Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 01/21/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Phone (8%)

    Phone (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Skippppppy 🦖 (@Skippppppy) reported

    @PostOffice Hi! Trying to load my travel card on the app and keep getting a message at the end saying payment not successful (after approving it in my bank app). Can you help?

  • anks_ankita2014 Ankita (@anks_ankita2014) reported

    @IndiaPostOffice @PostOffice any registry post can't open anyone without the authorized person. Then why my Husband's Passport is unwrapped by the Postman? If there is no specified solution then I will go for upper level.

  • divington Bob Dividson (@divington) reported

    @PostOffice hi is anyone available to help, managed to make a mistake when ordering some foreign money

  • HungryHedgehog4 Clive Crowther (@HungryHedgehog4) reported

    Another month on and still no satisfactory resolution. Decided to make a formal complaint and was told that to do so someone from PO needs to call me back. Still waiting after a week…! This is NOT acceptable service. Get your act together @postoffice

  • Shepululu Ziki (@Shepululu) reported

    @PostOffice hi, i missed a collection from parcelforce on friday, can i rearrange a collection or cancel and start over?

  • djmcwhinnie Douglas McWhinnie (@djmcwhinnie) reported

    @PostOffice Thanks for the reply, you're right - should be more due-diligence on my part. Same time though, nothing on the PO site to suggest the Certification Service wont cover all companies. Your comment is the exact content that should be displayed on page to help inform customers.

  • posthuman Posthuman (@posthuman) reported

    @PostOffice I'm not gonna grass up the new staff who have been hung out to dry, they did their best but simply hadn't been trained properly then left on their own with no support Train your staff properly.

  • trafficbutter Traffic Updates + Useful Info (@trafficbutter) reported

    "@lagostraffic961: Mushin traffic update Mashalashi inward Idioro, Olosha down to Luth junction is good. Luth junction inward Ojuwoye is a slow moving traffic. Ojuwoye inward PostOffice is a slow moving traffic due to Market activities and alternation.

  • Burneye2k burneye (@Burneye2k) reported

    @PostOffice would love to what’s going on with The Manager at Bristol Broadmead Galleries my Mum sent 2 parcels this afternoon for me, they made a mistake within 2 hours I got down there w/my details and the guy refused to help! Obnoxious AF! Not our mistake I was polite! As well

  • Mkavi01 Manish Kumar (@Mkavi01) reported

    @IndiaPostOffice Dear Team, Is speed post team is working rightly my speed post is still undelivered from 22 Mar 2022. Consignment Number EA796904715IN I visited postoffice but still item not delivered. What type of service this is i am fade up with it