Post Office

Post Office Outage Report in Newport, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Newport, Wales 02/09/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (20%)

    Wi-fi (20%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

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Post Office Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheBigfellainc TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • Jmarielife Jen Collins (@Jmarielife) reported from Barry, Wales

    @PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!

  • Caddy9274 Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • siany_d Siân Davis (@siany_d) reported

    @louisesugden13 @PostOffice Click & drop label printing is a direct with royal mail service, it is not and never has been a post office product

  • Shannon_mac96 Shannon (@Shannon_mac96) reported

    If that postie throws another thing in my door when delivering, I'm going to lose it. She has already broken packages in the past 🤬🤬🤬 @PostOffice #terribledelivery

  • PhilMyers53 PhilM (@PhilMyers53) reported

    @PostOffice Not in 210 characters Short version I have no phone or broadband service, told it would be resolved today only to find out it will be another week making 2 weeks People don't listen, people don't communicate I cannot recommend P O Waiting on a call back very fed up

  • PhilMyers53 PhilM (@PhilMyers53) reported

    @PostOffice So if you spend time on the phone ordering your broadband service and you get a confirmation email IT MEANS NOTHING

  • louisesugden13 Louise Sugden (@louisesugden13) reported

    @siany_d @PostOffice But the Post Office offer this service with other companies which are also not their products,. i.e. ASOS. Maybe I'm being stupid but they're just using QR codes and having scanned both codes, the information they spit out is remarkably similar.

  • lenkaloser Never had a dream come true (@lenkaloser) reported

    @Shannon_mac96 @PostOffice I'm surprised PO have supposedly broken your parcels given they don't even deliver mail in the first place.

  • Thommo_online Andrew Thomps on 2021 (@Thommo_online) reported

    @PostOffice Not looking to get anyone in trouble, I know a lot of services are a bit up in the air. But right now unnecessary trips to a busy shop/post office in a different town are not ideal. So it would be good to have clarity for counter staff.

  • artiF1ed artiF1ed (@artiF1ed) reported

    @PostOffice Thank you, is this because of positive covid tests, or some other reason? It would help understand a timeline of reopening. I'm stuck using terrible one till small branches in horrible little kwik-e-mart style shops where they don't know what they're doing.

  • clukey83 James McCluskey (@clukey83) reported from Galston, Scotland

    @PostOffice must be up there with the worst companies around 4 doing there job. Caught them on my @ring_uk Doorbell putting a Missed You card through the door whilst my partner was home. Now shes waited all day 4 a parcel from @Apple but postie delivered nothing. Covid no doubt

  • NPhilatelics NorvicPhilatelics: Shop open now, new products (@NPhilatelics) reported

    @iraqstamps @RoyalMail 1. Responsibility for cancelling ALL large letters & packets lies with the @PostOffice branch if this was over the counter. 2. If it wasn't responsbility lies with the lazy sender who should ensure 1. 3. RM haven't got time to mess about, this is what happens when 1&2 fail.