Post Office outages and service status in Newport, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Polly Pancosta (@PancostaPolly) reported@postoffice daughter is stuck at Leamington Spa post office trying to collect ordered (and paid for) currency. Staff says transaction not completed despite money being taken. Going to airport at 4am so no way to collect. Very poor service
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jon (@amcjrdeg) reported@PostOffice my brother sends me parcels to Norway.uses same post office each time and we have seen that the shipping cost is excessive. today , trying to keep costs down. Got a quote online of around £27. why did the woman at his post office try charge him over £50?
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G@Hyperactive (@MilliganGlenne) reported@HM_Passport @PostOffice How do you make a complaint to the post office. Poynton post office Cheshire . Extremely rude Chinese man who just humiliated someone I know Plus starting arguing about the cash she was paying in saying notes were crumpled . Walked in with a certain amount and he complained
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guysie (@guysie4) reported@PostOffice post office in TJ jones high st Ashford Kent, why is it the self service machines have been taped up for a long time, 3 staff members with a long queue 1 of the in the travel money office on her mobile phone. All I wanted was a stamp it’s a joke
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peoplearestupid77 (@pplrstupid977) reported@appleblossomBe @PostOffice Signed for is not a tracked service
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India Post (@IndiaPostOffice) reported@mehtabhuvnesh01 R/sir Booking counter at Tosham SO is operational till 1500 hours. As per report of SPM Tosham, no such instance regarding non booking of articles at 1400 hours occurred in tosham postoffice. In this regard, if complainant have some evidence in support of his/her allegation then please provide with complaint so that matter can be inquired accordingly.
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @PostOffice Assuming you also went into the Post Office on your lunch break, you then find it ridiculous that others should take their lunch, assuming that is what they were doing. Crap customer service because they’re a crap company to work for. For clarity I was a post master for 17 years.
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Nikki Anderson (@NikkiOsbor4715) reported@PostOffice You give a shite service. I have missed TWO hospital appointments because of your poor service and been blamed for it🤬and now you have the nerve to put up the price of stamps🤬.You cannot talk to a manager because he/she is always 'unavailable'
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Paul B (@Paulashdown12) reported@PostOffice why does your branch in Crowborough have 3 desks but only ever 1 open? Worst possible customer service. You’ve got progressively worse since being sold to an overseas owner. Shame on you.
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Dr Mariana Claire Marinovic 🏴🇮🇲 (@DrMarianaClaire) reportedARGH!! The frustration. Every time I go to the @PostOffice to return something we have the same issue. We spend 5 minutes trying to scan a QR code through 3" of laminated safety glass, only for the cashier to eventually open the window and scan my QR code that way. Why not just bloody do that from the start?