Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 03/27/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor and West Drayton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomWest Drayton Wi-fi
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • emmawruns Emma 💛 (@emmawruns) reported

    @Plusnet my broadband has been down for 30 mins. Solid orange line and flashing ‘B’. Can you help? Have tried restarting twice.

  • CuttlarFUALL CuttlarFUALL (@CuttlarFUALL) reported

    @trx_ff me too. Shyte-4-brains service. I am done with them. PlusNet I am coming back!

  • Lucy_Evans10 Lucy Evans (@Lucy_Evans10) reported

    Broadband connection has been bloody terrible for the past month. Cutting in and out, we've tried everything - please sort @Plusnet (SY11 -Hindford)

  • Plusnet Plusnet (@Plusnet) reported

    @frecklesandpink Hi Katie, I'm sorry to hear about your service. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • GoddardsPieMash Goddards @ Greenwich (@GoddardsPieMash) reported

    @Plusnet Hi, we accidentally closed a support ticket and cannot find how to reopen it as the problem is not fixed. can you help please?

  • jonbarony John Barony (@jonbarony) reported

    @Plusnet i have managed to fix my issue, reset my router password and restarted access point and restarted router. i’m a bit perplexed that i had to do this any ideas 💡 why Plusnet 😱

  • frecklesandpink Katie (@frecklesandpink) reported

    @Plusnet changed to Plusnet a couple of months ago and worst decision ever. Worse than internet I had 10 years ago!! Unfortunately tied into 18 months of this utter shite. Please let me leave 😭😭😭

  • theheadofabroom Alistair Broomhead (@theheadofabroom) reported

    @cuprohastes @cstross My experience was that their line (both speed and reliability) was great, but they keep raising prices, until I had to move to Plusnet, who's have been great for everything except for the line reliability (goes down many times a week according to the logs on my Synology drive).

  • OTVDesk OutsideTheVillage - Freedom and Free Speech (@OTVDesk) reported

    Been having financial issues with @Plusnet for weeks and weeks. I have been promised a resolution after resolution. I have been promised a call back from a manager, it never happened. The complaint ticket just keeps being put on hold. Has anyone a tel no of their head office

  • TonyMar24500610 Tony Martin (@TonyMar24500610) reported

    @Plusnet PLUSNET ARE A BUNCH OF THIEVES. Tried to scam me for £50 for a line when 2 active lines already existed. Failed to send me a modem, we requested to cancel the contract, bullied into having a second modem sent. Never used the service Now taken us to a credit agency for £111.98