Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Feltham, Woking and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
||
| Feltham |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Hayes |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Newton
(@Newton4Maryport) reported
Thanks @Plusnet @plusnethelp... Line went live today, no router... Customer support say it's not even despatched. So that'll be least 5 days without broadband for us, and homeschooling to do for a GCSE year student. Not a good impression - new customer. "That'll Do!" #ThatllDo
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Matthew Butterworth
(@mattbutterworth) reported
@Plusnet Woeful customer service. My bill jumps from £28.50pm to £41.59pm, and your retention team tells me the only way I can get the deal online is to leave, go without internet for 30 days, and then pay a connection fee again. I once recommended you to everyone. What a joke.
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Rycroft Leisure
(@SANDRAH80018976) reported
I have been with Plusnet for quite a number of years, now I have a problem with broadband dropping out 3 to 4 times a day I hang on for up to 1 hr a day trying to get through, I have also emailed, but no one ever gets back, I will not be renewing again.
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Joeyfk76
(@Joey29509552) reported
Hey @Plusnet still no service a month after payment. Any chance you could sort this out for us or nah?
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JY
(@joseyong7) reported
@Plusnet not impressed with my coverage. I lose internet and have to reset (light flashing)all the time. I didn't have this with my previous provider. I'm a central urban household. My wifi shouldn't be this bad. I need you to sort it please.
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Matt
(@beaso698) reported
@Plusnet I tried sending you a PM about the dire service I am currently receiving but you haven’t bothered replying in over a week. I am supposed to be on unlimited fibre but am lucky if I can manage 3.5 Mbps download speed.
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Spymasters
(@Spymasters11) reported
@Plusnet I have a complaint. I would like to lay it out in words. Chat is offline No email?
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James 🚩
(@hydrograded) reported
Finding out plusnet have been providing routers with a known firmware issue for 2 goddamn years without a fix feels incredibly dubious
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Rachel Patterson
(@RachelSP96) reported
@Plusnet when you’ve not been able to teach properly this week because your internet goes down every two minutes. #feelingannoyed!
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Gill #VoteLabour #GTTO
(@daisycatcher) reported
@Plusnet , I have sent a DM and haven’t received a reply , I have continually tried to call you , couldn’t get through . You have took 2 x payments from my elderly fathers account but not set up a broadband account , can you look into this appalling service please .