Santander status: access issues and outage reports

Problems in the last 24 hours in Wargrave, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wargrave, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Wargrave, England

Latest outage, problems and issue reports in Wargrave and nearby locations:

• 
  Joey Maley (@joeymaley) reported 9 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• 
  Rob Taylor (@TreborRolyat) reported 15 minutes ago from Amersham, England

  @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

• 
  Iain White (@WhiteIain) reported 30 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Corinna Reilly (@corinnareilly) reported 37 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aidy (@Adey22) reported 5 minutes ago

  Can you confirm you had problems at your end with payments to Bet 365 on Friday afternoon? @santanderuk

• 
  Martin Hughes (@MartinH01846340) reported 7 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  audreygallagher (@audreygallagher) reported 7 minutes ago

  @santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable

• 
  Peter Oakley (@agentoakley) reported 7 minutes ago

  @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs

• 
  Kris (@lookitskris) reported 8 minutes ago

  @santanderuk tried all of the above, this has been a recurring problem for months now

• 
  Kris (@lookitskris) reported 9 minutes ago

  @santanderuk you cant uninstall and reinstall a website. Pass this on to your devs

• 
  JanKrynicky (@JanKrynicky) reported 16 minutes ago

  @santanderuk How about a scumtracker? A bank that refuses its customer to withdraw money for a bike deserves to be marked as scum.

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported 21 minutes ago

  @santanderuk @TSB I HAVE NOW HAD TO SPEND ALMOST £100 OF MY MOTHERS MONEY, ON A NEW PHONE, JUST SO THAT WE CAN GET SIGNAL TO GET OUR SHOPPING. SHE HAS ALZHEIMERS AND WITHOUT THIS HAPPENING, WE WOULD NOT EAT. IM HER FULL TIME CARER WHICH IS WHY I HAD TO USE HER MONEY, AS BENEFITS ARE TERRIBLE!!!!

• 
  Rose (@RoseUKvalues) reported 22 minutes ago

  @santanderuk @TSB Whoever looked at the ID couldn't understand maiden name had changed despite marriage certificate being sent nor could they prove my daughter *** infact my child despite several forms of proof. Eventually got an apology for the error but she's closing the account now.

• 
  Your Money (@YourMoneyUK) reported 22 minutes ago

  Key stats from @santanderuk's Q1 2023 results: Mortgage applications down 37% as it expects house prices to fall back to 2021 levels. Meanwhile customer deposits fell by £5.1bn and while savers have "low average balances", it revealed 16% are NOT covered by the @FSCS scheme