Post Office outages and service status in Newport, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Forkes (@GForkes15653) reported@ArturNadol7566 @PostOffice Every civil service agency or department has had issues with implementing any large scale project whether that HS2, IT or rolling out xyz. Despite the costs being astronomical, I wonder why they don't just outsource the whole thing. Or is it because they are using private...?
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G@Hyperactive (@MilliganGlenne) reported@HM_Passport @PostOffice How do you make a complaint to the post office. Poynton post office Cheshire . Extremely rude Chinese man who just humiliated someone I know Plus starting arguing about the cash she was paying in saying notes were crumpled . Walked in with a certain amount and he complained
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice You are so wide of the mark. The people in that queue hadn’t received bad customer service, except their wait! As previously said by another, post office offers many different products that can incur very complex procedures. Sometimes you just have to wait.
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DD Grandma (@DDGrandmama72) reported@EdwardJDavey Im sorry.... I believe you let so many postoffice workers down in such a dismissive way didn't you, yet you can smugly run another's 'ethics' down? Regardless of my views of Mr Farage, Mr Davey, my opinion of you in spite of your 'sickly philanthropy', is low, low low!!!
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Nishu Saxen (@snishu89) reportedBhanu pratap postman refused to give me the parcel on spot . This is really very bad when a customer is going to postoffice for his own parcel then is this a way postman behaves ?
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RAVI RANJAN (@ravi_fit) reported@IndiaPostOffice is one of the most inefficient public service institutions, suffering from poor accountability, lack of ownership, and an outdated customer experience. Employees often appear insulated from the consequences of poor service, which ultimately hurts citizens. If meaningful reforms are not possible within the current structure, the government should seriously consider privatization or introducing greater competition to bring accountability, efficiency, and customer-centricity into the system. @JM_Scindia, some immediate reforms that can significantly improve India Post: • Mandatory acceptance of UPI and digital payments at every post office. • Clearly defined and publicly visible SLAs for all services. • Mandatory explanations and accountability whenever an SLA is breached. • A designated officer/team responsible for every stage of a service request. • A centralized grievance, escalation, and resolution system with proper tracking. • Real-time service tracking and greater transparency. • Regular publication of performance and grievance-resolution metrics. India Post serves millions of citizens. It deserves a system built on accountability, ownership, and measurable service standards. #postoffice
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CarmaniaGBTweetingintothevoid (@CarmaniaGB) reported@PostOffice So I take my email barcode to my Poffice for ID verification for Online Savings, and am told "need qr code, they've never done barcode and I should come in morning when manager is there" 🤔🤔
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Behroze Telang. (@motherrr) reportedMusibat musibat. Went to khar postoffice to post an envelope abroad. Server down for days.😭told to go to airport po. Oh gosh. So far. & took a chance at bandra po. Long line but white hair did the trick. Very efficient. Can a server not be repaired?? @vinatewa_vinay @joydeepg9
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India Post (@IndiaPostOffice) reported@UlagaP95165 Refer Your Ticket No 83728876 it is submitted that AliyarNagar Sub Postoffice and Pollachi South Sub Division are functioning in the departmental own building and the staus of Aliyar Nagar SO is Class "C". Hence the Aadhar service is not available at Aliyarnagar SO. Also Malayandipattinam SO is a Class "B" office and Aadhar service is available there. This is for your kind information.
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Anbu B (@Anbu_Batumalai) reported@PostOffice I have car insurance with you. When I took the insurance, we need to do online but when we sell the car, I am asked contact ur customer service. I dont uave time to wait in queue. dont u have email to contact?