Post Office outages and service status in Newport, Wales
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- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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tolga tursun (@greennbygreenn) reported@HM_Passport @PostOffice You idiot post office
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice It’s your choice to wait in a long queue, you have no idea what they were doing, or indeed why. You can’t always stagger lunches just to suit others. And I’ve already addressed the poor customer service, the job is predominantly thankless at the best of times. No apology needed!
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tolga tursun (@greennbygreenn) reported@PostOffice You are absolutely useless. Where is my mail that was supposed to arrive a month ago? I’ve paid the fee twice, and my post is still missing. You opened an investigation and then didn’t even bother to give me a response. Your service is a complete joke. What the hell
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Neil Bradford (@neilabrad) reported@PostOffice is your travel money card system broken? App appears to be broken for the last two days
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Nishu Saxen (@snishu89) reportedBhanu pratap postman refused to give me the parcel on spot . This is really very bad when a customer is going to postoffice for his own parcel then is this a way postman behaves ?
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Half Starved (@halfstarved0808) reported@PostOffice Due to fly out tomorrow and the Travel Card Money system is down - seems to happen regularly according to the threads. When are system going to be back up and reliable?
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Julia Edwards (@JuliaEdwarsu) reported@PostOffice Halifax post office was a joke this morning. Tried to return Amazon parcel, queued for 10 mins then told to get back in the queue for another till to be told scanner wasn’t working and to come back another day. Staff member was rude, yawning and totally uninterested
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NikillBollam@30 (@Nikilnani3) reportedRespected Sir /Medam Am Here to Complaint on postman of Manakondur Sub PostOffice Under Karimnagar Dist Head office.Postman Has not Delivering letters In Time So Many People's are not Receiving in time Their Letters. Please Take Action on Him @karimnagardo @PmgHyderabad
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Dr Mariana Claire Marinovic 🏴🇮🇲 (@DrMarianaClaire) reportedARGH!! The frustration. Every time I go to the @PostOffice to return something we have the same issue. We spend 5 minutes trying to scan a QR code through 3" of laminated safety glass, only for the cashier to eventually open the window and scan my QR code that way. Why not just bloody do that from the start?
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Cowardly Lion (@Cat_onabike) reported@JamesAsser @PostOffice I asked to use the self-service equipment to send a parcel. The team leader said 'No, the manager says we don't allow that.' Why not? 'None of your business. I don't have to tell you. I don't work for the Post Office.' Can I speak to the manager? 'He doesn't work here.' /2