Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 01/16/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (25%)

    Total Blackout (25%)

  3. Wi-fi (19%)

    Wi-fi (19%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenVaugha11 Stephen Vaughan (@StephenVaugha11) reported

    @PostOffice how’s about taking the franchise away from @WHSmith Dunfermline branch,they not interested,never staffed properly and only open when suits

  • Freedom_2004 Rik_W 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇸🇪 (@Freedom_2004) reported

    It is taking @RoyalMail a ridiculous amount of time to restore its International Tracked services via the @PostOffice network! It is now THREE WEEKS that I cannot send Int Tracked to my customers through the Post Office! Get it sorted!!!

  • Mikey_1993_ Michael Carlson (@Mikey_1993_) reported

    @RoyalMail @RoyalMailHelp .. I know 8 days isn't very long, but very disappointing that they took my money to purchase a service that clearly isn't working properly. The "cyber incident" was 3 weeks ago, so why were #PostOffice still selling Int'l Tracked early last week? (with no mention of any delays)

  • scook2003 scook2003 💙 #GTTO (@scook2003) reported

    @PostOffice Hertford a fine example as to why I no longer use. Massive queue, two members, of staff. I just want to post a fully labled up parcel and no way unless I queue to hand it over. Very very poor, very very frustrating.

  • NewPOGuy Post Office ≠ Royal Mail (@NewPOGuy) reported

    @RoyalMailHelp @nirajhpatel76 @PostOffice Nope, this is RMs problem, read it again.

  • Arun83053727 𝙩𝙝𝙖𝙡𝙖 𝙖𝙧𝙪𝙡 (@Arun83053727) reported

    Sir ippb balance enquiry missed call and Sms balance enquiry system are not working now. Customer care also not pickup the call. Now near postoffice also closed. How can I check my account balance now?. Worst customer support 😒. Plz solve the problem. @IPPBOnline @PMOIndia @RBI

  • Maenie Maenie (@Maenie) reported

    @PostOffice trying to buy postage online. I want to drop to my local post office, but the only option I seem to be given is to have it collected. That doesn't work for me. How can I buy online and drop at PO?

  • igotthewoo W (@igotthewoo) reported

    Hi @PostOffice your partner @RoyalMail won’t pay my £1000 special delivery claim. They asked me to provide a manifesto from the Post Office with data on all goods handed over that day. My local declined and said this is private info and you cannot disclose this to me. Please help

  • nattyplums post office scandal survivor (@nattyplums) reported

    @PostOffice Believe me there's nothing worse than having 3 post office auditors rock up on your doorstep. 1 no problem, they are harmless, and stupid, but 3 means they are on a mission to end a career and investment.

  • themarsh_wiggle Lizzie Ferguson (@themarsh_wiggle) reported

    @PostOffice Why are some services "disrupted"? Are the mules on a go-slow? "Discounts" will help me send a parcel abroad?