Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 01/19/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Slough, Walton-on-Thames, Feltham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ms_Kim_Cohen kim cohen (@Ms_Kim_Cohen) reported

    Thank you @Plusnet @plusnethelp TEN days to fix my internet with 3 kids homeschooling and NO mobile data service in the house so we are 100% reliant on internet. TEN days is not acceptable. That’s another mother drinking gin at 9am 😡 #internet #CustomerService

  • 3zi090 J Peter (@3zi090) reported

    @plusnethelp @Plusnet How many times do we have to phone to be paid £107 which you incorrectly took from us and then agreed to pay back. So tired of this appalling customer service. This is even with an ongoing complaint, you should be ashamed of this incompetence.

  • Sassenachtweet Stevie J (@Sassenachtweet) reported from Glasgow, Scotland

    @Plusnet @plusnethelp is there anyone in? Anyone around to help?

  • McGlumpherty Pee Kay (@McGlumpherty) reported

    @plusnethelp Fault. I'd love to see the awards you've won for your customer service as if they're anything other than a Plusnet mug with 'we're the best' written on it with the blood of a customer, I'll be astounded.

  • alandixon1385 Alan Dixon (@alandixon1385) reported

    @plusnethelp @Plusnet So on the website you can talk to a chat agent immediately if you want to join up but not if you want help. I'm on the phone now ... 20 seconds until someone answered "oh you need technical support" I've now been on hold for 10 minutes ...

  • SaraHunneysett Sara Hunneysett (@SaraHunneysett) reported

    @Plusnet my wifi is ridiculously slow. Constantly crashing, i can't stream anything and often cuts out whilst I'm trying to work, not ideal when i have online business meetings to be in! I contacted you yesterday but it's still not sorted.

  • katysmith_98 katy (@katysmith_98) reported

    @Plusnet @plusnethelp been trying to reach yous on the phone for ages and can’t get through - basically my internet works but only on my tv and not my phone or laptop, any help?

  • EdmoStacey Stacey Crowther (@EdmoStacey) reported

    @reynlord @Plusnet @WeAreOpenreach Don't accidently miss a bill as they will send it to a debt collection agency after 7 days! WORST internet provider around.

  • Aaron_gover_ Aaron ✊ ACAB ✊ (@Aaron_gover_) reported

    @reynlord @Plusnet @WeAreOpenreach What the ever loving **** kind of botch job is this, holy ****

  • marciaskints Marcia (@marciaskints) reported

    @reynlord @Plusnet @WeAreOpenreach What the actual **** tho