Post Office outages and service status in Cardiff, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and e-mail.
Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Post Office
Post Office is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Jen Collins (@Jmarielife) reported from Barry, Wales@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Reynolds (@pdnr777) reportedStill cannot find out what has happened to my parcel being sent from the UK to Ireland; @PostOffice and @rotalks don't want to help and it is made impossible for a visually impaired person to complain, think I'll be contacting @Ofcom
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Robert Carnegie (@rja_carnegie) reported@pplrstupid977 @DrMarianaClaire @PostOffice Not blaming, but if the QR code is on a post label that you printed, then your printer may be poor quality (for this task), or printing too small. Or, could you print a label, not stick it to the package, hand it in? Then again, it sounds like a QR reader OUTSIDE the glass -
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Peter Reynolds (@pdnr777) reported@PostOffice Ok thank you, unfortunately none of these were offered to me when I went to the post office this morning and said only thing would be a service that takes 3-6 days and said it was signed and tracked but nothing in the receipt gives me a tracking number or anything
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Philip Whitehurst (@Toffeewolfie) reported@PostOffice why..on your website does it say the DVLA charge 17 quid to renew your driving licence online....when they only charge 14.... Is this to encourage more to use your service..
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Patricia Hans (@wings2007PCH) reported@RealCandaceO @HunterBiden I hoped you asked about Kamala. Worst Dem decision. Kamala and Erika are not qualified for just about any govn. job, period. I won't insult the PostOffice.
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice So you asked what the hold up was and they told you and you’ve still got an issue? This is everything that’s wrong with peoples entitlement or sense of it. Definitely a you problem.
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John Macaulay (@johnbhoy007) reported@PostOffice @MariaMitchell13 You employ liars. I’m disabled I waited all day Tuesday for a package it never arrives then the app says it tried to deliver at 4:44pm i have a buzzer and a bell in my home. I’m now 2 days later and can’t get any information I absolutely hate Royal Mail.
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Nishu Saxen (@snishu89) reportedBhanu pratap postman refused to give me the parcel on spot . This is really very bad when a customer is going to postoffice for his own parcel then is this a way postman behaves ?
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𝕲𝖆𝖓𝖊𝖘𝖍 * (@ggganeshh) reportedA poorlady was trying withdraw money from a postoffice a/c of her late husband with no nomination. It had 10k They asked her get family tree + affidavit. Std rate across BLR 7k, affidavit 3k. Shr broke down on hearing it and gave up on the money Corruption crushes the poor
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appleblossomB (@appleblossomBe) reported@PostOffice I sent a registered letter to HMRC on the 11th March . HMRC says they haven’t received it . Tracking only says it was posted and no confirmation of HMRC signing for it or receiving it . Can you please help ?