Santander

Is Santander down in Stourbridge, Dudley, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stourbridge, Dudley, England 11/22/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewdey1973 Andrew (@andrewdey1973) reported

    @santanderuk Is there a problem contact today at Santander as no live talk and been on hold for nearly 50mins now. Not good when got client waiting for new mortgage.

  • brexit_leaveeu BREXIT,Trump 2024 (@brexit_leaveeu) reported

    @santanderuk Shocking customer service experience 1 hr waiting on the phone to get someone working from home that couldn't be bothered to sort my problems pug me back on hold and I had to hang up. Shameful from this bank. Get them lazy employees back into the office.

  • thewanderer58 K 💙 (@thewanderer58) reported

    @santanderuk Unless you are an existing customer then they don’t care about you.

  • thewanderer58 K 💙 (@thewanderer58) reported

    @santanderuk What are you giving to customer who have been with you over 20 years or do we not count?

  • MrGrump96171266 Mr Grumpy (@MrGrump96171266) reported

    @santanderuk Trying to access banking app. Immediately getting the message Session Timed Out

  • alix29470220 Alix Morgan (@alix29470220) reported

    @santanderuk how ridiculous. Have an urgent fraud enquiry to resolve and been on hold for 45 minutes having passed security! Talk about the poorest customer service ever

  • gilmac1975 Matt G ⭐️⭐️Champions of Europe (@gilmac1975) reported

    Currently been on hold to @santanderuk for 48 mins to their number for existing mortgage customers. Shocking service as I obviously have nothing else to do with my life

  • john_moysen John Moysen (@john_moysen) reported

    @santanderuk Apparently they no longer answer phone calls no matter how urgent the problem! How do I transfer my business to another bank?

  • 81damd tweetsensation (@81damd) reported

    @santanderuk went in branch to cancel an account told phone only 30 mins wait to be transferred.shambles.gonna close them all now bad service.

  • euanp1 euan parker (@euanp1) reported

    What a surpise! Cut off again after 30 minutes. Advised to call another number. "The call centre is now closed"! What sort of customer service is this? @santanderuk