Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Slough, Walton-on-Thames and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Walton-on-Thames |
||
| Feltham |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Lloyd
(@Olijlloyd) reported
Hi @Plusnet . My internet is down at m16 8FB - but i can't see anything online about a downage. I've done the usual steps, resetting router, powering off, etc etc - but still orange-lights on the router. Is there anything at your side showing any issues?
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😾😾😾😾
(@erinsteph_x) reported
My stupidity + kinda poor wording by @Plusnet near caused a heart attack, email about a small price increase didn’t say “monthly price will increase by £1.15”, it said “price will increase by £1.15 a month”, and i briefly took that as every month being £1.15 more than the last 🙃
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Stu🟥⬜⬛
(@StuTheChef_) reported
@Plusnet hi, you upgraded my data recently and I've had limited coverage since. I'm a new customer and this is the second issue in two months,
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Pip
(@pipmadeley) reported
@David__Brunt @Plusnet Have got a smart meter but it was installed well over a year before this particular problem started. I can see it might interfere with WiFi but not sure how it would cause the DSL signal to repeatedly drop.
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Pip
(@pipmadeley) reported
@Plusnet Hi Mark, I appreciate the reply but I've already got an open support ticket on your system awaiting an advisor to respond so would rather not complicate matters. They have all the details/event log info. Pip - In Manchester
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WaspBoro1
(@waspboro1) reported
@pipmadeley @Plusnet @WeAreOpenreach I dumped the plusnet router after I had similar problems. Its cheap junk. Spent £90 on a tp link router from Amazon. 5 min set up. No problems since. Not a single drop out and it's faster.
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Pip
(@pipmadeley) reported
@Daemar1 @Plusnet Have switched channels many times, never made a difference. Plus there's nothing actively connected at that time of night.
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Pip
(@pipmadeley) reported
@TomABacon @Plusnet Funnily enough that was one of the first things I read when Googling the problem, but we don't have Sky and the Humax (freeview) STB isn't connected to the Internet.
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Simon Garner Photography
(@SimonJGarner) reported
@pipmadeley @Plusnet @WeAreOpenreach I was wondering if it was a problem at the exchange, though if your phone still works I doubt it would be (forgot about trying that)
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Sean Hadland
(@SeanHadland) reported
@Plusnet None what so ever - Some feedback for you - do what you always do and you will get what you always get, never underestimate or belittle a customer with jargon - poor tactics, us customers have legs and can move companies - loyalty and retention is the key 🔑