Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 01/08/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (31%)

    Internet (31%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Wi-fi (23%)

    Wi-fi (23%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (8%)

    Phone (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • cmooretweetings cmooretweets (@cmooretweetings) reported

    @PostOffice That's great, thanks. I can give you a more specifically recordable complaint, if this helps - last week, I attempted to post something after the p.o. had closed at 4, got there after it had closed at 2 the next day, then tried the next two days, and the p.o. was closed on both

  • smehans smehans (@smehans) reported

    @PostOffice Thank you. Can you please confirm back to me once the area manager has resolved this as it is an issue if we are having to carry around large amounts of money to different locations only to be refused because of a lack of knowledge. This is a safety issue and we need to plan it

  • Erebouni Erebouni (@Erebouni) reported

    @PostOffice Hello - Need to pick up my BRP, went to Newcastle under lyme branch (ST51PN) to be told they've been closed until last week and did not have it and to go to Wolstanton Branch (ST50EP) who then also told me they didn't have it...HELP PLEASE - desperately need my docs

  • desiboi Jay (@desiboi) reported

    @Keziahhhx @PostOffice @PostOffice Please just write down the name and address on the parcel and let the post office process the item and pay for the postage at the post office branch. By doing a prepaid eBay postage you aren't properly supporting your local branch.

  • butterflynay Naomi Cera Stevie (@butterflynay) reported

    @PostOffice @RoyalMailHelp if I was you I’d have a word with the guy who runs higham ferrers post office! Giving you a bad name with his rudeness! Speaking to me as if I was stupid as I’d followed instructions from @AmazonHelp on returning an item! His arrogance is uncalled for!

  • RoyalMailHelp Royal Mail Help (@RoyalMailHelp) reported

    @AstroAdamH You would need to contact @PostOffice about the service you received in branch as we are separate companies. Apologies for the inconvenience caused. >Mayah

  • YvonneF50177592 Yvonne Farrell (@YvonneF50177592) reported

    @USPSHelp It seems recently that the most the @USPS delivers is rubber bands; the mails are slow. Indeed March 2020 I applied for a passport renewal at a local #PostOffice, had it duly sent in, got the expd one back but never the new one. @StateDept

  • KristinaMclusk1 Kristina Mcluskey (@KristinaMclusk1) reported

    @PostOffice I don't need to anymore I'm through with them but I am also making other disabled customers aware leave Now and go else wher ... Appreciate EE is part of BT but 30-50mb 4g internet is out standing compared to Openreach and their cabled network and ISP support Openreach

  • Moogiedaisuki Moogie┃Giomeo┃Commi : Closed (@Moogiedaisuki) reported

    Also I'm aware there's some problem with USPS right now ;; ;; Because all packages seem to reach their destination in 2 weeks except for USA orders, looks like they're still at the border? I'll try contact the postoffice again and do whatever I can.

  • soiprayed sharon kathleen (@soiprayed) reported

    Brilliant. @USPS delivered one package to the wrong house,another promised to be there today,at last text, it is a state and half away. I decided to give the #postoffice one more chance because they are close by-never again. I’d rather pay more than this frustration. #FedExtime