Post Office outages and service status in Newport, Wales
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- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Alan (Zig) St Clair Gibson (@ziggibson) reportedDoes anyone know why the UK Postoffice scandal final report has still not been seen, and why not one person has been prosecuted for the truly terrible way post office owners were so appallingly treated?
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rugbyjoe90 (@rugbyjoe90) reported@PostOffice I went to one of your branches today and it was closed due to "technical issues". Drove 10miles to another branch. Wanted to change foreign currency back to GBP. Told you don't take 50 euro notes and 50 USD notes !!!?? WHY !!? I bought them off you !! #postoffice
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Nishu Saxen (@snishu89) reportedBhanu pratap postman refused to give me the parcel on spot . This is really very bad when a customer is going to postoffice for his own parcel then is this a way postman behaves ?
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Ade #BIN SPYING 💙💛 (@jam21t) reportedFeel my arse has just been well & truly shafted @PostOffice. £14 online licence renewal if you signup to Digital ID. @PostOffice £17 + £4.50 service charge which includes a photo. Actual fee to avoid Dig ID shenanigans + Postal order + Fee + £15 for photos + postage❓ £44.08
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julian (@Julian2017124) reportedUnlike my experiences with @PostOffice and @WilliamHill who fought me every single step, refused to apologise, and never properly fixed their mistakes, at least Sky has shown a real difference. This highlights how some companies seem to think they’re above the law, above being challenged, and completely unaccountable for their actions and decisions. Importantly, it’s not about companies always giving in or admitting the customer is right every single time sometimes the customer can be wrong. But when the customer has clear evidence that proves their side of the story beyond reasonable doubt, it shouldn’t be difficult for a company to simply say: “Yes, we made a mistake here’s your full payout.” Take the £5.75 @WilliamHill owed/owes me but refused and still refusing to pay properly they should have just admitted the error and fixed it. Why do some companies struggle so much to be honest and say sorry when things go wrong? It doesn’t have to end in long adjudication processes or court battles. Disputes should be settled fairly and quickly through agreement, not turned into fights.
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Simon (@LilywhiteSimon) reported@frfunlouis @PostOffice That’s Royal Mail customer services number. Nothing at all to do with Post Office.
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Patricia Hans (@wings2007PCH) reported@RealCandaceO @HunterBiden I hoped you asked about Kamala. Worst Dem decision. Kamala and Erika are not qualified for just about any govn. job, period. I won't insult the PostOffice.
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Hugh Canning’s Operalogue (@hugh_canning) reported@NaomiLWood @CatHobbs The @PostOffice Scandal would never have happened it it hadn’t been privatised 😬🙄😳#PorridgeForVennels
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phantlers ⭐⭐ (@phantlers) reportedAfter being stuck on this platform for a day or more resolving an issue with @PostOffice, and satisfactorily, I must take a bow and leave you mugs to wallow. Wrestling with pigs, I need a shower.
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Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported@HM_Passport @PostOffice Cambridge st Andrews st branch service was VILE yesterday. No WIFI for services, Long queues, Only 1 person serving whilst other staff were just hanging around, the entrance door was making a scraping noise every time it opened and closed. Third world staff, third world service.