Post Office outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Post Office Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Rhianedd 🌼 🌸 (@RhianeddRhys) reported 3 minutes ago from Llanelli, Wales

  Hi @PostOffice is there currently a broadband outage in Llanelli? Thanks

• 
  Karen Shreeve (@RoseTwerly) reported 29 minutes ago from Gorseinon, Wales

  @PostOffice Slow, clueless, unprofessional

• 
  Karen Shreeve (@RoseTwerly) reported 42 minutes ago from Gorseinon, Wales

  Gorseinon must be the worst @PostOffice there is. I swear the tellers must want it closed down. Hopeless

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tolga tursun (@greennbygreenn) reported 5 minutes ago

  @HM_Passport @PostOffice You idiot post office

• 
  Peter Reynolds (@pdnr777) reported 5 minutes ago

  Still cannot find out what has happened to my parcel being sent from the UK to Ireland; @PostOffice and @RoyalMail don't want to help and it is made impossible for a visually impaired person to complain, think I'll be contacting @Ofcom

• 
  Martin R Jackson (@montyjaxon1) reported 10 minutes ago

  @ArturNadol7566 @PostOffice Why was it that the Horizon computer system seemed to corrupt the data to the advantage of the Post Office and never the Postmaster?

• 
  RAVI RANJAN (@ravi_fit) reported 11 minutes ago

  @IndiaPostOffice is one of the most inefficient public service institutions, suffering from poor accountability, lack of ownership, and an outdated customer experience. Employees often appear insulated from the consequences of poor service, which ultimately hurts citizens. If meaningful reforms are not possible within the current structure, the government should seriously consider privatization or introducing greater competition to bring accountability, efficiency, and customer-centricity into the system. @JM_Scindia, some immediate reforms that can significantly improve India Post: • Mandatory acceptance of UPI and digital payments at every post office. • Clearly defined and publicly visible SLAs for all services. • Mandatory explanations and accountability whenever an SLA is breached. • A designated officer/team responsible for every stage of a service request. • A centralized grievance, escalation, and resolution system with proper tracking. • Real-time service tracking and greater transparency. • Regular publication of performance and grievance-resolution metrics. India Post serves millions of citizens. It deserves a system built on accountability, ownership, and measurable service standards. #postoffice

• 
  Paul B (@Paulashdown12) reported 11 minutes ago

  @PostOffice why does your branch in Crowborough have 3 desks but only ever 1 open? Worst possible customer service. You’ve got progressively worse since being sold to an overseas owner. Shame on you.

• 
  John Macaulay (@johnbhoy007) reported 11 minutes ago

  @PostOffice @MariaMitchell13 You employ liars. I’m disabled I waited all day Tuesday for a package it never arrives then the app says it tried to deliver at 4:44pm i have a buzzer and a bell in my home. I’m now 2 days later and can’t get any information I absolutely hate Royal Mail.

• 
  julian (@Julian2017124) reported 18 minutes ago

  Unlike my experiences with @PostOffice and @WilliamHill who fought me every single step, refused to apologise, and never properly fixed their mistakes, at least Sky has shown a real difference. This highlights how some companies seem to think they’re above the law, above being challenged, and completely unaccountable for their actions and decisions. Importantly, it’s not about companies always giving in or admitting the customer is right every single time sometimes the customer can be wrong. But when the customer has clear evidence that proves their side of the story beyond reasonable doubt, it shouldn’t be difficult for a company to simply say: “Yes, we made a mistake here’s your full payout.” Take the £5.75 @WilliamHill owed/owes me but refused and still refusing to pay properly they should have just admitted the error and fixed it. Why do some companies struggle so much to be honest and say sorry when things go wrong? It doesn’t have to end in long adjudication processes or court battles. Disputes should be settled fairly and quickly through agreement, not turned into fights.

• 
  Neil McIntosh (@Neil_McIntosh) reported 18 minutes ago

  Ed Davey should be investigated and if found a case should be pursued against him regarding his treacherous support of @PostOffice persecution of #Subpostmasters #PostOfficeScandal #HorizonScandal

• 
  Will (@ldon311) reported 20 minutes ago

  @EdwardJDavey I’d sit this one out Ed!!! Hypocrisy at its best. Your inaction killed people … your support of the aggressor killed people. #postoffice

• 
  Steven Anthony Lomas (@Steven_A_Lomas) reported 24 minutes ago

  Only one window of 5 open. Customers standing, queuing for 25 minutes. @PostOffice Whoever you sold the Eccles Post Office franchise to, they prefer profit over customers. Privatisation of public services? Sold off to non-English humans. REALLY BAD IDEA. Check Thames Water