Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 12/09/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Wi-fi (21%)

    Wi-fi (21%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • RussellSHammond Russ (@RussellSHammond) reported

    I'm all for @RoyalMail workers getting pay rises, and I support their strike action. What I don't understand is why when I go to a royal mail @PostOffice and ask for next day delivery they are happy to take my money knowing full well that next day delivery is impossible.

  • ThabisoWaterson Thabiso Zungu (@ThabisoWaterson) reported

    @SimplySipho @OfficialSASSA The problem is not with Sassa but POSTOFFICE if want to explain further tell me

  • Ellisfinca2 Epsilon (@Ellisfinca2) reported

    @PostOffice Hi, can anyone help me please. It’s been a month since I submitted all documents that Collinson Insurance asked for. I honestly thought it would be quicker. It was stressful enough cancelling flights and accommodation due to a family member being hospitalised.

  • daveguthrie55 David Guthrie (@daveguthrie55) reported

    @EdwardJDavey crap you need ID to pick up a missed delivery from the postoffice

  • Corgi_Saur Tyler (@Corgi_Saur) reported

    This week is so overwhelming.. new job, 3 exams, helping people out, postoffice problems and general stress + time management... (Let's not forget my friend; depression) Bet who is gonna be nonexistent this weekend.

  • kimwillsher1 Kim Willsher (@kimwillsher1) reported

    @Letttie @PostOffice I don’t know how you put up with such terrible services in the UK. The French love paperwork but they tend not to lose it!

  • HelenWh75474251 HMW (@HelenWh75474251) reported

    @BBCRadio4 #youandyours My recently widowed mother has been trying to close her @PostOffice account for the last 2 months. They have all the info but still haven’t closed it. She needs the money for nursing home fees. This is increasing her distress at a sad time Please help!

  • cazzlebrook cazzlebrook (@cazzlebrook) reported

    @BlueVotesMatter @RoyalMail @PostOffice I agree - No fan of Starmer's either - he should do a damn sight more actual opposing but here we are. Whilst it's easy to try to blame Starmer though - He's not actually the one in power is he?

  • RoyalMailHelp Royal Mail Help (@RoyalMailHelp) reported

    @helpfulnomes We are a separate company to @PostOffice who you would need to contact about the service you received in branch. We're suspended the delivery guarantee for Special Delivery by 9am and by 1pm items posted from the 23/11/22 up to and including the 03/12/22. Customers will not...

  • cazzlebrook cazzlebrook (@cazzlebrook) reported

    @BlueVotesMatter @RoyalMail @PostOffice Of course not, having to choose different options to send things to my customers too. Strikes were well publicised, companies did have other options, bound to have a knock on effect throughout WHOLE service. Ex postie myself. The whole point of strikes is that they are disruptive