Is Santander down in St Albans, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Albans, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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_mayy_h
(@_mayy_h) reported
@santanderuk is you app down it keeps saying server not responding all day. Thanks
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Najma
(@najmab) reported
@santanderuk erm is anyone actually there? Another 3hrs of hold today trying to get my account access reinstated….
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Morgan Yorston
(@EiDog11) reported
@santanderuk how do I report fraud? Its been an hour since I was notified someone has used my card and yet its impossible to speak to anyone?!
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elly
(@elly_gov) reported
@santanderuk you need to sort out you customer service waiting times been waiting over 55 minutes to speak with someone @thisismoney .
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David Machin
(@baggiesmach) reported
@santanderuk my app isn't working I can't revieve or make payments/transfers
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Ride Primary TVL
(@NthrnCyclistTVL) reported
Been on the phone to @santanderuk for over 90mins so far, wondering if they are always this bad, or it's down to people working from home. Can't imagine how anyone can contact them when they don't happen to be on holiday!
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peter lorimer
(@heyendlife) reported
@santanderuk why, oh why, is the postal address for cheques so well hidden on your website? I know they aren't used much nowadays, but for some of us it's the way we have to pay in cheques! Please move to a more accessible place on the website. Thank you.
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Jane Silverman
(@janeonhate) reported
@santanderuk someone applied for a credit card in my name #fraud How do I contact you to cancel this? Your customer service number insists on me having a card number before I can get to a human.
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Lillian Hepburm
(@lillianhepburn) reported
@santanderuk why are you so obstructive when dealing with customers? The lack of a consistent response from customer services is infuriating!! There is also a significant lack of communication from you with other banks, preventing progress!! I regret being a customer 😤
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James M.
(@ThisIsJamesM) reported
Top job @santanderuk! Let me send a secure message via online banking, then send an email to say the service is no longer available. Send the same message to the online chat, to which the bot replied “I’m not sure I understand” Ask to speak to an agent, “Sorry, none available” 😒