Post Office outages and service status in Newport, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Reynolds (@pdnr777) reported@PostOffice Ok thank you, unfortunately none of these were offered to me when I went to the post office this morning and said only thing would be a service that takes 3-6 days and said it was signed and tracked but nothing in the receipt gives me a tracking number or anything
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Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported@pplrstupid977 @PostOffice Sometimes things do happen, but the problem is they are happening very frequently these days, which is why I complained. I would not bother if it was just once or twice. Lastly there are plenty of things that can be done to improve services.
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julian (@Julian2017124) reportedWhy can’t the @PostOffice simply accept that their Camberwell branch has been making repeated errors, that their staff clearly needs proper retraining (and more than just that), and that customers deserve a genuine apology when these incidents happen?
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peoplearestupid77 (@pplrstupid977) reported@d_riley93 @PostOffice Staff member was correct. You can't use special delivery bags for any other service.
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Cowardly Lion (@Cat_onabike) reported@PostOffice I asked to use the self-service equipment to send a parcel. The team leader said 'No, the manager says we don't allow that.' Why not? 'None of your business. I don't have to tell you. I don't work for the Post Office.' Can I speak to the manager? 'He doesn't work here.' /2
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roger ldrew BSc PhD Engineering Aerodynamics (@RogerLdrew) reported@ArturNadol7566 @PostOffice I like to know WHY @Fujitsu_Global is still a supplier to the Governement after the PO, and other problems
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Mary Cuthbertson (@MaryCuthbe41916) reported@xiled4trut20438 @ArturNadol7566 @PostOffice Have you seen the programme and the background work carried out for that programme? However once someone knows that there is a problem then it makes hacking easier to cover - that's for certain. BUT the problems in Ayrshire certainly weren't to do with 'high-value, high footfall' There is of course the possibility that some people in Westminster wished to close Post offices completely - that's a conspiracy theory of course:-)
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peoplearestupid77 (@pplrstupid977) reported@appleblossomBe @PostOffice Signed for is not a tracked service
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Nishu Saxen (@snishu89) reportedBhanu pratap postman refused to give me the parcel on spot . This is really very bad when a customer is going to postoffice for his own parcel then is this a way postman behaves ?
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Half Starved (@halfstarved0808) reported@PostOffice Due to fly out tomorrow and the Travel Card Money system is down - seems to happen regularly according to the threads. When are system going to be back up and reliable?