Santander

Is Santander down in Stourbridge, Dudley, England?

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The latest reports from users having issues in Stourbridge come from postal codes DY8.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stourbridge, Dudley, England 11/27/2025 01:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent Santander outage reports came from the following cities: Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login
United KingdomWalsall Mobile App
United KingdomWalsall Login

Community Discussion

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Santander Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • smpcomms Stuart palmer (@smpcomms) reported

    @santanderuk @santanderukhelp How long does it usually take for a new account application online?? Been over a month since my daughter applied but haven’t heard anything back! Sandi is no help! 😡

  • z_rattray Dr Zahra (Hamrang)Rattray 💙👩🏻‍🔬🤱🦄 💉🇪🇺💊🐈 (@z_rattray) reported

    @santanderuk your customer service is shambolic. I have a new debit card I cannot use and cannot get through to anyone. I literally cannot buy anything as your banks are also shut.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported

    …and mobile banking/app ‘ease’ (40%). I can’t speak for @santanderuk but I can’t believe *anyone* would switch to @HSBC_UK for any of those reasons. Their app is dire, customer service mediocre and online banking bare bones.

  • crazywithtwins Emma (@crazywithtwins) reported

    Anyone else having a problem with @santanderuk? I can use my card for contractless no problem. But every online payment I've tried to make in the last 3 days has failed. I keep having to transfer money to another bank and pay from the other bank. Getting on my nerves now.

  • girlinbluecurls Suzanne 💙💙 (@girlinbluecurls) reported

    @AvivaUK why, after I’ve made an enquiry about a @santanderuk insurance policy, do half the “can we help with something else?” links lead to Barclays policy pages. All I want is my current insurance schedule!

  • Sprockalina Elongated Musket (@Sprockalina) reported

    @santanderuk thank you for NOT giving me the £175 bank switch money that I signed up for. 2 customer service agents, one in December and one 2 weeks ago said everything was in place & confirmed money would be in my account. Now you say I'm not entitled to it. Appalling

  • GDollinHistory George Dollin (@GDollinHistory) reported

    @santanderuk lack of urgency in dealing with mortgages is awful and dealing with what on the face of it is a pretty minor issue, taking a week to send a "thanks for the message reply we'll reply soon" there's now just a month before the mortgage offer expires 🤦🏻

  • imjohnswallow85 𝒥ℴ𝒽𝓃 𝒮𝓌𝒶𝓁𝓁ℴ𝓌 (@imjohnswallow85) reported

    @HalifaxBank if it’s not sorted out asap I will switch to @santanderuk instead. Especially when this is not the first time that your system crashes and I’m not able to get access to my account or money

  • Arty_Mikey Arty Mikey Illustration (@Arty_Mikey) reported

    @santanderuk Why doesn't the chat feature on your website work?I click the link and nothing happens

  • wadethinksagain wadesthinkinghard (@wadethinksagain) reported

    Hey @santanderuk - how come your phone lines are always engaged? Why does your website not explain requirements, even when there's a question mark? How does one get a security code? #notimpressedwiththeservice