Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (40%)
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Total Blackout (33%)
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Wi-fi (20%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Ant Wilding 🇺🇦
(@stormcloud25) reported
@PostOffice 'Technical issues' aside, her attitude stank. And what is technical about not having the forms available. Surely, if you are having 'technical issues' with computers you should have more forms available! @DVLAgovuk are you aware of these issues and why can't I just apply online?
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themacraecase
(@themacraecase) reported
@GinoProg @PostOffice @RoyalMailHelp See your point but no customs charge was demanded because it was never delivered! Or if it was attempted, no card was left. And it was decided that flying it all the way back to the UK and to me was better then attempting to deliver it in CR.
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JustPlodding
(@PloddingJust) reported
@PostOffice Even with an X it is stating "Unable to log in with the information provided. (Duplicate panel member)" so still not working
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Simanta Sahu☆☆☆☆☆
(@cynophilist20) reported
@nsitharaman @IndiaPostOffice When will India Post Office be Privitased. @narendramodi These Postoffice doesn't pay attention on customer.
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themacraecase
(@themacraecase) reported
Hi @PostOffice Just had a parcel returned 'Unclaimed' which I posted to an address in Czech Rep on 13/12/21. 'Unclaimed' implies it sat in a depot but recipient never received a 'while you were out' card. How do I claim my £11.50 postage back, please?
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Gino
(@GinoProg) reported
@themacraecase @PostOffice @RoyalMailHelp I have issues with recipients refusing to accept mail because a customs charge is placed on the item. I'm told this is due to RM being a UK service. (My issue is that N Ireland is still part of the EU Single Market and so no charges should be applied).
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Vinegar Teats
(@TeatsVinegar) reported
@PostOffice Indeed. My focus is making sure people are fairly treated too, across the spectrum, not just in a limited customer service role that works from a script.
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Karl Nottage SBStJ 💙 🇺🇦
(@KarlNottage) reported
@PostOffice insurance, had to phone customer helpline earlier regarding policy. What a palaver! As a person with #Dyslexia, @BDAdyslexia its complicated. Lots of typing, particularly part of policy no. No ability to speak this. It took me 3 attempts to get right. Please review!
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shirley
(@shirley51079929) reported
@PostOffice @ThomasFisher01 @RoyalMailHelp As a PO branch manager, I can confirm there is an issue with click and drop tracked/signed international post items across the the network. Helpdesk advise branches to put them through as prepaid, and branch to put new tracking label on. Hope this info helps
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P L
(@pllowry) reported
@PostOffice whats this? You guys never leave parcels at the door and if I miss the doorbell you charge me £1.45 for redelivery? Are you serious? Just leave it at the door like everyone else.