Post Office Outage Report in Beechwood, Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Beechwood, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Beechwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (44%)
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Total Blackout (31%)
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Wi-fi (25%)
Community Discussion
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Post Office Issues Reports Near Beechwood, Wales
Latest outage, problems and issue reports in Beechwood and nearby locations:
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Dorcas Eatch B.Mus(Hons) LRPS LTCL
(@dorcasanne2) reported
@PostOffice @RoyalMailHelp No I didn’t say that I said when it was going to be delivered to Ullapool post office and it was in transit as I can verify when it was sent, he told me when it arrived it would be thrown because I gave him a bad review for bad customer service
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Dorcas Eatch B.Mus(Hons) LRPS LTCL
(@dorcasanne2) reported
@PostOffice I’d like it escalated as a customer complaint
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tyler comley
(@tyler4bcfc) reported
@PostOffice the automated payment number doesn't work, before you say what the query is, it tries to connect you to a agent. And I can't pay by internet banking as it asks for the exact business name which isn't listed with the details
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Dorcas Eatch B.Mus(Hons) LRPS LTCL
(@dorcasanne2) reported
@PostOffice @RoyalMailHelp No you shouldn’t but I was told it will be and I won’t be allowed to collect it because I gave a bad review to that post office. Surely you have training for bad customer service and not punish customers by throwing their mail away.
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Dorcas Eatch B.Mus(Hons) LRPS LTCL
(@dorcasanne2) reported
@PostOffice @RoyalMailHelp Funnily enough the same person sorts out royal mail in Ullapool @RoyalMailHelp so this needs to be sorted or it’s theft. It’s bad customer service on both parts then.
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Dorcas Eatch B.Mus(Hons) LRPS LTCL
(@dorcasanne2) reported
@PostOffice Yes Ullapool postmaster said he would throw the parcel away. Later online other folk said I was banned from the shop but I was not told this at the time. It’s theft and I can contact CEO if I feel I am not getting an issue resolved satisfactorily
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Germany & Colonies Philatelic Society
(@GermanPhilately) reported
There also appears to to be water damage? Part of the printing process gone wrong... but then it wouldn't have been sold in the postoffice?
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Dorcas Eatch B.Mus(Hons) LRPS LTCL
(@dorcasanne2) reported
@PostOffice Really bad customer service saying my parcel was to be thrown away. That’s theft.
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Laurentum
(@Laurence55106) reported
@SamuelMinamioka @PostOffice I got scammed too...I was referred to an expert @krackertech_...I got the issue resolved ...and i got my refunds
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liz mcdonnell
(@lizmcdonnell1) reported
@PostOffice Absolutely shocking service for your money card no communication liars when on the phone been trying since last Monday to get this verified. I fly tomorrow #shockingservice