Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 12/04/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Feltham, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomHayes E-mail
United KingdomHayes E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • danielsamuels Daniel Samuels (@danielsamuels) reported

    @Plusnet I found that manually selecting the network in my phone settings sorted it out. For whatever reason I guess the auto mode didn't pick the right one.

  • egithirteen john edgar (@egithirteen) reported

    @Plusnet is there an issue with broadband in G32 Glasgow area? Internet went down last night at about 8 and hasn't come back on. Thanks, John

  • taraltietjen Tara (@taraltietjen) reported

    @Plusnet can't receive incoming calls yesterday or today could you tell me why the problem?

  • specis specis (@specis) reported

    @Plusnet allo, are there any network issues? My plusnet router is showing as connected, but no websites or services are able to connect, same username as twitter handle

  • ckthatopinion F*ckThatOpinion (@ckthatopinion) reported

    @Plusnet Your wifi is down fix your **** already ffs

  • imy69 Imran Mohammed (@imy69) reported from Cambuslang, Scotland

    @Plusnet Hi, i am having issues with my connection at home and router flashing orange light. Not sure whats happened. When will this be fixed?

  • lukeyna1 Luke Morris-Adams (@lukeyna1) reported

    @Plusnet Thanks for getting back to me, the service appears to be back on. It was definitely a plusnet fault, had it confirmed by customer services yesterday. Not being able to receive calls or texts to my business phone for a day and a half is unacceptable.

  • magsmuir1968 magdalenmuir@yahoo.com (@magsmuir1968) reported

    @Plusnet broadband not working in G72 area. Is there a fault? Won't reset manually.

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet we live in a 24Hr world , people use internet services over 24hrs , yet you have a 12hr service - are you suiting yourself ? .. or the customer ? .. not suiting me , I’m a customer !! ..

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet why can’t I get any support after 8pm and before 8am ? .. I need my internet at 10pm but have to wait 10hrs - not good enough - when you reconnect me I will weigh up other options !! - compensation ???!