Post Office Outage Report in Pontnewydd, Torfaen County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (60%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (5%)
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TV (5%)
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Phone (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Adams
(@Marv_ontheradio) reported
@PostOffice Dear Post Office @PostOffice why is your branch in Clapham Junction so run down? Self service machines usually out, long queues as not enough staff and appears to be held together by bits of tape... is this the standard you accept for a very busy post office?
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Paul
(@PaulDon1989) reported
@WhatWouldKirkDo @PostOffice @dennis1a1 Out of interest, is your LAT the exact time the Postman leaves on the poster? I had this issue with RM so they changed the poster for me to 10 mins before the actual collection time so I have time to tie up etc. Works a treat now.
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Tej Singh
(@exacity) reported
@PostOffice I haven't got a reminder or my license (lost) can I still use your service to renew my Driving license?
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FranKO 💙
(@IdiotBeer) reported
The Post Office here in #Canterbury is not fit for purpose, self service tills never on and only one person serving. The queue is heading down the stairs…! @PostOffice
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sonia saralegui
(@soniasaralegui) reported
@PostOffice I just want to complaint about the poor service of you contracter company Collinson Insurance Services. Service is a word too big for you as you don't provide any service. Also, very unprofessional customer service, which they don't even read properly the claims!!!
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Richard Boyce
(@RichardBoyce) reported
Hi @YourMcColls @PostOffice you’re wondering why your store at Stapleton in Bristol doesn’t make any money (it certainly doesn’t look like it does) then closing the PO counter at lunchtime to “count the cash” probably doesn’t help….
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Royal Mail Help
(@RoyalMailHelp) reported
@mr_almurphy We're a separate company to @PostOffice who you would need to contact about the service you received in one of their branches. >Mayah
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Annarack
(@annajanesearle) reported
@PostOffice Thank you I will definitely get back to you if they can’t sort it. But I do think sometimes the post office and Royal Mail should be one company then there isn’t all this back and forth for the customer. I don’t know historically if you were one company at one time?
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Steve McAndrew
(@stevemcan) reported
@PostOffice how can you just shut a post office for 20mins to count sone money? You are providing a service and should be opened at the advertised times
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Virat Kohli
(@ViratSuperstaR) reported
@IndiaPostOffice This PostOffice handle is pathetic and of no use. After giving robotic reply they are not even replying now in DM. Totally hopeless govt service @AshwiniVaishnaw