Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (44%)
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Total Blackout (31%)
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Wi-fi (25%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie
(@dreamja86) reported
I mean it's a little snow . But I'm not going to go anywhere . I need to go to the postoffice but **** that that **** is hell .
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Richard Killip
(@richardkillip) reported
@PostOffice Doesn't solve the problem of your website advertising branches of being open when they're not, or giving duff information out when they're actually open though, does it?
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Andrew Ward
(@andy_ward1966) reported
@PostOffice Not good enough I am £20 out of pocket through no fault of mine. Poor attitude from the post office. No compassion at all for your customers
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Iguanabonzo🦩☃️🎄
(@myguelabonzo) reported
@PostOffice Hello! I would like to know where can I find info regarding sending letter to Italy. I did not find much on the website and I would like to know if the service resumed! Thank you 🙏🏻
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Anita Ivancenko
(@AnitaIvancenko) reported
@PostOffice hello, I would like to place formal complaint about one of the post offices. After serving me today they said not to bother coming in next time and just to use post box. I am posting large letters and require proofs of postages.
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Andrew Ward
(@andy_ward1966) reported
What a joke @PostOffice handed me a counter fit £20 note on the 1st December. And still waiting for a callback after several emails still no call. Very poor customer service
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Nitya Gandhi
(@NityaGandhi06) reported
@IndiaPostOffice need help I had done moneyorder 1 month ago PNR number invalid dikha rha hai indiapost k site pe Went to postoffice they are saying aap dekh lo When shouted they took written me that my shipment hasn't reached but then not helping me out
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Steve Oast
(@OastSteve) reported
Fact. if you post first class tracked next day delivery and pay £12 to the post office. They will not process a complaint about lack of delivery / or investigate for 10 days. Still not there 5 out 6 deliveries! Fuuuk&&g useless #postoffice #ineptordishonest
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Andrew Ward
(@andy_ward1966) reported
@PostOffice Complete and utter joke still no phone call think I have been more than reasonable. Twenty pounds down through no fault of my own caused by your irresponsible staff. And you can not be bothered to call me
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Royal Mail Help
(@RoyalMailHelp) reported
@___Soph Hi Sophie, we are a separate company to @PostOffice who you would need to contact about the service in branch. Apologies for the inconvenience caused. >Mayah