Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 11/30/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Wi-fi (25%)

    Wi-fi (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • RedVixen__ Janet 🇪🇺🌹 (@RedVixen__) reported

    @RoyalMailHelp @PostOffice I will do but why is so difficult to get help from RM? All the call and chat options are automated, with no option to describe your query. Why is not possible to speak to anyone?

  • dstevensonart david stevenson (@dstevensonart) reported

    @PostOffice @RoyalMailHelp Ok. Is it a common problem with their site as I know I bought the correct service with the right level of cover from the post office branch. Seems a bit dodgy their site does that ?

  • booobiesweets 💕Alice 💕 (@booobiesweets) reported

    @PostOffice They’re useless!!! Keep getting “oh they will ring you back”” still nothing. So just cancel!! I’ve delete direct debit!! And ordering a new provider today and I’m not waiting any longer!!!

  • matt03258906 matt (@matt03258906) reported

    @PostOffice I’d rather you just get behind a counter Stephen than checking Twitter !! Been happening for years ! Closing them all down and then shoving them in a crappy part of WH Smith’s ! Go to any one of them right now and it’s mayhem

  • kelz1099 Kelly (@kelz1099) reported

    @PostOffice no service on phone line - tried to call and advised nationwide outage

  • Naomif1girl Naomi - Jayne (@Naomif1girl) reported

    @PostOffice Isn’t it delightful how you’ve trained your staff to be extremely rude to customers? Lie also. I use drop and go system. They’ve not bothered sending last weeks parcels had the nerve to be extremely rude this morning about it. Claiming they called me yesterday. No!

  • drwb12 kernowdrew (@drwb12) reported

    Stuck in the queue at the #SE23 #PostOffice… and it is very long. The service is often painfully slow, so don’t expect to hear an update from me for a day or so. 😔

  • Dream_Girl39 ... (@Dream_Girl39) reported

    @auspost I’m a nurse and was off a night shift when that happened. I don’t deserve this unpleasant service from a postman. I want a formal apology from the postoffice. I don’t want him to deliver parcels to my area anymore. He knows my name and address. #6

  • Niam2810 Emily Richards-Littlefield (@Niam2810) reported

    @djb1707 @PostOffice I think you'll probably find that charges from the retail card provider are the culprit. The retailer would probably making a loss selling you cans by card, however you can support your post office and retailer by withdrawing cash for the transaction from the post office.

  • runabitfaster Clark Lawson (@runabitfaster) reported

    Dropped a @parcelforce off at a @PostOffice on Sat but tracking still shows that I need to drop off the parcel. What’s going on? Please help via DM