Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Slough, Walton-on-Thames and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Walton-on-Thames |
||
| Feltham |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Goodier
(@PaulGoodier13) reported
@plusnethelp 84 y/o neighbour, disabled, housebound. No service after switching to @plusnet. Her home Emergency warden alarm also disabled by this. Now, you have lost her original number of 30years. I've spent hours on the phone for her to useless "Customer Services"🤬
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Ian
(@IFrancis62) reported
@visitandtravel @bt_uk @Plusnet I do too. Other way to ask if they could hang on for a second and then leave them on the line
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SJ Spode
(@SJSpode) reported
@MattNealRacing Plusnet is owned by BT but tends to be cheaper. Good service too. Would recommend 👍👍
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sharon goldson
(@sharonchimejczu) reported
@Plusnet I have experienced appalling customer service over the last year and I have decided to switch to another company. Now you are charging me for breaking contract. I can't bear another phone call and I want to send evidence. Where is the email?
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Crone(akaCorona)🤒Alone😷
(@PamillaBAV1) reported
@Louperb @TalkTalk @Plusnet I'm lucky with speed etc. Had an issue when it was off over a weekend early Nov but that was down to a **** up at the BT exchange
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Alistair Broomhead
(@theheadofabroom) reported
@ephemeragrrl Hmm. Bad man! Why not set it up as a parallel network with a different SSID and then switch it over once everything is stable? That's what I did when we switched from Virgin to Plusnet, but then I guess Blue/Green deploys are a thing I pushed for back when I was still working.
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Tess hynes
(@tess_hynes) reported
@Plusnet If you don't improve my broadband speed and supply me with the minimum guaranteed that I am paying for i shall lodge a formal complaint with resolver
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Becky
(@BECKS24) reported
@Plusnet Need some assistance please. Your phone lines are closed and online chat down? My broadband has just gone off - the box is lit blue but states on devices that there is no internet connection.
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Dom
(@quazidom) reported
@MattNealRacing Try @Plusnet based in Sheffield,we have been with them for years with phone and broadband. Great company ,good deals to be had (including sim free mobile ) and customer service 1st class..Let me know how you get on please
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Thelma Donnan
(@thelma_donnan) reported
@plusnethelp hi received an automated call re internet disruption not Plusnet I promptly hung up. Hub was interrupted twice this morning but never went offline please advise as I dont think it was genuine please advise