Post Office Outage Report in Cardiff, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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thestablesinhannah
(@thestablespeter) reported
@PostOffice So you have no recourse if your franchisees are letting the brand down. That's a major flaw - another 'Horizon'!
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Amanda Mole
(@EastHamMandy) reported
@PostOffice Over half an hour , there were 24 people in the queue and 2 staff serving , all self service tills out of order
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Kate the Plate
(@KateJon41196503) reported
@SurfaceCandy @PostOffice Unless there’s tweets I’ve missed, I think the Twitter guys have provided A1 customer service. I can’t comment on the PO that you used but I’d insist that customers using D&G drop off by lunchtime at the mo if they want same day dispatch. There’s deffo no discrimination though.
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Kathryn 🏴 🐱🏳️🌈
(@KathryninLeeds) reported
@PostOffice Could be any of them really; Ive no desire to see individuals blamed for organisation failings too few offices & staff forced to focus on sale at the cost of service 1 Q tho: why can items miraculously be delivered on time with a 3x payment but not as a given service standard?
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🍮
(@animaniacs) reported
feel like a jackass cos at lunch i went to the postoffice w a packing slip that said oversized so i THOUGHT it was for the last part of my ikea order and parked at the loading dock and made the lady come help me only for her to tell me it was picked up already and i was like ???
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Paul Ray
(@P77Ray) reported
@PostOffice vulnerable Grandparents in their 80s now without broadband for 5 WEEKS! 3x engineers have investigated on site but still no internet connection! Support team extremely unhelpful.. how do we reach a resolution??
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Mrs Sardines
(@MrsSardines) reported
@PostOffice Once again overcharged by unfriendly and rude local shop, too intimidating to complain. Anything that can be done please?
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Kelly Munro
(@SurfaceCandy) reported
@KateJon41196503 @PostOffice It’s not A1 customer service when you’re told the post office shuts at 2pm and why a 12.30 drop off was refused.... incorrect information as the branch closes at 5.30pm. I appreciate you’re biased towards Post Office but the branch etc have made my experience miserable.
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J R B Patel - not WOKE, just awake
(@TheRealJRBPatel) reported
.@Jajafinance Tried logging os using @PostOffice cards and got the same problems - I'm cutting up my credit cards - will apply elsewhere for another credit card. Thanks #customerexperience #CustomerService
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Jason Scales
(@scalesjason) reported
@joeyconc @RoyalMail @PostOffice I think your latter point is a big issue. Even today they say its fine but now guaranteed to 4pm instead of 1pm and their social is saying minimal delays to 1st Class services. It just isn't true. I literally did majority of my Christmas shopping this past week, here's hoping!!