Post Office

Post Office Outage Report in Caerphilly, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Caerphilly, Wales 01/15/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (5%)

    TV (5%)

  6. Phone (5%)

    Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • dmcfuge D C Fuge (@dmcfuge) reported

    @KateJon41196503 @PostOffice @WHSmith Exactly this. I find it astonishing that publicly and repeatedly the blame has been laid at their door in this thread. Even just one extra full time member of staff would make a massive difference. They are a public service and the service is appalling! It affects people's lives

  • KateJon41196503 Lady Kate the Plate (@KateJon41196503) reported

    @PostOffice @dmcfuge Oooh, blaming @WHSmith when the reason why many branches are understaffed is down to the fact that remuneration from Post Office Ltd doesn’t cover the costs of extra staff!! 😡

  • LeesaEdwards1 Leesa Edwards (@LeesaEdwards1) reported

    @Barclays thanks for the recent email directing me to do even more of my banking at @PostOffice. You fail to understand if I wanted a post office account I would of opened one.I need to close ALL my accounts to another bank or post office. Can't even contact you

  • JIvolga Jurijs Ivolga 🇺🇦🚜 (@JIvolga) reported

    Hi! @detoyboys how it happens that going to postoffice and shipping my package from your shop is taking 2weeks+ and why you just can't cancel my order, if I'm not satisfied with your service?

  • Resurge888 Resurgence (@Resurge888) reported

    @brpo126 DONT USE POST OFFICE TRAVEL INSURANCE. EVER. You claim, they'll ignore it for months and months. Crap company. @PostOffice

  • R1ggy Sarah Rigglesford (@R1ggy) reported

    @PostOffice @FlaskEnd My local post office never offer any services during the postal strikes (including banking services). This is severely affecting our business being unable to pay money in or get change. Please can you advise why they aren’t offering this service when your website says you do?

  • Whosyourdaddy19 Danny Peacock (@Whosyourdaddy19) reported

    Just been told by @Barclays that the @PostOffice pay in service to replace the 6 closed branches around me has now been limited!! What is the point of banking with a company that limits how much money can put in?? Shambles,after 46 years I will change banks!!😡

  • sandratizzard Sandra Tizzard (@sandratizzard) reported

    @CWUPostmaster @NFSP_UK @PostOffice We were seen as a cash cow, a cost not an asset. POL creamed off & demanded every penny they could wring out of us, and then launched NT which offloaded even more of their costs onto us. They had no incentive to fix issues when they could garner so much money using fear and power

  • mathew92davies Mathew Davies (@mathew92davies) reported

    @PostOffice very poor service in a city centre, 2 cashiers, inside a old and run down & drab @WHSmith no wonder people send emails and use alternative parcel services, such a shame, lack of investment, lack of care, passion and staff, shameful really.

  • ParrotKeith Chrissi (@ParrotKeith) reported from Manchester, England

    @PostOffice Not if i can help it, I usually buy postage online, but needed to return an amazon item today. 💖