Santander status: access issues and outage reports

Problems in the last 24 hours in Tipton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tipton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Tipton, England

Latest outage, problems and issue reports in Tipton and nearby locations:

• 
  Steve Whittington (@stevewhittbrum) reported 35 seconds ago from Birmingham, England

  @santanderuk seems like you have a major issue? Can not pay with card or access account

• 
  Andy Wilf Williams (@Wilfy1874) reported 41 seconds ago from Dudley, England

  @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

• 
  Helen (@hartlepoolhelen) reported 15 minutes ago from Walsall Wood, England

  Is it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert

• 
  D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported 43 minutes ago from Birmingham, England

  @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 50 minutes ago from Birmingham, England

  ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 58 minutes ago from Birmingham, England

  ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AP (@andyparsons3) reported 4 minutes ago

  @santanderuk I was expecting that response, and I get to pay for the poor service too with a monthly fee yay!

• 
  Lee Hayward (@vibedcoder) reported 5 minutes ago

  @santanderuk holding my accounts hostage on the mobile banking app. Until I provide them with a bunch of personal information they have no right asking for. It's finally happening. Just as the conspiracy theorists warned. Santander want to know how much money I make, employment status, photo ID, national insurance number etc. Wonder if they'll cut me off from my money if I keep refusing? They already restricted my access to the mobile app. I've been with them for over 20 years, they can see where my money is coming from and going to, they already have my up to date information... So why all of a sudden do they want me to fill out an online form like I'm some kind of suspect? ****.

• 
  Nick (@petch_nic) reported 5 minutes ago

  @santanderuk Why is your chat service not transferring me to a human agent? What is the problem

• 
  Try Type (@try_type) reported 6 minutes ago

  @santanderuk useless service. 48 minutes on the phone to fraud and nothing.

• 
  Sohail (@sohailnaeem2) reported 10 minutes ago

  @santanderukhelp @santanderuk I went to Santander high street branch and the customer service person said the only proof of ID accepted is passport or driving licence. Santander is excluding a section of community who do not fly and do not drive. Many pensioners & neurodiversed!

• 
  Sarah Louisa Collins (@SarahLouisaColl) reported 10 minutes ago

  @HWarlow @santanderuk How awful Helen!

• 
  Sean Toms (@seantoms) reported 13 minutes ago

  @JohnElsworth @santanderuk It appears they do not want you as a customer

• 
  Stuart Barker (@stubarkermfc) reported 14 minutes ago

  @santanderuk I don’t a complete switch to your bank. This was on the 3rd of July. Still I don’t have access to my account where my wages get paid to and my bills get paid. You have had all my ID. I can’t access anything. I have called numerous times. Avoid Santander people. Customer service skills are awful at best.

• 
  iqbal singh (@isingh1969) reported 14 minutes ago

  @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.

• 
  Amy Schofield (@Indie_Amylou) reported 17 minutes ago

  @santanderuk having some issues opening an new customer account. Who do I contact?