Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (36%)
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Wi-fi (21%)
Community Discussion
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Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Flyguy
(@Flyguyred5) reported
@RishiSunak Please ensure that all service personnel working over Christmas taking on additional duties due to the unreasonable strike action are given days off in lieu and a gratuity of £1000 per day worked as a show of respect from a grateful public. #StrikeAction #postoffice
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ほったんぱぱ
(@Kaifei152) reported
@greenleaves123 @LifeInKilburn @PostOffice It never will rain rosesWhen we want to have more roses we must plant trees
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George Lee
(@GeorgeL66969440) reported
from
Alford, England
@PostOffice @FlaskEnd I stopped loving the Post office when it was sold , big respect for our postman , lovely people who front line for a bunch of greedy shareholders who don’t pay well and insist their staff post loads of crap leaflets for us to throw away, all for more. Public ownership again!
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Nick
(@snaggle44) reported
@PostOffice I have an issue with a tracked parcel delivery, can someone contact me urgently, the current wait time on the phone is over 60 minutes!!!
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james
(@neville0900) reported
@PostOffice the women at the east kilbride branch has a horrible attitude- standing at the door at 12:15 saying she doesn’t get paid to be there after 12:30 and turning people away - horrible experience won’t be back
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Evelyn Tustin
(@EvelynTustin) reported
@PostOffice I have parcel's stuck down at Kitts Green delivery office since the 17th August 2022, they are DVD's of Holby City Series 16, 17, 18, 19, 21, 22.
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Kaz
(@d_kasumi) reported
@PostOffice hello! I sent 2 items from the Post Office today, recorded delivery but suddenly realised I never got a receipt. Can I still get the tracking information if I go back tomorrow to the post office?
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Joseph
(@JosephFells) reported
I had to make another complaint to @PostOffice because yet again no staff have ever seen an online printed proof of postage they just have to stamp or know how to manually enter @RoyalMailHelp click & drop that aren't scanning. They tried to send me to the sorting office.
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Thabiso Zungu
(@ThabisoWaterson) reported
@SimplySipho @OfficialSASSA The problem is not with Sassa but POSTOFFICE if want to explain further tell me
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Simon Varwell
(@simonvarwell) reported
@PostOffice Thanks Tom. Judging by my tweets it was 20 minutes, which given the length was impressive. But I’m sure a good half (including me) could have been removed by use of the self-service kiosks. From memory they were out last time I was in, so presumably a long-running problem.