Santander

Is Santander down in Snodland, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Snodland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Snodland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Snodland, Kent, England 02/11/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (26%)

    Login (26%)

  2. Mobile App (24%)

    Mobile App (24%)

  3. Transactions (22%)

    Transactions (22%)

  4. Website (22%)

    Website (22%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Community Discussion

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Santander Issues Reports Near Snodland, England

Latest outage, problems and issue reports in Snodland and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • adliv80 Adam (@adliv80) reported

    So @santanderuk app isn’t loading and the Santander cycle app is broken. Oh dear 😐

  • dancinginshado Tashmia Owen FRSA (@dancinginshado) reported

    @santanderuk being the bank that was of little support to the woman who had her money stolen via her phone whilst she was in the gym.

  • Roni_Khan sh@k (@Roni_Khan) reported

    @santanderuk is the banking app down it is not refreshing nor sending any money out it states complete but nothing is sent nor received and balance is stilk the same

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported

    @santanderuk How do I set up online banking / OTP for purchase confirmation when there is no mobile network access at the household? I have to run down the garden and wait 5 mins for any texts to stand a chance, and even then not reliable.

  • Kerri_Nicholls_ Kerri Nicholls (@Kerri_Nicholls_) reported from East-The-Water, England

    @Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!

  • chrisby81 Chris brooks (@chrisby81) reported

    @santanderuk my son has lost his card and we are unable to access his online account, I tried calling but you won't handle out of hours, please explain what we should do to block his card? I find this shocking that we have no means to do thuis with you

  • Pete_Sibley Peter Sibley (@Pete_Sibley) reported

    @santanderuk - when we’re struggling with an account issue and ask your agent how they can they help and they answer “I won’t” - what sort of service is that??? Utterly disgraceful.

  • AllyLlorente Alejandra Llorente Tascon (@AllyLlorente) reported

    Trying to get hold of anyone @santanderuk is impossible. Card blocked due to suspected fraudulent transactions on my account and nobody picks up the phone. Went to the branch to be told they couldn’t help and I had to call the helpline. Absolutely useless! 😡

  • DaveThackeray Thack (@DaveThackeray) reported

    @santanderuk good lord you guys I still can't log in to my mobile app even after you reissuing IDs. I despair.

  • AyresSmith1 Carl Ayres-Smith (@AyresSmith1) reported

    @santanderuk why can’t I get hold of your fraud team 24/7! I need to block my card. And also my card is not visible on the app for me to cancel it! Help