Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (36%)
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Wi-fi (21%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Janet 🇪🇺🌹
(@RedVixen__) reported
@RoyalMailHelp @PostOffice I will do but why is so difficult to get help from RM? All the call and chat options are automated, with no option to describe your query. Why is not possible to speak to anyone?
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❤️#VoteEFF☭
(@1__SkhindiMK) reported
@DenzilTaylor @PostOffice And you are the person i know who has the capabilities to do something to fix this
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david stevenson
(@dstevensonart) reported
@PostOffice hi I need your help. A parcel I sent has been lost so putting a claim in via royal mail however there one form wont accept the value of the item, only £50 even though I bought the correct value cover up to £250 and declared correct item value. What is going wrong ?
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kernowdrew
(@drwb12) reported
Stuck in the queue at the #SE23 #PostOffice… and it is very long. The service is often painfully slow, so don’t expect to hear an update from me for a day or so. 😔
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Jacqueline Jones
(@JacJones651) reported
from
Bonnybridge, Scotland
@PostOffice It’s ok apparently there was an issue with the website and it’s ok now
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Faye❤️
(@FayeHogarthx) reported
@VeryHelpers I had a parcel delivered to my local postoffice 2 weeks ago, I never recieved an email or sms with my collection number and not sure its even still there how can i get my collection code re sent so i can collect the parcel
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Kelly
(@kelz1099) reported
@PostOffice no service on phone line - tried to call and advised nationwide outage
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matt
(@matt03258906) reported
@PostOffice hi I’m assuming you are deliberately trying to close down ??? The queues are longer than a covid 💉 queue? You have only a couple of staff that haven’t a clue what they are doing other than it seems to deliberately take as long as possible ?
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Nikkie 🦞
(@kikithorpedo) reported
@PostOffice hi, I’ve been referred to you by @RoyalMail to make a complaint. Please can someone message me.
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karlos&oscar
(@CarlosD01814644) reported
@PostOffice @RoyalMailHelp Is there a phone number? The help page is useless. Is not answering my query. The name given is wrong and signature is just a cross.we need to dig more than the help page allow us to