Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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JCD
(@JCDonnelly19) reported
@PostOffice and deansgate aswell it had a sign says post office open guy was very rude maybe look when they actually close
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Evelyn Smail
(@evesmail) reported
@Postoffice Just heard cashiers are now checking whether books being posted via your service are not 'illegal'. 'Illegal' meaning ‘anti-government’. Is this true?
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JurateW #fullyvaccinated 🇪🇺🇪🇺🇪🇺💙
(@JurateJW) reported
.@PostOffice absolutely disgusting service. Posted something 1st class signed for last Wednesday; still showing as held in the original post office. ????? What's the point of posting something to be delivered next day? #complaint #worstservice
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Hemong Patel
(@Hemong) reported
@PostOffice I sent a parcel via Special delivery on the 2nd Dec - it's yet to arrive. I've been waiting 50mins on the phone for customer service. 50 mins unbelievable. Why do you a number to call when no one answers?
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Ruth Romano
(@RuthRomano) reported
@PostOffice But your helpline never answer the phones. I have been trying for days. All I get is the same message 'we are experiencing high call volumes.' It's not good enough. How do I complain?
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Lucy
(@lucydawsxn) reported
@Mphillips_LDFC @fxofbeauty @PostOffice I think this is a little bit rude. If you don’t have anything nice to say, please don’t reply. I had already started sorting this with the right company considering you can see someone else had already pointed me in the right direction.
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Gaby van Uitert
(@Gabster_78) reported
@tradeinnsl This is what I mean. The postoffice says it has been delivered. But it is not. Tradeinn wants me to file a complaint with the postoffice, but the postoffice says I cannot file one, because I didnot send the package. They refer me back to tradeinn. This is going in circles.
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Canterbury Wells
(@canterbury2021) reported
@PostOffice I am Sorry I was just having a bad day x
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Sarah
(@zoisiab) reported
Just went to @PostOffice to send a small parcel. Has been a while, but seems it’s the norm to advise customers that “due to it being Christmas, lots of parcels are now going missing”. telling me your service is a tad shakey in order to try up-sell me postage 🤨
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Laura Creaven
(@lauracreaven) reported
@PostOffice It wasn’t this morning when I was on the bus going to it. I’ve been to the city centre branch and spent over £100 on postage. I will not be repeating this nonsense. Please can you give me the complaint details.