Plusnet Outage Report in Lightwater, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Plusnet outage reports came from the following cities: Staines, Egham, Windsor and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Staines |
Total Blackout | |
| Egham |
Wi-fi | |
| Windsor |
||
| West Drayton |
Wi-fi | |
| Slough |
Wi-fi | |
| Walton-on-Thames |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob DorsetLad
(@sengrumbleweed) reported
from
Beaminster, England
@plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!
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Sacha
(@Sacha86086480) reported
@Plusnet woken up no internet told not until the 11th to repair appreciate covid but home schooling 2 kids no internet when there’s a fault on the line? Nobody else has this down our road. We are leaving on the 18th is this why this has happened please rectify!
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L C
(@l44ryc) reported
@Plusnet the irony of saying you're straight taking. Shambolic customer service from the start and I haven't even gone live with my service yet. Expect this to be cancelled!
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Josh Ryder
(@JRyderGaming) reported
@stream_giant @Plusnet Not had that problem. But I’ve not had issues with BT. What mbps are you getting,
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Aaron Young
(@aaronyoungesq) reported
@plusnethelp @Plusnet Hello. My fibre died in the wee hours. I've run through all your support tips and no joy. No one is answering the phone. Please help.
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AMES 💙
(@coolkitten29) reported
@plusnethelp Also your live chat seems available for NEW customer sales but stuff existing ones....... not a clever move Plusnet. Live chat should be accessible for everyone.
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Ruth Tien An Whittle
(@_tienan) reported
It's actually impossible to @ @Plusnet @plusnethelp to complain about their **** Internet. The tweet somehow does not show up on your public time line??
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Brendan
(@wildlime) reported
@Todoleo @Ricker666 @journeydan Plusnet (Soon to be switched off) 80mbs down and 20mbps £26 a month. Three 5G Broadband 1.1gbps down and 100mbps up £13 a month.
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Frances E Russell
(@Franny1916) reported
@athenalamnisos1 @virginmedia My experience of VM was also a catalogue of exceptionally poor service. Switched to Plusnet. Not perfect but better.
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L C
(@l44ryc) reported
@Plusnet can't even raise a complaint properly as once I cancel, you delete the ticket and don't pass my complaint to the complaints team... Pointless and **** service