Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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Wi-fi (20%)
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E-mail (7%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Elaine Mc ambley
(@lisaelainem1) reported
@PostOffice hi could you help a pensioner that needs refund of postal order that never arrived , been to where it was purchased, yet they say she’s to write a letter , is there a form online instead
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AmBrit
(@TP06076624) reported
@PostOffice @ijjeeezy But they will never get that time back, will they. They will never see full justice
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Polyphonic
(@NewishOrder) reported
@MarinaHyde Disgraceful. Truly horrifying. Hard working honest people sent to prison. Paula Vennells getting CBE and £5m on leaving. Totally upside down. The woman is evil. These people deserve a huge payday and I would take her over-inflated pay package back #PostOfficeScandal #PostOffice
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Laluglu
(@laluglu_aw) reported
What happened under @PaulaVennells1 and the @PostOffice to individuals forced to use a system they knew was not working, they were told wasn't working and refused even now to accept fully is a national scandal for which they should all be charged. For those who never got justice
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Dawn Jeakings
(@Dawnjeakings) reported
@ShellEnergyHome ok so I’ve got no internet & my internet provider says I need to contact you to get it sorted - unfortunately I’m also one of the @PostOffice customers transferring and I’ve been hanging on your phone line for over 20 mins #HELP #CustomerService ?!?!?
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Fat
(@Bloke_On_A_Bike) reported
Tory MP thinks #Postoffice will pay compensation? He's living in cloud cuckoo land RoyalMail is now a private company prosecutions took place when state owned. Fujitsu won't pay, Post Office admitted they ignored issues when staff raised concerns. #bbcqt #PostOfficeScandal
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Matthew Rimmer
(@MatthewRimmer) reported
The @PostOffice scandal is so heartbreaking every time you hear about it - those poor employees wrongfully accused. The scale of it is mind-boggling. How did senior staff not twig sooner before accusing hundreds of fraud? @BBCNWT #PostOfficeScandal
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Timmy 2 wheels
(@Timwils47760806) reported
@GBNEWS Should be the Labour Party that pay out, It was Keir Starmer who was responsible for not looking at the problem. It was rather obvious that 700 people didn't all embezzle money from the postoffice.
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Chris Bramall
(@ChrisBramall) reported
So shocked at what the subpostmasters and subpostmistresses went through. Where were the #PostOffice managers? Where where the computer experts? Where were the forensic accountants? Why didn't the prosecutors divulge the extent of the problem? What were the defence lawyers up to?
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Chris
(@earthbulb70) reported
@byronsbrain Cancelling stamped mail with a pen squiggle rather than traditional hand franking is becoming common practice nowadays. Lazy, unprofessional, and looks awful. @PostOffice @RoyalMail