Post Office Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
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E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (55%)
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Total Blackout (18%)
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E-mail (14%)
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Wi-fi (5%)
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TV (5%)
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Phone (5%)
Community Discussion
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Post Office Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Cressida Ford
(@CressidaFord) reported
from
Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
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Panda Education
(@PandaEduLtd) reported
from
Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey
(@BlockA_Row3) reported
from
Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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TheBigFella💙
(@TheBigfellainc) reported
from
Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Jordan Thomas
(@JordanThomas75) reported
from
Maesteg, Wales
@PostOffice absolutely disgusted at the service I’ve received from your car insurance branch, change car to a vehicle 8 groups lower and you ramp the price up, then when I try to cancel get told it’ll cost £120, also told payments can’t be altered, disgusting!!
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Caroline vickery
(@Caddy9274) reported
from
Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Liam McGeown
(@liammcgeown87) reported
from
Northamptonshire, England
.@PostOffice your branch on St Giles street in Northampton need some customer service training. Never have I left being so angry and the farce, rude and unhelpful staff especially over a situation trying to support refugees not a custom to this country. #diabolical
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Beth Miller
(@Beth_M_Miller) reported
@PostOffice [1/2] Customer service concerns. Instantly made to feel that we were a pain. Told I - as sponsor - needed to show my passport. That is not the case. The letter had a checklist of what to take, and that was not listed.
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tracey elliott
(@missmadge74) reported
@PostOffice Inconsistent info given around refund process. 1 person told 24-48 hrs & other told 3-5 w days. I suspect we’ll have to chase & both are wrong. No callback as promised. Will take further if have to chase for refund. Terrible service
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Tarka07
(@tarka07) reported
3 people serving with a queue of over 20 people in both @m&s & the @postoffice in @westfield. Service is slow!
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tracey elliott
(@missmadge74) reported
@PostOffice Hi David, the service has been appalling & I have no faith in your team or product. 2 people in my party have had issues and have cancelled their card, as have I now. Nobody interested at all which I find disappointing. Will never recommend you sadly
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Rajesh Singh
(@RajeshS72141064) reported
@IndiaPostOffice postoffice situated at Panipat refinery township PIN 132140 nt working since last 2 months giving excuses that ntwrk not available password not recved. This is a joke to digital india postoffice whether the system not working or the employee. Action expected
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Ganiyari
(@Ganiyari1) reported
@IndiaPostOffice Expecting an early resolution. Would like to know the reason as to why a only #postoffice in the area is not functional for such a long duration? Was this reported? when? Why it took so much time? @PostOfficeIndia #IndiaPost
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DJMT
(@DJT1Million) reported
@PostOffice There's nothing to add,I was just noting that large, busy post offices are increasingly being replaced by shabby counters in the backs of stores with much more limited facilities & that shabbiness is representative of the UK at present, downgraded & messy with poor infrastructure
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mysharona29
(@sharoncove1) reported
@RoyalMailHelp @PostOffice Mores the pity dealing with both of you has left me feeling like Michael Douglas in “falling Down” i swear technology is turning people in robots who neither think or care.
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Sundancer
(@Jemadar2GR) reported
@PostOffice Please tell us 'When are you going to issue celebratory stamps for #PlatinumJubilee POs in the dark 🌃