Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (44%)
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Total Blackout (25%)
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Wi-fi (19%)
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E-mail (6%)
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Phone (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Clay
(@MetalClaySchool) reported
@PostOffice Post office staff are abused by customets daily because of rules and clients services. When they can't get the service because they have wrong paperwork they abuse staff. Shame the staff side of the story is not believed. Just like they did not believe subplot master's. Disgrace
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Mike Pursey
(@MikePursey) reported
@PostOffice Where can I make a complaint? I have a Mcoll's run post office near me that is closed more than it's open. I have been into the shop at least 5 times the last few weeks and 3 of those times the counter was closed due to "a broken or rebooting terminal" Very Annoying
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Ryan Minchin
(@Ryan_Minchin) reported
@AtlanticFyoo @PostOffice Those poor people whose lives and livelihoods were ruined. And the Post Office fought tooth and nail to cover it up, knowing that people had been sent to prison undeservedly. The entire episode is disgusting.
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Rachel Mewes ♿ 🌹 🇪🇺
(@rachelmewes1982) reported
@PostOffice No I'm not keen on raising a complaint about a member of staff's prejudiced attitude with that member of staff. Which was my only option. I will be closing my account though. Perhaps you need some advice on inclusive business procedures from the disabled community.
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Paul Sherratt
(@globaljukeboxer) reported
@ian_mood @PostOffice @peta Never come across these evil things before Bloody hell ... people
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concerned-covid
(@covid_concerned) reported
@PostOffice kind of you to reply so quickly and I certainly appreciate that, but in the modern age there is little excuse. Not enuf workers? Employ more. Why aren’t the staff who are not working in Ballynahinch moved to Crossgar & vice versa? The garage is open to 11, how’s that reduced?
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iankerr_science
(@IankerrS) reported
hope today that post office managers will have their convictions for fraud overturned. Lives were ruined and may never be repaired by @PostOffice Horizon computer scandal. A horrific example of corporate Goliath trying to destroy hundreds of "Davids" #PostOfficeScandal
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Jon Banks
(@JON_BANKSY) reported
Well that was a sleepless night. A few months shy of 20 years and we are finally here. Today is the day where a 19 year old girl who has been robbed of all of her 20’s and most of her 30’s gets acquitted of a crime that never took place due to a horror show from @PostOffice
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Alison Moffatt Rejoiner 🇪🇺 #FBPE
(@alisonmoff) reported
Well what a day . Scam#1 husband gets text from @PostOffice ... obvs not really asking for £2.00 . Just follow link give bank details etc etc . Tells me this morning arghhhh this is a scam.... contact @HSBC_UK fabulous support.
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Jon Lia
(@JonLia5) reported
@PostOffice Hi Ryan I raised the complaint some 6 weeks ago and the issue has not been fixed. All I have been trying to do is pay money into my account but it doesn't let me. I have made 5 calls over the last 6 weeks, all i get told is that this issue should be fixed shortly.