Post Office Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Total Blackout (60%)
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Internet (31%)
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E-mail (6%)
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Wi-fi (1%)
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Phone (1%)
Community Discussion
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Post Office Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Caroline vickery (@Caddy9274) reported from Cardiff, Wales
@PostOffice Hi Tom, there was a queue but the problem is only having one post office for the whole of Cardiff city centre.1000’s of workers with only an hour max for lunch, my office is at least 15 min walk away, 3/4 of break spent trying to post a parcel!!!
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TheBigFella💙 (@TheBigfellainc) reported from Cardiff, Wales
@leebbailey @PostOffice Biggest problem is that they have their own investigative/prosecution team. There are no checks and balances. The police/cps way isn’t perfect but I’d like to think they’d have worked out that 700+ people aren’t all ripping them off using exact same methods!
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Jordan Thomas (@JordanThomas75) reported from Maesteg, Wales
@PostOffice absolutely disgusted at the service I’ve received from your car insurance branch, change car to a vehicle 8 groups lower and you ramp the price up, then when I try to cancel get told it’ll cost £120, also told payments can’t be altered, disgusting!!
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Hot Dog Trainer (@ondineb) reported from Ferndale, Wales
@PostOffice @RoyalMailHelp I think I'll tea reach out to @MindCharity who sends a broken bloody QR code?
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Panda Education (@PandaEduLtd) reported from Caerphilly, Wales
@PostOffice please can we speak to a human. We have a recorded delivery item that has gone missing. We have been though the automated system and checked on line which says the item is being returned to sender. But it hasn’t. We have been on hold for 26 minutes. Please help.
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Ben Maizey (@BlockA_Row3) reported from Cardiff, Wales
@PostOffice @RoyalMailHelp Many Thanks - have tweeted as customer services weren't too bothered or concerned when we raised the issue yesterday.
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Cressida Ford (@CressidaFord) reported from Cardiff, Wales
@PostOffice Hi Jess - I'm through the queue now though it took a decent while, about 20 mins' wait I think so not unbearable. Credit to the staff who remained cheery and efficient throughout; seems the self service POS were down, which explains the extra queue-y queue! Thanks for responding.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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HH (@HHrocknroll) reported
@PostOffice @scullyp Villages Post Offices have put the banks to shame,the counter service they have provided during the pandemic has been first class and invaluable.They have provided help,reassurance and some normality particularly to their older vulnerable and not internet savvy customers.👏👏👏
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Post Office Guy (@PostOfficeGuy2) reported
@JackGingeMiller @PostOffice Hi, can I ask what service or was sent with?
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Gemma💙 (@oh_just_because) reported
@PostOffice They haven’t but they close daily it seems and say back in 30 minutes. A woman said yesterday she waited over 30 minutes and the guy never came back. But I had great service in there so can’t complain really
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Post Office Guy (@PostOfficeGuy2) reported
@PostOffice @tooshyalex Hi Courtney. I understand you wanting to contact them about being rude to a customer, but it doesn't look like a crown branch, so surely it is up to the branch to offer refunds on retail items.
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Sam Lort (@SamLort2) reported
@PostOffice do you have a customer service number that isn’t a 3 hours wait time and counting? Website is useless also.
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Dr Emma Preece (@EmmaLPreece) reported
@iMack82 @PostOffice This is infuriating. It isn't enough to say "oh we put measures in place before", they have to actually maintain & enforce them. A customer threatened to spit at my sister when she asked him to keep his distance. Security etc did absolutely nothing in response
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TAKETHELAND (@TAKETHELAND) reported
@shunad @BonxieDemented @PostOffice It is a scam !!! Hope you didn't sign in to their fake page and pay the £2.00 with your bank card.
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Jack (@JackGingeMiller) reported
@PostOffice your complaints procedure on your website is non existent. When I phone your customer service department I'm redirected to the webpage where I got the phone number.
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Kate 16 (@enpointe_) reported
@PostOffice You said there was no collection “on that day” implying only one day was affected so not explaining why the service was affected for over 12 days.
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Edward (@Edward66587656) reported
@PostOffice Hi. Why are your branches so reluctant to sell International Economy (+not available on self service machines)? Got told today it doesn't exist and they sent my package by Standard. Not a huge extra amount of money but surely they should sell it if requested