Plusnet

Plusnet Outage Report in Lightwater, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lightwater, Surrey, England 01/06/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Plusnet outage reports came from the following cities: Slough, Walton-on-Thames, Feltham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomWalton-on-Thames E-mail
United KingdomFeltham Internet
United KingdomWoking Internet
United KingdomAldershot Internet
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • m_efthymiou the bme (@m_efthymiou) reported

    My @Plusnet sim hasn't arrived but my old sim has been ported. I now have no phone?! Help!

  • PopPopSprocker 🐶🐾 (@PopPopSprocker) reported

    @Plusnet absolutely shocking internet service. The amount of outages I’ve had over the last week is unacceptable. #cancelllingcontract #wfh

  • Plusnet Plusnet (@Plusnet) reported

    @Nichlosallsorts Hey there Nicholie, I'm sorry to hear regarding issues with your router, please can you send us a private message with your username, so we can investigate this further for you. Thank you - Liam, Plusnet Sheffield.

  • RikiCochrane Riki Cochrane (@RikiCochrane) reported

    @Plusnet Can you please email me - you have my email address on your records and I will then be able to reply? I am stuck in South Africa and need to discuss my service with Plusnet. Please do not ask me to use your horrible portal system !

  • BobenhamHotspur Robert Titchmarsh (@BobenhamHotspur) reported

    @Plusnet Thank you for your reply. Unfortunately it was my stupid mistake that was causing the problem. I had forgotten that I still had partial airplane mode turned on, upon realising this I was able to receive my texts 😬. Sorry to have bothered you.

  • sades__ Sadie (@sades__) reported

    @Plusnet Hi. I ordered a sim only package the other day, however my sim hasn't arrived yet and my phone for calls texts and Internet has been cut off before the new ones been set up (saying emergency calls only).Is there anything that can be done? Thanks

  • bekki Bekki BOO! 👻 (@bekki) reported

    Would be easier for me to answer the phone to Plusnet support if they didn't hang up after one ring. 😬

  • cra5h_davies crash ahhhhhhhhh (@cra5h_davies) reported

    @Plusnet @plusnethelp - can you advise of any issues today? My router has randomly dropped multiple times this morning and is taking a while to come back up. North West England

  • N4HM3D N4HM3D (@N4HM3D) reported

    Told @Plusnet Broadband that I'm leaving them for @VodafoneUK last week. Please tell me why I've suddenly got connection issues that are now unbearable today. Can't even stay connected for longer than 20mins at a time.

  • gerblin daniella raymond (@gerblin) reported

    @Plusnet anyone else's down? I checked my account and it says restriction but I'm paid up to date. HELP?!