Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 12/07/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (27%)

    Wi-fi (27%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • joelredbourne Joel Redbourne (@joelredbourne) reported

    Stay well clear of @PostOffice #homeinsurance. They have left an 85-year-old lady, living on her own, with a ceiling down for a week. An utter shambles of callous incompetence.

  • theboyroy3 theboyroy (@theboyroy3) reported

    @PostOffice @TrussellTrust Why don't you start a fund for all the postmasters whose lives you destroyed? You are a horrible and cruel company.

  • steverowe67 steve rowe (@steverowe67) reported

    @PostOffice I could not pay for my parcel to NZ from Nottm today as apparently you don't accept any payments by apple pay over the £45 limit. WTF get with the programme PO as your services are expensive and bad enough without making me waste my morning off. #angry #poorservice

  • JoannaR47564283 Joanna Ross (@JoannaR47564283) reported

    @PostOffice I have ‘reached out’ but nobody answers. Terrible service

  • TheHooby Barbara Brewer (@TheHooby) reported

    @LilywhiteSimon @PostOffice @RoyalMailHelp Thank you, bloody annoying all the crap that comes through the door!

  • Garyroe86653487 Gary roe (@Garyroe86653487) reported

    @PostOffice please explain to me why your guy at Banbury post office refused to print a returns label for my wife! Your website clearly states this is a service you provide buy scanning bar code, he sent her to Rymans and was charged £2.75. Not impressed!

  • TreePettsCasts Tree Petts Casting (@TreePettsCasts) reported

    @PostOffice Golders Green - 3 people serving. 20 people waiting! Perhaps time to fix up and train more people. Always an horrendous experience using @PostOffice

  • JournalGig all of the meh (@JournalGig) reported

    @RoyalMail if you work & miss a parcel. WTF are you meant to do??! Do you're depots honestly close before 4?! What a load of absolute shite!! Either a staff member is *************** or you're opening times are!! Better times needed I think. Croq of ****!! #Solihull #postoffice

  • LilywhiteSimon Longman Snr. (@LilywhiteSimon) reported

    @memma_c @PostOffice It’s is a known scam. You can report to your network provider for free by forwarding it to 7726. They’ll then reply asking you to confirm the number it came from. I’ve had dozens of them!!

  • S72908660 S (@S72908660) reported

    @ispreview @ShellEnergyHome @PostOffice Broadband review. I want to cancel my contract without paying any penalty due to poor WiFi speeds. Not as stated in original contract.