Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (54%)
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Total Blackout (23%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (8%)
Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Sheree Smith
(@misslufc) reported
@PostOffice 🤬🤬🤬 if you don’t have franking mail boxes outside your post offices then your staff on the door should take the bag of mail. I’m not queuing outside in a mile long queue to give someone a bag for work 🤬 what a seriously disgusting service. Making me miss my bus!
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Ash
(@gobbyburd) reported
@kr15___ @PostOffice I think in these instances you rely on the public to exercise some common sense. Businesses cannot be held responsible for people's bad behaviour. May I also add that "ratting" on people in the current climate isn't helpful. Working through a pandemic is stressful enough!
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ba smith
(@skewjack) reported
@Kevin_Maguire Just seen my postman coughing his way up my path while holding my Mail. Hope the poor soul is well, how much does the @PostOffice support staff if the are sick, are postmen regularly tested? And yes I know there is little evidence that Mail passes on virus but......
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Don
(@donaguado_) reported
Why are postoffice lady’s so rude how am a supposed to ken what a 2nd class stamp means??
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Dominic
(@D_R_Parr) reported
@PostOffice Hello, can you advise if I can send a large parcel(probably via ParcelForce) from the Bishop's Stortford Post Office(CM23 3AL)? Or are they limited to smaller sizes? It’s fairly flat but around 100x50cm. Thanks for the help!
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Steve Few
(@SteveFew3) reported
@PostOffice hi all, I made a complaint on 11th February that your stowmarket postman keeps taking the short cut across my front garden instead of walking around, iv had no reply and it still happening. Can I get an update please and this issue rectified asap
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Zoe Jackson
(@ZoeJ311) reported
@LouRogers19 I was gutted as I just paid directly into her account. Thing is, she didn't sound horrible. I asked her for the tracking receipt from @PostOffice and she said she would send it but never did. And now she won't reply. I keep reporting her to FB but it doesn't make a difference 🥺
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Jon - wear a mask 😷
(@hellojonmitch) reported
Another day another shitshow from @PostOffice - 2 days ago the woman charged me double for postage because she was being difficult, I get an apology & today I go to branch and they’ve nipped off home half an hour early. WTF? Does nobody manage them?
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Richard Evans
(@Dickyevans73) reported
@PostOffice I think the postmaster at Streetly Post Office on Blackwood Road needs to go on customer service training, there is no need to be rude nor shout at the customers, even if they are in the wrong.
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Dzhemesh
(@Dzhemesh) reported
And maybe not. **** the @usps, worthless, inefficient, **** eating, *********** organization. Quicker to ship with a dying 80 year old mule than with the #PostOffice. #DefundThePostOffice