Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor, West Drayton and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Staines |
Total Blackout | |
| Egham |
Wi-fi | |
| Windsor |
||
| West Drayton |
Wi-fi | |
| Slough |
Wi-fi | |
| Walton-on-Thames |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ste Robinson
(@_quatty_) reported
@Plusnet why are your phone lines down for broadband? Trying to get in touch
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WelshDragonSarah
(@SarahfromNWales) reported
@plusnethelp since switching to Plusnet a month ago our connection keeps cutting out and we are unable to maintain a decent connection to our PC using wifi. Really disappointed with the service. Can you please advise as this just isn't good enough. Thank you.
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Louise Murray
(@Willowstorm247) reported
@TalkTalk Internet is down AGAIN!! Seriously ffs this is a weekly bloody event now since end of November. You have an issue its not isolated. Fix it! 6 months in to contract & wishing I could return to @Plusnet already
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jojos puppy
(@R0PECUTS) reported
@Plusnet ur internet is a bunch of ****
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Louise Cooper
(@LouiseAnn36) reported
@plusnethelp @HoltChris @plusnethelp it’s me who is the Plusnet customer on this thread but I’ve had no response from you to my tweets. How do I DM you please?
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Jo-Anne Gibson
(@Jo_AnneFuller) reported
@KateSlaterPR @Plusnet PlusNet has the worst customer service of any UK company. ‘We’ll do you proud’ is an absolute joke. I’ve had an issue since July which remains unresolved. It’s unbelievable how fast they communicate & bombard you with mails when the payment stops. Hideous company & incompetent
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Alex Wood
(@AlexWood88) reported
@Plusnet How can I send “stop” messages to nuisance companies if you don’t support short-code 5 digit SMS?
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Slatzuk
(@slatzuk) reported
@Plusnet When will service be resumed. Why no updates available on your website?
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A Hardy
(@AHardy00080102) reported
@plusnethelp I spoke with a customer service advisor on Christmas Eve and has a text from lightico asking me to follow a link screen share. Is this linked to Plusnet?
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Sile Darragh
(@darragh_sile) reported
@plusnethelp I’m sick to death of this non-service. I joined on the 6th of October and haven’t had one single day of unbroken service. The helpline is impossible to get through to and online chat is down. If I had known Plusnet was so bad I would never have signed up!