Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (54%)
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Total Blackout (23%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Post Office ≠ Royal Mail
(@NewPOGuy) reported
@matt03258906 @PostOffice I absolutely know how bad of a company POL is, but all I've stated are facts about how the PO works (although as an anti-vaxxer I don't think you know what facts are).
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Caroline Kirkman
(@calkirkman) reported
@PostOffice So your customers just have to sit hours on hold waiting for your team to pick up all the while paying for this call and for your service (which they aren’t getting)? She can’t use her landline. She can’t get internet to look things up. She’s using her pay as you go mobile.
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Post Office ≠ Royal Mail
(@NewPOGuy) reported
@matt03258906 @PostOffice You can send a letter to "FREEPOST Post Office Customer Care", but it is the same team who would respond anyway. Once again, contacting PO Ltd doesn't affect the queues at a branch as the vast majority are separate businesses whose staff are employed by them, not POL.
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matt
(@matt03258906) reported
@NewPOGuy @PostOffice Keep post offices open and staffed then they may aswell close down now and save people the pain and misery of stepping in one ( that’s if you can find one still open) not sure what your role is and why you defend them but you must be deluded ( or have shares)
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Laura Dillon
(@LauraDillon1) reported
@PostOffice my 70 year old mother in law has been without her lifeline phone for 2 days now and we have been waiting 9n hood for the best part of the afternoon- this is disgraceful customer service
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Mark Schito
(@MarkSchito) reported
@EastbourneRamb1 @PostOffice @RoyalMailHelp Awful service!
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Sophie Grant
(@sophiegrant1980) reported
@PostOffice I cannot get an answer from the other post office that hasn't shut down to check that they're actually open
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Laura Dillon
(@LauraDillon1) reported
@PostOffice my 70 year old mother in law has been without her lifeline phone for 2 days now and we have been waiting on hold for the best part of the afternoon- this is disgraceful customer service
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matt
(@matt03258906) reported
@NewPOGuy @PostOffice If you can’t see how bad they’ve become
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matt
(@matt03258906) reported
@NewPOGuy @PostOffice I really don’t care if it’s one business or several all I know is it’s crap and has been now for several years so assume it’s closing down as Royal Mail don’t have anything to do with them and to be fair too many other options now so if they are not going to