Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Total Blackout (61%)
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Internet (30%)
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E-mail (5%)
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Wi-fi (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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TwerkTubeTV
(@twerktube365) reported
Been waiting on this 🚐mail man since 10am damn should of used my pobox instead would of been there at 10am #postoffice
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artiF1ed
(@artiF1ed) reported
@PostOffice Thank you, is this because of positive covid tests, or some other reason? It would help understand a timeline of reopening. I'm stuck using terrible one till small branches in horrible little kwik-e-mart style shops where they don't know what they're doing.
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itsthesd
(@itsthesd) reported
Morning. Your Southwark park road branch in london, se16 was meant to open at 9 but the shutters are still down. Me and a few others have been queuing in the rain for too long now. Some@of them elderly. What’s going on? @PostOffice
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Leslie Rogers (LeslieDaWelsh1)
(@LeslieRogers5) reported
@PostOffice is there issues with card accounts? Payments havent gone in that should have meaning unable to pay rent! Card is declined everytime and others have had it too.
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Emma Pearson
(@EmmaPearson89) reported
@PostOffice I posted an items signed for first class on Tuesday and it’s still hasn’t got to it’s destination. When can I expect it to be delivered? Worried it may still be at the post office I left it at!! Tracking doesn’t seem to help.
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Diane Aitken 🏴
(@Scots_Geek) reported
@PostOffice I made a complaint on the website on 5th January and have still not received a response. I understand that the virus has caused delays, but more than three weeks isn’t good enough...
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Paul Atkinson
(@PaulCAAtkinson) reported
@PostOffice I've sent numerous emails to both and have sent it again. I'd like a reply, or even better, a phone call to explain the situation. I think that's the least your customer service dept can do rather than these 'ping pong' tweets!
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David Andrews
(@Chcukles) reported
@LondonTheatre1 @PostOffice They don’t have a phone number anymore!! I would suggest buying over the counter, rather than online. Should avoid this problem and support the post office branch
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Suzy Vials
(@suzyvials) reported
@hayb81 @PostOffice Have you had any luck yet, same problem here, causing major problems @PostOffice
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Ollie D Smith
(@OllieDSmith) reported
So @PostOffice I was told in your Beeston branch today that I was not allowed to post items at the counter where there was no queue. Rather I had to join the very long queue for the self-service machines “because the managers said so”. 1/2