Post Office outages and service status in Newport, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Newport come from postal codes NP10 .
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Post Office
Post Office is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 7 days ago |
|
Cardiff
|
Total Blackout | 1 month ago |
|
Cardiff
|
Wi-fi | 1 year ago |
|
Cardiff
|
Internet | 2 years ago |
|
Newport
|
Internet | 2 years ago |
|
Cardiff
|
Wi-fi | 3 years ago |
Community Discussion
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Post Office Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, WalesI am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Cllr Stephen Marshall (@StephenMNewport) reported from Newport, Wales@PostOffice travel card customer service line cuts off with no chance to speak to a customer services agent. I only want to renew the expired card I have 😬😬
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Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales@RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales@PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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nbangel (@canalangel) reportedThe price of postage keeps going up. Meanwhile the #postoffice has money to sponsor a private company to make TV programs. Our country is broken. #brokenbritain #itv
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Gonetothedogs73 (@gonetothedogs73) reported@DonaldPond6 @PostOffice Never heard of that before ... the world has gone mad. What kind of thing were you sending ?
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Mark Hirst (@Hirsty2000) reported@PostOffice How can we make a complaint about a delivery missed today? You’ve messaged to say you’ve tried to deliver it twice today without success, but it’s quite clear from our Ring doorbell that no attempt was made.
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David Batten (@Davidab85) reported@DonaldPond6 @PostOffice @RoyalMail gone down hill big time.
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julian (@Julian2017124) reported@PostOffice have now rejected my appeal (CAS-4635853-Q1P0W7) regarding the abuse I experienced at the Camberwell branch. After my FOI revealed 96 complaints in just 5 years at that single branch with a shocking 61.5% tactical closure rate they still refuse to uphold my complaint or even give a proper apology. They’re clearly gatekeeping the branch to keep it open, and this level of customer mistreatment is completely unacceptable in 2026. Post Office Management need to realise: I’m not going to let this go away until a reasonable resolution has been made. My next step is to take it to an independent body. However, @PostOffice still hasn’t informed me whether they’re part of any Alternative Dispute Resolution (ADR) scheme or process something they are required to do. I’ve already referred the matter to Trading Standards and requested all records under GDPR. The fight continues. #PostOffice #CamberwellPostOffice
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Nikki Anderson (@NikkiOsbor4715) reported@PostOffice You give a shite service. I have missed TWO hospital appointments because of your poor service and been blamed for it🤬and now you have the nerve to put up the price of stamps🤬.You cannot talk to a manager because he/she is always 'unavailable'
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shivendra Mittal (@shivendra2304) reported@IndiaPostOffice No action was taken before closing the complaint on delivery guy who is asking to get the parcel/document from postoffice instead of delivering it to the respective addresses. Complaints No- 2453147270
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Crybaton (@crybaton) reported@AnimarchyYT so, Genuine question, because I keep seeing this and those "lawnpirate" situations in the US... Do your delivery people just leave your **** at the door? Like, is this the norm? Because here, when I'm not home, I get a little note in my postbox to pickup my **** at the postoffice
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Mihir (@MihirFx) reported@AHewitt973255 @DonaldPond6 @PostOffice Sweetheart my mum is old too. She is 72, She struggle with many tech things but that doesn't mean she complain about digital world. Instead she find her way to do it old way. Where necessary she seek help and get her job done. She is also using Facebook and other social media too to keep in touch with other family members. Blind people can't see, still they find their way around rather than complaining about others. Disable people cannot do many things too, still they find their way around rather than complaining about people who can do things normally. If you can't drive then get Uber but don't complain about why others are driving. Not their fault.
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Anthony Debenny (@AnthonyDebenny) reportedSee almost 52 inches of snow fell in parts of Michigan. Postmaster says postoffice will run out of money next year if congress doesn't help. Amazon to implement one hour shipping to compete with Target. 5200 pound bombs dropped around straight of Hormuz.