Plusnet Outage Report in Lightwater, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Plusnet
Plusnet is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (10%)
-
E-mail (9%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor, West Drayton and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Staines |
Total Blackout | |
| Egham |
Wi-fi | |
| Windsor |
||
| West Drayton |
Wi-fi | |
| Slough |
Wi-fi | |
| Walton-on-Thames |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
-
🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
-
Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
-
Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
-
Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
W1LDE
(@W1LDE) reported
@Plusnet @plusnethelp Why do I have to restart my router every couple of hours to get a decent WiFi speed? (Signal strength not an issue)
-
Adam Cooksley
(@Adam_Cooksley) reported
Funny how I'm changing broadband providers this week and all of a sudden my internet keeps cutting out and has gone slower than ever... Nice one @Plusnet guessing being a customer for 3 years wasn't good enough! #DadRant
-
Raytherip
(@Raytherip1) reported
@onebtwocs Maybe if you got a better deal they would match it, or you say you're gonna leave they may move a bit on price... plusnet seems like a good price, but I've never used them tbh.
-
Joshua Keenes
(@joshkeenes) reported
@plusnethelp @Plusnet hi, my internet randomly cut out dead on 1am tonight and I haven’t been able to get it online since with various reboots, restarts etc. Can you please resolve ASAP as I work from home. Thanks.
-
Bouchra
(@belogda1) reported
Anyone knows have to escalate a complaint at Plusnet without spending hours on the phone getting nowhere😡😡
-
David Farrell
(@Masonicmoron) reported
@GuideTwit @Plusnet You are not alone. There are a few people in the same boat. All I know have left their service due to them not living up to their promises.
-
Lord Chaos of Cake
(@CakesChaos) reported
Hey @Plusnet and @WeAreOpenreach Today i'll be speaking with Ofcom. I'm done playing with both of you now. 3 months later, still no fix.
-
Karen 💙 Davies
(@karenedavies68) reported
@deetsy Had terrible problems with EE internet, they wouldn't believe that we couldn't get online because we could use the phone. Many hours wasted on the call centre. Switched to Plusnet and haven't looked back. The adverts are right, really good customer service.
-
Antony Jones 🐦
(@antony) reported
Why is hold music legal? * Horrible music by artists I don't like * Terrible quality via phone speaker * Regularly interrupted by a nasty, loud crackling sound I don't get it? I'd rather take my business elsewhere? Violators: @Plusnet @patagonia in the last week.
-
Simon Slater
(@Slaters1208) reported
@plusnethelp Hi, my 96 year old Nan has just moved to Plusnet.spoke to guy on Saturday who is sending new router as he said hers might be the connection problem. She's since been charged for it which is a bit cheeky as since swapping to you She's had no service