Santander status: access issues and outage reports

Problems in the last 24 hours in Stalybridge, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stalybridge, England

The most recent Santander outage reports came from the following cities: Manchester.

City	Problem Type	Report Time
Manchester	Withdrawals	14 days ago
Stalybridge	Transactions	5 months ago
Stockport	Login	6 months ago
Manchester	Mobile App	8 months ago
Manchester	Mobile App	9 months ago
Manchester	Transactions	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Stalybridge, England

Latest outage, problems and issue reports in Stalybridge and nearby locations:

• 
  Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported 26 seconds ago from Manchester, England

  Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

• 
  Patrick Shaw (@PatchLatics) reported 1 minute ago from Oldham, England

  @UJeebus89 @santanderuk They are the first to tax us on gains. What ******** do they want haha

• 
  Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported 1 minute ago from Oldham, England

  Is anyone having issues with @santanderuk app on #iPhone? Song log me in!

• 
  Lady Chelsea Norris (@radiochelsea) reported 3 minutes ago from Stockport, England

  2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

• 
  Claire Morris (@ClaireJMorris) reported 4 minutes ago from Stockport, England

  @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

• 
  TheChilliPod (@PodChilli) reported 9 minutes ago from Oldham, England

  @santanderuk I've had 2 payments of £17.99 taken from my account for an X-box live subscription. I Havn't signed up for this. I've got nowhere with Microsoft & PayPal whilst trying to resolve this. Can you help?

• 
  Matt Tomkin - Tao (@matt_tomkin) reported 18 minutes ago from Bury, England

  Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

• 
  Lady Chelsea Norris (@radiochelsea) reported 39 minutes ago from Stockport, England

  1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?

• 
  Mahdi Jalilvand (@JalilvandMahdi) reported 53 minutes ago from Salford, England

  @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tara H (@tarahils) reported 3 minutes ago

  @santanderuk absolutely awful customer service, no one is interested in trying to help track down lost money. Will be putting in a complaint and moving money elsewhere 😤

• 
  Daffa Daffer (@Daffa_Daffer) reported 4 minutes ago

  @santanderuk 45 minutes wait - so far - on your fraud line. Employ some staff will you. This is an abysmal level of 'service'.

• 
  rhoda roberts (@adhorstrebor) reported 4 minutes ago

  @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬

• 
  clayton king (@king_clayton) reported 7 minutes ago

  @santanderuk Sandi is a brain dead pigshit - first impression what a **** bank I’m trying to switch to - how do I reverse it due to your incompetence

• 
  Garry Peat (@RidgewayRam) reported 8 minutes ago

  @santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation

• 
  Flagship2UK (@Flagship2UK) reported 13 minutes ago

  @santanderuk hi - just checking if the App has had an upgrade and removed all statements or I just can’t find them. Hoping you can help?

• 
  Edward Terry (@iamedterry) reported 15 minutes ago

  @santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).

• 
  One under par (@Oneunderpar3) reported 15 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

• 
  Ash 1974🔴🏐 (@andy_horner) reported 18 minutes ago

  @santanderuk Not really any help and 5 days was mentioned which is a joke as its not 1950 is it?

• 
  . (@Midnight_x83) reported 18 minutes ago

  @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.