Post Office outages and service status in Newport, Wales
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- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie McGowan (@WattenRobbie) reported@PostOffice @Kitty49499561 Post Office couldn’t care less about your complaint and most post offices are franchised anyway.
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ನಾನು (non biological with streanh of eshtra 2ab) (@darkbrahmin) reportedthere are two kinds of pro kannada people 1. had bad exp in bank, postoffice with hindi or hindi crush broke them, these will fold for low bar half assed compromise 2. have hard ideology, want to reinstate lost glory, vision is all encompassing, total revolution become latter
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Kelly (@Tiger73Quinn) reported@PostOffice The Port Talbot Post office was open, my in-law were there in business hours & it was empty apart from 4 counter staff chatting told each. Why then would an appt be needed if no other customer required a service. Poor customer service. Swansea branch helped them. Staff were lazy
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Free Spirit (@onemoveahead) reported@PostOffice how do I speak to a human on the phone on your customer service number?
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@mkerton@mastodon.online Green Env soc #degrowth (@michaelkerton) reportedIt's not NHS staff E.G. those on the front-line, saving and caring for the infirm. Nope, it's "management". The same characters who are involved in #Grenfell; #postoffice and government. It's the so-called "eletes" vs the plebs. Not creed vs the poor. Two-tier "justice".
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Himanshu (@aashiyatt) reported@PostOffice Dear Sir/Ma'am, Subject :- after Delivering the post via post office the post master demands for us a sum of money for the service. Sir/ma'am, After Delivering the post the postmaster demand for a sum of money, i ask them for why ? He ask me No Question... !!
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @PostOffice Assuming you also went into the Post Office on your lunch break, you then find it ridiculous that others should take their lunch, assuming that is what they were doing. Crap customer service because they’re a crap company to work for. For clarity I was a post master for 17 years.
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Cowardly Lion (@Cat_onabike) reported@PostOffice I went on 5 different days to send 2 different parcels. No self service. 3 times I had to go home without posting anything because the queue was too long. I complained to PO cust svcs who thanked me for my queuing feedback. Are you stopping self-service in all branches?
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mmc (@mmc02939722) reported@AmazonHelp my order has been sitting at the Amazon Depot here in Georgia since 5 o’clock Saturday morning now I guess it’s not gonna be delivered today because it gets nobody showed up for friggin work. I thought the Postoffice sucked fixing to cancel my membership.
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john osullivan (@jos02611) reported@DrMarianaClaire @PostOffice Usually turning up the brightness on your device solves this?Off course over five minutes it will fade or even close down.