Post Office Outage Report in Pontnewydd, Torfaen County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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David Collyer FRPS #leica #fujifilm
(@nedsoldman) reported
from
Abergavenny, Wales
@PostOffice Thank you. It really is atrocious business practice. This is what happens when private enterprise takes over public service.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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James Churchill Ellis
(@Jchurchellis) reported
@PostOffice been to your branch on Thornbridge Avenue in great barr & apparently you don’t give change anymore because the guy said he won’t split bag of 20p for me because he’s got nowhere to put it? I though Post Office’s had till drawers to keep change in? They were rude too!
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❤️#VoteEFF☭
(@1__SkhindiMK) reported
@DenzilTaylor @PostOffice And you are the person i know who has the capabilities to do something to fix this
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Angela Ford
(@Fordys_twits) reported
I sent 3 parcels via @PostOffice on 8/11/21. Two haven’t reached their destination and one was opened and the contents removed prior to it being delivered overseas. Problem seems to be this end, if you want to fight it out between yourselves and @RoyalMail
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NorvicPhilatelics - news of GB stamps; shop & blog
(@NPhilatelics) reported
@Timbromaniac @RoyalMail @PostOffice They never needed 'data to process mail', they just paid the postage with a separate Special Delivery bar-coded label. If you mean they don't have a datamatrix code, they never will have.
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Janet 🇪🇺🌹
(@RedVixen__) reported
@RoyalMailHelp @PostOffice I will do but why is so difficult to get help from RM? All the call and chat options are automated, with no option to describe your query. Why is not possible to speak to anyone?
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Sho Kun
(@LimitBreakTees) reported
@PostOffice The new staff at the Keelings Road, Northwood branch don't seem to know how to run the post office. I'm an OBA customer and they have no idea how to deal with me.
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...
(@Dream_Girl39) reported
@auspost I’m a nurse and was off a night shift when that happened. I don’t deserve this unpleasant service from a postman. I want a formal apology from the postoffice. I don’t want him to deliver parcels to my area anymore. He knows my name and address. #6
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Naomi - Jayne
(@Naomif1girl) reported
@PostOffice Isn’t it delightful how you’ve trained your staff to be extremely rude to customers? Lie also. I use drop and go system. They’ve not bothered sending last weeks parcels had the nerve to be extremely rude this morning about it. Claiming they called me yesterday. No!
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kernowdrew
(@drwb12) reported
Stuck in the queue at the #SE23 #PostOffice… and it is very long. The service is often painfully slow, so don’t expect to hear an update from me for a day or so. 😔
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Caroline Brock
(@carolinebrock) reported
@PostOffice @RoyalMailHelp @RoyalMail help I have injured postie outside my house and can’t reach anyone for help - bandaged up arm from fall but needs local pick up