Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Feltham, Woking and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Feltham |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Hayes |
||
| Hayes |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Davies
(@tdavies1001) reported
@Plusnet how quickly could you get broadband to a property? @bt_uk have let us down.
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G'wan...guess my name
(@Im_Sarah_Hello) reported
Forhead slap! I forgot to use @quidco with @Plusnet mobile order! Rats... I blame being in a bad mood with other companies... not only costing me money there, YOU JUST COST ME MEGABUCKS! Growl...
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Robert Dickson
(@SenileElf) reported
@EE Spoke to them many of times.. I never had these issues with plusnet.. Which is why I'll be going back once my contract is up.
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Andy Foster
(@andyfoster33) reported
@Plusnet who do I contact to make a complaint? I cancelled 2 months ago and am still being charged! I email and I just get a response saying I’m unable to contact plusnet through email.
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lilolme
(@lorralorracat) reported
@Plusnet our wifi has been horrific tonight despite BT engineer telling us that if we keep hub on all the time we will have no more problems!!TV picture keeps going black because of connection.Awful #plusnet #wifirage #btopenreach
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Mrs T (NOT that one!)
(@CarolTh32793663) reported
@Plusnet is there a widespread fault in Barton upon Humber? My broadband keeps cutting out, is low strength when it comes back, and the phone line is crackly. Haven't been told the phone's not working, but I'm not using that all the time.
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Sonia
(@S_C_P_10) reported
@OpenreachHelp My elderly parents have been without a phone line for 2weeks now. @plusnet inform me you are aware of the issue. Mobile signal is very weak in the area. Being without a phone to contact people in an emergency is a huge worry at this time.
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Plusnet
(@Plusnet) reported
@Kingston3468 Hi there, I'm sorry to hear you're still without service. I've had the fault ticket updated regarding this fault and I'm sorry for the inconvenience caused by this continued disconnection. -Tony Plusnet Sheffield
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sylvia edwards
(@sylviamaz29) reported
@Plusnet I tried I payed to have it installed over a year ago and you never sent anyone out didn’t even get my money back so I would never pay upfront again I went with sky after never payed upfront
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Piggypamster
(@pamsterturk) reported
@Plusnet disgusted with your service. Was told today my router is broken but I need to agree to a new contract before you will send me a new one (take a minimum of 4 days) So at least a week without the Internet for someone disabled and mostly housebound