Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 01/08/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Slough, Walton-on-Thames, Feltham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • osborne_mick mick osborne (@osborne_mick) reported

    @Plusnet Internet down at home in Thatcham, Berkshire. Any known issues?

  • mightymaureen Maureen Mahon (@mightymaureen) reported

    @Plusnet I'm trying to get onto @All4 to watch a boxset but you again let me down. I try to connect customer service but you've finished! When are you going to sort yourselves out & when do I actually realise that you're rubbish? I shouldn't have renewed with you guys.

  • saturn10538 Richard (@saturn10538) reported

    @Plusnet Hi Anoush, my internet has been very intermittent for tha last 3 days. I registered the problem on the web site on Friday. No response. Please advise.

  • talabyrne Tala Byrne (@talabyrne) reported

    @Plusnet hi there, I’m trying to get through to the business team to change premises but when I select that option, it hangs up. Can you help?

  • theprodteacher Mrs Colam (@theprodteacher) reported

    @Plusnet no internet now for half an hour just as I was about to sit down for an important meeting! Website not saying there is a problem - any ideas????? PE20 area

  • pdb3010 Baces (@pdb3010) reported

    @Plusnet my internet keeps having issues because you are slowing it down. Please knock it off. We pay for a service, please provide it! You advertise as an honest Yorkshire company ... ease act like one

  • heafod Ian Head (@heafod) reported

    Plusnet was a great company but they were bought by BT. For a while they didn't change but now they have clearly been absorbed into the sea of incompetence and poor service that is BT. Such a shame.

  • zandersblack alexander black (@zandersblack) reported

    @Plusnet Hi We have lost all broadband service in postcard bb12 9hh, including people with other providers, are plusnet aware? Thanks

  • crazyschick Lori (@crazyschick) reported

    @Plusnet hi, over the last few days my Internet keeps dropping out and I have to log back into everything the Internet is connected to. Are there any issues in my area?

  • Pedr0Barbosa Pedro Barbosa (@Pedr0Barbosa) reported

    @Plusnet I believe I have fixed the issue. It was hard to find it but it's now working as intended. Thank you