Post Office Outage Report in Pontnewydd, Torfaen County Borough, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (36%)
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Total Blackout (29%)
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Wi-fi (21%)
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E-mail (7%)
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Phone (7%)
Community Discussion
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Post Office Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Courtney Hodgkiss
(@courtneyishere) reported
@mintcustard @PostOffice Sent @NBurman a parcel at the beginning of august. Got my investigation into it back today saying it should be there by the 14 October. Glad I paid for the express service.
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Javier Dominguez
(@Mr_DominguezO) reported
@PAULIP0CKET Oooh Anatomy, que fancy. When I was learning about parts of the cell I would literally copy down all the different parts and try to make analogy about their function to help me remember. Only things that work for you, for ex I thought the Golgi Apparatus was like a postoffice…
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Dhananjay Kumar
(@Dhananjay9191) reported
@IndiaPostOffice I live in Dist Basti,U.P. My nearest postoffice ASNAHRA PIN 272194. No any Speed Post/ Parcel Book from 15 days from my post office asnahra. Postoffice employee answered about this matter....This service will start after 10-15 days,Other postoffice Distance 15km
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Amy Greig
(@morseamy) reported
What happened to Customer service at the @PostOffice ? Why can’t they politely ask does your parcel contain any of these items on the list. Instead of being rude and asking “well what is it” then being asked to list what’s inside.
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Steve Thomas
(@stephendathomas) reported
@PostOffice Is your travel money card web site down?
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Alan Gorham
(@AlGorham) reported
@PostOffice the line that never moves - WH Smith Bon Accord/St Nicholas. Self service chap not serving customers, one person on till duty, none of the remaining staff offering to serve customers. Only one of the 9 queue customers can self-serve. Who'd be in a hurry?
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Karen
(@karenteacher09) reported
@PostOffice Still no progress with this 2 weeks on from when we were overcharged and the staff were rude. Customer Care have issued a letter for £2.02, I will have to drive to a Post Office and queue up with ID to redeem this.
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Otto Osirian
(@OttoOsirian) reported
Once again back at Cheltenham High Street @PostOffice and once again it is shite customer service with no staff on counters and once again I will get an apology from you and nothing will change
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Andy Tijou
(@AndyTijou) reported
@PostOffice why don't you have more people working in your town centres? The few staff you have look stressed and over worked, they are sat at positions next to each other, so not social distancing, and as a customer, I don't enjoy waiting for 20 minutes, no-one does.
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Adam Perkins
(@perkypolitical) reported
@RoyalMailHelp @PostOffice Yes realise that but parcel is immediately passed to RM and RM is the carrier. The RM link suggests that if sender is happy with duty unpaid a CN22 is sufficient. ANPost in Ireland disagree and said "You will need to contact RM as they know what the issues are". Very unclear.