Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Slough and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Walton-on-Thames |
||
| Feltham |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MotherOfCats
(@MotherOfCats21) reported
@Plusnet You've caused me and my family nothing but anxiety and stress for over 4 years. Ridiculous connection speeds. Disgusting customer services. Dragging a medically vulnerable young mother and a 1 year old child through the mud. A stick has better communication skills.
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Chloe-Marie 💕
(@chloe_marieoxo) reported
@Plusnet @plusnethelp please remind me why I pay you £30 a month for a service I can’t even use 🤔😒😒
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majid hussain
(@mhussaincov) reported
@robincatling are plusnet a bad isp then? currently with now tv??
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Suzana Gashi
(@SuzanaGashi2) reported
@KateSlaterPR @Plusnet Stay away from them , worst company.
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Wolfenstein3D
(@spoo4) reported
@Cain_Unable This is why I like Plusnet. Can take a bit to get through but I've never once had "can you reboot your router" etc. They usually go "OK, I'm going to run a test on your line, ah yes I see there's a problem. I'll raise an engineer visit"
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Corky
(@CorkyBottle) reported
@stillawake @plusnethelp I have had @plusnet for several years and always found them great value. Just recently, similar to yourself I am experiencing similar issues with speed also dropping off for a few minutes. My phones sometimes will display 'incorrect password' then without any change, log back in.
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spooky ghosty goblin 👻
(@CaperAntagonist) reported
the person on the phone said "great I'll put a note on your account". TURNS OUT THEY NEVER DID! So now I have collection agencies harrassing me (sent me 6 texts and emails in the past 4 hours). I called Plusnet to ask why this is happening...
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Dorothy May
(@Dorothy67920847) reported
@plusnethelp Hello. Been with plusnet for approx a month. Still no caller display. No problem with our phone, no fault with bt line. Problem with your end. Still investigated. Advised longer. Terrible service. Poss we have to return to prev supplier.
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Oliver Marshall
(@oliverm_uk) reported
Just had a lovely @Plusnet experience. Very good customer service call with Charlie in the Leeds office. Really responsive and I've come away feeling like a troubling issue is being dealt with #goodstarttotheday
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spooky ghosty goblin 👻
(@CaperAntagonist) reported
Plusnet are such complete garbage. So glad I left. I can't update my payment details online to pay my final bill, I called to pay on the phone and they told me their system was down so I couldn't, I called back a couple weeks later to say I'd be paying at the end of the month,