Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 03/21/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor and West Drayton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaines Total Blackout
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomWest Drayton Wi-fi
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TimKimber1 Tim Kimber (@TimKimber1) reported

    @Plusnet Was told internet was sorted for our house move this week but Plusnet admin errors now mean that we'll have no internet, potentially for weeks, in our new home. Please can someone help get this sorted asap.

  • thewinelake Alex (@thewinelake) reported

    @Plusnet No internet since about 7am. Fix "by midnight" too vague.

  • middleton_simon Yorkiesi (@middleton_simon) reported

    Hi @VodafoneUK, I’ve just switched to @Plusnet and the first call I’ve put into them has absolutely blown you out of the park in terms of customer service. This is why I switched. You guys have lost the plot. @Plusnet are writing the plot.

  • Traciiee ♡ ǝǝᙠ ǝıɔɐɹ⊥ (@Traciiee) reported

    @beeurd @SkyUK Go back to plusnet! Sky and Virgin Media are the absolute worst for broadband

  • bigronward Ron ward (@bigronward) reported

    @Plusnet Hiya, i signed upto your Broadband service on the 12th Aug. Im still waiting for the router to arrive and as you can imagen with the kids off school we really need internet!!! Could you let me know who can i contact to chase this up please?

  • RobinBrown78 Robin Brown (@RobinBrown78) reported

    @plusnet hi could you contact me over a problem with my broadband please?

  • fryatt1982 david fryatt (@fryatt1982) reported

    @Plusnet hi my internet dropped router solid orange and I’m oncall for work from home. Tried to ring but your closed and tried to submit fault on your web site and it says the page is down for the fault logging. Please can this be looked at.

  • 1_davyboy david buchan (@1_davyboy) reported

    @jonnymain2011 @MillieWiller @pobski4 I done it got Plusnet fibre extra and not a problem with buffering considering the amount of Wi-Fi stuff cameras doorbell lights Alexa and a few other bits very happy👍

  • PascalR57 Tournicoton compte de la Faourette. (@PascalR57) reported

    @happyjack1981 Yes, Plusnet use EE. Also if you are a Plusnet broadband customer you get half price mobile.

  • shropshireboy1 John Metcalfe (@shropshireboy1) reported

    @MoneySavingExp Pity it runs on the Vodafone crap network tho! Gone back to Plusnet which runs on the EE network much better