Post Office Outage in Newport, Wales

@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

@PostOffice No but I tried two corner shops which use the post office service and they said it was down.

@PostOffice No but I tried two corner shops which the post office service and they said it was down

@PostOffice can’t make cash deposits the system is down

Pretty bad that no companies give #lifeinsurance to people with #mentalhealth illnesses. Surprised at being turned away from @PostOffice As well. To add to the list

@PostOffice Thank you Stephen for the quick reply. It was Bute Street, Cardiff. What disappointed me most was their bad attitude and un-helpfulness.

@PostOffice frustrated that once again the post office in the one stop on cornerswell road, penarth is not working! Systems offline again. Since going into the one stop it has not been a reliable service and always feels like an abandoned part of the shop with no focus from staff

@PostOffice They were meant to come last week 12th July, then changed the date without any notice to Monday, then Tues and now today but they still have not turned up! I demand compensation and will be cancelling this poor service.

No communication allowed No explanation allowed Insult, shout, blame, leave immediately, or call the police I am the one who wants to call the police. Your employees treat customers rudely @PostOffice @PostOfficeNews

@PostOffice Postman refused to deliver to the office- very bad attitude.

@PostOffice I haven’t. I just want my money back. It’s such a significant amount that was taken by a direct debit which I never set up. I understand this isn’t your fault but something needs to be done about it now.

@PostOffice over a week now since a significant amount of money was taken from my bank account by a direct debit that was never set up. I’ve called about 5 times since then and still my money has not been returned.

@PostOffice Nope, when I asked if the post office was open I was advised it closed at 5.30 they did tell me where my next closest one was which would be open. I went to the one based at Kev Jones on Nobes Avenue, service there was absolutely brilliant.

@PostOffice Ok, I've tried calling your customer service and they have no record of my account, I've now been offline since 4am today and really need someone there to do something about this terrible service you are providing me with

@IndiaPostOffice Where is ur revert. U all r equal.Till today nobody is doing the work with aadhar card in postoffice mayurvihar phase 1near bharat petroleum. Daily they lies that server of uidai is not working. U all r कामचोर, निकम्मा, low grade people. Shame on whole postal department.

@PostOffice Had 2 parcels delivered in the past week, both of them lift in the bin. First it’s a stupid place to put a parcel in the first place And one of my parcels then got taken by the bin men 👍 10/10 for intelligence

@PostOffice @RoyalMailHelp Can you help me with this please @RoyalMailHelp