Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Jen Collins (@Jmarielife) reported from Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Hill-Lines (@OhKnit) reported
@PostOffice Parcel was sent to me Saturday 30th April and has not arrived. Sender used self service kiosk and it did not give receipt as out of paper and no staff. Are they able to go back and get another receipt printed if they have all the relevant details about parcel?
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Lê Nguyễn Minh Ý (@minhylenguyen) reported
@PostOffice Are there any cameras in every branch? I had a problem when I deposited my cash. If yes, could I watch it again?
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Jaynage (@Jaynaged) reported
@PostOffice Thanks for this. I'm getting a 'waiting for documents' on the passport tracking service, so I know it's not you lovely folk. (FYI your staff at Wokingham in WHSmith are brilliant)
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Aaron 🌪️ (@ROALY) reported
No longer can logistics companies maintain their own fleet of personal and fulfillment centers or customer facing offices. That is too costly and if done at truly wide scale you will have a Indian Postoffice like entity or ****** service experiance.
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Anthony Barnett (@AnthonyBarnett) reported
I went to post a birthday present to my granddaughter and the Post Office says it’s systems are down and it can’t even weigh it or take it. And they have no idea what’s happening @RoyalMail @PostOffice
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Dave Townsend (@EnglishMossop) reported
@PostOffice They were unable to help, tried to explain that it made sense that someone who has held a US license for more than 25 years should suddenly cost £560 more to insure just because they passed their UK test. So I cancelled. @tescobankhelp charged us just £380 for a new policy
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isabel_bennett@hotmail.co.uk (@isabel__bennett) reported
@PostOffice Also been on hold for an hour and you've just put the phone down on me.....seriously
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Team America (@AmeticaTeam) reported
Hey @POTUS It’s time Fire that fat *** useless hunk of unqualified crap that’s currently the Postmaster General !!!! @USPS It’s time to get rid of Fat Louis and get a REAL postmaster that actually knows what their doing and CARES about the future of the #PostOffice
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nicola johnson (@nicola_johnsonx) reported
@PostOffice my local post office in Bow, E3 is not open they are saying their system is down is this going on everywhere?
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CTRL | Th3_Vincent (@Th3_Vincent) reported
So, @PostOffice just delivered my PC back as they told the local post office it was too large and too heavy, so now I gotta find another delivery service to help me out. Need it pretty cheap please as I bit short on cash cheapest I found so far is @parcelforce £80 a need cover