Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 01/25/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Slough, Walton-on-Thames and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • InvaderChe Baby Hurricane (@InvaderChe) reported

    hey @Plusnet i ordered a broadband and phone service a few weeks ago, the services are live now but my router still hasnt arrived, any help with this please? :)

  • SamBrighouse Samantha Royston (@SamBrighouse) reported

    @Plusnet never had worse customer service from a company ever, passed from pillar to post on the phone because no one knows what they’re talking about, simple house move already gone 10 days without service now telling me it’ll be a further 10 days because my account is broken?

  • i_massey Imelda Lindsay (@i_massey) reported

    So not impressed with @Plusnet today…. Totally messed up my house move and now I’m stuffed for work next week very unhappy customer 🤯😤

  • Dj7Exe Dj7 (@Dj7Exe) reported

    @VulcanoidR6 @Plusnet Stop no - just no - please tell me you didn’t say that I think if I wrote down the binary code and ran to the R6 server it would be faster

  • SgtArthurWilson The Honourable Sergeant Arthur Wilson (@SgtArthurWilson) reported

    @Plusnet Thanks for the reply Chris, but over 3 hours of log in issues, automatically being directed in to the hub menu, frankly one is done and will cancel. Never known anything like it. One normally simply puts in wireless password & hey presto connected. This is pure farce..🙄

  • Plusnet Plusnet (@Plusnet) reported

    @Annas_Kitchen Hi Anna, I'm sorry to hear this. It looks like the connection dropped briefly but was back online within a minute or two on our side - are you still having issues this morning? - Jess, Plusnet Leeds 🌻

  • Dj7Exe Dj7 (@Dj7Exe) reported

    Just realised my uni house has @Plusnet - I think that’s my non existent siege career down the drain

  • PaddyScott11 Paddy Scott (@PaddyScott11) reported

    @Plusnet hi our wife keeps cutting out every 20 minutes or so- in the East Belfast area- can you confirm if this is a problem at your end?

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • CidonieC CidonieC (@CidonieC) reported

    @Plusnet Thank a lot to Jess - problem seems solved with the steps given to resolve