Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (36%)
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Wi-fi (21%)
Community Discussion
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Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Andi
(@ArmitageAndi) reported
Making themselves redundant, a confusing and complex system that will alienate many people. Next time I’m going to insist on having a human engage with me as a ‘customer’ @PostOffice @RoyalMail
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://postoffice-service-info[.]com/ #phishing #postoffice #enom
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ℂ𝕒𝕣𝕠𝕝𝕚𝕟𝕖'𝕤 ℂ𝕙𝕣𝕠𝕟𝕚𝕔𝕝𝕖𝕤
(@caroschronicles) reported
@PostOffice does your document certification service include Wills? Thanks
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Martin Phillips
(@Mphillips_LDFC) reported
@FindingDore @PostOffice Post Office Self Service Kiosks aren't really self serving as staff have to come and verify anything that needs a barcode attached such as signed for /special delivery etc.. Therefore it isn't practical to have them operating if there is only one or two staff working
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dev bhagat
(@devb_93) reported
@PostOffice @CitizenCard I have an Incoming letter from The netherlands to zip code HA37NQ at Harrow, it haven't reached yet. I fear as there was an error in the addressee name the letter was undelivered. Can someone from the local post office at harrow help me in finding my letter.@PostOffice
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Amanda M. Bastos
(@Amandacalbastos) reported
and nobody said there was any issue, today I called you guys again and you said that the document was sent back to BR. Nobody from PostNL was/is helping with anything. I have confirmed with Brazilian postoffice, everything went correctly and when it arrived here it was neglected.
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Geneva Berry
(@GenevaBerry96) reported
@PostOffice Yeah I have. They refused to help me even though was your employer whom told me the wrong information
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karlos&oscar
(@CarlosD01814644) reported
@PostOffice It’s a post office. Standards with consistency should apply. Why don’t you do your job and get it on the way to be solved. Go that extra mile and sed to them. One of the legacy of customer care- the extra mile. I presume you know that
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karlos&oscar
(@CarlosD01814644) reported
@PostOffice why wouldn’t the person at the counter issue me with a VAT receipt this morning, unless I was paying with card ? Is it because he wanted to cancel the sale and keep the cash? Is this procedure at the post office? Only changed his mind when I showed a previous receipt
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marcelle richards
(@marcelle_xox) reported
@PostOffice who can I speak to about a complaint? You have sent all my business parcels without ANY POSTAGE on! How is there no numbers to contact Customer Service!!