Post Office Outage in Great Harwood, Lancashire, England

@PostOffice Not for much longer at ours in Heywood. It is closing down and we are going to get a little counter in a shop in much smaller premises. Thousands signed a petition but all of the services you are promoting here will be denied to people of Heywood. Disgraceful @PostOffice

@PostOffice Thanks I be in 5 time now I staff saiding the system down so why have a engineer not be out to it

@PostOffice I have been in bury post office 5 times to try and send off for my cctv badge and every time I have been in they have said it’s down the system I am not happy about this as I need to send off for it thanks

@SimonZerafa @PostOffice Not sure what you’re saying. I’ve had a problem with them today.

@WHSmith your @PostOffice store is crap! Second time I’ve visited with the run up to Christmas and just the ONE member of staff working to serve customers. Sure you tweeted me the other day saying you’d fix this and report this to a manager. Awful. Queue is ridiculous

@PostOffice I have been trying to contact an actual person on the help desk but you constantly get routed round in circles, told to call a different number which tells you to call the original number. 40 mins trying - such a shocking system

@PostOffice Thanks, Stephen. Please do. They seriously need training and need to feel, and realise, they're part of an organisation that has rules and customer service standards.

.@IndiaPostOffice how to file a complaint against PostOffice Staff(mainly Post Master).. pl give a link or mention procedure..

@PostOffice I had damaged goods from an online sales and went to try post it and did not stock the address on so borrowed a pen from shop next door (no working pen to hand customer side) and was told should stick the address print out on the front rather than the hand written one

I ordered 2 of these, they have been misplaced at the Runcorn sorting office, Footyglobe still to replace them or offer a refund.@footyglobe @PostOffice I registered a complaint at the post office, no reply yet. Not happy!

@PostOffice I have spoken to @royal mail help they told me to message you, I can’t because you don’t follow me, they have again told me there is nothing they can do. They have said to contact you again

@PostOffice Any chance you can get one of your (lack of) customer service agents to contact me about the lack of telephone on one of my lines and lack of broadband on the other - 3 days now without service but youll soon get upset if I refuse to pay !!

@CandaerReynolds @PostOffice **** the Post Office!!!!!

@GlosLiveOnline @PostOffice 2/2 and understand what she means when she said that even £1 million could never compensate for the mental damage that extreme stress can do.