Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (40%)
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Total Blackout (33%)
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Wi-fi (20%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Scott
(@Bendolfc) reported
@PostOffice No it's OK. Post office has set its stall and demonstrated they don't care about customer service.
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Christopher Head
(@chrish9070) reported
They were nothing but deceived into parting with their life savings and now completely ruined. @beisgovuk @PostOffice @fujitsu_uk KNEW all about the Horizon problems yet your department allowed Post Office to spend £100 million of taxpayer cash defending the indefensible
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Michael J Flexer
(@michaeljflexer) reported
Spoke to @PostOffice who are comically bad. They seemed very anxious that I should not be out when my Open Reach guy finally arrives in several days. WHERE AM I GOING TO GO? 2/
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Ben Scott
(@Bendolfc) reported
@PostOffice He missed the bit about how you can't be bothered with customer complaints anymore and have just elected to ignore and close them instead. No problem, I'll just start feeding my stuff direct to Royal Mail and bypass you.
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Michael J Flexer
(@michaeljflexer) reported
@PostOffice No complaint about the team. But the Post Office system itself was down so they couldn't do a line test. Open Reach don't work weekends. The structure of private companies as 'broadband providers' sitting on top of Open Reach's infrastructure monopoly is rubbish for users.
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mangodoodlenoodle
(@mngdoodlenoodle) reported
I postponed getting my hazbin stuff from the postoffice because I'm waiting for another delivery but it hasn't come yet so I have to go get the first one by tomorrow... aaaand of course our car broke down today 💀💀💀 my luck...
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Lachlan
(@LachlanShanks) reported
@PostOffice Hello, I sent a parcel from my local Post Office before Christmas to a recipient in the Netherlands, it's not arrived yet. The online claims process is really confusing and threatening, suggesting I'll be charged if my file my claim incorrectly. Can you please help?
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Claire R
(@foxlet) reported
@PostOffice I did both a month ago and clearly it didn’t help. I have just emailed again
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⭐Mariko💙👁👁✌
(@kagrrashin) reported
@ohnor3i Dun really know what is the extent of damage so they say they will repack and redeliver and ask me to check the contents, if its items inside is spoilt, then have to go to the postoffice to file damage report. faintt
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Siân Davis
(@siany_d) reported
@SarahTh25843621 @PostOffice Royal mail and post office are not the same thing. What service did you purchase?