Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Shaunna
(@tiny_mischief) reported
@RoyalMail @PostOffice @RoyalMailHelp I didn't appreciate a postal worker coming into Culcheth Post Office yesterday at 16:50, to quietly call another customer in the queue a "******" whilst collecting the post. Then deny it when confronted, when we all heard it!
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nicola klaus
(@klaus_nicola) reported
@PostOffice thanks Courtney but need the direct number to head of customer care and senior managers
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Terence Filipe
(@Tezza404) reported
@parcelforce I used your service via @PostOffice and not online, so therefore I was trusted the post masters knowledge who guaranteed 4 working day delivery and was more than happy to take my money.
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Hannah Lucas
(@hannahllucass) reported
@PostOffice I have just posted two parcels at my local delivery office and asked for proof of postage receipts. But, the postmaster refused to give me any proof of postage. Please can you resolve this issue and provide me with it?
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Steve Wood
(@Steve_Wood_NZ) reported
@RoyalMail terrible service taking 10-15 days to deliver in London. Come on guys this is terrible!! @PostOfficeNews @PostOffice
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deborah
(@debohaha) reported
@RoyalMail @PostOffice - I can’t get the website to process my mail forwarding request and moving Friday 🥴 no time to visit a PO in person - is there an issue with the website and how do we solve this please? 🙏🏼
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Oliver
(@oliverjamesstfc) reported
@RoyalMailHelp @PostOffice Hi - spent over £1,500 in postage over 30 days. Supply cost eating me. What help do you offer?
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Tina
(@Nicks_Aunt2008) reported
@POTUS PLEASE fix the Postoffice crap.
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Thee Kris Barbour
(@barbour_kris) reported
@PostOffice DM you a pic of black bag that has a jacket in it? Tell me if I wrote on paper where it was to be returned to does that classify as a label? Was it that hard for the cashier to do that for a customer after weighing the item amd then telling me I need a printed label. My god.
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nicola klaus
(@klaus_nicola) reported
@NickNickrob @PostOffice they have no contact staff at there H.Q disabled person in thornton cleveleys dependent on help left without phone use in December fault on line but told it was her phone open reach fitted new connection box rusted, still no contact paid a month for nothing and treated very badly