Post Office outages and service status in Newport, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Frankie 🌱 (@BestWickhamMum) reported@pplrstupid977 @PostOffice Hi Stupid. The bags were nowhere near full.
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Artur Nadolny (@ArturNadol7566) reportedAT 93 BETTY BROWN IS STILL FIGHTING Betty Brown just turned 93 and picked up an OBE from King Charles at Windsor Castle. Lovely photo. Lovely medal on a lovely jacket. What she still does not have, six months after settling her claim, is a single penny of the compensation she was promised. Betty and her late husband Oswall ran the Annfield Plain Post Office in County Durham from 1985 to 2003. The Horizon accounting system built by Fujitsu @fujitsu_uk told them money was missing from their branch. It was not missing. It was never missing. They spent around 100,000 pounds of their own savings covering shortfalls that did not exist, because that is apparently the correct response when a computer accuses you and nobody in charge believes the human standing in front of it. She is thought to be the oldest surviving victim of the Horizon scandal. She was one of the original 555 claimants who backed Alan Bates in the group legal action against the Post Office @PostOffice. She reached a settlement through the government redress scheme at the end of last year. At her OBE investiture in June she said she still had not received a penny. Meanwhile Fujitsu, the company whose faulty software caused this entire catastrophe, has been criticised by a committee of MPs for contributing nothing financially toward the redress bill, which is running toward 2 billion pounds. The company that broke the till keeps its money. The 93 year old it falsely accused of stealing from that till gets a medal instead of a bank transfer. She dedicated her OBE to the sub-postmasters who never lived to see this day. She has said before that at least 13 people are believed to have taken their own lives because of what Horizon did to them. She said she wears the honour for them because she still feels everything they felt. She also had a message for the Prime Minister @Keir_Starmer, asking him directly to sort this out as quickly as he can. That is a simple sentence. It appears to be an extremely difficult instruction to follow. Britain does love turning its victims into heroes once the damage is done and the bill has gone unpaid long enough to be embarrassing. Medals are cheap. Redress schemes, it turns out, are somehow still cheaper for the people who actually owe the money.
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Steven Anthony Lomas (@Steven_A_Lomas) reportedOnly one window of 5 open. Customers standing, queuing for 25 minutes. @PostOffice Whoever you sold the Eccles Post Office franchise to, they prefer profit over customers. Privatisation of public services? Sold off to non-English humans. REALLY BAD IDEA. Check Thames Water
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Paul Stevenson ❤️👻💙 (@hauntedmagazine) reportedNever stand behind the Devil in a @PostOffice queue. For the Devil has many forms.
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Rants of us (@Rantsofus1) reported@jennieredhead @PaulTheDon89 @PostOffice Strange I wasn’t aware of a time To release it never use to have that
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G@Hyperactive (@MilliganGlenne) reported@HM_Passport @PostOffice How do you make a complaint to the post office. Poynton post office Cheshire . Extremely rude Chinese man who just humiliated someone I know Plus starting arguing about the cash she was paying in saying notes were crumpled . Walked in with a certain amount and he complained
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Behroze Telang. (@motherrr) reportedMusibat musibat. Went to khar postoffice to post an envelope abroad. Server down for days.😭told to go to airport po. Oh gosh. So far. & took a chance at bandra po. Long line but white hair did the trick. Very efficient. Can a server not be repaired?? @vinatewa_vinay @joydeepg9
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Jim Moore (@Jmylk) reported@PostOffice #useless discusted with the service and surly attitude from your Ealing Bdwy branch today, I was only aloud to pay in 5 bags of coins (only had 12) flatly refused to take any more? This is not a banking service, just pathetic service. £250 is usual is it not?
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jj 🐦 (@julie_twickers) reported@RoyalMail @PostOffice how many days should I expect a small package posted first class to take nowadays? 2,3,4,5,6,7….??? Also a birthday card sent to me in April still hasn’t arrived. So bad.
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Simply Reddington (@MBullshitty) reported@PostOffice How can I send a birthday card containing a £30 gift card without it being stolen AGAIN? It's £3 to send 2nd class securely with cover for only £20. I'm just sick of your pathetic service. Maybe if you stopped taking money to deliver the river of advert **** may help