Santander status: access issues and outage reports
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- Santander generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Jane palmer (@palmsjane1965) reported from Hertfordshire, England@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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PalmerDhiraj (@DhirajPalm9776) reported from Harrow, England@santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?
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Patrick Keyte (@PatrickKeyte) reported from London Colney, England@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Jane Tippett (@Janietip) reported from Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Davies (@expert4money) reportedWhy, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!
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cassy x (@cassyx2184) reportedAbsolutely woeful customer service on the app. No response, no help. Nothing @santanderuk
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Sarah Louisa Collins (@SarahLouisaColl) reported@HWarlow @santanderuk How awful Helen!
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Laura odell (@lauraodell13) reported@santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap
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George (@bipolar_thfc) reported@santanderuk I'm getting seriously stressed out with this. To wait 45 mins in a call that has been rinsing me only to not be able to log in is a joke. I'm back on the phone waiting. This needs to be fast tracked. You're costing me money and getting me fined and messing up my credit score
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Sarah (@MsSC1986) reportedDear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.
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Maks (@omgitsmaks) reportedDear @santanderuk - are your phone support people asleep?
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Urmston Meadows (@UrmstonMeadows) reported@santanderuk trying to report a card issue with you. Spent 30 minutes on the phone, now another 15 on your online system. Why don't you employ more people now you've shut all the branches down? #useless
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AP (@andyparsons3) reportedUnder FCA’s Consumer Duty @santanderuk UK has a duty to avoid causing foreseeable harm and provide timely support. +4 hours locked out of a fee-paying account over a small euro payment, with zero communication, fails both tests. Formal complaint logged. @financialombuds @WhichUK
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JDub🏴✊🏻🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported@santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!