Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 02/01/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Slough and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jburke040 John Bs Taxi Service (@jburke040) reported

    @Plusnet I asked to finish contact on 20 th January, I did not ask to stay with PLUSNET and I cancelled my DD for you, and getting in touch with trading standards and reporting you for your conduct Your the most corrupt service and a shower of bullies,

  • AVMartin0927 Martin 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AVMartin0927) reported

    @Plusnet Please can you answer my DM ASAP? I'm eating into my Plusnet Mobile data because my Plusnet home fibre (orange light) is down.

  • garyburton45 gary burton (@garyburton45) reported

    @EmmaJessonTV @Plusnet Talk talk are bad enough there signal is always dropping

  • Naturanelly Althea - 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺 (@Naturanelly) reported

    @Daisydewdrop18 @Plusnet Ombudsman? Hardly seems fair if they can’t service you in your new area - they have breached the contract?

  • Mallet99 Phil Cordingley (@Mallet99) reported

    @Plusnet I am an existing mobile customer and I need some customer service. I've been calling 500 from my mobile all morning, nobody is answering. How do I get some customer service from Plusnet?

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    My plusnet is down 😭😭😭

  • NaturNaomi Naomi Davis (@NaturNaomi) reported

    @lizardschwartz TalkTalk are literally the worst, I would change provider. I've been with PlusNet 6 years now, any time there's a problem I can speak to an understandable person within 5-10 mins!

  • jwebbery Jo Webb (@jwebbery) reported

    @mobeenakhan Plusnet - been a customer for years. Really good value, very good support snd help when there is a problem.

  • michele_paule Michele Paule (@michele_paule) reported

    5 years with @Plusnet and never a problem. 2 months with @virginmedia and Internet down again. Zero customer service. I will never renew this contract.

  • contentbythesea Ellen Kate Boyle | Content By The Sea (@contentbythesea) reported

    @camieee @virginmedia @Plusnet It's the worst! And now it seems VM is sending emails around about putting prices up for 2022. Madness.