Post Office Outage Report in Newport, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (44%)
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Total Blackout (31%)
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Wi-fi (25%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Jen Collins
(@Jmarielife) reported
from
Barry, Wales
@PostOffice Hi Stephen yes it was this morning about an hour ago can’t praise his service enough!
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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New Court Inn Usk
(@TheNewCourtUsk) reported
from
Beechwood, Wales
@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Ellie Silcox 🎗️
(@Ellie_Silcox) reported
from
Pontnewydd, Wales
@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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SMiley
(@WipingMatic) reported
@PostOffice is there a reason you hire such unpleasant, unhelpful people to work in your post offices? Is it part of the job description? I have had so many negative experiences in branches, NEVER have this issue *repeatedly* with other services/businesses. So unprofessional.
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Subham Sinha
(@subhamsinha123) reported
@passportsevamea @MEAIndia @DrSJaishankar I have applied for pcc and was posted to nearest postoffice but postman returned the PCC stating that there was not enough mailing details. I am unable to book appointments to RPO Please help me Subham Sinha File number: PA1086680270221
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Narsing
(@Narsing5161) reported
@rpopune My daughters passport renewal docs we have submitted from our local postoffice passport center. Now i got an email from RPO pune stating that they need all the documents via speedpost.Appreciate if you can look into this issue. File no- PND075419422421
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PostyMcPostface
(@PostieMcPost) reported
@umist0966 @PostOffice Post Office don’t make the Rules on posting. That’s done by the CAA who decide on Dangerous goods etc and then pass it down to Royal Mail. Hence why PO ask what’s inside Parcels. RM can destroy dangerous goods parcels and have done many times in the last. Letters however….
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Jim Mortram
(@JAMortram) reported
@Camerasnaps @PostOffice I figure **** the owners, I’ve no beef with staff, but the money folk, grr.
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EmC1408
(@POminion4) reported
@PostOffice @ScottjMiller88 At present post offices have been told to tell customer to allow 10 weeks for your passport to return due to backlog and covid
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Politicus Comedicus
(@ubrianis) reported
@PostOffice @PostOffice How do I close down a post office online savings account and get my outstanding interest I would also need a tax certificate
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Nikki
(@NikkiRose247) reported
@PostOffice yet another generic email with no real answer to my question. Having sent a reply it will now take 5 dayss for them to get back to me. Shocking customer service…really helps with the stress and bereavement of the situation thanks guys 👍🏻
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Victoria ECY
(@EdenCottage) reported
@PostOffice @RoyalMailHelp Thankyou. They’re no help to be honest as we use Drop & Go which is a Post Office service rather than RM. We’ve had to try Click & Drop today but would prefer to stay with D&G if poss so that our PO gets the business!
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PhenomenalBrat 🍷☕📕🤔
(@JacksonBrittsny) reported
I hate my job. I literally had to stand here for 15 minutes listening to some crazy conspiracy theories some paranoid YT lady is rambling about. Just had to blank out my face and nod and pretend that this **** wasn't bananas....😬 #Postoffice #workingcustomerservice