Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Staines |
Total Blackout | |
| Egham |
Wi-fi | |
| Windsor |
||
| West Drayton |
Wi-fi | |
| Slough |
Wi-fi | |
| Walton-on-Thames |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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med
(@medthepirate) reported
hello @Plusnet ! I can't call you and your text service says there's nothing wrong.. but your broadband service is currently not being provided to my house. please help
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Cristina Triviño
(@crazyamazona) reported
@Plusnet internet down in London SW16. Cannot find any service status online or help.
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Pauline Turner #pigoneer
(@Pauline54232922) reported
@ato_yorke_ Next time go for Plusnet. They are honest and their customer service is pretty good. Unfortunately I've recently left them for Vodafone. Somebody kick me!
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Ciderman 🇬🇧
(@CidermanRuss) reported
Switched mobile provider from @VodafoneUK to @Plusnet and couldn't be happier. Great customer service that doesn't require a 20 minute wait on hold and better still it's so much cheaper & More flexible for the same data etc. 👍
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Timothy Dreyer
(@TimmyJDreyer) reported
@Plusnet good day, how can I change my router delivery address? I've emailed support 2 days ago, but received no response. Router is slated for delivery today, but I won't be at home to receive it until after 5pm. Thank you.
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😔🙏🙂
(@XABBYX24) reported
@Plusnet Service is down in some areas?
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Martyn
(@martthegooner) reported
@Plusnet This was of absolutely no help whatsoever and we are now entering a 4th day of your webmail platform being down. When are you going to sort this ?
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margaret cobble
(@MargaretCobble) reported
@Plusnet husband and I had plusnet sim only. Cancelled both May 21. You carried on billing. Spoke to customer service in August who assured had now been cancelled. We are currently in Spain and have had to pay Arvato debt collectors more than £80. Appalling service
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Rory
(@sevenhelz) reported
Hi @Plusnet can you explain what this line means "We prefer electronic 'tickets' to emails, this means that you can always see what updates have been made and check back over previous tickets too." when there does not appear to be a way for a customer to raise a ticket online
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tgr
(@tgr42) reported
@Plusnet Hi Matthew, someone must have tweaked/fixed something on the line or at your end as d/l speeds are back to around 10 Mbps. No dropped connections yet but will monitor for next 48 hours and if gets worse again I'll update the Help Assistant question #219249945.