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Post Office

Post Office outages and service status in Newport, Wales

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Full Outage Map
  • Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • StephenMNewport
    Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales

    @PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • TheBigfellainc
    TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen18221872
    Paisley Boy (@Stephen18221872) reported

    @DVLAgovuk @PostOffice We urgently require vehicle documents in order to sell our car. The process was initiated last Thursday (04/06/25) however they have not arrived. Very disappointed in the process. Deliveries on mail is now so poor in the Glasgow area.

  • pdnr777
    Peter Reynolds (@pdnr777) reported

    @PostOffice Ok thank you, unfortunately none of these were offered to me when I went to the post office this morning and said only thing would be a service that takes 3-6 days and said it was signed and tracked but nothing in the receipt gives me a tracking number or anything

  • greennbygreenn
    tolga tursun (@greennbygreenn) reported

    @PostOffice You are absolutely useless. Where is my mail that was supposed to arrive a month ago? I’ve paid the fee twice, and my post is still missing. You opened an investigation and then didn’t even bother to give me a response. Your service is a complete joke. What the hell

  • kelly_xm_
    𝒦ℯ𝓁𝓁𝓎🌸 (@kelly_xm_) reported

    @PostOffice your service is appalling! No response on here, and your sorting office staff are just as useless and rude as you. Have made an official complaint against through your website and will expect to have a response in due course!

  • BotfieldColin
    Colin Botfield (@BotfieldColin) reported

    @LibDems trying to cancel an election Ed? and @PostOffice lawyers money ? how’s that 20 year investigation going ??

  • CGarboid
    Paul Onky (@CGarboid) reported

    @PostOffice Yes, you can upgrade a Freepost item to "Signed For" (recorded delivery) by taking it to a Post Office counter and paying the additional fee. While the recipient usually pays for Freepost, you pay to upgrade the service for extra tracking paying only for the recorded service upg

  • CarmaniaGB
    CarmaniaGBTweetingintothevoid (@CarmaniaGB) reported

    @PostOffice So I take my email barcode to my Poffice for ID verification for Online Savings, and am told "need qr code, they've never done barcode and I should come in morning when manager is there" 🤔🤔

  • joyceshorrocko1
    monket (@joyceshorrocko1) reported

    @PostOffice I post a parcel, you track it and tell me you have taken it to the wrong place. God knows why. You have no idea. No update. I call you. No update. No parcel. It's the epitome of dreadful service. Can't you do better? Clearly not.

  • BarnetAkela
    Graham (@BarnetAkela) reported

    Hello @PostOffice are you aware that literally nothing is working at your main Cambridge branch? The self service machines haven’t worked in weeks and now the ticket dispenser for the counter service doesn’t work. Any chance of getting stuff fixed?

  • madjack5774
    my name is... (@madjack5774) reported

    @RepMaryMiller If your office provide same "help" as local township office offer or postoffice offer than what is the difference? Just curious? One can get pp in 2 weeks after applying at USPS and pay expedite fee... unless your office is making this happen without any fee. Just wondering.