Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 11/16/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Wi-fi (18%)

    Wi-fi (18%)

  4. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeShields01 Lee Shields (@LeeShields01) reported

    @RBS_Help PLEASE HELP This is extremely important!!! My Mum needs to open a bank account urgently because her @PostOffice account is being closed!!! If she doesn't open one she will lose full access to her money... 😰 She doesn't have a Driver's license or Passport... HELP?!?

  • bretty_tuxford Brett Mason (@bretty_tuxford) reported from Retford, England

    Queue for 45 minutes on the phone to @PostOffice for broadband issues, finally get through does a line test and cuts me off! Back on hold it is! No wonder the complain lines are so busy!!

  • McJulianAgain McJulianAgain (@McJulianAgain) reported

    Shout out to the @PostOffice guys for their customer service. Heroes to a man 💪

  • mwalesby90 Matt Walesby (@mwalesby90) reported

    @PostOffice your service at Forest Hill @WHSmith is always appalling - only one window ever open and the queue always goes around the entire top floor of the shop…

  • kitkatkbelle Kelsey Winter (@kitkatkbelle) reported

    @PostOffice I have been passed round to three different departments now, on hold for 30 minutes and each department says the other can help with my issue 😑. Im about to lose the plot 1/2

  • TheHooby Barbara Brewer (@TheHooby) reported

    @LilywhiteSimon @PostOffice @RoyalMailHelp Thank you, bloody annoying all the crap that comes through the door!

  • joelredbourne Joel Redbourne (@joelredbourne) reported

    @PostOffice, have you anything to say about leaving an 85-year-old lady living alone in a house with a ceiling down for a week because your home insurance is next to useless. Shame on you for your callous indifference.

  • Garyroe86653487 Gary roe (@Garyroe86653487) reported

    @PostOffice please explain to me why your guy at Banbury post office refused to print a returns label for my wife! Your website clearly states this is a service you provide buy scanning bar code, he sent her to Rymans and was charged £2.75. Not impressed!

  • aankitasharm Ankita Sharma (@aankitasharm) reported

    Sub postoffice Siswa Bazar Maharajganj..Ankita Sharma..pin code 273163. SIR MY ID HAS BEEN LOCKED SINCE 26 NOVEMBER..I HAVE COMPLAINT BUT MY QUERIES HAS NOT BEEN RESOLVED YET. TOMMOROW IS THE LAST day ..OTHER WISE I HAVE TO PAY DEFAULT FINE.. @IndiaPostOffice @nssaa_i

  • TheMightyBrocks Brockster (@TheMightyBrocks) reported

    @PostOffice still nobody on self service Exeter WH Smith Guild Hall