Post Office

Post Office Outage Report in Cardiff, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cardiff, Wales 12/04/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (27%)

    Wi-fi (27%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • drhannahrobbins Hannah Marie Robbins (she/they) (@drhannahrobbins) reported

    I keep finding examples of post that must have gone to my old address but @PostOffice post forwarding has never delivered. And interestingly, I keep getting post for the people who lived here before who also set up a year's post forwarding. Super frustating. What is happening?

  • flynnnatalie28 Natalie Flynn (@flynnnatalie28) reported

    @PostOffice is my issue with my missing £1000 going to be dealt with and resolved before Christmas I have been waiting since 31st October it’s unacceptable now!!! I want my £1000 that your employee put into another bank account back!!

  • SaraAbundance Abi Jones (@SaraAbundance) reported

    @PostOffice Ridiculous that a recorded 1st class delivery is taking 1 week to reach within the same borough? How is this service?

  • omareliwi Omar Eliwi (@omareliwi) reported

    @PostOffice 30 minutes on Saturday - didn’t get anywhere near the front , so had to leave as I had to be elsewhere. 40 minutes today - the two poor staff there are overwhelmed- you need at least 4 on during peak times , as nobody could even help the people who were trying to self serve

  • PhilpotWilma Wilma Philpot (@PhilpotWilma) reported

    Hi @PostOffice I recently sent a small parcel to a friend in Germany and it’s been returned as non compliant goods in box, but when I look on list they are all fine? How can I raise a complaint pls? #ridiculous #moneyfornothing #poorcustomerservice

  • FoluFabz Chief Enjoyment Officer (@FoluFabz) reported

    @PostOffice It was £17, so shouldn’t have been a problem. It’s your branch in Bexleyheath

  • bryanphillip01 mariam lewis (@bryanphillip01) reported

    @Samanthaoshea2 @PostOffice I was having the same problem until I meet @dovacracks001 on IG who helped me I had to recommend him

  • GreatPOScandal GPOScandal (@GreatPOScandal) reported

    @Threshersman @scullyp @PostOffice He is a particularly unqualified Minister, like the entire cabinet, all of them incapable in the field for which they are responsible. Why don't they prosecute Vennells and George Thomson and fine them both about £100m each? Let them beg family and friends for help. Kharma!

  • GreyJedi66 Maverick (@GreyJedi66) reported

    @Aug24 @PostOffice Never once have I been asked of the exact contents of my parcels when dropping them at a multitude of different office's. Can @PostOffice please provide a link from their website where this rule is explicitly stated in their terms and conditions?

  • JaviMolina1_ Javi Molina (@JaviMolina1_) reported

    @PostNL I asked the local postoffice and the said that they never received the package