Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (36%)
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Wi-fi (21%)
Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cllr Stephen Marshall
(@StephenMNewport) reported
from
Newport, Wales
@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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James Agbotta
(@JTheHermit) reported
Now, that lovely staff there (I'm not being sarcastic this time) sympathised, but there was nothing they could do on the matter, nor can @Postoffice or @RoyalMail Customer Service because they are all bots!
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Simon Rogers
(@scrappersr) reported
@PostOffice The last collection is at 5.30pm however they are not accepting customers after 5pm. ‘Area manager’s decision’. Too many chiefs and not enough Indians. The staff on the shop floor are fabulous but being let down by management.
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Tommy
(@TheOriginalTJS) reported
@PostOffice what a let down from the post off in Wisewood.
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Dilek SEZER
(@DiSezer) reported
@PostOffice You're suggesting to call rhe same customer service number, each time wait anything over 20 minutes before giving up and didn't it? No, thank you! Just upgrade my router @ShellEnergyHome @PostOffice
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Mbitakulu
(@mbitakulu_mbita) reported
@54Battalion The ANC cronies were happy abt de R350 relief funds,they subjected poor ppl on it, now is their term to go to Postoffice to register fr it they're fighting
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Robert faiers
(@Robertfaiers1) reported
@PostOffice I would hope that some light could be speed on my letter that was sent to Edinburgh through record delivery. It has not turned up at the address and know one will help . My advice would not use them so do poor
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Shell Energy
(@ShellEnergyHome) reported
@DiSezer @PostOffice Good morning Dilek, please can you send us a DM with your account information? We will see if we can arrange a call back for you. We are currently unable to help directly until all data from Post Office telecom is migrated over to our platform. Expected end of Q4. -Ajay
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elizabeth76
(@profileunfound) reported
@PostOffice hey seems lowestoft has a software issue today for the post office.. been to three and systems all down :(
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Mike B - 🙌🏻
(@michaelb4348) reported
@RoyalMailHelp @B19fella @PostOffice Why are they called “royal mail help” then?
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🕸🕷
(@spiritualvodka) reported
@PostOffice hi, your staff member told me that they won’t print off the receipts when dropping off online postage as she ‘doesn’t get paid to do that’, also told me off for putting 0.7kg, and insists that 0.7kg means 7 grams? she’s so rude i’m scared to visit that store again.