Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 11/05/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Wi-fi (18%)

    Wi-fi (18%)

  4. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Fairy_Foot Mia (@Fairy_Foot) reported

    @PostOffice @susie_dent If only the three different PO branches I went in had the miniature sheet for the Flying Scotsman issue. They had the stamps.

  • Deadcowboys Deadcowboys (@Deadcowboys) reported

    What is it @PostOffice with the morons in Mitcham Post Office? Refusing to give cash to a @BritishGas customer with a letter from BG saying they are entitled to a cash payment as they don't have a pre-payment meter!!! #*****

  • siany_d Siâny D (@siany_d) reported

    @patch8652 @PostOffice A branch can only open if a retailer or individual wants to take one on. And as the pay to run a post office is so poor most people steer clear

  • che_ranjith Ranjith Che (@che_ranjith) reported

    Hai Sir.parcel is sent 17feb from jaipur to Malaysia. The parcel still in Delhi foreign postoffice since 5march. Please help us to know the why getting delay.Last time we receive the parcel in 10day. This time too much delay? Cons No: CR432932432IN @IndiaPostOffice @ForeignDelhi

  • Rantsofus1 Rants of us (@Rantsofus1) reported

    @lnprivs @PostOffice Never

  • Mrs_I_B Irena (@Mrs_I_B) reported

    @PostOffice Thank you for getting back to me, just to clarify ‘at the same time’ - if app is registered on another phone - can I still use it to top up the money (in case of emergency). ‘At the same time’ - is that literally at the same moment- or while it is registered on a different phone

  • Papageorgeous Marylou P (@Papageorgeous) reported

    @PostOffice 10 minutes already, at least 17 people in front of me...unfortunately its the case every day... worst thing is that I ended up here after paying for next day delivery, waited at home, no one rung the door bell and I found a red card later in the day, so I had to come and collect.

  • DoalGeeta Geeta Doal (@DoalGeeta) reported

    Occurred to me this evening; how can anyone prove their mental state without visiting a GP? Someone who can barely speak without flashbacks of an incident? Someone who can barley leave the house. Can Sir Wynn understand? @PostOffInquiry @PostOffice

  • MattBlack2022 Matt Black (@MattBlack2022) reported

    **** you @RoyalMail and @PostOffice. Posted a memory stick to my sister with details and photos for a funeral. Envelope delivered today fully REsealed, memory stick nowhere to be seen, you thieving arseholes. I hope your strikes put you out of business.

  • dcrrian dorrian (@dcrrian) reported

    @PostOffice I've just been advised by SSE that government energy payments that are to be re-issued are valid for 3 months from the re-issue date. Can you confirm this information is accurate and there is no end of March deadline to cash them? Thank you.