Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 11/28/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Wi-fi (25%)

    Wi-fi (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • JimMitc45060679 Jim Mitchell (@JimMitc45060679) reported

    @PostOffice Hi. If I use the PO Digital Check and Send service to renew passport, can I pay to have the old passport returned by courier or special delivery please? Thanks Jim.

  • rayverma Ray Verma 💙 (@rayverma) reported

    @discogs Is it common for a paid item (I'm the customer in this case) to go missing whilst in transit, please? Its happened to me for the first time. Item paid a week ago and sent around the same time. Proof of postage sent to me via the seller. (@RoyalMailHelp, @PostOffice)

  • Crackle33_ Crackle33🌿 (@Crackle33_) reported

    @PostOffice I had a package go missing in August due to an error at the post office kiosk - where the wrong country was input (USA instead of Tenerife) I cannot get a reply on email to my claim, can you please help me get support?

  • GuyMuppet Mkhize Eradicator Muppet Guy (@GuyMuppet) reported

    @CyrilRamaphosa you want the PO to deliver any parcel under 1kg but they are closing down 130 branches and have massive irregular expenditure. How is that gonna work? #postoffice

  • themarkbourne Markachipolata (@themarkbourne) reported

    @PostOffice Hi. A parcel has been sent me via your Drop and Go service. Is there any way I can track this parcel? Thanks

  • DMK53576323 DMK (@DMK53576323) reported

    @HM_Passport for son's psport renewal I sent old pssport via postoffice recorded delivery. Passport office confirmed it was signed for. Have chased 4 times on phone since 10th April, office states they can't find it + will look. But never calls back. Maybe you can help?

  • DMK53576323 DMK (@DMK53576323) reported

    @HM_Passport for son's passsport renewal I sent old passport via postoffice recorded delivery. It was signed for as confirmed by passport office. I have now chased 4 times on phone since 10th April, but office never calls back. Maybe you can help?

  • saraafaq Dream Girl (@saraafaq) reported

    @PainBuyer No address problem there delivery service is postoffice which is very messy dishonest postman again did same with my parcels

  • fionamcgreenwo1 Fiona (@fionamcgreenwo1) reported

    @PostOffice need a drivers licence and been to 2 Post offices already who's machines are broken and can't do it currently. Can you tell me where I can get this done in Southampton/Portsmouth area?

  • boltbolaya Lsg (@boltbolaya) reported

    Let’s not get emotional about the #Postoffice closing down. When was the last time you used the post office for post office related work? Don’t tell me about license disc renewal