Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Slough and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Walton-on-Thames |
||
| Feltham |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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Megs
(@megsrix) reported
Have now had to delay my house move for a week because my @Plusnet @plusnethelp internet isn't working. A great end to the week when you realise the issue you were told would be fixed has not been fixed. Now there's no chance of me moving any time soon 🙄🙄
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🙄
(@BRFCo_andy) reported
@Plusnet @plusnethelp It's now been 3 days without internet. I was promised it would be fixed by Midnight Friday. My wife has been unable to work for 3 days and my child has missed 3 days schooling. This problem need to be addressed immediately. #plusnet
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scott jordan
(@scottjordan16) reported
@Plusnet I’ve literally just done your job. Open reach have been out and fixed the issue after i contacted them my self. You were telling me I had to wait till Tuesday. Shocking absolutely shocking. No one even tried to go that extra mile.
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Noah Nonsense
(@noah_nonsense) reported
@EnriccoOttavo @Plusnet If you were really with @Plusnet, you'd know your chances of switching cleanly were poor!
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PC
(@PeteCat1) reported
@plusnethelp we're still having upload speed problems, what can we try next? New router? Also, please confirm cost to cancel contract. Never had this problem before, only once we returned to Plusnet & had to change the landline number. Too far from cabinet to benefit from fibre
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Samantha Crossley 🐕🐾👩❤️💋👨 💙
(@SamanthaCrossl5) reported
@Plusnet on the phone for over 30 minutes trying to get through to you to report an issue with emails. Lovely on hold music but it would be great if you could answer and help us. Wonder if you would be quicker to answer if we were a new customer 🤔🤔
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Biggswb
(@Biggswb) reported
@da_rippaa @bt_uk @virginmedia I was getting 18meg but the speed was fine it was the not working and them wanting endless money to replace the leads they burst open 😖 I know the pain of Virgin Media I left them to go around Sky/TalkTalk/Plusnet and eventually BT who burst the wires 😖
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🦊 Basil Brush-Off 🦊
(@basilbrushoff) reported
OK. Reaching the end of my tether with @plusnet customer service and tech support (or, rather, the lack thereof). UK friends, any recs for an ISP which is affordable and not ****?
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lmalyondraws
(@lmalyondraws) reported
Dear @Plusnet @MarcAllera @bt_uk I am (thankfully) at the end of a fault w/ Broadband The problem was a magpie (yes, really) but it took 2 weeks I have constructive customer feedback but can't find a complaints dept. only a generic address to write. I feel powerless. Pls advise