Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 01/15/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Slough, Walton-on-Thames, Feltham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • davidjgaunt David Gaunt (@davidjgaunt) reported

    Two years of stability and plusnet issues are back. Interleaved connection, 100ms latency to external IP and a couple of outages. I smell Openreach…

  • DannyM_W Daniel (@DannyM_W) reported

    @Plusnet can someone get in touch about broadband? Ours goes down multiple times a day. Flashing orange light on the router.

  • gulam82 Gulam (@gulam82) reported

    @KennedyUnipart Still no #Volte #4gcalling even @Plusnet @TalkmobileUK offer this service which enables HD quality calls.

  • KirstyJones07 Kirsty Jones (@KirstyJones07) reported

    @Plusnet customer service is just perfect! 2nd time of needing their assistance and both times nothing has been too much trouble. Generally down to earth helpful people!

  • 3HandedPoker Ryan ‘CITYROLLER’ O’Donnell (@3HandedPoker) reported

    Due to bad internet I have abandoned the goal of 6k games this month. I will relax this week and study more. Then once the internet is stable and a back up installed I will start a 30 day 6k game challenge. @Plusnet you will be the death of me. #notreliable

  • itzurboial1 Itzurboial1 (@itzurboial1) reported

    @sevenjoshh Prefer sky to plusnet. Plusnet is the worse Internet network ever made @Plusnet

  • RDNLPLTD Russell D'Avilar (@RDNLPLTD) reported

    Every time I hear the @Plusnet advert, stating that they have won @UswitchUK awards for #CustomerService it makes me want to spit. #plusnet are without a doubt the worst company with which it has ever been my misfortune to deal. 🙄😒

  • x_AbbeyD 𝐀𝐁𝐁𝐄𝐘 ♒️ (@x_AbbeyD) reported

    @Plusnet @plusnethelp it’s getting really annoying that our broadband keeps dropping off intermittently, is there a problem with the lines in Stockport?

  • rouleur66 Stephen Betley (@rouleur66) reported

    @NRKirby Plusnet. Have had one for a while. no issues. Just a toggle when setting up. Think it cost me £5 from memory.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @theslowdog Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield