Is Santander down in St Albans, Hertfordshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Albans, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Santander
Santander is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Login (13%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Luton |
Login | |
| London |
Mobile App | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Stefanie Mace
(@Steffie210188) reported
@santanderuk I am so annoyed!I received my NEW master card debit card on Friday, it’s supposed to be activated on my Apple Pay but it is not working! I have been without money for over a week because of the jubilee.I’m getting charged late fee as @Clearpay cannot take my funds
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John Stewart
(@craignity) reported
Absolutely appalled and frustrated by the awful #badcustomerservice from @UKMercer pension admin team when trying sort out my late mother's @santanderuk pension. Made an error, no apology, and complaints department ignoring me.
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Jack Parker
(@JackParkerNo1) reported
@RifuRose @santanderukhelp And 3 HOURS...WTF???!!!!! WHAT REASON IS THERE FOR THIS DISGUSTING CUSTOMER SERVICE SITUATION...AFTER ALL THESE....TO NEVER BE IMPROVED IN ANY WAY....AY @santanderuk?????!!!!!!!!
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Lord Protector
(@LordProtector11) reported
@santanderuk I’ve had issues with contactless payments all day card just not working Chip and pin only
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Debbie Christie
(@DebbieChristieW) reported
@santanderuk 3 calls and numerous emails to sort out account for father-in-law in care home who can’t remember any of his details prove fruitless. No one will talk to my husband or give any help whatsoever. Stuck between a rock a hard place. Web site no help. Disgusting service.
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hd52
(@hd52time) reported
@santanderuk This is STILL not resolved! I've been trying to make payment for days and not working! Still now! Instead of virtue signalling why don't you focus on making sure your banking function works!
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Talia Hussain
(@Talia_inReality) reported
@martin_farley @santanderuk My partner is with Triodos and is impressed with the customer service
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mkNotts19
(@MNotts19) reported
@santanderuk seems to have applied such drastic staffing cuts that they longer have anybody to issue or update online Credit Card statements ? @santanderukhelp
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Santino Zammuto
(@ZammutoSantino) reported
@santanderuk I have received my Santander One card last week and have received a text about activating it but I still haven’t received my letter on how to activate as I’m not an exciting online banking customer? Can you please dm me to assist?
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Leon Jacques
(@LeonJacques2) reported
@santanderuk Hi, please help. I've had a text this morning saying a new ip address has been linked to my Santander Banking App. I don't have a Santander account. How do I block it. I've tried looking on you site but can't see how and tried calling but it's all automated. Thanks