Post Office outages and service status in Newport, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice It’s your choice to wait in a long queue, you have no idea what they were doing, or indeed why. You can’t always stagger lunches just to suit others. And I’ve already addressed the poor customer service, the job is predominantly thankless at the best of times. No apology needed!
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Joe Ibbotson (@IbbotsonJoe) reported@PostOffice Anyone know what’s happened to Keighley Post Office next to the bus station? It was supposed to open on Tuesday April 28th after ‘Essential Maintenance’ now it’s closed due to ‘Unforeseen Circumstances….’ I wonder what’s happened? People need the service…thank you
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Graham (@BarnetAkela) reportedHello @PostOffice are you aware that literally nothing is working at your main Cambridge branch? The self service machines haven’t worked in weeks and now the ticket dispenser for the counter service doesn’t work. Any chance of getting stuff fixed?
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Pamela Mackay (@pamela911y) reported@PostOffice so disappointed with the service re my travel insurance!! After various emails you still Fail to sort this out. Communication has been dreadful. One simple phone call would have this done in 5 mins yet you go back and forward. I’m assured my policy is fully covered!!
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Paul Stevenson ❤️👻💙 (@hauntedmagazine) reportedNever stand behind the Devil in a @PostOffice queue. For the Devil has many forms.
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Gaylene Van Horn (@gaylene_horn) reported@sharicedavids Want to help your constituents? Fix the parking lot at the Lenexa postoffice! Holes big enough to drop an axle!
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Elaine Chapman (@ElaineC_reviews) reported@PostOffice your customer services are appalling. Your over the counter member of staff inputted the wrong name from my daughters passport and now she is abroad with a PO currency card she can't access and useless emails back and forth not accepting her passport information!
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Free Spirit (@onemoveahead) reported@PostOffice how do I speak to a human on the phone on your customer service number?
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Dave Soper (@DaveSoper1959) reported@PostOffice A kind lady has just delivered my post that was delivered to Modbury Gardens in Reading. I am in Torrington Road. My post regularly goes to Totnes Road and Axbridge Road and I normally eventually receive it. But what is wrong with you people? How much do I never get?
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PRAMESHWAR LAL RAO (@lal_rao) reported@PostOffice My parcel was dispatched from Kerala on April 28, 2026; however, no updates have appeared since it was sent from Kochi on April 29, 2026. I reported this issue via the toll-free number both yesterday and today,