Plusnet outages and service status in Lightwater, England

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lightwater, England

The most recent Plusnet outage reports came from the following cities: Hayes.

City	Problem Type	Report Time
Hayes	Internet	10 days ago
Cobham	Internet	2 months ago
Slough	E-mail	3 months ago
Godalming	Internet	3 months ago
Staines	E-mail	3 months ago
Staines	Total Blackout	4 months ago

Community Discussion

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Plusnet Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 13 minutes ago from Bracknell, England

  @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

• 
  Carlitos del Grana (@carlospinto08) reported 28 minutes ago from Twyford, England

  @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

• 
  Clare Revell 📚💙 (@ClareRevell) reported 32 minutes ago from Woodley, England

  Is @Plusnet down?

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 42 minutes ago from Bracknell, England

  @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

• 
  Clare Revell 📚💙 (@ClareRevell) reported 48 minutes ago from Woodley, England

  @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

• 
  Stephen Marriott 💙 (@marriott7170) reported 59 minutes ago from Wokingham, England

  Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

• 
  🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported 60 minutes ago from Farnborough, England

  @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  em b (@emb99483795194) reported 9 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  sussexgirl (@sussexgirl3) reported 10 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

• 
  Emma Constantine 💙 (@ConstantineEmma) reported 11 minutes ago

  @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 12 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

• 
  Ann Jones (@littlehaven2014) reported 13 minutes ago

  @Plusnet Hi I have received a request to return my broadband router. I am no longer a customer. I have followed the instructions to print a return label. Though I don't have a printer. I would love to return the router to be recycled. Please advise.

• 
  Rob Baillie (@BobaliciousBob) reported 13 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  Jake (@jakehumphrys) reported 14 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 14 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Damo🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@nanotek7) reported 25 minutes ago

  @Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today 🥲Thanks.

• 
  em b (@emb99483795194) reported 25 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?