Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (44%)
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Total Blackout (31%)
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Wi-fi (25%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Katharine Anthony
(@arinekath) reported
Not great service from @PostOffice for my @BootsUK delivery. Delivery 3 and half hours earlier than stated. Not out of bed as I have Covid. Now have to wait until Friday. Why send a txt with wrong delivery time?
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gman 🏴
(@gg41r) reported
@PostOffice I was just in my local Post Office, 30 mins ago...and the service is not available NOR are there any forms to do it via the post. Not that I want to use the postal option. I NEED the Post Office service back up and running!
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Paul
(@Northern_Travel) reported
@PostOffice Issues again with staffing levels at Doncaster Frechgate branch. No one helping on automatic machines with only 2 staff on, waiting time around 20 minutes so far.
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Ann Crookes
(@CrookesAnn) reported
@LBackhouse @PostOffice As QR code that the customer presents at the counter for returns automatically completes all of the info & automatically prints the label, I am genuinely intrigued as to how this could have happened 🤔 Please keep me updated on this x
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Lady Kate the Plate
(@KateJon41196503) reported
@PostOffice @Wes_Hill_ Hi Tim, the customer does NOT need a personalised deposit slip anymore! They write all deets on the back of the cheque & we advise customer it may add 24 hours to clear.
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EmC1408
(@POminion4) reported
@BettyBull @PostOffice There is a new system now where you have to swipe the card through the pinged on the customer side. You might need to explain this to them. Hope this helps
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(AXG) TriSarahtops
(@SarahGibson91) reported
Can any postal workers shed some light for me? Parcel coming from NL to UK (I left my capture card and phone there, oops!) Sent 11/3. Arrived in UK 17/3 and I've had nothing? No delivery attemps, no letters, nothing? Any idea where my parcel is? #Postalworker #Postoffice #Help
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Martin Phillips
(@Mphillips_LDFC) reported
@BettyBull @PostOffice Yep, post office changing the systems to 'comply with new PCI regultions' but fail to pass the memo to branch staff making us look like morons. Typical from POL tbf
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G1ZG4R
(@G1ZG4R) reported
@RoyalMailHelp @MagickODaly @PostOffice I sure hope RM is the name of this social media dude, and doesn't just stand for Royal Mail, 'cause that would be poetic and RM is never allowed to work anywhere else.
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Joanna
(@Jo__Harrison) reported
@PostOffice So the issue isn't resolved if other branches are now not offering a service that they previously was? Is this ever going to be available in branches??