Post Office outages and service status in Newport, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Newport come from postal codes NP10 .
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 10 days ago |
|
Cardiff
|
Total Blackout | 2 months ago |
|
Cardiff
|
Wi-fi | 1 year ago |
|
Cardiff
|
Internet | 2 years ago |
|
Newport
|
Internet | 2 years ago |
|
Cardiff
|
Wi-fi | 3 years ago |
Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Simon (@LilywhiteSimon) reported@BeepsMan @PostOffice That’s ****, but it’s Royal Mail you need to be asking. Nowt to do with Post Office.
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Darren Sharp (@darrensharp73) reported@DonaldPond6 @PostOffice Is this because Royal Mail wants cut out the post office completely, they are already converting post boxes to accept parcels with qr code readers, by passing the post office selling likely removes a large part of their commission and only pay a small handling fee
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Isabella Vell (@IsabellaVel_) reportedEverywhere on this planet in every ******* #postoffice you find workers who are the local piece of ****. They can't do a delivery of a #phone case in 1 week. ****** people working for low ****** #money.
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Rants of us (@Rantsofus1) reported@katiegilchrist @DonaldPond6 @PostOffice Bet you be the first to moan if needed compensation from the courier and hadn’t paid for the service that covers your items
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julian (@Julian2017124) reportedSmall victory today! @PostOffice have accepted my appeal against the Camberwell branch. They still haven’t made a final decision (I’ll post the outcome as soon as it comes), but I’m taking this as a positive step towards proper accountability. As my FOI already proved, this one branch had 52 complaints in just 3 years, and 96 complaints since 2021, with a shocking 61% tactical closure rate basically gatekeeping and shutting down customer complaints before they’re properly looked at. Out of the 15 complaints they actually had to decide on: 8 were upheld and 7 dismissed. That means 55% ruled in the customer’s favour. This branch is clearly a problem and needs sorting out properly. But at least now my complaint is at appeal stage. Whether they now finally admit that wrongdoing by post office staff occurred will be another story. But my intention is to keep the pressure up until they do better. If they have a zero tolerance for abuse which I fully respect, support and understand. I also have a zero tolerance for myself suffering abuse equally and hopefully they understand. #PostOffice #CamberwellPostOffice #Accountability
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peoplearestupid77 (@pplrstupid977) reported@MrBsTweet @Rantsofus1 @PostOffice No their not. Post Office have never delivered mail. You mean Royal Mail. You'll need to call their customer service number.
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vikas sharma (@vstinku1) reportedIf you want to see the ancient india you must visit a #postoffice and that so in delhi only, slow server, crowded, employees are trying their best to do but no results, government should close it or at least privatise them, no point spending 2much on d failed system #postoffice
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Katie MacScottie (@katiegilchrist) reported@DonaldPond6 @PostOffice It’s because profit at the counter is more important than service at some POs. My local is like a bartering situation. They start at the highest price and I have to keep saying “no, I don’t need that, what’s the cheapest?” several times until I get what is quoted online.
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IDARAOBONG (@IDARAOB25529316) reported@PostOffice I had my parcel label mixed up at your London office (SE18 3SH) resulting in my parcel being lost. It has been over three weeks now and after several emails to your customer care, your office has failed to take responsibility for this error. Where is my parcel,please?
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m (@uddersfeeled) reported@PostOffice @PostOffice @Collinson can someone help rather than fob me off asking to call the claims team as they DONT do anything. They have escalated and expedited my claim on a twice weekly basis since the beginning of March, why hasn’t it been dealt with by now?