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Post Office

Post Office Outage Report in Newport, Wales

Why is my Post Office service not working?

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The latest reports from users having issues in Newport come from postal codes NP10 .

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  • 44% Internet (44%)
  • 30% Total Blackout (30%)
  • 15% Wi-fi (15%)
  • 11% E-mail (11%)

Live Outage Map Near Newport, Wales

The most recent Post Office outage reports came from the following cities: Newport, and Cardiff.

CityProblem TypeReport Time
Newport Internet 5 days ago
Cardiff Total Blackout 1 month ago
Cardiff Wi-fi 1 year ago
Cardiff Internet 2 years ago
Newport Internet 2 years ago
Cardiff Wi-fi 3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • PandaEduLtd
    Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Caddy9274
    Caroline vickery (@Caddy9274) reported from Cardiff, Wales

    @PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

  • Ellie_Silcox
    Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • BlockA_Row3
    Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheNewCourtUsk
    New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • TheBigfellainc
    TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales

    @leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!

  • CressidaFord
    Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • mattking83
    Matt King (@mattking83) reported

    @PostOffice after some help. Sent a purchase back to a shop on the 3rd March which I have 28 days in which to return the item for a refund. Just checked tracking and all its shows is the time I dropped it off at the post office? Any way I can get an update please

  • sproooce
    Rachel 💙 (@sproooce) reported

    @WHSmith @PostOffice It might help if your staff are made aware as they had no solution other than to send me to another @PostOffice this morning - luckily, I manage a 2 mile round trip, not everyone can.

  • normryl81
    Em (@normryl81) reported

    @thecabaretgeek @PostOffice @WHSmith Saying be kind to the staff was not implying you were rude to them, your initial response was defensive to me, I'm not commenting on how the people involved are, it's a reminder to be kind to people who aren't responsible for the situation, that was all.

  • RoyalMailHelp
    Royal Mail Help (@RoyalMailHelp) reported

    @NikkiSinclaire7 Hi, we are a separate company to @PostOffice who you would need to contact about their service. >Mayah

  • ceriannmcgraa
    Ceri-Ann (@ceriannmcgraa) reported

    Be careful what you’re paying for postage at Blackheath @PostOffice - they seem very keen to give you the ‘cheapest’ option which somehow is 3 times more expensive than anywhere else. If you ask for clarification you just get a rude and deliberately obtuse response #fraud?

  • thecabaretgeek
    Paulus (@thecabaretgeek) reported

    @NewPOGuy @PostOffice Which might explain why the @PostOffice in West Norwood has exactly the same issue. Passing the buck...

  • Gerbera4U
    Claire (@Gerbera4U) reported

    @PostOffice Which postal service do I need to send a 40g card to Seattle, USA? Is it International Economy or International Standard? Thank you very much.

  • _HopefulHelen
    Hopeful Helen (@_HopefulHelen) reported

    @PostOffice Can you help with an item that has not been delivered. The DO where I dropped it off said it has not been scanned since drop off. And does not appear to be moving through the system. Posted 01/03. Kindly advise. I have tracking number etc

  • NewPOGuy
    Post Office ≠ Royal Mail (@NewPOGuy) reported

    @PostOffice @thecabaretgeek Think you might want to look at when we last got PPE. We get broken bottles of soap every now and then, but the last time we got hand sanitiser was in July. This is the same across branches, not just mine.

  • normryl81
    Em (@normryl81) reported

    @thecabaretgeek @PostOffice @WHSmith The staff will have been supplied some but maybe they haven't been supplied it for the customers. My kindness goes to retail workers because I am one and I know how much **** people take from the general public when the person at the tills your shaming isn't the one in charge.