Plusnet outages and service status in Lightwater, England

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 14 minutes ago from Bracknell, England

  @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

• 
  Carlitos del Grana (@carlospinto08) reported 17 minutes ago from Twyford, England

  @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

• 
  🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported 19 minutes ago from Farnborough, England

  @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

• 
  Clare Revell 📚💙 (@ClareRevell) reported 47 minutes ago from Woodley, England

  @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

• 
  Stephen Marriott 💙 (@marriott7170) reported 51 minutes ago from Wokingham, England

  Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 56 minutes ago from Bracknell, England

  @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

• 
  Clare Revell 📚💙 (@ClareRevell) reported 56 minutes ago from Woodley, England

  Is @Plusnet down?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TU_Crypto_News (@TU_Crypto_News) reported 6 minutes ago

  BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.

• 
  Wessex Wyvern (@WessexWy) reported 6 minutes ago

  @BasilTheGreat It's worse, if you have BT, EE, or Plusnet broadband with their router, part of YOUR bandwidth & electricity is used to help provide THEIR public WiFi network. (It's hidden in the Ts & Cs but you can opt out in your account settings)

• 
  Tom Bodu (@tombodu2) reported 8 minutes ago

  @Plusnet Why is loading you own page so slow?

• 
  Damo🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@nanotek7) reported 8 minutes ago

  @Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today 🥲Thanks.

• 
  Victoria Unprincipled (@duchess2390) reported 15 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  looms (@bloomtrader) reported 15 minutes ago

  Plusnet is absolutely garbage no option to cancel online have to call them. Plus their website has been down for ages to even get that number. Joke.

• 
  Nicky Robson (@Nicky_Robson) reported 15 minutes ago

  @plusnet of all the organisations I've had to deal with after my father's death you have been the worst. No dedicated bereavement team, no sensitivity & unhelpful in the extreme. Why do you make a stressful & upsetting task so hard?

• 
  Rockposer Dot Com (@rockposer) reported 16 minutes ago

  It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach

• 
  Sam (@BoodEivu) reported 17 minutes ago

  @MrRoflWaffles PlusNet Full Fibre + Unifi UX7 Router never any issues

• 
  NMP (@NDP2022) reported 21 minutes ago

  @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.