Is Santander down in Sandhurst, Bracknell Forest, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sandhurst, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Sandhurst, Bracknell Forest, England
The most recent Santander outage reports came from the following cities: Slough, Reading, Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Transfer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Sandhurst, England
Latest outage, problems and issue reports in Sandhurst and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Hill
(@RuthHillWrites) reported
. @santanderuk I am getting very cross with your appalling customer service. Please recommend a way of contacting you about an online account set up. This was sold to me as "the easiest way" in branch!!
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V2
(@1_2_1_1_1) reported
@santanderuk On your website 'Chat with us' button is not functional. I have tried multiple browsers but nothing happens on clicking the button. Also been waiting for 1hr on 0800 917 5630
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Jane Horton
(@JaneHor18216368) reported
@santanderuk why is your customer service so appalling, 5 hours today and still not spoken to a real person. First direct have been very helpful, just hope you are ready with compensation.
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Dafydd Coleman 🏴
(@DafyddColeman) reported
@santanderuk absolute shite service
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Steve Bridges
(@Steve_Bridges) reported
@santanderuk have such an excellent security poilicy. It's so good that I cannot even access my own account, even after they verified it's me! They cannot help until my change of address form has been actioned - sent to them three weeks ago. #notahappybunny
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General Smiley
(@Jimmydeeping) reported
@santanderuk Help. I have been holding in 2 Q's today for 50 mins after you blocked access to my account on Saturday when I tried to pay a bill. You cut me off after 30mins on Saturday too. Why!!! I just want to access my account for heavens sake. I cant work and wait in your q's
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Itachi
(@Itachi2193) reported
@shelaghw31 @santanderuk It's the new SCA (strong customer authentication) rule that came in. All retailers will now have to verify their customers on online payments. Check your number/email is upto date with your bank.
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Lauren
(@LoElizabeth04) reported
Any recs on good banks to open a savings account with, good customer service and interest etc? @santanderuk interest rates are shockingly low and don’t know why I’ve stayed with them so long!
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tweetsensation
(@81damd) reported
@santanderuk when the mobile chat app tells you to call fraud asap on 08001513151 and it directs you to mobile app. Money gone banks support zero.
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk so the useless and inept Santander accepted their rubbish service and paid a paltry £50 compensation in to my account which I refused and which they have yet to remove, as requested several times by me. So they dealt with the complaint, but not to my