Santander status: access issues and outage reports

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Marc Hartog (@marchartog) reported 11 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

• 
  Scott Maintenance (@Scottmaintain) reported 11 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  Jane Tippett (@Janietip) reported 24 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  OD 💚 (@Olivia121994_) reported 30 minutes ago from Harrow Weald, England

  @santanderuk is your app down? Trying to do a transfer and keeps crashing.

• 
  Patrick Keyte (@PatrickKeyte) reported 31 minutes ago from London Colney, England

  @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

• 
  PalmerDhiraj (@DhirajPalm9776) reported 33 minutes ago from Harrow, England

  @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 39 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Marc Hartog (@marchartog) reported 40 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

• 
  Jane palmer (@palmsjane1965) reported 45 minutes ago from Hertfordshire, England

  @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

• 
  Ahmed Mohammed (@youvsyoultd) reported 52 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Precyshun (@precyshun) reported 4 minutes ago

  @santanderuk I’ve been emailing customer relations and the ombudsman has been emailing the FOS inbox for the last 6 months for us both to be ignored! I would suggest somebody calls my wife tomorrow before she takes legal advice to go to small claims court

• 
  Dorset Gooner (@dorset_gooner) reported 7 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻

• 
  vince tanner (@TannerVinc26621) reported 9 minutes ago

  @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.

• 
  A.G.W. 🇬🇧 (@agw1437) reported 12 minutes ago

  @hnjsamuels @santanderuk Or… when they freeze your a/c owing to some’activity’ and force you to go into a branch with ID! Try that when you’re on holiday in Scotland or anywhere really since they have shut so many branches. If you don’t drive, have mobility issues etc you’re stuffed!! Terrible bank.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 12 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  ∆ (@intelcymru) reported 13 minutes ago

  Sick Sikh seek help @santanderuk

• 
  Mattster (@MattsterT3) reported 15 minutes ago

  @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

• 
  cookaburra (@weyheylad) reported 17 minutes ago

  @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help

• 
  Sheila kirkby (@kirkbysheila28) reported 20 minutes ago

  @santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the

• 
  Pughy (@Pughy29) reported 22 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful