Post Office outages and service status in Newport, Wales
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Mariana Claire Marinovic 🏴🇮🇲 (@DrMarianaClaire) reportedARGH!! The frustration. Every time I go to the @PostOffice to return something we have the same issue. We spend 5 minutes trying to scan a QR code through 3" of laminated safety glass, only for the cashier to eventually open the window and scan my QR code that way. Why not just bloody do that from the start?
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@CFX (@SeeEffects) reported@LilywhiteSimon @PostOffice It confused me at first but then when I thought it through, like why would they do that? It struck me that if every post service took on other post service errors it could be exploited. What do you think?
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Michael Hullock (@michael_hullock) reported@ArturNadol7566 @PostOffice @andyburnham time to show your commitment to public service accountability. You’ve talked the Hillsborough Law talk, now walk the walk.
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @PostOffice Assuming you also went into the Post Office on your lunch break, you then find it ridiculous that others should take their lunch, assuming that is what they were doing. Crap customer service because they’re a crap company to work for. For clarity I was a post master for 17 years.
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Michael Hullock (@michael_hullock) reported@ArturNadol7566 @PostOffice @andyburnham when will Paula Vennells , Adam Crozier, van den Bogerd etc see jail time. Never. Because the scandal all feeds back to Tony Blair. Talk the (Hillsborough law) talk. Now walk the walk!
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Parmanand Madhav (@MadhavIIMS) reported@PostOffice @IndiaPostOffice My passport is stuck in transit and keeps moving from one Post Office to another. Please help me track it and ensure it reaches the correct Post Office for delivery. Kindly contact me on my registered mobile number if any clarification is required.
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Peter Reynolds (@pdnr777) reportedStill cannot find out what has happened to my parcel being sent from the UK to Ireland; @PostOffice and @RoyalMail don't want to help and it is made impossible for a visually impaired person to complain, think I'll be contacting @Ofcom
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Ian (@nedstar68) reportedRemind me never to avoid anyone using @parcelforce to deliver my parcels. Didn’t leave a card, didn’t take to the @PostOffice as requested and after 3 half hour waits to get through, still can’t manage to arrange to deliver. Useless!
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Paul (@DingliPaul) reported@PostOffice just bought currency from your Saltash store, am shocked at the rate given to me for euros, have I been robbed?? Also, aren’t exchange rates meant to be shown to inform the customer??
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Alice (@AliB15967) reported@PostOffice - I have received an email from you regarding compensation owing to you not providing a service I paid through the nose for, which makes no sense and now no one is answering my queries. Case Number: 11802440. Please confirm when I am to receive the refund due.