Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 11/17/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Wi-fi (18%)

    Wi-fi (18%)

  4. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • realjackoh187 Jack Kelly (@realjackoh187) reported

    @PostOffice can someone help me please

  • meyountheworld Nick Vukelich (@meyountheworld) reported

    @PostOffice @RoyalMailHelp @RoyalMail have 48hrs tracked item, says DELIVERED today, last track info "09 March 11:38am Delivery Attempted - Address Inaccessible Huddersfield DO" Waited on call for 1hr - no joy. How can this be? Our local postman delivers daily! Please help.

  • helinkaradoruk Helin Newroz Karadoruk (@helinkaradoruk) reported

    Just went into the Post Office on Upper Street. Came across an employee unlike I’ve ever seen. How can an employee be allowed to insult/belittle a customer and shout at them? I understand having a bad day but resorting to insults is disgusting. Shame on you @postoffice

  • sproooce Rachel 💙 (@sproooce) reported

    @WHSmith @PostOffice It might help if your staff are made aware as they had no solution other than to send me to another @PostOffice this morning - luckily, I manage a 2 mile round trip, not everyone can.

  • mattjcooper1 Matthew Cooper (@mattjcooper1) reported

    @PostOffice very rude man inside!! He’s been like this for years! Why has no one done anything about his attitude and the way he talks to people?

  • Tasha2168 Tasha (@Tasha2168) reported

    @GravesendTCM @Tom_m_gibson @PostOffice Have you tried going to the sorting office they might be able to help you out they are really good in there

  • RobHurley1827 RobsRawMusic (@RobHurley1827) reported

    @RoyalMailHelp @PostOffice I've received a damaged item from amazon which arrived damaged (glass smashed). They've sent me a returns label. Can I send broken glass thru post?

  • Kisten_Luke Luke kisten (@Kisten_Luke) reported

    @PostofficeSa @PostofficeSa it's sad to say that our postoffice sa is a dishonest service provider I had a international parcel scanned in on the 22 SEP 2020 Dispatched from sorting center DURBAN A 12:39 AM this is what the information say on the system from my

  • BorderSeaIrish Irish Sea Border (@BorderSeaIrish) reported

    @PostOffice any chance you can answer you phones instead of cutting me off after waiting 15mins? Also cannot message anyone online as the facility is down. I’d be quicker using a messenger pigeon!

  • ceriannmcgraa Ceri-Ann (@ceriannmcgraa) reported

    Be careful what you’re paying for postage at Blackheath @PostOffice - they seem very keen to give you the ‘cheapest’ option which somehow is 3 times more expensive than anywhere else. If you ask for clarification you just get a rude and deliberately obtuse response #fraud?