Post Office Outage Report in Caerphilly, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Post Office
Post Office is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (31%)
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Total Blackout (31%)
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Wi-fi (23%)
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E-mail (8%)
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Phone (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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RochelleP
(@Rochellepas) reported
@PostOffice I have been to my local post office TA6 and they say all systems are down. Where near me can I go please?
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Natalie Rowe
(@RealNatalieRowe) reported
Watching on @SkyNews the full impact on all those #PostOffice workers. ALL innocent, and yet many were JAILED. Its devastated and ruined those honest, hard working folks, their Mental damage can never be repaired. #CorporateGreed #HorizonScandal
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Chris Scott
(@ChrisScott555) reported
@PostOffice where can I go to renew my Driving licence, 2 branches I went too today said not working and hasn’t been for weeks and is nationwide issue, yet I see your saying some are? What’s going on please advise Need a branch close to LS26 area @DVLAgovuk
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Joanna
(@Jo__Harrison) reported
@PostOffice This is getting ridiculous now. Its been down for over a month! Do you have an estimated time for it to be fixed? I'm sure I saw you tweet to someone else that Ripley did it
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Paolo Ciarrocca
(@sherred) reported
Pay @PostOffice for Guaranteed next day delivery on Wednesday, no delivery or updates of any kind on Thursday. Friday “address inaccessible”. It’s a city centre office block. Sure worth the extra expense, great peace of mind service. Maybe it should be called “Guaranteed”
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Man in Black 2125
(@In2125) reported
@PostOffice Oh well that’s great….. given the fact that according to your staff it’s been a sh*tshow since was introduced I’m not sure how that is going to help. Your incompetence is causing inconvenience not to mention costing people work. I would have thought they would know? @SIAuk
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Alannah Louise
(@alannahloux) reported
@PostOffice It’s a very regular issue, they are ALWAYS short staffed, even before the pandemic. Lucky if there’s 3 on but right now Its been at least 30 minutes and the poor staff member is still on her own. It really isn’t fair on them, I don’t get how years later it’s still going on.
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Rowan Miller
(@rowanm_15) reported
@PostOffice Got this email: “the Postmaster of the branch is responsible for the retail shop…it is operated as an independent business…contact the Postmaster of the shop and raise your enquiry directly to them…Unfortunately I am unable to help you further with this matter” What now?
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Chris Scott
(@ChrisScott555) reported
@PostOffice Can you confirm that system is down then for digital renewals? As this is what I’ve been told by your staff.
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Rob Cook
(@therealrobcook) reported
@PostOffice Had a poor service at your Elmswell branch today, waited in a long slow moving queue to be told by lady at counter she wasn't happy sending my parcel containing a perfume refill as it wasn't in original packaging despite me politely telling her it was. I explained 1/