Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 01/12/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Slough, Walton-on-Thames, Feltham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet Signed up for BT Sport app. Went through all the steps but unable to activate BTID and they are no help in sorting it. Can I cancel without cost? I am no prepared to pay for something I can’t access.

  • IndyGraps1984 🐯🐯🐯 (@IndyGraps1984) reported

    @Plusnet how do you cancel your contract with yourselves please? Cannot find the easiest way of terminating it?

  • Xexyzx Tim Miller (@Xexyzx) reported

    @Plusnet Our connection (in TN14) has dropped - router working fine but no broadband connection available - but your service status says there are no reported faults. Any ideas?

  • Martyn_Statter Martyn Statter (@Martyn_Statter) reported

    @manchester_pc As a resident of the Advent 2/3 building on PlusNet- its at least all of us with providers using openreach infrastructure. 200+ apartments in the building, but can't give the breakdown. Still down currently and having to use my mobile data to get work done. Its not fun.

  • TheNortherner60 The Northerner (@TheNortherner60) reported

    @Plusnet How do I get support for my wifes phone? Data doesn't seem enabled (it is on her phone) but neither can see send text when she's out and about?

  • DebbieSelf18 Deb (@DebbieSelf18) reported

    @Plusnet can you help with WiFi coverage to cover a summerhouse

  • PunkyTeuchter old captain seafield (@PunkyTeuchter) reported

    @Plusnet It's back up now, advisor service fixed it at 10am. Cheers.

  • scooternan Sarah (@scooternan) reported

    .@Plusnet No signal again in Chinnor OX39 - please report to EE

  • MaxineKH Maxine (@MaxineKH) reported

    Day 3 with a new service provider and no working Internet and no sign of it getting fixed @Plusnet please help

  • JulietteNYRO Juliette Raine 🍃💚🍃 (@JulietteNYRO) reported

    @Plusnet why is my internet not working? 😱