Santander

Is Santander down in Stourbridge, Dudley, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stourbridge, Dudley, England 02/21/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • Star_Mix_1982 D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England

    @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • juliepl35097220 julie platt (@juliepl35097220) reported

    @santanderuk disgusted that my account is blocked and never informed yet had a call Boxing Day morning asking questions on my account which I answered . Stranded in a hotel to pay and couldn’t get petrol to get home and had to ring a someone for help . And still account blocked !

  • PrimaryCoHead PrimaryCoHead (@PrimaryCoHead) reported

    Terrible service from @santanderuk On the phone for 30mins trying to sort out online banking that isn’t working, cuts me off whilst the rep is figuring stuff out. She doesn’t call me back. I try and call back and lines are closed until Tuesday.

  • AndrewGunn65 Andrew Gunn (@AndrewGunn65) reported

    @santanderuk terrible customer service. You just do not care

  • RaiiShakur Rachel (@RaiiShakur) reported

    @santanderuk will a card work if I have requested a new one (thought I had lost it and now found it) I didn’t block it

  • GardenmamP Gardenmam Pool (@GardenmamP) reported

    Companies, please rephrase your call waiting message from “ you r in a queue, we are busier than normal” to the real reason “ we don’t employ enough people to provide you with the service you pay for “ . @BritishGas @TheRAC_UK @santanderuk for eg 🙄😣

  • sarkymark mark sarll (@sarkymark) reported

    @santanderuk . Hi. I am a customer of yours and have just received a cheque in dollars. Can I cash it at a branch? Thanks

  • MMuffin52 MsMuffin52 (@MMuffin52) reported

    @santanderuk Still trying to change signatories on business account-after six months; Santander useless service.

  • edhenderson Ed Henderson (@edhenderson) reported

    @santanderuk Trying to open an account, uploading passport as id and it gets rejected over and over. No clue or hint as to problem. Endless loop. Can you provide example or feedback?

  • Ellrtw Ella RTW (@Ellrtw) reported

    @santanderuk you’ve made a pregnant woman and her child homeless today by deciding to change your mortgage agreements last minute! You should be ashamed of yourselves and your terrible customer service not to mention your morals!! #santanderuk #bbcwatchdog

  • MJCSD70 Michelle J Cowley (@MJCSD70) reported

    @santanderuk fix your app so that it’s possible to do all things cc related in it: update direct debit etc. Also I should be able to adjust my own direct debit date. I shouldn’t hate to call you to do that.