Post Office outages and service status in Newport, Wales
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Post Office
Post Office is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Artur Nadolny (@ArturNadol7566) reportedAT 93 BETTY BROWN IS STILL FIGHTING Betty Brown just turned 93 and picked up an OBE from King Charles at Windsor Castle. Lovely photo. Lovely medal on a lovely jacket. What she still does not have, six months after settling her claim, is a single penny of the compensation she was promised. Betty and her late husband Oswall ran the Annfield Plain Post Office in County Durham from 1985 to 2003. The Horizon accounting system built by Fujitsu @fujitsu_uk told them money was missing from their branch. It was not missing. It was never missing. They spent around 100,000 pounds of their own savings covering shortfalls that did not exist, because that is apparently the correct response when a computer accuses you and nobody in charge believes the human standing in front of it. She is thought to be the oldest surviving victim of the Horizon scandal. She was one of the original 555 claimants who backed Alan Bates in the group legal action against the Post Office @PostOffice. She reached a settlement through the government redress scheme at the end of last year. At her OBE investiture in June she said she still had not received a penny. Meanwhile Fujitsu, the company whose faulty software caused this entire catastrophe, has been criticised by a committee of MPs for contributing nothing financially toward the redress bill, which is running toward 2 billion pounds. The company that broke the till keeps its money. The 93 year old it falsely accused of stealing from that till gets a medal instead of a bank transfer. She dedicated her OBE to the sub-postmasters who never lived to see this day. She has said before that at least 13 people are believed to have taken their own lives because of what Horizon did to them. She said she wears the honour for them because she still feels everything they felt. She also had a message for the Prime Minister @Keir_Starmer, asking him directly to sort this out as quickly as he can. That is a simple sentence. It appears to be an extremely difficult instruction to follow. Britain does love turning its victims into heroes once the damage is done and the bill has gone unpaid long enough to be embarrassing. Medals are cheap. Redress schemes, it turns out, are somehow still cheaper for the people who actually owe the money.
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tlmrwdfygyyxdw (@wagstaffeg) reported@PostOffice next day delivery and charging for it is not happing wtf is going on are you unable or just charging people for a service and when it gets there that's OK. Parcel in post office on the 6 July and every picked it up this morning stop ripping people off you are thieve
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Rupert Pitt 🇬🇧 (@RupertPitt1) reportedRead Artur Nadolny.👇 More Post Office incompetence.. “Castleton is now suing the @PostOffice and @fujitsu_uk for up to 8 million pounds, arguing the original 2007 judgment against him was obtained by fraud. In May 2026 the Court of Appeal ruled his case should be heard as one trial instead of being split into pieces designed to bury it in cost and delay. A small win. Nearly two decades late. He wanted a quieter life running a post office by the sea. Instead he became one of the clearest examples of what happens when an institution would rather bankrupt an innocent man than admit its software was broken.”
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SprostonCharlatan (@mrs_harket) reported@RainyandBabyG @PostOffice Honestly. No one. They will not help. It’s lost. I’ve had one at Chelmsford since January. They couldn’t give a ****
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ᗰOᖇᗩG ᗰIᒪᒪIGᗩᑎ 🚍 (@moragmillig4n) reportedBanked cash at @PostOffice and full amount not put into our @RBSBusiness account Now 2 weeks without my missing money, no correspondence & I told I can’t follow it up until next week. Cash flow is king and this policy doesn’t help businesses!
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Mike Welch (@MikeWel61647760) reported@Geoff___Smith @PostOffice @RoyalMail Only once did I read an external consultants’ report and think wow, this makes real sense. Of course it was never implemented, just filed away and that consulting firm never got any more work from the company!
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kaleniUK (@NodstahNash) reported@TamesideCorr Improve? If it's anything like ours on Ashton under Lyne the service will get worse? The @PostOffice just cut serving people, tills to serve, self service machines always switched off and prices continue to rise Good old British Companies
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Festivus Co-ordinator and HUMAN Fund CEO (@BudWitzke) reported@AlixG_2 @ArturNadol7566 @PostOffice Watch the mini series Mr Bates vs the Post Office. Horrible treatment of innocent people
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CarmaniaGBTweetingintothevoid (@CarmaniaGB) reported@PostOffice So I take my email barcode to my Poffice for ID verification for Online Savings, and am told "need qr code, they've never done barcode and I should come in morning when manager is there" 🤔🤔
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InformedActual (@InformedActual) reported@mybroadband Hahaha we can't even keep the PostOffice going and now we want to build our own Cloud Service.