Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (52%)
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E-mail (22%)
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Total Blackout (11%)
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Wi-fi (11%)
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Phone (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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stay_moon2003
(@stay_moon2003) reported
@PostOffice I bought an apple gift card from you that was faulty and I’ve contacted apple support, sent them loads of information and pictures of the gift card and receipt I was given and they are telling me that the piece of paper that you gave me is not proof of purchase ….
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MrPalmer
(@MrPalmer111) reported
AVOID @PostOffice travel card money at all cost. Bunch of liars and thieves!! Rude staff who talk over you as well 😡
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John Sandys
(@TheDerbywalk) reported
@PostOffice @RoyalMailHelp Apologies. However, it was allegedly sent from a post office, so there is a connection, and the Royal Mail tracking service is saying 'awaiting collection' and has been for 72hrs.
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Daniel Aagentah
(@aagentah) reported
@PostOffice Drop & Go login has been down all day with the site crashing. Can you confirm if a fix is being looked at ASAP?
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mark kelly
(@mkiceburnmarko) reported
@IBCA_UK @IBCA_UK in different scandal (well actually out family might be involved in this as well but I am 100% not going down that rabbit hole) but in all these scandals be it blood, grenfell, postoffice, Windrush, lithium, etc. Have anyone actually look into support to handle 1 estate
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Gemma Corfield
(@Iloveholly) reported
@PostOffice hi, I brought Travel Insurance from you, we are going on Cruise Holiday on Saturday. P&O cruise want to know the name of Emergency Assistance. Please help me
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isitmethen2
(@thisismenownow) reported
@postoffice Hello, please can you help me. I sent a parcel from the post office via DPD and they made a mistake so my parcel is being returned back to me halfway to Italy from France. I do not want to pay again to re send it. I have proof of purchase. Thanks
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Annie Chatham
(@Mrs_Chatty) reported
@PostOffice How is it that a card posted 1st Class at a Post Office on Thursday has only just arrived (Tuesday). What an appalling, expensive service.
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peoplearestupid77
(@pplrstupid977) reported
@suebright01 @PostOffice @PostOfficeNews If they are shoet of staff then they can open the self service kiosks because they cant man those as well. 30 mins in a queue is pretty standard fpr the Post Office. Go earlier or plan your time more eddiciently
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Kumar Abinash Sahoo
(@kumar_abinash_s) reported
@IndiaPostOffice Terrible staff behavior and no separate queues for ladies/gents at Mahadevapura Post Office, Karnataka! Is this how we serve citizens, @CMOKarnataka? This hinders ease of access & respect. Urgently need reforms in customer service @IndiaPostOffice. #Karnataka #PostOffice