Post Office Outage Report in Penarth, Vale of Glamorgan, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (61%)
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Wi-fi (18%)
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Total Blackout (12%)
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Phone (6%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Silverthorn
(@HouseOf_Gazelle) reported
1/2 Back in Feb we had to cancel our flight/hol due to a positive covid PCR test 1 day before flying, we were sad of course but felt reassured in that we'd chosen @PostOffice @RoyalMail travel insurance, six months later we are still trying to get our insurance £ back.
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Dr Susan Major 💙
(@suemajor) reported
It's not a good look @PostOffice #York. You have two staff members today in a city centre PO. One will only deal with business accounts and the other is checking a ?passport application - a long job, with no-one else to respond to a fuming queue of customers or support machines.
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Sandra
(@SandraEmmett) reported
@PostOffice My local post office refused over the counter for £250 said it had to be £500 , I shall go elsewhere with better customer service thank you
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Hannah Butcher
(@auburnroo) reported
If you are looking for the most slowest, outdated and incompetent service, look no further than at @PostOffice @WHSmith Beccles Branch - still the most inconvenience post office with poorly managed staff, awkward layout and needs serious modernising for a growing town.
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Andy J - Black Lives Matter
(@LovelyAndyUK) reported
@postoffice seems to have overcharged me around £15 and not given me a receipt 🤯 I’ve already emailed the customer care team.
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Nikki Daniels
(@nikkidaniels33) reported
@PostOffice Finally we managed, after hours of trying. Then 2 days later app down for maintenance and payments down. Will be sending our bank charges for the times we had no choice but to use our Mastercard due to the unreliablity of the @postoffice card
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rakesh baphna
(@rakeshb73) reported
@devusinh bhilwara 311001 ,kashipuri postoffice not taking any speed post for foreign ,why ? The lady is sitting there is not taking well care of customer ,immedaite suspend her and appoint a new staff there
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James Masson
(@jamesmasson1986) reported
Needed something delivered by @AmazonUK while on holiday unfortunately they dont deliver to the address we are staying at so we thought we would use the nearest collection point @costcutter @PostOffice been served by very rude staff & we have tried to collected twice now
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Hannah Butcher
(@auburnroo) reported
@PostOffice Thank you Stephen but I believe so many complaints and poor reviews of that post office service have been made over the years and nothing still HAS changed for the better! It needs a new venue as the WHSmiths store is too small and inaccessible. It’s a joke!
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Ryan Davis
(@rvjgd) reported
@PostOffice I have been standing in Southend high street pos office for 20 minutes now in a queue. A main post office. One person serving. Self service closed. They have been serving the same customer the whole time. This is hell.