Is Santander down in Sandhurst, Bracknell Forest, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sandhurst, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near Sandhurst, England
Latest outage, problems and issue reports in Sandhurst and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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flygirl
(@ThorntonRigg1) reported
No @MaddiePlease1 doesn't have access to internet banking w you because you can't sort it. That’s the problem. That & your inability to accept that she has sent all documents you asked for & has moved house. And she's now a widow. #santandershambles @santanderukhelp @santanderuk
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
@santanderuk Dear Mr Regnier, your company has just returned my husbands death certificate to him, at the wrong address. you have been utterly hopeless in dealing with this bereavement. your phone line is hopeless. I still cannot access the account.
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Pamela Berry
(@geordiepam) reported
@santanderuk you have the longest wait times of any bank I know tried last night gave up - been on the phone since 8am still no answer pathetic - stop working from home protect your staff so they can
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Mags Sanders 💙
(@MagsSanders) reported
@studio_co_uk @santanderuk I used my bank account to pay for goods that I haven't had , can you help with getting a refund ? Its been 35 days
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Otto Osirian
(@OttoOsirian) reported
Wow I've just had the worst customer service experience ever with a @santanderuk complaints person, I just moved my bank to Santander and I will be moving away from them ASAP.
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💖SophieThompsonSuperFan💖
(@Support4Sophiex) reported
@santanderuk The app is still not working properly!! Do you know when the issue will be fixed?? Thank you.
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June Reid
(@JuneRei29195898) reported
@santanderuk Is it possible for the Lewisham branch to answer their phone please? I have some feedback about a member of staff whose behaviour today lacked customer service standards
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
@santanderukhelp @ThorntonRigg1 No @santanderuk I don’t have access to internet banking with you, because you won’t let me! That’s the problem. That and your inability to accept that I have sent all the documents you asked for and have moved house.
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Karan Shetty
(@karancfcshetty) reported
@santanderuk disappointed with your banking system opened my account 2 times got closed on ots own both times and either nobody in the staff has an idea about what is the problem or they are just not bothered to help out. Disappointed stressed out .
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Mahdi Jalilvand
(@JalilvandMahdi) reported
@santanderuk this is ridiculous, every 2 months you block my account and ask me to provide you some documents about my income and ask me who I paid and why?Is that all because I was born in #Iran ? It’s happened at least 5 times last 2 years.really disappointed