Post Office outages and service status in Newport, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Post Office
Post Office is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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roger ldrew BSc PhD Engineering Aerodynamics (@RogerLdrew) reported@ArturNadol7566 @PostOffice I like to know WHY @Fujitsu_Global is still a supplier to the Governement after the PO, and other problems
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Spring Ford (@SpringFord14) reported@dolphinpcb @PostOffice The Horizon system likely made random errors every minute of it's existence. It probably affected all or almost all post offices. That the PO used this to drive an extortion scheme extending to the imprisonment of the innocent beggars belief.
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Nikki Anderson (@NikkiOsbor4715) reported@PostOffice You will probably say this is the wrong one but I have filled in a form for you NOT to deliver flyers to my address and have a sticker on the mail box to say this and yet the post person STILL put some in my box this morning. Now either they cannot read or stupid🤬
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Ginny H Ball🇬🇧 (@GinnyHBall) reportedNearly passed out when asked very rudely for £7.20 for a book of 4 stamps. Extortionate for below average service now. @PostOffice
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Ann fleming (@Annflem11) reported@paddyb_ireland @PostOffice I worked there and often thought it was a stupid rule. The opposite would make more sense
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Lukhanyo Mtuzula (@LukhanyoPM) reported@PostofficeSa My parcel was handed over to PostOffice on the 22nd July and there’s still no update. When I call customer service a recording and music plays until the airtime is finished.
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Mandy Jones (@LittleMandzy) reported@PostOffice Do I seriously have to page backwards through every month in your online notification form until I get to December 1951 in order to advise you of my brother's death? Nor are you contactable on the phone number you give. Shocking, shoddy service. Do better.
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @PostOffice Assuming you also went into the Post Office on your lunch break, you then find it ridiculous that others should take their lunch, assuming that is what they were doing. Crap customer service because they’re a crap company to work for. For clarity I was a post master for 17 years.
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Mark Starkey (@DJMarkStarkey) reported@PostOffice how come you don't pay out on travel insurance for my fiance after my Father died??? You've made a really awful time in my life even worse. Sort it out!
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Mac-Burn (@Blaithgwyn) reported@HeadWarriorTWM I dont think these people should be exempt from trial when we get a different gov that takes these issue seriously - this is far worse than the postoffice scandal. I saw a 20 yo walk into my workplace with panicked mothers 6’6” boy with a pair of fake breasts..no control all fear