Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Total Blackout (20%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Ford
(@mwf100) reported
@three_broadband absolutely disgusted. Charging people late device returns fee in the middle of a pandemic and lockdown. Going to the postoffice or leaving the house is in no way an essential trip. Especially when you cancelled the service.
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Postcard Travels
(@TravelsPostcard) reported
@Philatelovely Wish I could visit your PO! Had to change PO after the postmistress refused to sell me stamps for mail to Europe...so rude to me, made a formal complaint #PostOffice
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redrose@yahoo.com
(@redroseyahooco5) reported
@PostOffice taxpayers pay a huge amount pay for a good reliable competent postal service and to receive their post. We haven't had our post for a wee this is unacceptable and please can the Manager sort it out as we are sick and tired of them using covid to not do their work properly
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Philip Wattis
(@flincauk) reported
@PostOffice It is the straw that has broken the camel's back. I've had far too many issues with that branch over the years, and without failure it is *always* blamed on someone else.
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Jeffree Star’s Hair Guy 🐶
(@hellojonmitch) reported
@PostOffice Replied. This does mean I’ve paid double for postage and the reason she did this was because I interrupted her counting as she was closing. As a customer I’m now the one that’s paid double and having to spend precious time getting it sorted. It’s not acceptable.
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Vinegar Tom
(@notronomis) reported
@LilywhiteSimon @PostOffice You're assuming that people know that difference. It could be that you were trying to help or that you were being a bit of a ****. It's the latter
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Philip Wattis
(@flincauk) reported
Now entering the 4th hour of my time to resolve the problems created by the @postoffice losing/stealing my mail. Thanks for the 6 free stamps though.
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dave shade
(@daveshadydave) reported
@PostOffice Just how long is this queue? I sent in the complaint weeks ago now
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Steve Adlard
(@UKSteve99) reported
@PostOffice now listened to over 30 minutes of your on-hold music and recorded apology for the delay. Do you have advisors? I need a specific problem resolving that you have caused, please tell me the best course to talk to a human.
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My6percent
(@My6Percent) reported
@PostOffice Unsure. I didn't time it, I'd say about half hour? The poor staff. Only two of them having to manage the entire Post Office for Bath and a long queue of people at the end of the day.