Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 01/24/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Slough, Walton-on-Thames and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Nickinooa Nicki (@Nickinooa) reported

    @Plusnet hi, our internet is not working. We have checked connections and restarted but with no joy. Please help

  • Nemo01439240 Miss Loves-to-Knit 🧶 (@Nemo01439240) reported

    @Plusnet wifi down. Keeps flashing orange with the b symbol appearing?

  • beckytastic Becky (@beckytastic) reported

    @plusnethelp absolutely disgusted with the awful service from Plusnet. Meant to be turned on today, previous service turned off - guess what? Plusnet not working and customer service useless

  • rare06190298 rare (@rare06190298) reported

    @Plusnet is there an issue in the SA18 post code area?? The wifi has Been on and off all day! #HELP #workingfromhome #plusnet

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @AlanMartindale1 @Plusnet (I mean it would pass the time while the internet's down wouldn't it)

  • MXFlamez AscendedFlamezGFX Comms Closed (@MXFlamez) reported

    @_SentientRock_ Damn And i thought plusnet was bad

  • mthomas0317 michelle thomas (@mthomas0317) reported

    @plusnet my broadband hasn’t been activated & it said by midnight on the 10/2/21 please help

  • Old__Crusty Old_Crusty (@Old__Crusty) reported from Wigton, England

    @plusnet @plusnethelp why does it take so long to connect to get the system set up? Never seen such pathetic internet

  • TheformerD TheformerVictoriaDrummond (@TheformerD) reported

    I'll not be on much for a few days, my internet is down. The lovely lady I spoke to at @Plusnet said it could take 5 days to fix my faulty line. Sigh. (She was genuinely one of the best customer service reps I've had)

  • RedJolt Derelict Geodesic Dome☭ (@RedJolt) reported

    @Smokesniper I feel this would be a good feature for all helplines. “Hey, plusnet, turns out that while your systems had caused a really, really stupid problem, it was actually incredibly easy to fix, and I can’t believe you still haven’t got back to me tbh.”