Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 12/26/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Wi-fi (21%)

    Wi-fi (21%)

  4. Phone (7%)

    Phone (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • sparky_cooper Sarah Cooper (@sparky_cooper) reported

    @PostOffice what's going on with the Internet tonight...... no Internet connection for the past hour in Basildon! Rebooted the router several times, but still nothing. This is happening a lot lately, definitely not the service I am paying for each month!!

  • AlaminMiah123 alamin.miah123@outlook.com (@AlaminMiah123) reported

    Wish or postoffice **** about with me then I'll show you what else I can do

  • annieclarke1974 Annieclarke1974 (@annieclarke1974) reported

    @PostOffice I have done this and still not heard from you, how hard can it be to cancel a contract? I have now had to make 2 payments to you that I don’t want to because you won’t answer the phone or email

  • declanmc DM (@declanmc) reported

    @PostOffice Thanks Stephen, just emailed them. What can I do if I have an urgent issue that needs sorting and receive no response?

  • JuanitaHoe Juanita *** (@JuanitaHoe) reported

    @PostOffice Thanks for responding. We haven’t spoken to anyone. Every time we try to call the automated answerphone cuts you off. No live agents are available on web support page either.

  • ShakeIslam Shake Islam (@ShakeIslam) reported

    @PostOffice the worst internet service ever! I gave notice to cancel my contract yet I’m still being sent bills!! #poorcustomerservice #worstserviceever #rubbish

  • LeftyHV Chorlton (@LeftyHV) reported

    @PostOffice Here's a message don't allow Post Office s to close a weekend. Poor service from a private company.

  • etihwv Veronica White (@etihwv) reported

    I sent a parcel today using @parcelforce 48 hr service. Very unimpressed by a transaction made significantly longer by @PostOffice woman persistently trying to sell me '2nd class registered' (aka signed for) as a fully tracked service. @RoyalMail should worry about such ignorance

  • ThomasB472 Thomas Brookes (@ThomasB472) reported

    @PostOffice Is the nearest branch with self service Standishgate?

  • GrumpyOldBones Grumps! * (@GrumpyOldBones) reported

    @PostOffice Collected an immaculate new car on Wed & car immediately parked in drive & not moved due to Covid restructions. Only person to come down the drive since, was the postman this morning fully ladened up. This afternoon I find a scratch along the drivers door. So annoyed!