Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 12/05/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (27%)

    Wi-fi (27%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • d0ublehappiness Double Happiness (@d0ublehappiness) reported

    @PostOffice Just having to reset the password for my Drop & Go account as you require, but it is really bad practice to force users to include special characters. Now I can't use the password I want! Not good as it actually makes it harder for users to set a memorable password.

  • 2Markdavid Mark Adams (@2Markdavid) reported

    @PostOffice I refuse to be put on hold for hours. I thought that what the secure messaging service was for!

  • LFProduct LF Productions (@LFProduct) reported

    @PostOffice so it seems that after my complaint yesterday for discrimination you have decided not to take any action for 15 days. That's 15 more days those with disabilities will face discrimination by the post office. Shops DO NOT have the right to refuse the exempt #Freedom.

  • Maliha_z_Art Maliha Abidi (@Maliha_z_Art) reported

    When I hadn't moved to click n drop and after that incident, I begin going to the post office only on the weekends to avoid seeing her. this is how much I felt anxious to walk into that establishment. @PostOffice

  • ACCD765 MissB (@ACCD765) reported

    5 days incl weekend from going into post office, to renew photocard and it arriving in the post today. Can’t fault! Great service. Would have preferred the online service but it wouldn’t accept my new passport with a new photo as proof of ID? @DVLAgovuk @PostOffice @RoyalMail

  • BigDave2k9 Dave Williams (@BigDave2k9) reported

    @PostOffice Hi guys! Just an update on my tweet from yesterday. You may wish to advise the manager of your Ruabon branch to not give false information out. They are advising customers that the system issue is impacting all branches but it isn't.....1/2

  • Maliha_z_Art Maliha Abidi (@Maliha_z_Art) reported

    @postoffice I went to the post office to get the custom forms and repeatedly, the manager, Kim White has denied me to take the forms in the most rude and obnoxious way. One of the reasons I stopped using the counters were because she profiled me and suspected me of stealing, 1/3

  • tjo123456789 teresa (@tjo123456789) reported

    @PostOffice @RoyalMail Why no out of hour support for broadband???

  • trafficbutter Traffic Updates + Useful Info (@trafficbutter) reported

    VIA @lagostraffic961: PostOffice junction inward Ojuwoye is a slow moving traffic due to Market activities Ojuwoye inward Isolo road, Oye roundabout is good Oye roundabout down to Daleko is slow but good on the return journey

  • ash4tan Ashish Singh Tanwar (@ash4tan) reported

    @PostOfficeIndia Atleast now your employees should stop fooling the customer’s, stop sending passports back with an sms that door was locked, what a pathetic reason in this corona time, when the family is not getting out of house,@PMOIndia privatise PostOffice too..Jai Hind