plusnet a/c using SMTP without problem. All very odd.