Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 11/18/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Wi-fi (22%)

    Wi-fi (22%)

  4. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • sanskarn17 Sanskar Nougrahiya (@sanskarn17) reported

    @IndiaPostOffice shows zero accountability. My passport was showing status as ‘dispatched’ from the past 12 days. When I went to postoffice to check, rudely they just said they returned it cause I wasn’t there to collect it. They never visited my place, no calls, no updates.

  • Firelance36Paul firelance 🔜#Playexpoblackpool (@Firelance36Paul) reported

    @PostOffice Absolutely vile what happened to those poor people who ran the post offices. Lies upon lies.

  • IDStraughan Ian D Straughan (@IDStraughan) reported

    Anyone throw any light on the “Private & Confidential” letters coming from @PostOffice admitting liability for accounting errors dating back to 1991 involving numerous products? A ploy or a conspiracy? #PostOfficeScandal

  • Rantsofus1 Rants of us (@Rantsofus1) reported

    @Gerrie2017PPC @PostOffice Ask your bank it’s your issue

  • Gnomeponders Garden Gnome 🇳🇵 (@Gnomeponders) reported

    @PostOffice just wondering if you have ever delivered a parcel on the scheduled date following an order to @amazon Because my experience suggests never Unfortunately The Post Office was once a quality organisation but not now.

  • katiewithan_ie KATIE (@katiewithan_ie) reported

    @SkyNews And as if that weren’t bad enough, the @PostOffice continues to use Fujitsu software! WHY?!?!!

  • Danma1964 Danma 💜🤍💚 (@Danma1964) reported

    @PostOffice I need to contact a branch to check if I need an appointment to take a person with dementia in for Check and Post, but there are no phone numbers I can call. Can you help?

  • luanitameza luana meza (@luanitameza) reported

    Post Office kiosk is a walk-in timber hut with counter service, stamp sales, and mail sorting racks, relying on natural ventilation and solar lighting. #PitcairnBuildings #PostOffice

  • spookmore Norman (@spookmore) reported

    @PostOffice @RoyalMailHelp Terrible company

  • shauncannister shaun cannister (@shauncannister) reported

    @PostOffice hang that **** Pauline vennels