Post Office Outage Report in Pontnewydd, Torfaen County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (44%)
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Total Blackout (31%)
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Wi-fi (25%)
Community Discussion
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Post Office Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Vince Cox
(@vincecox50) reported
from
Abergavenny, Wales
@PostOffice Abergavenny counter staff must be given the biggest jobs worth award possible ! Talk about UNHELPFUL! They talk to you like your an idiot, are must unhelpful and look at you as if you’ve crawled out from under a rock! Disgusting service.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Taya
(@tayalouise) reported
@PostOffice your Higham Hill post office in London is supposed to be open but it’s not… can you help?
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claire smith
(@clairado77) reported
from
West Bromwich, England
@PostOffice track and trace is down. No idea if my parcel will be redelivered or I need to pick it up from hub?
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Cloudygirl
(@Cloudygirl1) reported
@PostOffice Must have been about 1.30-2ish. Was meant to be open till 5.30. It's the main town centre post office. Very poor
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RobRoy💙🥩
(@RobSpring01) reported
@PostOffice Absolute joke, you didn't think to ask the local delivery / collection office that would have been collecting from there twice this afternoon if there were any problems I assume you are able to contact local offices?
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Rachael Louise
(@rtfd0815) reported
@PostOffice Hi none of my tracking numbers are working for my returned items, it's been a week... Can someone help?
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Rahul kumar
(@rps4me) reported
@speedpostdandi Very bad service, I'll not recommend to any one. I request to government of India do it private, atleast postoffice employees would behave like human @IndiaPostOffice
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Dan Harvey
(@DannyJ_Harvey) reported
Government based services seem to be going down the pan. If privatising them is the only way to instill some efficiency responsibility and accountable customer service then so be it. #PostOffice #RoyalMail #NHS
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Chris Marin
(@ChrisMarinUK) reported
@PostOffice Barnstaple Post Office, in WH Smith. Self service closed as usual. One window open. Queues out the door. This is every day. Why close the always busy Post Office?
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Shivendra Tripathi
(@shiven_tripathe) reported
@IndiaPostOffice @IndiaPostOffice @AshwiniVaishnaw problems are never resolved because I had already share my address in DM. BUT POSTOFFICE OFFICIAL NEVER RESPONDED BECAUSE THEY DIDN'T DELIVERED MY REGISTERED LETTERS.
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Camping 💙
(@LowerTreave) reported
@PostOffice OK, well I don't have the app (that is not a condition of your service) and WD341155875GB was posted over a week ago on 1st Class signed for and is somewhere in your system. Would it be too much to ask where?