Post Office outages and service status in Newport, Wales
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- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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appleblossomB (@appleblossomBe) reported@PostOffice I sent a registered letter to HMRC on the 11th March . HMRC says they haven’t received it . Tracking only says it was posted and no confirmation of HMRC signing for it or receiving it . Can you please help ?
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Toni Jones (@iamtonijones) reported@PostOffice An item I have sent says it has been signed for at a sorting office but the recipient doesn't have it. I've tried calling and no one can give me an answer as to where it is. Please help me locate it!
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Shana Hendry (@Happyengland79) reported@PostOffice one of your drivers tried to drive onto a building site and when told he couldn't be on site he started being obtuse! If they are not smart enough to know you shouldn't just drive onto a building site then they probably have a lot more issues too.
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Paul Onky (@CGarboid) reported@PostOffice Yes, you can upgrade a Freepost item to "Signed For" (recorded delivery) by taking it to a Post Office counter and paying the additional fee. While the recipient usually pays for Freepost, you pay to upgrade the service for extra tracking paying only for the recorded service upg
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Nikki Anderson (@NikkiOsbor4715) reported@PostOffice You will probably say this is the wrong one but I have filled in a form for you NOT to deliver flyers to my address and have a sticker on the mail box to say this and yet the post person STILL put some in my box this morning. Now either they cannot read or stupid🤬
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jon (@amcjrdeg) reported@PostOffice my brother sends me parcels to Norway.uses same post office each time and we have seen that the shipping cost is excessive. today , trying to keep costs down. Got a quote online of around £27. why did the woman at his post office try charge him over £50?
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice It’s your choice to wait in a long queue, you have no idea what they were doing, or indeed why. You can’t always stagger lunches just to suit others. And I’ve already addressed the poor customer service, the job is predominantly thankless at the best of times. No apology needed!
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Simon (@LilywhiteSimon) reported@PostOffice @sjt18 Just a thought… Trying to help with your predicament. Have you had the parcel sent to Capel PO deliberately? Addressed thus: S-J Tanyar Capel Post Office 87 The Street Capel DORKING RH5 5JX.
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Aquanaut 2025 (@aquanauts2019) reported@PostOffice @Eurodeluxe @RoyalMail True, but you’re all crap
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andy carson (@andy_carson101) reported@mrs_harket @RoyalMail @PostOffice agreed! Evri havent let me down on a delivery even before they changed name to it...