Santander status: access issues and outage reports

Problems in the last 24 hours in Studley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Studley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Studley, England

Latest outage, problems and issue reports in Studley and nearby locations:

• 
  Luke Walker (@Walks_Luke) reported 6 minutes ago from Solihull, England

  @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

• 
  Jo (@josephineinnit) reported 30 minutes ago from Solihull, England

  @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

• 
  Jo (@josephineinnit) reported 53 minutes ago from Solihull, England

  @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cassy x (@cassyx2184) reported 6 minutes ago

  Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

• 
  Adiba. 🇵🇸 (@Adiba_xx) reported 9 minutes ago

  @santanderuk I’ve been trying to reach your fraud team for over an hour by phone & unfortunately neither the website or app is able to resolve my issue. Customers really shouldn’t be left waiting this long for support. Could someone please assist urgently? Thank you

• 
  100 (@GhostNoFace0101) reported 9 minutes ago

  @santanderuk another **** bank been sat in a queue for about 20mins no answer

• 
  Flagship2UK (@Flagship2UK) reported 11 minutes ago

  @santanderuk hi - just checking if the App has had an upgrade and removed all statements or I just can’t find them. Hoping you can help?

• 
  The Chaos Lounge (@chaosprimeZ) reported 13 minutes ago

  @PixelPrincessRG @santanderuk Im just so annoyed ya know, this will impact my next 2 months now. £1k might not be a lot for some but its what im budgeting especially with the schools opening next week. Its hit heavier this month and having that money returned i didnt spend would help a lot.

• 
  Urmston Meadows (@UrmstonMeadows) reported 13 minutes ago

  @santanderuk - we'll put your fees up but don't worry, the service will be even worse

• 
  @roadworksauditoruk (@roadworkauditor) reported 16 minutes ago

  @santanderuk As you can imagine having her stuff stolen in the first place was very distressing then to be let down by her own bank was the final straw !

• 
  iqbal singh (@isingh1969) reported 22 minutes ago

  @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.

• 
  Clare Wiener (@ClareWiener) reported 23 minutes ago

  @santanderuk Omg absolutely appalling service. Having been on the phone for almost 2 hrs I was told I was hostile. Absolutely not! I was frustrated by your appalling service. I've now been told I need to call back on Monday. Santander won't call me! Just how much time do I have to waste?

• 
  Shirley (@SJacks61) reported 27 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.