Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 12/09/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Wi-fi (21%)

    Wi-fi (21%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • ArmitageAndi Andi (@ArmitageAndi) reported

    Making themselves redundant, a confusing and complex system that will alienate many people. Next time I’m going to insist on having a human engage with me as a ‘customer’ @PostOffice @RoyalMail

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://postoffice-service-info[.]com/ #phishing #postoffice #enom

  • caroschronicles ℂ𝕒𝕣𝕠𝕝𝕚𝕟𝕖'𝕤 ℂ𝕙𝕣𝕠𝕟𝕚𝕔𝕝𝕖𝕤 (@caroschronicles) reported

    @PostOffice does your document certification service include Wills? Thanks

  • Mphillips_LDFC Martin Phillips (@Mphillips_LDFC) reported

    @FindingDore @PostOffice Post Office Self Service Kiosks aren't really self serving as staff have to come and verify anything that needs a barcode attached such as signed for /special delivery etc.. Therefore it isn't practical to have them operating if there is only one or two staff working

  • devb_93 dev bhagat (@devb_93) reported

    @PostOffice @CitizenCard I have an Incoming letter from The netherlands to zip code HA37NQ at Harrow, it haven't reached yet. I fear as there was an error in the addressee name the letter was undelivered. Can someone from the local post office at harrow help me in finding my letter.@PostOffice

  • Amandacalbastos Amanda M. Bastos (@Amandacalbastos) reported

    and nobody said there was any issue, today I called you guys again and you said that the document was sent back to BR. Nobody from PostNL was/is helping with anything. I have confirmed with Brazilian postoffice, everything went correctly and when it arrived here it was neglected.

  • GenevaBerry96 Geneva Berry (@GenevaBerry96) reported

    @PostOffice Yeah I have. They refused to help me even though was your employer whom told me the wrong information

  • CarlosD01814644 karlos&oscar (@CarlosD01814644) reported

    @PostOffice It’s a post office. Standards with consistency should apply. Why don’t you do your job and get it on the way to be solved. Go that extra mile and sed to them. One of the legacy of customer care- the extra mile. I presume you know that

  • CarlosD01814644 karlos&oscar (@CarlosD01814644) reported

    @PostOffice why wouldn’t the person at the counter issue me with a VAT receipt this morning, unless I was paying with card ? Is it because he wanted to cancel the sale and keep the cash? Is this procedure at the post office? Only changed his mind when I showed a previous receipt

  • marcelle_xox marcelle richards (@marcelle_xox) reported

    @PostOffice who can I speak to about a complaint? You have sent all my business parcels without ANY POSTAGE on! How is there no numbers to contact Customer Service!!