Post Office Outage Report in Pontnewydd, Torfaen County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (53%)
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Total Blackout (21%)
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E-mail (11%)
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Wi-fi (11%)
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Phone (5%)
Community Discussion
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Post Office Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Shafqat Gul
(@Shafqat_Gul) reported
@RoyalMailHelp @PostOffice They said they can’t help
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Stephanie Spinks
(@Stephanie081994) reported
@RoyalMailHelp when my tracking hasn’t changed from the 22nd of feb to say it’s left postOffice but they are saying it ain’t there what can I do?? These are very important documents signed and tracked for international delivery HELP!! @RoyalMailHelp
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Caroline Meer
(@meerly_an_idea) reported
@PostOffice Thanks for your quick reply Stephen. So is the glass or the alcohol the issue? 3 x 5cl bottles don’t contain as much glass or as much alcohol as 1 litre! This doesn’t make much sense to me
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Otto Schade
(@OttoSchade) reported
The Royal Mail became something really annoying. Before was quicker and now we have to wait. At the office in Hoxton street there was a long queue. Service is getting more expensive and worst.#royal@ail #postoffice #royalmail
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cantonographer
(@cantonographer) reported
@PostOffice is down the pans. Asking at sun post office for status of foreign post in light of malware ransoms demand publicised a few weeks ago 17:35. Cellarhouse Norwich. Waited 5 mins only to be told come back tomorrow!? Jesus wept. Any wonder why foreign postal firms winning?
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angeline fowler
(@pink_angeline) reported
@RoyalMailHelp @PostOffice @RoyalMail how can I speak to someone and get help about a missing parcel? Royal Mail have sent proof of delivery but post office location it was delivered to have said they haven’t received it. Help please!
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Shaneen McAtamney
(@shaneenmcatamne) reported
@PostOffice @moirasbebe1 I’m the same, just off the phone with SSE and they’ve said it’s in @PostOffice office hands now, I’ve been waiting 6 weeks since my address issues was resolved..
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Parisa
(@chaoticbeauty_x) reported
The post office near my home area truly sucks & they really need to find more mail carriers to deliver all of our mailings every single day. It has been going on for almost a month now. Receiving them once or twice a week is ridiculous! #postoffice
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Martin Phillips
(@Mphillips_LDFC) reported
@harryjmunro @PostOffice Responsibility is on the customer to ensure their package is ready for sending. So it's clear you need to provide tape etc.
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Harry Munro
(@harryjmunro) reported
@PostOffice I think you could really benefit from offering a service to wrap/parcel up an item for customers at your branches. You sell packaging but it's not clear whether customers need to bring tape, scissors, etc. So uncertainty puts off just showing up with an item to post.