Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (40%)
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Total Blackout (33%)
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Wi-fi (27%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Dzhemesh
(@Dzhemesh) reported
And maybe not. **** the @usps, worthless, inefficient, **** eating, *********** organization. Quicker to ship with a dying 80 year old mule than with the #PostOffice. #DefundThePostOffice
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Del's Wellness
(@DelsWellness) reported
@PostOffice I've sent a complaint for my order (0212-EC9A-01D5-689F) a month ago and I'm yet to receive a reply. Any idea when I might get one please?
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steven wilhelm
(@stevenwilhelmso) reported
@DanRather I wish you could see how bad the Postoffice has got to be i’ve been a mailman for 23 years and I never seen it this bad the pandemic the weather people are afraid to go out and everyone is ordering online it’s unbelievably how many packages we are delivering a day
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Richard Evans
(@Dickyevans73) reported
@PostOffice I think the postmaster at Streetly Post Office on Blackwood Road needs to go on customer service training, there is no need to be rude nor shout at the customers, even if they are in the wrong.
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Steph
(@ItsStephm_) reported
@postoffice Just walked to my local Fareham post office but the whole branch is closed down due to 'unforeseen circumstances'? Don't suppose you could give any further info as I need to post my parcels out asap!
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Ash
(@gobbyburd) reported
@kr15___ @PostOffice I think in these instances you rely on the public to exercise some common sense. Businesses cannot be held responsible for people's bad behaviour. May I also add that "ratting" on people in the current climate isn't helpful. Working through a pandemic is stressful enough!
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Ash
(@gobbyburd) reported
@kr15___ @PostOffice So the police are called and the shop shuts or a staff member has to monitor the queue. Your service is delayed even more and your problem is greater. The staff cannot enforce the rules if the public refuse to follow safety measures. It's not as easy as you may believe.
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fiona mccrea
(@finzer1) reported
@PostOffice Ref. H0000195558/02. Please cancel the policy I informed you weeks ago I did not want it renewed - my father died a couple of months ago and I have enough to do rather than chase something like this
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Daniel
(@SelfBiasResisto) reported
@PostOffice Sent a DM with a issue with Post office
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Music + Art = C75 Live
(@C75Live) reported
I've got an idea @PostOffice for these covid/self service times. Self scan parcel drops. I just queued for half an hour so a guy could scan the barcode on my parcel and give me the receipt/pop that printed out. If we can scan food in supermarkets why not that.