Post Office Outage Report in Pontnewydd, Torfaen County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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cakeboss22
(@badboygreg22) reported
@PostOffice hi just been charged £2.50 to get some change for my local business. Since when has this policy been in force? Been using u guys for over 10 years. Never got charged yesterday use u guys 3 times a week. Thanks
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Shatter is fully Vaccinated, now with 5G!
(@Shatter242) reported
@aniacopian @suzyshinn @bhwags **** them. Keep going. The name postmates is amgiguious. They have no claim to anything outside their actual name unless they are going after the Postoffice next.
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Raj Patel 🇬🇧🇮🇳
(@rexgold) reported
@ArchNichola @VarchasPatel @PostOffice Totally agree.. but one way or other, we have to remove this rot from majority of civil service and govt.. they are simply not fit for purpose and are self serving crooks.
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Insistent Camel 🦕
(@InsistentCamel) reported
@PostOffice I’ve been trying to cancel my insurance with you for days, you don’t answer phones, emails, or the contact form. Is there any way to actually get some customer service from you?
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Ian
(@ian_morg1) reported
@PostOffice @Ofcom appalling customer service. Lost broadband for 2 days at home meaning my partner could not work for 2 days thus losing 2 days pay. I was offered £20 compensation but refused and was promised a call back from a manager within 3 -5 working days
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David D
(@Davidd02558199) reported
@PostOffice a dinosaur wanting to die. 1 person service big queue no auto tills. You don’t care
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Insistent Camel 🦕
(@InsistentCamel) reported
@PostOffice I’ve been trying to cancel my insurance with you for days, you don’t answer phones, emails, or the contact form. Is there any way to actually get some customer service from you?
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JustMe
(@JustMe25101507) reported
@PostOffice Impossible to speak to someone at 0330 058 3455. Am calling since 8:01 and no agents are available ? I need urgent help to verify my ID.
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Ian
(@ian_morg1) reported
@PostOffice Your customer services are a complete waste of time
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Royal Mail Help
(@RoyalMailHelp) reported
@soph_p18 Hi, we are a separate company to @PostOffice who you would need to contact about their service in branch. >Mayah