Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 12/03/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Feltham, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomHayes E-mail
United KingdomHayes E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    Internet crawling like a sloth, pages loading so slowly I despair. Come on @Plusnet this is the third day of dismal perforce in DORSET No mention of problems on the internet sites, so what is happening?

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @B_storey98 @Plusnet I am constantly having issues with their atrocious wifi. So pissed off, cannot work, cannot watch anything

  • Richard16878535 Richard M (@Richard16878535) reported

    @JeanSmith551952 @TalkTalk Real issue here is one of competition. There isn't any. We have 3 players at present delivering broadband by landline Sky, BT(Plusnet) and TalkTalk. All are awful and we have a regulator that has not ensured that entry into this market is possible for smaller players.

  • Scott0383 Scott Murray (@Scott0383) reported

    @Plusnet @plusnethelp Is there an outage in the ky2 area of Kirkcaldy, Fife. Router showing constant blue light but devices not connecting to internet.

  • lorddanger Mark Greaves (@lorddanger) reported

    @Plusnet Can I suggest you 'buy' some new customer service and customer account software so you dont have what your people call 'glitches' during house moves which causes a 3 week delay in broadband service. What a rotten customer experience.

  • finduramit Amit Gupta (@finduramit) reported

    @plusnethelp Hello Emily we tested mainly on your WiFi but I tested today on network cable but it wasn't any better.😭😭 My family is cursing me every minute for selecting Plusnet. Please allow us to leave early without any penalty charges. It's a nightmare.

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @Trixter_Live @Plusnet @bt_uk They must've rebooted the bad box

  • ugly_051 Ben Lavender (@ugly_051) reported

    Plusnet down?

  • PkwYorks PKWYorks (@PkwYorks) reported

    I just wanted to say how good it was to deal with a company that understands there can be problems & SOLVE them! Just spent 20 mins going over my Broadband connection with someone @Plusnet. Guy solved the issue and couldn't have been more helpful. A joy to deal with. Thanks.

  • bookiesnacksize Booniss Everdrunk 🇪🇺 (@bookiesnacksize) reported

    @basilbrushoff @plusnethelp Right? I could've gone with virgin which is supposed to be much faster, but I stayed with plusnet bc of their "award winning customer service"...