1. Home
  2. Companies
  3. Post Office
  4. Cardiff
Post Office

Post Office outages and service status in Cardiff, Wales

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Full Outage Map
  • Post Office generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at Post Office

Post Office is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.

CityProblem TypeReport Time
Newport Internet 11 days ago
Cardiff Total Blackout 2 months ago
Cardiff Wi-fi 1 year ago
Cardiff Internet 2 years ago
Newport Internet 2 years ago
Cardiff Wi-fi 3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • TheBigfellainc
    TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • StephenMNewport
    Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • Jmarielife
    Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • thebuildbgroup
    The Build Bristol Group (@thebuildbgroup) reported

    @PostOffice I am at a lose as to who I can turn to next.I’ve been waiting for almost 5 months for a refund from the Post office. sadly we had to cancel a family holiday to Bali for Christmas due to my Mother being diagnosed with Bowel cancer in Nov. How long am I expected to wait

  • AnthonyDebenny
    Anthony Debenny (@AnthonyDebenny) reported

    See almost 52 inches of snow fell in parts of Michigan. Postmaster says postoffice will run out of money next year if congress doesn't help. Amazon to implement one hour shipping to compete with Target. 5200 pound bombs dropped around straight of Hormuz.

  • 381missy
    MissyR (@381missy) reported

    @PostOffice my local P/O insists that even though the opening times are on the front they can open as hoc!! How can this be when you're trying to run a respectable service that custmrs rely on? If you can't be trusted to be open? Absolutely madness, what a way to run a business!

  • brialerus
    коржики Батурин 🇬🇧 🇺🇦 (@brialerus) reported

    @kevinburden @DonaldPond6 @PostOffice Thats bad. For me personally I have sent about 200+ items and collection has always been on time.

  • Carolemoonbeam
    Carole (@Carolemoonbeam) reported

    @stugoo17 @PostOffice It is all very well setting up a scheme but if it is going to take even more years to actually do anything then it is not going to help those in need now.

  • Rantsofus1
    Rants of us (@Rantsofus1) reported

    @CustomsRe5 @PostOffice They can take the time they need who says they need to be fast. Everyone needs a service

  • SunnydaleDreams
    Sunny Elizabeth Dale (@SunnydaleDreams) reported

    @DonaldPond6 @PostOffice Every "modern" system these days is just making life absolutely ridiculous. Everything is just "Stupid-Town" these days.

  • ECheesemanIII
    Eggbert Cheeseman III (@ECheesemanIII) reported

    @PostOffice why are you so difficult to deal with? Go to the post office to try and post some parcels trying to earn some money and your systems are not working. Just rubbish @eBay_UK @WelshGovernment

  • lovejoysalegend
    lovejoysalegend (@lovejoysalegend) reported

    @paulidilge @HalifaxBank @PostOffice Its ridiculous, Halifax have closed majority of branches in North, and I have had the same issue with cheques and the Post Office, if app does not pick it up properly. Closest branch is now 25min drive away, absolute joke! #HalifaxDontCare Time to change bank

  • 2xDutch31
    Not Sir Dutch, but freeborn Mr Dutch 🇬🇧 (@2xDutch31) reported

    A @LibDems will fix the postoffice "horizon" scandal? Somehow I don't think so, after the criminal negligence on record in this case displayed by @EdwardJDavey!