Santander status: access issues and outage reports

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Steve Whittington (@stevewhittbrum) reported 2 minutes ago from Birmingham, England

  @santanderuk seems like you have a major issue? Can not pay with card or access account

• 
  Andy Wilf Williams (@Wilfy1874) reported 19 minutes ago from Dudley, England

  @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

• 
  D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported 21 minutes ago from Birmingham, England

  @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 24 minutes ago from Birmingham, England

  ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

• 
  Helen (@hartlepoolhelen) reported 41 minutes ago from Walsall Wood, England

  Is it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 52 minutes ago from Birmingham, England

  ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Moss (@DavidMoss315) reported 6 minutes ago

  @santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.

• 
  YorkshireSarah (@SarahSWFC1867) reported 15 minutes ago

  @MartinSLewis Two emails to @santanderuk via your website contact. No reply so posted a formal complaint as they don't seem to do online for this type of issue. Phoning is hopeless. No reply. Seems they are dealing with it by simply ignoring me. What is my next step please? Ombudsman?

• 
  jo (@5arstudent) reported 16 minutes ago

  @santanderuk I desperately need access to my current account and then to switch out of your bank as a matter of urgency. I don’t even understand how this is legal.

• 
  Precyshun (@precyshun) reported 16 minutes ago

  @santanderuk Still waiting for an update from ‘Mark’ wondering if he is imaginary at this point. Numerous emails trying to ensure payment was not taken and it now has been! Frustrated is not even the word now - SORT YOUR **** OUT SANTANDER

• 
  Shirley (@SJacks61) reported 19 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Citizen_SJ (@PatriotHoplite) reported 20 minutes ago

  Wonder why it so difficult / impossible to get hold of anyone at @santanderuk to help? are they in financial trouble? have they shutdown their customer service? @TheFCA @bankofengland

• 
  subconsciouscyclist (@subconsciouscyc) reported 22 minutes ago

  @santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.

• 
  BH (@Welshyyyyy) reported 22 minutes ago

  @The_Swell_Shark @santanderuk Couldn't agree more, it's absolutely awful

• 
  Andrew (@ibkis30) reported 26 minutes ago

  @antanddec @santanderuk You have such a ******* nerve telling people about getting hello with a mortgage when you're worth billions why don't you talentless ***** **** off

• 
  Simon (@aSimonDavies) reported 31 minutes ago

  @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?