Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 12/06/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (27%)

    Wi-fi (27%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • crazychris1982 Lord Chard (@crazychris1982) reported

    @PostOffice @RoyalMailHelp @RoyalMailHelp can you help or do I need to go to another department?

  • JPCornelius Jordan Cornelius (@JPCornelius) reported

    @PostOffice Hi, waiting on the phone to customer support now- are there any known broadband outages around the Leeds area? Lost connection fully. Thanks!

  • GiTusMaximus GiTus Maximus (@GiTusMaximus) reported

    @PostOffice I told her it was safe to post, as I stated very clearly "It is not on your prohibited lists" and a rough value. She flat out REFUSED to accept it and I took it elsewhere. They, had no issues and listened to me. I've made an official complaint.

  • DanHamm08951803 Dan (@DanHamm08951803) reported

    @PostOffice Hi twice in consecutive days now, track and trace saying recipient not in I've been in all day waiting for these parcels. They haven't rang my door bell. This is from the depot at Sheepscar, Leeds. Could you help please?

  • 99PercentMusing Justin Val - Knight of Mothra (@99PercentMusing) reported

    Why does @USPS suck so bad? I'm sick of reading that my overdue shipment has been sitting at a waystation somewhere for days when everything else I ordered before it, including from eBay, has already been here... for days... #USPS #PostOffice #mailtruck

  • GiTusMaximus GiTus Maximus (@GiTusMaximus) reported

    @PostOffice Hello the Post Office. Can you please tell me, when were your rules changed that your Post Office staff MUST know what's in my package I'm sending? This, I believe is a privacy issue. So please, when did your rules come into effect?

  • TiggyTeam team tiggy (@TiggyTeam) reported

    @PostOffice @RoyalMailHelp If you're separate, then be separate. If you just have old creaking systems with no flexibility maybe don't profess to be that flexible "we can do it" company on your website and then be a lumbering dinosaur when it comes down to it

  • GiTusMaximus GiTus Maximus (@GiTusMaximus) reported

    @NewPOGuy @PostOffice What's the script then if a Post Office member of staff doesn't believe a customer (thinks they are lying)? How should they deal with them?

  • GiTusMaximus GiTus Maximus (@GiTusMaximus) reported

    @PostOffice Only if the contents are dangerous (Which I would never post).

  • NewPOGuy Post Office ≠ Royal Mail (@NewPOGuy) reported

    @L1A75 @PostOffice Yeah, every day people ask about passports or certification and we have to direct them to the nearest mains, who either are terrible at customer service or haven't had a single minute of training.