Is Santander down in Welwyn, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (31%)
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Mobile App (22%)
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Website (17%)
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Login (14%)
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Transfer (12%)
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Withdrawals (4%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent Santander outage reports came from the following cities: Hemel Hempstead and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Transactions | |
| St Albans |
Website | |
| St Albans |
Mobile App | |
| Letchworth Garden City |
Mobile App | |
| Stevenage |
Withdrawals | |
| Hemel Hempstead |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Anish Patel
(@iAnishPatel) reported
@santanderuk I am call to customer service since 1 hour on hold. Is this normal?
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Kev Hill
(@hill7kevin) reported
@santanderuk been trying to speak to your mortgage department for 2 days!! Been on hold listening to that awful music, apologising for keeping me waiting and promising me you will put me through!!@santanderuk #shocking call centre
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Tirgan Saadatzadeh
(@tirgans) reported
@santanderuk shocking handling of my partner’s complaint from your customer service department. Her business account has been blocked for 3 days and 12 calls later still no explanation. Your customer representative even said “Because I’m working from home, I can’t transfer your…
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On The Fence Dev
(@OnTheFenceDev) reported
Just realised that the @ProtonVPN Android app has split tunnelling 😯. I use this on my PC to get Teams and Remote Desktop working in a stable manner. On my phone I can now use the @santanderuk app without having to drop my shields. 👍
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Courtney Spittal
(@SpittalCourtney) reported
@santanderuk 3 weeks since our query against our mortgage offer with you was sent and still pending response from Santander. Unable to proceed further in the process to purchase our home until our solicitor receives a response. Completely unacceptable wait time. PLEASE HELP
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Steve Durr
(@stevejdurr) reported
@santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all
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Anna Pounds
(@AnnaPounds) reported
@santanderuk I need a sort-code for my new mortgage but can't get through on your phone lines. Can you help?
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Hector
(@heytoki10) reported
@santanderuk call waiting times are ridiculous. What a poor customer experience.
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Mark Renton
(@markarenton) reported
@santanderuk - what’s the problem in your call centres? Have now been waiting to get through to an agent for over an hour!
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C
(@ubuluc) reported
had to give up after a 45 minute wait on hold this morning to speak to the fraud team....great customer service @santanderuk..... ⌚