Post Office outages and service status in Newport, Wales
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- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs. Right 🇺🇸 (@Mrs_Right_Again) reportedInfuriating. @RobWittman so proud of himself for renaming a New Kent County postoffice after a citizen that passed who already has a stretch of I-64 named after her YET never asked the citizens!!! New Kent is the Home of the First, First Lady, Martha Washington and the First Lady to John Tyler, Leticia. Also home of the original White House and Church where George and Martha married. ZERO post offices named after them!!!! Sick of the erasure of history!
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John Macaulay (@johnbhoy007) reported@PostOffice @MariaMitchell13 You employ liars. I’m disabled I waited all day Tuesday for a package it never arrives then the app says it tried to deliver at 4:44pm i have a buzzer and a bell in my home. I’m now 2 days later and can’t get any information I absolutely hate Royal Mail.
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice It’s your choice to wait in a long queue, you have no idea what they were doing, or indeed why. You can’t always stagger lunches just to suit others. And I’ve already addressed the poor customer service, the job is predominantly thankless at the best of times. No apology needed!
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Paul B (@Paulashdown12) reported@PostOffice why does your branch in Crowborough have 3 desks but only ever 1 open? Worst possible customer service. You’ve got progressively worse since being sold to an overseas owner. Shame on you.
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Tim O'Brien (@timobruhasleft) reported@BBCBreakfast hospital appointment letters routinely arrive late. Last week a customs clearance letter arrived after a week telling me the goods would be returned to Malaysia 5 days from the letter date. The @PostOffice “wants to help”. How exactly?
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Natasha Hings (@NatashaHings) reportedImagine walking to a @PostOffice and wanting to buy an envelope because you don’t have any at home, and there are no shops nearby; to be told they don’t have any. Not only this, but to be repeatedly met with resistant, rude and unhelpful ‘customer service’.
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Aquanaut 2025 (@aquanauts2019) reported@PostOffice @AndrewConnor5 Post office are a terrible company now
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peoplearestupid77 (@pplrstupid977) reported@MistressDel93 @PostOffice Post Office don't deliver mail. You need Royal Mail customer services. You'll wait an hour or so on the phone mind
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T (@ParthajitJ) reported@BJP4Bengal @SuvenduWB @SamikBJP Language. The post office employees of my town dont want to speak in bengali. Just imagine,so many elders from rural areas come to postoffice for so many works, they dont know anything except Bengali, they have so much problems for simple works in post office.
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Alan (Zig) St Clair Gibson (@ziggibson) reportedDoes anyone know why the UK Postoffice scandal final report has still not been seen, and why not one person has been prosecuted for the truly terrible way post office owners were so appallingly treated?