Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: West Drayton, Slough and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 West Drayton |
Wi-fi | |
| Slough |
Wi-fi | |
| Walton-on-Thames |
||
| Feltham |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sile Darragh
(@darragh_sile) reported
@plusnethelp I’m sick to death of this non-service. I joined on the 6th of October and haven’t had one single day of unbroken service. The helpline is impossible to get through to and online chat is down. If I had known Plusnet was so bad I would never have signed up!
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Richard Fewster
(@RichardFewster) reported
@plusnethelp hi plusnet. Our phone line is out - no help available yesterday. Your website says you're open now but your lines are shut. How are we meant to contact you??? And can you put the correct open hours on your website please?
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Berni Brown
(@xbr0wngirlx) reported
@Plusnet how do I get support today?
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louise magrin
(@louisemagrin) reported
@Plusnet @plusnethelp worse broad band I've ever gone with and non existent customer service 😡 paying for a service cant even use ridiculous
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laura sallett
(@ashrog2011) reported
@Plusnet again you fail such a poor service in so many ways.
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Laura Cawley
(@DocCawley) reported
@OpenreachHelp @Kittygrizzle Seems a very big coincidence that multiple providers all go down at the same time??? EE, plusnet , Vodafone....all been contacted. I think the issue lies with @OpenreachHelp but I’m no expert 🧐
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Jenny
(@jennymoore22) reported
So @Plusnet left my 81 year old mum who has #Parkinsons without TV, A phone and no internet access for 14 days now and still no communication from them in fact they keep cutting us off after on hold for ages! #isolation. @Plusnet = Crap customer service. Took her £ though!
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Jonathan Ash
(@Jonnyreggieash) reported
@Plusnet very slow connection and can’t speak to anyone about it 🤨
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Alex Wood
(@AlexWood88) reported
@Plusnet How can I send “stop” messages to nuisance companies if you don’t support short-code 5 digit SMS?
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Quentin Howard F.I.E.T. 🎤🎧📻📺⚙️🏴
(@quentindab) reported
@EE Well.... I would forward it to 7726 (SPAM) if I could, but those plucky @Plusnet @plusnethelp folks barred short code texting on their MVNO network. If only Plusnet, British Telecom and EE were somehow, you know, related in business perhaps they could sort this out? No? Oh well😳