Post Office

Post Office Outage Report in Newport, Wales

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Newport, Wales 01/27/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Phone (8%)

    Phone (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • CressidaFord Cressida Ford (@CressidaFord) reported from Cardiff, Wales

    @PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    I am actually sick to death of the service offered by @PostOffice I've been to 2 branches now and neither of them can help. And frankly don't know where I can get help.

  • BlockA_Row3 Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales

    @PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.

  • TheNewCourtUsk New Court Inn Usk (@TheNewCourtUsk) reported from Beechwood, Wales

    @PostOffice @MonmouthshireCC @santanderukbiz was told had to give hours notice to order change from #uskpostoffice our designated PO now told 24 hrs notice so no change until Saturday!!! Only want £150’s worth... Help!!!

  • PandaEduLtd Panda Education (@PandaEduLtd) reported from Caerphilly, Wales

    @PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.

  • Ellie_Silcox Ellie Silcox 🎗️ (@Ellie_Silcox) reported from Pontnewydd, Wales

    @RogerPlater @PostOffice It's an ID verification check for my Uni course. Basically the website says you can get it done at any post office and I've been to a small one and a large one and no one can help.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • jools067 Tinks 😁💕🥂 (@jools067) reported

    @PostOffice So long as the staff today don't get in trouble, they were working as fast they could but still provided a professional service, it's the management that needs looking at and spoken to

  • NatNat90401144 Nat (@NatNat90401144) reported

    @PostOffice @Omg_Spiderman Where does it say covid cover is included. I need to show it before I get on a cruise and it's not in any documents. Hands down the worst insurance I've ever had...nothing I need is included on the policy page so I have zero evidence of it...

  • mashisgone mash ᓚᘏᗢ (@mashisgone) reported

    @Praevius_ @PostOffice u need some help with that graphic design part?

  • sandratizzard Sandra Tizzard (@sandratizzard) reported

    @PostOffice @getyoti Have you any idea how crass you sound? POL committed these crimes as they desperately wanted to protect the ‘brand’! Yet their actions since has done far more damage than sorting the issues in the first place would ever have done!

  • Bec_Brett Bec Brett (@Bec_Brett) reported

    Do not use @PostOffice check and send passport service. The photo they took and checked has been rejected. Terrible service.

  • gracepainter grace 🌻 (@gracepainter) reported

    how on earth can my local @PostOffice lose my parcel INSIDE their branch?! 😳😫 it’s been two weeks since i posted it & the ref no. says it hasn’t even left the building?? WHAT? 🥴 can you please help me?? i have a very unhappy buyer!

  • arthursleep15 Arthur Sleep (@arthursleep15) reported

    Truly shocking service by @HM_Passport . Applied for two passports via Digital Track and Trace. One passport came back in 3 weeks, the other, constant requests for documents 9 weeks later. WE DONT HAVE THEM, either you do or the @PostOffice lost them! Dr. Abi Tierney = FIRED!

  • HHrocknroll HH (@HHrocknroll) reported

    @TrewoonPO @PostOffice What a life saver the Post Office is especially in rural areas,doing the bank’s work for them and with a higher level of customer service 👏👏 Hope the banks are paying you well,because you do it so much better 👍

  • sue_lees Sue Lees 💙💜 (@sue_lees) reported

    @PostOffice the main PO WN7 has a queue outside it's locked doors. This happens frequently but there is never any notice to explain the reasons. The phone number found online isn't for a specific PO. Do we wait all day?

  • BooksHayloft Dawn Robertson 🇪🇺 🇺🇦💙 (@BooksHayloft) reported

    Post books almost every day from @Spar Port William which has a @PostOffice - today manager was rude to me & one of his staff. I said: "The first rule of customer service is to be polite" he shouted & swore at me in front of staff & customers - man with a v short fuse