Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 01/29/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Slough and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MSK_tweeter MKtweet (@MSK_tweeter) reported

    @Plusnet award winning customer service!! Not sure who gave Plusnet that info! I am a long term customer who’s had no help!

  • sparkeyp Clare Quarmby (@sparkeyp) reported

    @Plusnet Would appreciate some help regarding ongoing problems with internet connection please. It's inusable as is. Can you help?

  • JonnoSizeable Heung Min Jon (@JonnoSizeable) reported

    @Plusnet My broadband was due to start on 22nd, I've had no internet for 4 days!! Customer service is closed, please help!

  • FoodMan_aka Food Man (@FoodMan_aka) reported

    @supertanskiii What is the problem with your Plusnet router ? Have you spoken to Plusnet and asked them for a new one ? You shouldn't need to retain your existing router as a modem I'm a big fan of Draytek and Cisco routers but they can be tricky to set up as there's a LOT in there to bugger up

  • EdemaRuh9 Doc Bob (@EdemaRuh9) reported

    @Plusnet Your existing router is crap. I’ve been using my BT router since switching to you 3 years ago since your wifi speeds were atrocious. Pity it’s taken you so long to make a white BT router. !!

  • MSK_tweeter MKtweet (@MSK_tweeter) reported

    @Plusnet sent 10 DMs and been hold for over 1 hr! My broadband is up and down but looks like Plusnet does not care!

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet regular as clockwork as it approaches my billing date my internet starts to be intermittent. Or goes down completely as it has done now. Don't tell me wiring your engineer last person to touch it. I am in credit do not need to make payment.

  • LouiseS19826403 Louise Scott (@LouiseS19826403) reported

    @Plusnet hi im having problems with my service dropping out every few minutes. Ive tried ringing the only number i can find but its saying number not recognised. How can I contact you as I'm trying to do a uni assignment and my works not saving

  • R8SDY Rich Siday 🇬🇧🇮🇪🇫🇷🇪🇺 #FBPE (@R8SDY) reported

    @supertanskiii Are you still a plusnet customer?

  • MSK_tweeter MKtweet (@MSK_tweeter) reported

    @plusnethelp sent 10 DMs and been hold for over 1 hr! My broadband is up and down but looks like Plusnet does not care!