Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 01/13/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Slough, Walton-on-Thames, Feltham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 2309Maf Megan Filkins (@2309Maf) reported

    Worst customer service of all time goes to…. @Plusnet! Misleading information from their customer service agents has left us without service for 10 days

  • TheJonFreeman Jon Freeman (@TheJonFreeman) reported

    @Plusnet I still have no mobile signal here in EX4 5DE, fifth consecutive day. I need a phone for my work. Maybe get this sorted soon?

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • Beanie904 Beanie904 (@Beanie904) reported

    Honest to goodness @Plusnet our wifi is awful this morning, so slow and almost impossible to use on our phones. Reported so many times and still no improvement #poorservice

  • martinives 🇺🇦GRUMPY OLD *** Order of the Gimlet Eye (@martinives) reported

    We have #B4RN, so pleased! Have an issue with getting Gigabit upstairs, after some fault finding, the issue with a CAT5e cable in the living room, continuity is good but can't do Gigabit. New cable ordered. Have cancelled #PlusNet

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported

    @Plusnet Fifth consecutive day with no signal on @Plusnet Two different devices affected so definitely Plusnet fault. How much longer is this going to take?

  • NarmeenRehman Narmeen~*~*🌱 (@NarmeenRehman) reported

    @Plusnet hi, if I get a 30day sim, when do I need to cancel if I don’t want another 30days please?

  • richcloughstuff Rich Clough (@richcloughstuff) reported

    @OpenreachHelp And will someone turn up to the next appointment or just not bother like the last three? You don’t communicate with Plusnet, don’t update the appointment notes, don’t call the customer…oh, and don’t respond to direct messages on Twitter. OfCom next.

  • ohtimothybarnes Tim Barnes (@ohtimothybarnes) reported

    @Plusnet Your Safeguard DNS servers are unreachable/down.

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet I've just wasted my rime with your broadband !! Not happy at all with the service so far I have pmd you from this page ! . Please respond amd sort ...