Post Office outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

Post Office signals over the past 24 hours, with local activity from Newport, Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Post Office Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Cressida Ford (@CressidaFord) reported 48 seconds ago from Cardiff, Wales

  @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

• 
  Caroline vickery (@Caddy9274) reported 12 minutes ago from Cardiff, Wales

  @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

• 
  Panda Education (@PandaEduLtd) reported 15 minutes ago from Caerphilly, Wales

  @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

• 
  Ellie Silcox 🎗️ (@Ellie_Silcox) reported 26 minutes ago from Pontnewydd, Wales

  I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

• 
  TheBigFella💙 (@TheBigfellainc) reported 30 minutes ago from Cardiff, Wales

  @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

• 
  Ben Maizey (@BlockA_Row3) reported 34 minutes ago from Cardiff, Wales

  @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

• 
  Ellie Silcox 🎗️ (@Ellie_Silcox) reported 34 minutes ago from Pontnewydd, Wales

  @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

• 
  Cllr Stephen Marshall (@StephenMNewport) reported 42 minutes ago from Newport, Wales

  @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

• 
  New Court Inn Usk (@TheNewCourtUsk) reported 54 minutes ago from Beechwood, Wales

  @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian (@IanGatters) reported 8 minutes ago

  @dshensmith @lily_lna @PostOffice Come on fella, it never happened.

• 
  Indian Council Of Press (@IndianCouncilO3) reported 9 minutes ago

  @IndiaPostOffice Question Over Post Office Service Kisan Vikas Patra (KVP) matured on 14 June 2026, but payment is still pending due to Pledge Release Order verification. How long will verification take? Please expedite the process and release the payment without further delay. #PostOffice #KVP

• 
  Pierce Dargan (@PierceDargan_) reported 13 minutes ago

  Stepaside Post Office Closure Update I was very disappointed to see the post office in Stepaside closed this morning. Minister Richmond and I had a call with An Post this morning. They have been working with the postmaster and landowner in an effort to keep the post office open. Unfortunately no viable solution has been found which is why the post office has closed today. However Minister Richmond and I have received a commitment from A Post that they recognise the need for a post office in Stepaside or the immediate surrounding area. In the meantime post office services are available in Ballaly, Dundrum, Ballinteer and Cabinteely. Minister Richmond and I will continue to do everything we can to secure a post office back in Stepaside and ensure our community has the local postal services it needs. We understand how important this service is to the local community and we will keep pushing for a solution. #Local #Community #PostOffice

• 
  RussellScotland 🚜🐭🦋 (@RussellScotland) reported 16 minutes ago

  @ArturNadol7566 @PostOffice If I recall it began as a product developed for another customer which got abandoned because it was unreliable. So they just repackaged it and sold it to the Post Office. Fujitsu knew it was a dog’s breakfast and people at the Post Office realised early on that it was unreliable.

• 
  Alison Mac (@AlisonM39525362) reported 20 minutes ago

  @twasthentisnow @lily_lna @PostOffice She is a customer.

• 
  Lou (@Louise71James) reported 20 minutes ago

  @lily_lna @PostOffice **** that! No topless yes ok, more than reasonable for a female lol. Any other attire in THE UK, should not be a problem. ***** pervs too worried about getting a hard on over a girls backless outfit! **** off to your backwards country! Omg makes me so angry!

• 
  Матчі FC BARCELONA (@fcbarcelonacatv) reported 24 minutes ago

  @twasthentisnow @lily_lna @PostOffice Not really. She called them staff, not colleagues. It is immediately clear she was a customer.

• 
  Barbara Walsh (@Barbara18648292) reported 25 minutes ago

  @Rob_ThaBuilder @lily_lna @PostOffice She's a customer, not an employee.

• 
  Artur Nadolny (@ArturNadol7566) reported 27 minutes ago

  POST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.

• 
  🇬🇧 Rubio - Suffrage 2.0 💚🤍💜 (@Rubio43210) reported 27 minutes ago

  @lily_lna @PostOffice As an employee it’s inappropriate. If you were wearing shorts & vest top I would view that as inappropriate too. However, as a customer it’s entirely different, it’s a lovely dress. Did she just target women? In France going bare chested into a shop is banned for men. Rightly so