Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (50%)
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Total Blackout (21%)
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Wi-fi (14%)
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E-mail (7%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Abdullah Ali khan
(@AbdullahAkhan) reported
@PostOffice facilitate, I requested the customer staff member to please have a notice displayed as I waited for a long time in the queue and the service isn’t available and even I tried calling before coming to post office but it went unanswered. In return, a customer staff member was
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Hockey Mom 94-8_03-11
(@jlsheds2) reported
@Logically_JC Me too! My local postoffice hasn't had regular hrs for almost 2 years. Our one employee sorts the mail in town 10 miles away before he can open counter in local office. One never knows if/when it will be open. Because of reduced pickups, the box outside is always overflowing.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://localdepots-help[.]com/ #phishing #postoffice
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Siân Davis
(@siany_d) reported
@PostOffice @The_Mod_ster Its not dodgy at all Stephen, you're misleading the customer. It will state on the bill 'standard fee payable at po counter' the fee is currently £2.60
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slim shaddy
(@sheikhb19660388) reported
@AbdullahAkhan @PostOffice I will never visit @PostOffice again. This can happen to anyone. Pathetic,disgusted.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://support-delivery-parcel[.]com/Book[.]php?session=deXjSN1nbf3TofJZ6FVdFVbOrwZBdZ6RMNMXwy5nxDc3ViQ56g2iqUOhoBNXCZxSWYQlDQDXzcFVw9du #phishing #postoffice
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Nicola Morris
(@nicolacatmorris) reported
@PostOffice today I have visited 6 branches which on your finder say they can do driving license renewals. Now, 8000 steps, 40 miles and £5 in parking. I confirm they do not. None of your tablets work & none of the branches know it’s not just them with the issue #hopeless
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Jenny De Pyu
(@de_pyu) reported
@PostOffice So this branch doesn't have WiFi. They've apparently been asking for it for "years". They're doing applications on a tablet, presumably over cell connection and the tablet has next to no signal so things are taking forever! They're not capable of doing the service they advertise
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Checks & Balance, Accountability in Politics 🇺🇦
(@dpmx65) reported
@Shell Why is that you customer service for Shell Broadband non existence? Try calling them one is held on a queue for an hour at least. It was not this bad when it was @postoffice Broadband? What has gone wrong?
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Karen Overton
(@wowzer22) reported
@PostOffice Thanks Stephen. I've just been told rather firmly at your Orpington branch that they are only allowed to pay in one bag of each denomination. I'd like to take this further as an official complaint. Can you please advise me where I should send it