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Post Office

Post Office outages and service status in Newport, Wales

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Full Outage Map
  • Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • StephenMNewport
    Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • TheBigfellainc
    TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • joyceshorrocko1
    monket (@joyceshorrocko1) reported

    @PostOffice I post a parcel, you track it and tell me you have taken it to the wrong place. God knows why. You have no idea. No update. I call you. No update. No parcel. It's the epitome of dreadful service. Can't you do better? Clearly not.

  • Rantsofus1
    Rants of us (@Rantsofus1) reported

    @greennbygreenn @PostOffice Please get help the post office done have mail.. nor open two hours a day think you need To get the company’s correct

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @MistressDel93 @PostOffice Post Office don't deliver mail. You need Royal Mail customer services. You'll wait an hour or so on the phone mind

  • Iangarty
    Ian Garty (@Iangarty) reported

    @PostOffice you need to train your postmaster in Melcombe Place that Scottish money is Stirling! Refused in front of everyone as I wanted to pay into my bank account! This is ridiculous!!!! The country is broken!!!!

  • madjack5774
    my name is... (@madjack5774) reported

    @RepMaryMiller If your office provide same "help" as local township office offer or postoffice offer than what is the difference? Just curious? One can get pp in 2 weeks after applying at USPS and pay expedite fee... unless your office is making this happen without any fee. Just wondering.

  • Rantsofus1
    Rants of us (@Rantsofus1) reported

    @dZJist @PostOffice It’s not tracked 24 hour never has been it’s just tracked 24 never said hours. Who ever sent needs to put claim in

  • JonathonWi68729
    Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported

    @HM_Passport @PostOffice Cambridge st Andrews st branch service was VILE yesterday. No WIFI for services, Long queues, Only 1 person serving whilst other staff were just hanging around, the entrance door was making a scraping noise every time it opened and closed. Third world staff, third world service.

  • twobeornot2be
    We are the change (@twobeornot2be) reported

    @ArturNadol7566 @AndyPeacock999 @PostOffice Everything is broken

  • MrsDLewis_NW
    Debbie Lewis @ NatWest (@MrsDLewis_NW) reported

    @PostOffice how can I arrange a redirection if the new address isn’t found on your options list please? No option to edit (other numbers exist but not ours) and no help options exist?

  • Stephen18221872
    Paisley Boy (@Stephen18221872) reported

    @DVLAgovuk @PostOffice We urgently require vehicle documents in order to sell our car. The process was initiated last Thursday (04/06/25) however they have not arrived. Very disappointed in the process. Deliveries on mail is now so poor in the Glasgow area.