Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 03/27/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor and West Drayton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomWest Drayton Wi-fi
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • s_d_c ⚫️Shaun Caig (@s_d_c) reported

    @GordyMacD @Plusnet @plusnethelp That’s rubbish. I’m thinking of leaving too as customer service hasn’t been what it used to be

  • Lokattan_ Finn 💙 (@Lokattan_) reported

    OK, Plusnet is officially she worst ISP I've ever dealt with. 1.5 months with no broadband and counting. Not like I need it for work or anything.

  • jennyclifford15 Jenny Clifford (@jennyclifford15) reported

    @Plusnet Yet again my dying friend is without his lifeline phone! After several phone calls over many months, still no joy. Pointless customer service.

  • sometimesyouwin Ad (@sometimesyouwin) reported

    @Plusnet so no deals available to keep my custom? Been with you for a few years but don't want to treat me like you do your new customers? Oh and somehow when my current deal ends it will be cheaper for me to pay your standard rates???

  • Gossipmistress Sarah Roberts (@Gossipmistress) reported

    @squeezyjohn It's weird how that equation never adds up isn't it? I lost 3 weeks' worth of BB & Landline with Plusnet recently and no money back!

  • immersemedia immersemedia (@immersemedia) reported

    @Plusnet Ive called emailed even tried to contact you on facebook. your service is awful! contact me asap about my service

  • bartymh Barty Meredith-Hardy (@bartymh) reported

    My plusnet broadband is very slow and my landline is not working. Other people in the area are also experiencing problems. @plusnethelp

  • TheAlmightyWord A Non-female Casey 🌹 (@TheAlmightyWord) reported

    @SimonLukeJones Plusnet. Our flat also has a somewhat broken BT box but I don't want to get someone out during COVID, as it's stable enough. But tbf the maximum guaranteed speed was about 30 on their biggest package.

  • ianobm6 Ian O'Brien (@ianobm6) reported

    Disgusting lack of service with #plusnet - been on hold @Plusnet for more than twenty minutes.

  • eladise Daniela Othieno (@eladise) reported

    @Plusnet Why is it impossible to contact you? Broadband keeps dropping, no chat facility, waiting on phone for hours. Why are you not employing people to wfh on your chat helpline? I have to wfh and need to sort this out. DM me, this is terrible "service",not good enough.