Santander status: access issues and outage reports

Problems in the last 24 hours in Studley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Studley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Studley, England

Latest outage, problems and issue reports in Studley and nearby locations:

• 
  Luke Walker (@Walks_Luke) reported 27 minutes ago from Solihull, England

  @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

• 
  Jo (@josephineinnit) reported 29 minutes ago from Solihull, England

  @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

• 
  Jo (@josephineinnit) reported 38 minutes ago from Solihull, England

  @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KrisMearns (@MearnsKris) reported 5 minutes ago

  @SickSide3 @santanderuk Now he’s 16, he’ll likely need photo ID more and more. He’s of working age, so good time to sort out photo ID for him. Bus pass? Rail card? Passport? He has none of these?

• 
  Stuart Barker (@stubarkermfc) reported 8 minutes ago

  @santanderuk I don’t a complete switch to your bank. This was on the 3rd of July. Still I don’t have access to my account where my wages get paid to and my bills get paid. You have had all my ID. I can’t access anything. I have called numerous times. Avoid Santander people. Customer service skills are awful at best.

• 
  Lee Hayward (@vibedcoder) reported 8 minutes ago

  @santanderuk The number on the website is no longer in use.

• 
  Nick (@petch_nic) reported 9 minutes ago

  @santanderuk The first time I gave up after 90 minutes, this time it’s been almost 3 hours. What is the problem?

• 
  John Elsworth (@JohnElsworth) reported 9 minutes ago

  @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already

• 
  Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reported 10 minutes ago

  Mum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.

• 
  Ali (@callyoubetty) reported 11 minutes ago

  @santanderuk It takes forever to take a photo the app accepts. I'm starting to whoever designed it hates Santander. I only keep the account for receiving and paying cheques. There's no point sending a DM as I can't see what you could do. Please just tell the relevant person to fix it. Thanks.

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 13 minutes ago

  Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

• 
  John Calvey (@JC_Rammy) reported 15 minutes ago

  @santanderuk hi, Inhave been on the phone for 29 minutes listening to music and you have just cut me off. I am trying to sort out an account for a 95 year old man. Are you being deliberately unhelpful or is this your normal customer service?

• 
  Ash 1974🔴🏐 (@andy_horner) reported 15 minutes ago

  @santanderuk Not really any help and 5 days was mentioned which is a joke as its not 1950 is it?