Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 01/01/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Feltham, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomHayes E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • welshie_girl_ welshie_girl (@welshie_girl_) reported

    Really pissed off with @Plusnet right now! I've been having issues with my broadband for over a week and was told it was resolved. Now on my last day I'm unable to say goodbye to colleagues due to no Internet! 🤬😡

  • andreacommande3 andrea commander (@andreacommande3) reported

    @Plusnet we have tried for two days to get through to you. Can you please contact us - my mum is having terrible trouble with her broadband :(

  • JimJam_Binks S (@JimJam_Binks) reported

    @Plusnet This was many days ago. Never even got to connecting services because of all the delays that Plusnet didn't bother informing me of. Finally got through after over an hour wait and cancelled everything.

  • LouiseScott1377 Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported

    @Plusnet sick to death of your broadband dropping signal during live games of the world cup. 9 times it's gone already in 10mins.

  • DamselflyPhotos Damselfly - Free Photo library software 📷 (@DamselflyPhotos) reported

    @chris_sainty @VodafoneUK Sounds par for the course for Vodafone. Maybe try plusnet instead? Although depends whether it's an exchange issue or something at their end...

  • Theallseer97 Jenson (@Theallseer97) reported

    @Plusnet My WiFi keeps dropping and has done for the last 2 weeks adt random intervals and varying times. If I wanted rubbish WiFi i would have stayed with TalkTalk. Please fix this.

  • Jason_Cambs Jason (@Jason_Cambs) reported

    @simonbg12 @JohnLewisRetail @Plusnet Too be honest Simon, they’ve just charged me £218 for 4 months left on my contract, cancellation fee as I’m jumping ship to BT. My monthly bill is £31 which I questioned with JL but I was assured I’m not being overcharged! I reckon i am and can’t wait to go after loyal service!

  • buxtonweather1 Michael Hilton (@buxtonweather1) reported

    @Plusnet Because of poor signal in my area I have been forced to leave plusnet sim only - account number 15838887 - I am now in credit - will you please pay the credit back into my bank account - will come back as soon as signal is better

  • fmkhan213 F. (@fmkhan213) reported

    The most pathetic network provider award should go to @Plusnet! I have not been able to use any kind of social media on my phone on 4g for the past 17 days! This is beyond ridiculous. The only excuse they can come up with is mast issues with @EE towers. For half a month???

  • rejones92 Richard Jones (@rejones92) reported

    @Plusnet Thanks for the reply. I’ll press ahead with my request for a PAC code and move to a network which offers WiFi calling.