Santander

Is Santander down in St Albans, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Albans, Hertfordshire, England 01/19/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLuton Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Cm2lm AndrewJamesFilms (@Cm2lm) reported

    The customer service person on the phone (after about an hour of calls) couldn’t help me they said they didn’t know what to do. I’ve been with Barclays all my life. Maybe it’s time to change. I wonder if @santanderuk would like my business.

  • Gill42413983 mancitygirl (@Gill42413983) reported

    @santanderuk “ look, just do it over the phone, that’s what we’d have to do anyway and we’ve got no appointments for three days” Jesus. Thank God I don’t bank there and thank God Mum And Dad in the 80s didn’t have to register the death and deal with this awful behaviour

  • bath_handyman Andrew Cameron (@bath_handyman) reported

    @santanderuk your customer service is appalling!! I am overseas and your number for customer services is permanently busy, your online bot 'Sandi' is worse than useless. I need to speak with someone urgently. My card is blocked and I can contact anyone. 😡

  • najmab Najma (@najmab) reported

    @santanderuk erm is anyone actually there? Another 3hrs of hold today trying to get my account access reinstated….

  • 2nd_ellllectric Unknown wonderer (@2nd_ellllectric) reported

    @santanderuk do you know how infuriating your UX is for mortgage-only holder log in detail recovery? I don't have a special pin in my head, nor the user ID is recoverable via the mortgage account number. Why I have to wait 4-6 days for 2 letters in 2021? Utter ridiculousness!

  • kirstiekellyltd Kirstie Kelly (@kirstiekellyltd) reported

    @santanderuk I can’t see my current account online or through the app. Is there a problem?

  • _deborah_kerr Deborah (@_deborah_kerr) reported

    @santanderukhelp I have tried using different devices and swapping between WI-FI and 4G I either keep being put in a loop of the same pages or an error messages I already have high anxiety @santanderuk

  • NthrnCyclistTVL Ride Primary TVL (@NthrnCyclistTVL) reported

    Been on the phone to @santanderuk for over 90mins so far, wondering if they are always this bad, or it's down to people working from home. Can't imagine how anyone can contact them when they don't happen to be on holiday!

  • AdvocateChar Charlotte Jane (@AdvocateChar) reported

    @Barclaycard Well it’s still not arrived and a visit to the bank where it happened didn’t help either, as it’s Barclaycard’s responsibility and not @santanderuk

  • heyendlife peter lorimer (@heyendlife) reported

    @santanderuk why, oh why, is the postal address for cheques so well hidden on your website? I know they aren't used much nowadays, but for some of us it's the way we have to pay in cheques! Please move to a more accessible place on the website. Thank you.