Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Lumi ⚡️
(@PotatyQueen) reported
@PostOffice Lawrence Weston. In the co op. Caroline did as much as she could in order to give me as much info as possible. But she was also confused too. Do you know if it is still okay to send the mail in the post box or is that a royal mail issue to discuss?
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UK Jeeps-Jeep Parts UK & Worldwide🏴
(@UkJeeps) reported
@MartinSLewis Is it correct for an energy company not to send a bill to a customer? She's on a Smart Meter and has always paid in the PostOffice on receipt of the bill.Twice , No Bills but final demands..They say she has to pay online. No Internet. She's 80.
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Sib
(@Film2240) reported
@PostOffice Yeah right lol. Just use an X-ray machine so customers aren’t slowed down at the till when sending packages. That’ll save me time as I don’t have to remember what I’m sending as the X-ray scanner will answer that question for us. Save time and help more customers in a day.
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Karen Loughridge
(@KLearn) reported
@PostOffice Pretty sure I must be due 3.5 hours at my standard daily rate now, wondering whether the insurer Collinson Ltd provides any administration service for the fees charged…clock ticking.
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Peter Zinkin
(@pzinkin) reported
@PostOffice Why are the machines at Golders Green Post Office not working again. The queue for the post office services is out into the street at 11.29 on a Tuesday morning. Elderly people are having to stand for very long times. This is terrible service
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Alan
(@skinnywinger) reported
Ugh the @PostOffice the most archaic dreadful service invented
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ayush rao
(@ayushra34680189) reported
@PostOffice worst services provided by the post office department Sadar bazaar gurgaon , only 2 people are working on over 8 counters Is this is the way your department works
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E d e n G r a c e ☀️
(@edengr4ce) reported
@PostOffice I just think you need to sort out more staff because they are so slow. The one server who is working is having chats with everyone even after paying I’ve left the queue because it’s a joke
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abduljunaid
(@junaidkady) reported
@USaddressinc hello, my package is lost by usaddress, as per usps item was delivered to elizabeth postoffice. But as usaaddress says item might be lost. Such a generic response. Its really annoying service. People please stop using it. Tracking info : 9405508205499686310875
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youtu
(@youtu48487136) reported
@PostOffice @RoyalMailHelp trying to make claim of lost item as I send it on 28th June, using the first class service, no tracking, nothing from the counter staff, told me I am free to go, now you ask me about proof of posting, how can I proof that?