Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 01/11/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Wi-fi (21%)

    Wi-fi (21%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • sustainablist1 Mary Fuller (@sustainablist1) reported

    @PostOffice @RoyalMail Maybe that is part of the problem.

  • cocobear454 cocobear4 (@cocobear454) reported

    @PostOffice @RoyalMail Our local post office is looking more and more sparce and sad every passing month. Can you help owners with this? For example ours has a mouldy looking empty drinks fridge in it. I think they last sold a drink like 5 years ago.

  • hybridmoments97 K 🇺🇦 (@hybridmoments97) reported

    @PostOffice @RoyalMail It would be great if we could get counter service.

  • vnlbeans VNLbeans (@vnlbeans) reported

    @PostOffice @RoyalMail My New Year’s resolution is to find a Post Office with staff who do not hate their job and their customers in equal measures.

  • DebatingRoom David The Grey  (@DebatingRoom) reported

    @PatGrove2 @PostOffice @RoyalMail Worse, to be fair. The Royal Mail simply suppress wages and made many of their staff redundant during privatisation. The Post Office falsely accused staff of fraud due to a known software issue, leading to them being imprisoned.

  • rockyghughes Rocky Hughes (@rockyghughes) reported

    @PostOffice @RoyalMail We no that by how poorly you treat your staff !!

  • macmeonly buggrit (@macmeonly) reported

    @PostOffice @RoyalMail Going the same way though aren't you? Down the tubes.

  • abbeylinegold Ⓖⓡⓐⓗⓐⓜ (@abbeylinegold) reported

    @sam_bambs @PostOffice @RoyalMail The average customer still thinks that when they post a letter there’s a series of tunnels/conveyor belts under the pillar box that makes it magically appear at its destination where a postie empties the box & then walks it the last 100 yards to push through someone’s letter box.

  • tonyd21a Tony D (@tonyd21a) reported

    @PostOffice @RoyalMail A better resolution would be to campaign to reinstate the link between the PO and RM. The two should never of been separated. To see an example of what it would of looked like. Compare La Poste in France. Every town and village has a post office that's integral to the community.

  • ntfc2 Gareth (@ntfc2) reported

    @PostOffice @RoyalMail Royal Mail still service my town, whereas you've just shut the only Post Office. So I get the difference.