Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 02/28/2026 19:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor, West Drayton and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomWest Drayton Wi-fi
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MCarley1983 MarkCarley (@MCarley1983) reported

    @__TheSeeker__ Had problems with them for years same old **** they feed you every time. Went over to @Plusnet found them a million times better.

  • gilby1985 Sarah-jayne Gilbert (@gilby1985) reported

    @Plusnet @plusnethelp 1) you disconnected us instead of upgrading our package and now we have been left with no internet connection for 4 weeks and counting. No one will take responsibility for the issue! An issue that you created! We work from home and depend on the internet for work.

  • WrecklessGamer Booker Dewitt 🌸 (@WrecklessGamer) reported

    @YardleyShooting @TalkTalk If you need to move and reliability and customer service are what you want, could do a lot worse than PlusNet. Been with them for about 15 years.

  • FionaKemp14 whisky pilgrim (@FionaKemp14) reported

    @plusnethelp My mum (81), was a customer for 10 years. Closed account after plusnet inability to resolve a direct debit issue.Plusnet apologise and issue refund. Now plusnet send letter via debt company wanting money. Customer service failing to resolve this. Shameful behaviour

  • DuncanDucky Duncan Hill 🔶 (@DuncanDucky) reported

    Anyone else having problems with #PlusNet broadband in Brighton right now?

  • tillaay_greer Tilly Greer (@tillaay_greer) reported

    @Plusnet broadband is actually dog ****

  • Jane32968544 Jane (@Jane32968544) reported

    @Plusnet my router has gone down flashing orange

  • TheTyChapman Tyler Chapman (@TheTyChapman) reported

    @Plusnet what is going on with my internet, its been very slow all week and its cutting in and out today! Hard to work from home! YO12 area @plusnethelp

  • lataja2013 kialayla (@lataja2013) reported

    @Plusnet no option to DM. Only been with you a couple months but not had 1 day without problems. No Internet in any of the bedrooms (in a bungalow) and even the lounge is continually buffering. Can't watch 1 program without it stopping after a couple sentences. Not good at all.

  • MaysamAdventur1 MaysamAdventures 💙 (@MaysamAdventur1) reported

    @Plusnet @plusnethelp getting really slow speeds, currently 5mbps! How can I increase this?