Post Office outages and service status in Newport, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Elaine Chapman (@ElaineC_reviews) reported@PostOffice I have sent you three messages explaining the abysmal customer services in private messenger. @SimonCalder worth you checking this out perhaps 🤔
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Sims (@SIMPHIWED6) reported@SphelelehZwane Sure no problem. Also you can search that track number on the Postoffice website.
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Natasha Hings (@NatashaHings) reportedImagine walking to a @PostOffice and wanting to buy an envelope because you don’t have any at home, and there are no shops nearby; to be told they don’t have any. Not only this, but to be repeatedly met with resistant, rude and unhelpful ‘customer service’.
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sllimleros (@MrsMincheymoo) reported@PostOffice Why are residents responsible for chasing issues with your business #postoffice vans. It’s still parked there after being left at 1730 last night! Double yellow lines mean no parking from my understanding @NorthSomersetC and @ASPolice can you advise?
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Anbu B (@Anbu_Batumalai) reported@PostOffice spoke to the CS agent, cancelled the insurance as i am selling my car. was informed it cost £36 to cancel. I should hv left the insurance live untill end of term which 9th May. I spent my time to call and incur £36 and your cover is only for 350 days instead of 365 days.
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Alan ******* (@a_swinger) reported@PostOffice . We’ve had no mail for nearly two weeks, until today, not even junk mail. We’ve just received an important letter that was posted on 22 June, that’s two weeks after post mark date. Awful service.
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peoplearestupid77 (@pplrstupid977) reported@MistressDel93 @PostOffice Post Office don't deliver mail. You need Royal Mail customer services. You'll wait an hour or so on the phone mind
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Manish Joshi (@MANISHJ45861523) reported@saybwala @KesariDhwaj U should also raise complain against ur postman, they always deliver mail at home. Never went to postoffice to pickup mail
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tolga tursun (@greennbygreenn) reported@HM_Passport @PostOffice You idiot post office
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June Owen (@JuneOwe47834464) reported@ArturNadol7566 @BrianSm0239181 This is so well deserved. However, many others who were complicit in the PostOffice scandal and also have Knighthoods or any other 'honour' should hang their heads in shame and think very seriously about returning them. @EdwardJDavey in particular!