Post Office

Post Office Outage Report in Caerphilly, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Caerphilly, Wales 08/30/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Total Blackout (60%)

    Total Blackout (60%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (1%)

    Wi-fi (1%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • StephenMNewport Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • aeparker81 Anna Parker (@aeparker81) reported

    @PostOffice your online messaging isn't working and i'm trying to track down my postman and something that was out for delivery on Tuesday that hasn't arrived and just generally an update on where our postman is this week?

  • username_Dizzy Noddy Hodler (@username_Dizzy) reported

    @PositiveMoneyUK @PostOffice Who does customer support for a CBDC? The Post Office or the Bank of England? Or would it be outsourced to people who don't understand CBDC's or digital currency...

  • Parveen39599114 Parveen Kumar (@Parveen39599114) reported

    @IndiaPostOffice what a pathetic service, EC200936097IN Speed post not delivered for 7 days, for two days the Dak is being transferred within the city, should be renamed to Slow post. #Indianpost #postoffice Don’t choose @IndiaPostOffice just use private services like #bluedart

  • MisfitsWorld20 Misfits World 📷🎮 (@MisfitsWorld20) reported

    Worst thing @BritishGasHelp did was changing it so only the @PostOffice could top up pay as go gas & leccy meters 🤬

  • ragsoflove belpo 🌿🍋 (@ragsoflove) reported

    @PostOffice is your internet service down? It’s not working at all

  • odeniyi23 kriss odeniyi (@odeniyi23) reported

    Oh how I wish the @PostOffice was open right now to save the day! @BritishGas #customerservice #Fixit can’t use the app before you say that because yep it’s not communicating with the hub which is broken!!!!

  • tara_kennedy Tara (@tara_kennedy) reported

    @Djaievd @PostOffice If it’s a provisional you will have to fill out the D1 form. The digital renewal service is only for full licenses unfortunately.

  • Ian_COJ ⛺Jacko🌧 (@Ian_COJ) reported

    @PostOffice absolutely first class service from your Garston branch twice in the last couple of weeks 👍

  • CrispinJohn Crispin John (@CrispinJohn) reported

    @PostOffice Thanks Stephen. I've done that but I still want to raise a complaint because there seems to be a massive backlog and it's really causing me a hassle.

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://d-p-d-support[.]com/ #phishing #postoffice