Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (63%)
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Total Blackout (26%)
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Wi-fi (5%)
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Phone (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Perrott
(@_Jasper_Plays) reported
@PostOffice I think it’s actually an Amazon problem. I checked on Amazon that it was the PO near her & it clearly showed that on the map butthe address was actually West Worthing. She’s now on a bus. I just wish the person had been more empathetic & helped the 1st time she went in.
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Dave Ambo
(@DaveAmbo) reported
@PostOffice What happened Tom? Site is still bad.
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𝔸ℕ𝕋𝕆ℕ𝕀𝕆
(@MrGio89) reported
I should not be given 3 different companies and 4 different phone numbers. Just to progress my car insurance claim. Like what the…?! 4 days have passed and I still haven’t been told when I am getting my courtesy car. The service from @PostOffice insurance is not good.
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utkarsh jajodia
(@utkarshjajodia) reported
@speedpostdandi @PostOffice hello I am dilip jajodia from darbhanga bihar..very poor service in post office lalbagh ..not any response taken by anyone .. documents wrong delivery to another one for this reason I am going post office from 2 days but no one taking seriously..
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sonjajakovljevflash
(@sjboxoffice) reported
@PostOffice 5 pounds is charged for the transaction. Did not make no sense as I can withdraw money for myself without charges. She said there is no way back on the BANK account. Lady advised me to call the number on the back of the card to discuss my issues -
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Naomi Langford-Wood
(@NaomiLWood) reported
@DanNeidle You stay in lane well & it confuses issues by referring to any payments as ‘compensation’. There are many aspects to what the #PostOffice owes the SPMs it defrauded with its fake accounts and erroneous prosecutions. Imo no Post Office director should be involved with decision
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sonjajakovljevflash
(@sjboxoffice) reported
@PostOffice after the phone call finished I transferred euros in GBP in the app- I had 165£- I can go and pick on any cash point for my self- I would like to know who are #postoffice employees- that want to "help" me, and CHARGE me those enormous sums for CASH WRIDRAW? Why barcode transfer?
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sonjajakovljevflash
(@sjboxoffice) reported
@PostOffice Hello. I have evidence in form of a recorded phone conversation on your personal(people on your phone help line)- trying to steal my money over some form of #barcode. Where can I raise my concerns?
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marcus
(@_sqly_) reported
@Jake_Hanrahan @RoyalMail Why dont you use amazon or smth? State postOffice here is ******* terrible too tbh
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patience is a virtue
(@patienceisavi12) reported
@g4r37h @PostOffice I'm sure that poor guy working on his own with no reprieve from serving people in that queue, loves it to know all those people he serves call him names, ironically or not!!!