Post Office outages and service status in Dunfermline, Scotland
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- Post Office generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Christopher Ferry (@Chris_ESF) reported from Ratho, ScotlandIt's deeply concerning if @PostmanPat is the best the postal service has to offer on the frontline but having watched the 'Blue Flash' episode I realise that his laissez faire attitude extends to managers&those working behind the scenes. No wonder they're unprofitable #postoffice
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CM (@cass4edinburgh) reported from Edinburgh, Scotland@RoyalMailHelp @PostOffice It’s your website I booked the redelivery on! That’s a key issue here. And I have, believe me.
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GM🏴 (@gm_glendamac59) reported from Edinburgh, Scotland@PostOffice do post offices not have to be open as essential service? Local one to close from 1-9 January ‘22!
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Lynn (@lynnpolkey) reported from Edinburgh, Scotland@PostOffice Waverley Mall PO - counter staff lovely. Member of staff dealing with ‘self-service’ tills, curt and unhelpful - perhaps a different position in the branch would be better for them?
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Z (@fucksakezoe) reported from Inverkeithing, Scotland@PostOffice Top notch service from the post office, didn’t get soaked!
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Shell Bryson (@shellbryson) reported from Edinburgh, Scotland@Raphaelite_Girl @PostOffice @edinhelp I would not have a problem with that, surprisingly enough 😃
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Laura Nelson (@lauranels) reported from Edinburgh, Scotland@PostOffice Thanks Ryan, I phoned the customer services number, great effort from the tech support person to help sort it out (think his name was Fraser). My broadband is still very patchy and dropping out sometimes, but hopefully will improve soon.
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Strutt74 (@Strutty74) reported from Edinburgh, ScotlandAnyone complaining about the @PostOffice customer service clearly haven’t been served by Graeme at Asda post office at the Jewel Edinburgh .He just restored my faith in humanity. Couldn’t have been more helpful 👏🏻👏🏻👏🏻
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Robin Cathcart (@SenoraEco) reported from Edinburgh, Scotland@PostOffice @scanx4 I too have had a horrible experience at the Davidsons Mains PO that has made me feel unable to use this branch. After buying/using a mailing bag whilst in a busy Christmas queue this year. I finally got to the till and said the package was headed I internationally.
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Robin Cathcart (@SenoraEco) reported from Edinburgh, Scotland@PostOffice @scanx4 Before I could say 'oh and I need to pay for the envelope too,' the guy at the front till started accusing me of stealing the bag and made a great show of publicly admonishing me! It was HORRIBLE and a shame that I now feel unable to go into my local post office.
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Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland@PostOffice Particularly at this time of year having to get to a post office, buy packing materials and boxes, take them home, pack things, and bring them back to post them is a pain. If you had experts in your larger units to wrap and pack I'd pay for the service!
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Tim McCormack (@Jusmasel2015) reported from Edinburgh, Scotland@dolphinpcb @PostOffice Peter. Their remains so much inference from the name of the log file they still use. The Known Errors Log which logically implies there are errors they don't know about yet. These unknown errors are now the default reason for losses until POL can prove otherwise.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Green (@gwynedd8364) reported@aet4040 @lily_lna @PostOffice 1. It didn't happen. 2. I know she was a customer.
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Canada SOS 🌸✡️🎗 (@CanadaSOS1) reported@twasthentisnow @lily_lna @PostOffice She was a freaking CUSTOMER
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Kieran (@Wooflexis) reported@GreekTheNic @lily_lna @PostOffice So now you've got an issue with legal migrants too?
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Excession (@excession33) reported@twasthentisnow @lily_lna @PostOffice Who ******** would turn up to work in a post office in a cocktail dress?
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Scunnered (@sunnybears81) reported@lily_lna @PostOffice Was the post office attached to a corner store by any chance? I know who wrote this note. We just can’t say it or we get in trouble. Guys can walks out topless. **** off with the double standards!
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Connie (@Connkks) reported@Maggiesmush @lily_lna @PostOffice All post offices are run by third worlders… I don’t recommend going down the rabbit hole… it will only provoke anger. When I was growing up, the native people run the post offices… not anymore.
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AreWeThereYet? (@YetAre45328) reported@lily_lna @PostOffice Need to write that you're a customer! Wear what you want to buy a stamp FFS!
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Keira Connolly (@keira_con) reported@lily_lna @PostOffice Wow @PostOffice I see a well dressed woman who could be on her way to an event or a wedding using your services would you treat a person who spent the day on a beach who was wearing a wrap the same way. ?
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.
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Pamela ✝️🇺🇸 (@pamelagg01) reported@lily_lna @PostOffice You’re a paying customer not an employee. I don’t see that it’s any of their business. Ask them what they plan to do about it. If it’s something they shouldn’t tell them your attorney will be in contact.