Santander status: access issues and outage reports

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Andy Wilf Williams (@Wilfy1874) reported 8 minutes ago from Dudley, England

  @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 23 minutes ago from Birmingham, England

  ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

• 
  Helen (@hartlepoolhelen) reported 40 minutes ago from Walsall Wood, England

  Is it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert

• 
  D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported 52 minutes ago from Birmingham, England

  @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 54 minutes ago from Birmingham, England

  ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

• 
  Steve Whittington (@stevewhittbrum) reported 55 minutes ago from Birmingham, England

  @santanderuk seems like you have a major issue? Can not pay with card or access account

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damien McCrystal (@DamienMcCrystal) reported 3 minutes ago

  @santanderuk An unmoving queue at 3.15pm. No indication of service available. If you can’t serve after a certain time, make it clear, put up a sign. Deal with customers clearly and efficiently instead of wasting their time. Don’t treat people like **** because they’re poor and inarticulate.

• 
  jo (@5arstudent) reported 4 minutes ago

  @santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 5 minutes ago

  Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

• 
  Peter Pan (@PetayPanMoFo) reported 7 minutes ago

  Why the fk do I have to do age verification for my banking app! @santanderuk u know how old I am wtf!

• 
  Sorare Rhino (@FifaThing) reported 8 minutes ago

  @santanderuk So I speak to the team who deals with disputing and issues with transactions and they say 'meh nothing we can do' I speak to the fraud team and they say 'meh nothing we can do' even though I paid for a product that I didn't get! Your main concern was for a big company not me

• 
  Maks (@omgitsmaks) reported 9 minutes ago

  @santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 11 minutes ago

  @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore

• 
  Sohail Lamvel (@Lamvel) reported 14 minutes ago

  @santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?

• 
  Shirley (@SJacks61) reported 22 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Simon (@aSimonDavies) reported 26 minutes ago

  @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?