Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 02/12/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Windsor, West Drayton, Slough and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomWindsor E-mail
United KingdomWest Drayton Wi-fi
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mxcomps Michael Cross (@mxcomps) reported

    @ChooseUK @Plusnet Speedy resolution? Would you say 5 days is speedy? I don't think so.

  • jhl_digital_ag James Lane (@jhl_digital_ag) reported

    @Plusnet credit (literally) where credit is due. Noticed a load of calls on landline that have never made on latest bill and v.quick to answer at 7.30pm on Saturday night, dealt with refund and also helped sort dial tone. Excellent customer service! #plusnet #customerservice

  • Lilsushiroll22 Meg (@Lilsushiroll22) reported

    @Plusnet my sim card isn't working and the only way I can contact you is by call or text... please can you get in touch so I can resolve this issue

  • SarahTu11006294 Sarah Turner (@SarahTu11006294) reported

    @Plusnet I've sent you a message. I've had to put my device on 4g at my cost to be able to communicate back to you. Nothing is working properly. We can't even watch one programme on one TV with amazon prime. We are paying for a service we just aren't getting and I'm not happy.

  • contentismyjam Annette Clubley (@contentismyjam) reported

    @Plusnet how do you get award winning customer service from the most reliable broadband provider when you can't reach anyone on phone / email / dm and you have been sold a contract for a service you apparently cannot provide! #broadband

  • Quintans71 Paulo Pereira (@Quintans71) reported

    @Plusnet I want to cancel my broadband contract

  • mxcomps Michael Cross (@mxcomps) reported

    @UswitchUK @Plusnet Internet down for 5 days. Kindly ask for your award back.

  • Barnabus73 🇺🇦🌳⭐⭐GReG_FOReST73🔴🔴⚪🔴💙 🏹 🇬🇧🇧🇻 (@Barnabus73) reported

    @MattDavies_NP Plusnet were a nightmare for me. They guarantee a great connection speed but can't guarantee the WiFi signal.Problem being is, by the time you get to activate the router, you will be outside the 14 day cooling off period. Have found EE to be good, as they use same hardware as BT

  • freelander1974 ⚔️Keith Dables ⚔️ (@freelander1974) reported

    @Plusnet Well I better send the one we have now because it’s dips in and out and can’t get a signal upstairs so at the end of our contract with yourselves I’ll be sending it back

  • MilliLeaks_ ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.