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Post Office

Post Office Outage Report in Newport, Wales

Why is my Post Office service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The latest reports from users having issues in Newport come from postal codes NP10 .

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Post Office

Post Office is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  • 44% Internet (44%)
  • 30% Total Blackout (30%)
  • 15% Wi-fi (15%)
  • 11% E-mail (11%)

Live Outage Map Near Newport, Wales

The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.

CityProblem TypeReport Time
Newport Internet 4 days ago
Cardiff Total Blackout 1 month ago
Cardiff Wi-fi 1 year ago
Cardiff Internet 2 years ago
Newport Internet 2 years ago
Cardiff Wi-fi 3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • AngharadHafod
    Dr Annie Byniaeth #FBPE 🇪🇺 #FBIW🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AngharadHafod) reported

    Unbelievably awful service just now from #PostOfficeTelecoms @PostOffice (now owned by @ShellEnergyHome). Incoming landline calls failing. Waited around 20 minutes, outside on my mobile in the rain (no signal indoors) for an answer. Line was tested, fault found.

  • HarrisFreddie
    Freddie Harris (@HarrisFreddie) reported

    @PostOffice Thanks Courtney. Earliest engineer can come and switch our supply on at the service box is Wednesday - 5 days after our GoLive date. Not really good enough, is it?

  • MatthewJRamsden
    Lord Matthew J. Ramsden (@MatthewJRamsden) reported

    @PostOffice …at worst. You didn’t make clear the policy terms on purchase nor when I called to ask about the terms of my policy. It’s been consistently changed because your team don’t know your own policy wording. I’m beyond unhappy and will be raising a complaint…

  • eyeslikepandas
    Laura Jane Sessions (@eyeslikepandas) reported

    @PostOffice I just want to post stuff. I am aware that there are other branches nearby where I could do this & online services but it’s the principle of it. What is the point of a service that many can’t access??

  • Orbitcoin
    Orbitcoin (@Orbitcoin) reported

    @PostOffice If the problem for the current in store post office currency exchange is you like a more old school swap, maybe consider allowing customers to swap GBP for BTC via a #Bitcoin paper wallet you load an print, so its paper for paper lol

  • Fourtescu
    Mildly Appropriate 🏳️‍🌈 🇪🇺 🇦🇺 🇩🇪 🇬🇧 (@Fourtescu) reported

    WTF can't GB have one, unified postal service? Had the infuriating experience today of one parcel being acceptable by @PostOffice but the other one needing to go to @RoyalMail . Both going to EXACTLY the same address. Unbelievable. #FirstWorldProblems

  • Pakka_Chichora
    Morior Invictus (@Pakka_Chichora) reported

    How can you can't wait for 2 minutes to deliver my license, it takes time to come down from fourth floor @PostOffice Sir @ArvindKejriwal what is this. I suppose atleast get a call for delivery. #Indian

  • siany_d
    Siân Davis (@siany_d) reported

    @jambomatt @PostOffice Because thats not a service we provide

  • Priglit
    Rob, king of the Adipose (@Priglit) reported

    @PostOffice No deliveries for over a week on our street. Can you help?

  • MatthewJRamsden
    Lord Matthew J. Ramsden (@MatthewJRamsden) reported

    @PostOffice Hi Courtney, thanks for your reply. I think it’s safe to safe that you won’t go beyond your contractual obligations as, like most insurance companies, you don’t want to pay out. The support I’ve received from your team whilst stranded here is mediocre at best and incompetent…