Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (38%)
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Total Blackout (33%)
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Wi-fi (14%)
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E-mail (10%)
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Phone (5%)
Live Outage Map Near Newport, Wales
The most recent Post Office outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Paul grech
(@Paulgrech1974) reported
@RoyalMailHelp @BobaPhil @PostOffice Royal mail i'd stay away from social media. Your customer service is poor and on here all you do is post 'automated' responses. Try listening to your customers. You know, the ones that are still waiting since 9th dec for a recorded delivery to be made.
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Katie Page
(@KPReflexology) reported
@RachelGalley @PostOffice being stuck between 2 businesses BOTH claiming you don’t have £438 jewellery. I’m utterly devastated with the lack of responses! RG I waited on the phone for over 30 mins today, no answer. I am stuck between you both, messing with emotions, it sucks!!
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Katie Page
(@KPReflexology) reported
@PostOffice Thank you! I have a reference number for a reference but once spoken to then I hear nothing more! Their service sucks :(
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David Martin
(@martind511) reported
@PostOffice @RoyalMail This is the same nonsense as BT and BT Openreach telling customers that they are different companies so when customers complain to BT about poor service etc they blame BT openreach. It should just be one operator.
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Stewart McGill
(@shut_up_stewart) reported
@PostOffice - Hi, is it possible to use your passport Digital Check and Send service (for renewals) on branches open on a Saturday? Or can this service only be accessed Monday-Friday?
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FattyMcPfatty
(@angyboy11) reported
@PostOffice Hi, 2 days ago when I chased it again and got the generic reply of-We do apologize for any inconvenience caused and delay in responding etc Why has it took since June? You’ve had all paperwork for months- still no movement- bloody awful service
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Katie Page
(@KPReflexology) reported
@PostOffice @RoyalMailHelp That’s easy to say when it’s he said she said! Neither of you are taking responsibility and owning the issue. The customer journey should be effortless not full of heart ache and ****!
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James Falaise
(@JamesFalaise) reported
Honestly, worst thing @PostOffice ever did was put these inadequate "offices" in corner shops. Got people sayi g they can't take parcels as they are too big 🤯
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Uber Dad
(@goonerfm) reported
from
Balsall Common, England
This is why @PostOffice is finished, got a Christmas card today, was posted on 5th December!!, a month , that's a quality service, not. 🤔
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Siâny D
(@siany_d) reported
@POckelford @PostOffice Thats royal mails decision to only offer that service via their online channels. We can only offer the royal mail services that rm allow, in same way we only offer selected dvla services etc. There no dishonesty from the staff at Cannington who have been unfairly accused.