Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 12/21/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Feltham, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomHayes E-mail

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • monthegers66 Sandy (@monthegers66) reported

    @Plusnet I’ve phoned help line to resolve why I can’t sight in .We have reset to change password and I still can’t sign in ! help

  • Sonyi84 Sonia Paine (@Sonyi84) reported

    @Plusnet feel so so badly let down by plusnet today

  • preacher2041 Lee Hitchcock (@preacher2041) reported

    Hey @Plusnet do your routers support bridge / modem only mode and are they compatible with Google Wifi?

  • CatherineH_06 Catherine Raven (@CatherineH_06) reported

    @Plusnet have had no/very low phone signal for a few days and this morning have no mobile data signal. How do I report/ get this fixed?

  • dr_fionac Fiona C (@dr_fionac) reported

    @EE Hi Gavin, I already used the status checker on your site and it says it could be another 8 hours. I appreciate you’re working on it - my tweet was more about how cut off I am without a mobile phone signal 😑 If only we could get mobile data calling on the @Plusnet network!

  • sum99__ sum (@sum99__) reported

    @albtelebomb @Plusnet usually u can cancel ? surely must be something you can raise - sudden need to move or something

  • CatherineH_06 Catherine Raven (@CatherineH_06) reported

    @plusnet have had no/very low Phoebe signal for a few days, and this morning also have no mobile data signal. How do I report/get this fixed?

  • 43081j James Garbutt (@43081j) reported

    @Plusnet are you having an outage? 🤔 connection just went walkies for the first time in 6000 hours :D and no luck getting it back

  • samh12 Steve (@samh12) reported

    @Plusnet when I login to my account it states An error has occurred You can't change your products for the moment, you already have a product change in progress. I don't have a change in progress, can you resolve please.

  • adjwilson Alex Wilson (@adjwilson) reported

    @Plusnet Please do. It's a really really crap customer experience, and completely implausible that there's not *something* that could be done about it with enough willingness