Post Office

Post Office Outage Report in Cardiff, Wales

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 01/08/2026 10:55

January 08: Problems at Post Office

Post Office is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (33%)

    Internet (33%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (25%)

    Wi-fi (25%)

  4. Phone (8%)

    Phone (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnNolanLFC John Nolan (@JohnNolanLFC) reported

    @PostOffice Does your Highfield branch Liverpool accept the Energy Bills Support Scheme vouchers from British Gas?

  • DeborahMattocks Deborah Mattocks (@DeborahMattocks) reported

    Between @PostOffice and @BulbUK they’ve made claiming my Energy Bills Support money such a palaver. I’ve visited 3 different post offices and still not been able to sort it out yet.

  • Chris_ESF Christopher Ferry (@Chris_ESF) reported from Ratho, Scotland

    It's deeply concerning if @PostmanPat is the best the postal service has to offer on the frontline but having watched the 'Blue Flash' episode I realise that his laissez faire attitude extends to managers&those working behind the scenes. No wonder they're unprofitable #postoffice

  • Chappers82 Fukyo (@Chappers82) reported

    @PostOffice Thank you. It’s the last time I’ll be going there. Closes at 1pm for an hour but people are refused service around 20 mins beforehand. There was hardly a queue of customers and it wouldn’t have taken 20 mins to serve the elderly lady her pension.

  • Jiang_ponyl Samantha.eth🐋 (@Jiang_ponyl) reported

    @North_Ayo @PostOffice It is never too late to mend

  • DebKates Deb🇺🇸🙏🇺🇸 (@DebKates) reported

    Faith Is Assurance of Things Hoped For, A Conviction of Things Not Seen! ****:1 True Faith Drops Its Letter In The Postoffice Box And Lets It Go! Distrust Holds On To The Corner of It, And Wonders That The Answer Never Comes! AB Simpson Hold On To Your Hope—Trust In God!

  • MarkOConnor197 Mark O’Connor (@MarkOConnor197) reported

    If you are posting a parcel from 29 county road @PostOffice make sure you know the prices. Cos they give you what you never asked for and over charge you. @PostOfficeNews #Liverpool

  • Chappers82 Fukyo (@Chappers82) reported

    No point using @PostOffice branch in Orpington anymore. Third and final attempt to use a simple service. Closing at 1pm at 20 minutes beforehand they refuse to be serve. Self-checkout switched off too. Staff in there rude again. Cheers 👍🏻

  • siany_d Siâny D (@siany_d) reported

    @steve_nolan1 @PostOffice If its the document certification service where you have to send verified copies of id, you take your original docs and photocopies. The fee is £12.75 for upto 3 documents

  • dan145678927380 Dan (@dan145678927380) reported

    @PostOffice hello I wonder if you could help me, can we still pay cheques into your bank account in a post office??