Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 03/04/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor, West Drayton and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomWest Drayton Wi-fi
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _rooknee rooknee (@_rooknee) reported

    @Plusnet Hi there, is there an issue with broadband on my road? 29 Hughes Drive CW27UA It's been off for 5 hours now Cheers

  • Plusnet Plusnet (@Plusnet) reported

    @millatte Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield

  • mounsey John Mounsey🛒 (@mounsey) reported

    @Plusnet Hi there. I need to cancel my @btsport bolt-on thingy. How best do I do that? Cheers.

  • alicehorton80 Alice Horton (@alicehorton80) reported

    @Plusnet Hi, I've been having problems with my Plusnet router for the last week. I've rebooted it quite a few times now and the internet is still intermittent. I'm currently working from home so I'm quite keen to get it fixed. Do you have any suggestions?

  • carbuff1975 Karl Wood (@carbuff1975) reported

    @HubNutVids If your landline / broadband is with BT the likes of Plusnet / Sky / Talktalk are cheaper with mostly better service. Mobile wise, you can get an unlimited SIM only contract from 3 for approx £25 a month (unlimited data) and O2 150GB for a similar price.

  • Plusnet Plusnet (@Plusnet) reported

    @ghostofpieface Hi Phil, I'm sorry to hear that you have been having problems with the speed and stability of your connection. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞

  • David36893765 David (@David36893765) reported

    @Plusnet I'm sick to my stomach hearing how good plusnet are on the radio the fact last year height pandemic forcing staff to work in sheffield office not allowed to work from home. Brother died of covid caught at plusnet should be closed down

  • ADMason Andy Mason (@ADMason) reported

    @Plusnet Hi, any issues in BS30 area? Broadband’s gone down at least *four* times throughout today (and orange light on router). Normally very stable, but something isn’t right. Need any further info? Cheers, Andy.

  • CopWatchUK CopWatchUK (@CopWatchUK) reported

    @Plusnet worst company to sign up for...how after 2 weeks you "forgot" my account as a new customer and want me to wait another 3 weeks? No this is why people leave you..we just a number not a customer

  • Nick250268 Nick Mooney (@Nick250268) reported

    @Plusnet Hi, we have no internet in Crewe, Cheshire. Is the service down ?