Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 12/16/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Feltham, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomHayes E-mail

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ilikebbcradio4 RP (@ilikebbcradio4) reported

    Hi @Plusnet, is there something wrong with your service in Manchester today?

  • The_Morningstar Tony H (@The_Morningstar) reported

    @AntheaJayne4 @PopTelecom @Ofcom I see people complain about Plusnet, but I've never had an issue with them.

  • Ohfishcakes Kraig Ⓥ 🌱 (@Ohfishcakes) reported

    @Plusnet Can I get some help? Will this router be compatible with a Optical Network Terminal? TP-Link Archer AX55 Dual-Band Gigabit Wi-Fi 6 AX3000 Router

  • tracy_binnie Tracy Binnie (@tracy_binnie) reported

    @Plusnet Please tell me why I can never get thru on the phone to any of your staff 🤬🤬🤬🤬 I contacted yourselves quite a few weeks ago about pricing broadband/phone line for my gran …. I only enquired I didn’t sign up!So why the messages saying I have ?

  • Nightnewsdotnet Nightnews (@Nightnewsdotnet) reported

    @MissIG_Geek Virgin took over my isp which was once cable telewest and b4 that blueyonder, could not support a new address so ditched them. Fell back on my IT student force9 dial up payg company, now @Plusnet owned by BT. I maybe have a tech problem once every three years or so, works for me.

  • LewieKong Lewie Kong (He/Him) (@LewieKong) reported

    @Plusnet Is there any work going on in Central Portsmouth? I've had 2 router/network dropouts in the last 2 days.

  • yusufwba joe (@yusufwba) reported

    @ThevoiceofSL A functional port wow progress indeed nasha you do us proud. That is sarcasm for the fellow Landers. Plusnet in the UK is a shockingly bad internet provider but they will do you proud.

  • wondravanian Wondra Vanian (@wondravanian) reported

    Not feeling super impressed with the different levels in customer service available for broadband vs fibre from @Plusnet. It's not like we have a CHOICE in which we have. 🤔🤨

  • karendonaghey24 karen delahunty (@karendonaghey24) reported

    @Plusnet well after about 16-17 days my broadband/phone has finally come on you think a good will payment of 24£ is generous. I personally think it’s an insult!! My mobile bill is between 7-50£ an 10£ a month. It’s 27.50£ terrible I have to pay that!! NOT you THANKS!!

  • wondravanian Wondra Vanian (@wondravanian) reported

    Okay, not happy with the way we have to log problems with @Plusnet but it WAS fast. Got a date for an engineer within minutes with an acknowledgement of a problem - couldn't get that with @VodafoneUK after MONTHS of trying. I'm impressed.