Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 03/03/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor, West Drayton and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomWest Drayton Wi-fi
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • leffecmc Chris McMahon (@leffecmc) reported

    @Plusnet my router has started to flash a green light I’ve tried resetting and power off etc several times. With no luck. Can you please provide support on next options. It was working perfectly fine until around 9pm last night. Chris McMahon

  • redpab Paul Bramley (@redpab) reported

    @Plusnet It was down for 30-40 mins last night. Router lost connection but reconnected straight away but obviously something further down the line was wrong as web access and netflix just were not working. Obvs affected more than us but your service status did not show problem.

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @Plusnet My broadband speed has been extremely low. The minimum guaranteed speed is 30.9 mbps. But I'm getting only 4 to 7 mbps.... what kind of service is this ? Disappointed

  • 2mimik Maria (@2mimik) reported

    @Plusnet Not so awesome... we kept having connection issues all afternoon/evening and had to use mobile internet. That is not good service and of course you will blame it on others as usual to avoid compensating your clients...

  • bengreenroyd MagicStreets (@bengreenroyd) reported

    @Plusnet Hi, my broadband is down, although neighbours on other ISPs eg. BT are working ok.

  • millie_preece Mills (@millie_preece) reported

    @Plusnet @plusnethelp broadband has been down for hours now since 1pm yesterday, have messaged and no one has responded to me. Can someone look into it for me

  • Leon_Armani23 Leon Armani (@Leon_Armani23) reported

    Wow. Never thought i’d get an internet provider as bad as @TalkTalk but honestly, @Plusnet are 100% on par! Internet connection is just absolute shocking!

  • tinkerb3ll_ catherine. (@tinkerb3ll_) reported

    @Plusnet why is my mums referral bonus not working anymore??

  • leffecmc Chris McMahon (@leffecmc) reported

    @Plusnet hi my router has started flashing green lights and disconnect internet. Friday 13th conveniently, but also just after I’ve renewed my contract... Rest of my street are fine. Please provide support

  • r0ttentoad Alex 🦴 (@r0ttentoad) reported

    I had to call Plusnet cause our broadband went down, and when I was testing it to see if it was back on, the technician on the phone said "Google cats in hats" and I really liked that. I hope she's having a good shift.