Santander status: access issues and outage reports

Problems in the last 24 hours in Tipton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tipton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Tipton, England

Latest outage, problems and issue reports in Tipton and nearby locations:

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 19 minutes ago from Birmingham, England

  ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

• 
  Helen (@hartlepoolhelen) reported 38 minutes ago from Walsall Wood, England

  Is it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert

• 
  Steve Whittington (@stevewhittbrum) reported 44 minutes ago from Birmingham, England

  @santanderuk seems like you have a major issue? Can not pay with card or access account

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 49 minutes ago from Birmingham, England

  ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

• 
  D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported 51 minutes ago from Birmingham, England

  @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

• 
  Andy Wilf Williams (@Wilfy1874) reported 54 minutes ago from Dudley, England

  @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Calvey (@JC_Rammy) reported 3 minutes ago

  @santanderuk hi, Inhave been on the phone for 29 minutes listening to music and you have just cut me off. I am trying to sort out an account for a 95 year old man. Are you being deliberately unhelpful or is this your normal customer service?

• 
  SJ (@SJ_H11) reported 4 minutes ago

  @santanderuk can you please provide me with a customer service contact number? I refuse to talk to your robot Sandi as I’m speaking plain English to it and it has absolutely 0 comprehension to what I’m talking about

• 
  Chris (@Chrismorro1874) reported 6 minutes ago

  @santanderuk have the worst customer service I have ever experienced, quick enough to take your money but not one person wants to help you on the phone…shambles

• 
  Ali (@callyoubetty) reported 10 minutes ago

  The Santander facility for paying in a cheque is terrible. When I use Halifax, it works first time. Sort it out, @santanderuk.

• 
  Pamela Christodoulou (@urmPAMELA) reported 11 minutes ago

  @santanderuk you’ve had my account blocked for 3 days, any chance you could get this sorted so I have access to some money?

• 
  The Northern Monkey (@TheNorthernMon2) reported 14 minutes ago

  Are your systems down? On hold for 40 minutes. Cant access credit card info. @santanderuk

• 
  The Navigator (@Navigator429) reported 16 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  Shirley (@SJacks61) reported 18 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 20 minutes ago

  Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 21 minutes ago

  @HWarlow @santanderuk awful to hear