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Plusnet

Plusnet outages and service status in Lightwater, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Lightwater, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lightwater, England

The most recent Plusnet outage reports came from the following cities: Hayes.

CityProblem TypeReport Time
Hayes Internet 1 month ago
Cobham Internet 3 months ago
Slough E-mail 4 months ago
Godalming Internet 4 months ago
Staines E-mail 4 months ago
Staines Total Blackout 5 months ago

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl
    โŒฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • marriott7170
    Stephen Marriott ๐Ÿ’™ (@marriott7170) reported from Wokingham, England

    Plusnet declined ยฃ50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • SuperScienceGrl
    โŒฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444
    ๐Ÿท๐Ÿฎ๐Ÿ‘ vegan ๐Ÿฌ๐Ÿฅ๐Ÿฐ (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell
    Clare Revell ๐Ÿ“š๐Ÿ’™ (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell Weโ€™ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • ClareRevell
    Clare Revell ๐Ÿ“š๐Ÿ’™ (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonMLees
    Alison Lees (@AlisonMLees) reported

    @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

  • jakehumphrys
    Jake (@jakehumphrys) reported

    @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

  • NDP2022
    NMP (@NDP2022) reported

    @Plusnet Do not use this company. They take your money, donโ€™t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.

  • VIx666
    Jabberwockydoodah ๐Ÿช๐ŸŒ™ โ˜€๏ธ ๐Ÿ’ซโœจ๐ŸŒ๐ŸŒ•โ˜„๏ธโšก๏ธ๐ŸŒช๏ธ (@VIx666) reported

    @Plusnet Why is my mum who has been a long time customer of yours not getting as good a deal as a brand new customer?

  • 10mjv
    Mike Vine (@10mjv) reported

    @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks

  • _Claire_A
    CLAIRE A (@_Claire_A) reported

    Anyone elseโ€™s @Plusnet broadband been down for hours? ๐Ÿ˜‘

  • jasonFr54781642
    Jason F (@jasonFr54781642) reported

    @Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks

  • foxclaire1973
    Claire Fox (@foxclaire1973) reported

    @virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer

  • TU_Crypto_News
    TU_Crypto_News (@TU_Crypto_News) reported

    BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.

  • helkhiana
    Helkhiana (@helkhiana) reported

    @saltyy_savage I had Virgin media for years and only issues and expensive contracts. I am on Plusnet right now ยฃ43/46 for 900mb with 0 problems and uk customer services. They do ยฃ3 increase yearly and I am curious to see my first contract end what I'll get. Bet still better than virgin