Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: West Drayton, Slough and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Bates
(@SimonBa67056184) reported
@Plusnet Any issues ? No internet here in CF31
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John Mounsey🛒
(@mounsey) reported
@Plusnet Hello. Quick one: Line rental due for renewal w/ yourselves in January, 2022. Service has been OK... but do I actually NEED it? (V. happy with the Unlimited Fibre service, also from yourselves -but landline isn't really needed anymore..). Mandatory??
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Pete
(@thedurhamdad) reported
Help needed please @Plusnet - our service keeps intermittently dropping even after a factor restart. Is DH1 area of Durham still impacted by #stormarwen ? Or another issue? Many thanks
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ELENA
(@ch4rmed) reported
@Plusnet our broadband is and has been ridiculously slow for over 1 month now. Can you help
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GB
(@Viffergb) reported
@Plusnet Hi, in view of the fact that I am still experiencing the notorious 5GHz WiFi 'dropout' issues, and that's after having upgraded to the latest firmware, would you please consider upgrading my router to the latest Hub Two to see if that fixes the problem?
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Ⓖ Ⓘ Ⓛ Ⓔ Ⓢ
(@GilesDMiddleton) reported
@funkysi1701 @Plusnet I had a similar problem last year. Even when wired up to the router and disconnecting everything else. Listening to the phone line through a handset it was all static. They had to dig up my garden and some of the street as the wires to and from my T bar had corroded. Good luck.
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Plusnet
(@Plusnet) reported
@CharlotteA_PR Hi Charlotte, sorry to hear you're having broadband issues. Nothing is showing as a major service outage in your area. Can you DM us any errors you are getting when you are trying to use your broadband service? Dan Plusnet Sheffield
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Peggy Breckin 🇸🇾 🇵🇸
(@bickypeg) reported
@Plusnet I did wonder. And EE have got terrible customer service reviews. I must say you've always been prompt answering queries. What's the answer then? 😢
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seren
(@cheerytreeblog) reported
@Plusnet I’m not receiving calls on my phone apart from in the odd instance, otherwise everything is working fine. Is it a problem with my sim? The coverage checker has full signal.
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@Plusnet Yeah this happened after in game a remote signal from plusnet forced my router to restart, when fully restarted trying to log back in resulted in problems at that point, and the logs of the router showing data from the EU datacentre being blocked. Lets not shift blame shall we.