Santander

Is Santander down in Sandhurst, Bracknell Forest, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandhurst, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sandhurst, Bracknell Forest, England 09/18/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Sandhurst, England

Latest outage, problems and issue reports in Sandhurst and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ImamAhm21224286 Imam Ahmed (@ImamAhm21224286) reported

    @santanderuk on hold for more than one hour, was put through to the fraud team by a member of staff who couldn’t deal with the issue at hand. Made a substantial payment which has been blocked and for some reason my primary contact number was not used to get in contact #terrible

  • JonathanBanks Jonathan Banks (@JonathanBanks) reported

    @santanderuk is there a problem with online banking today. I keep getting logged out after a few seconds and taken back to the login screen.

  • MB83687 MB83687 (@MB83687) reported

    @santanderuk have a loan with you. Trying to change my payment debit date. Told I had to register for OLB. Took a week waiting for multiple letters with different codes. Finally get it working. Can't change date in app or online. Never known anything so difficult. #backwards

  • BewitchedAT BewitchedAT (@BewitchedAT) reported

    @santanderuk app server says not responding and won't let me log in using the website. I need this fixed immediately please. Its been 2 days now.

  • stoner1968 @Stoner #BackBoris100% (@stoner1968) reported

    @santanderuk took just over an hour to get through!! Very poor service. Customers be aware that someone has managed to send a text from Santander Bank to say a new payment was setup with a link! DO NOT CLICK ON THE LINK if you didn’t set up the payment! #Phishing #Scammer 🚨

  • Idgordon7virgi1 Cosmo (@Idgordon7virgi1) reported

    @stoner1968 @santanderuk My wife was on the phone to them for 2 and a half hours but after two trips to the local branch in a town 7 miles further away from my local branch (that was shut down) our access to our own funds have been happily restored 😢🙈 Murder polis. Closing all our accounts.

  • lrg1954 linda green (@lrg1954) reported

    @santanderuk if dial no on statements 0800 9 123 123 easy to miss the 9. Did that got answer saying no longer number for u, dial another customer no costing 65p per minute. Scam to beware of.

  • fun5131 Lauren Anderson (@fun5131) reported

    @santanderuk I lost my online banking information as I haven’t used it for years. I tried to phone the customer service hundreds of times and wanted to use it online again. But never get worked. Either no body answer the phone(waiting more than 20mins) or no body get it resolved.

  • UshmaGudka Ushma Gudka (@UshmaGudka) reported

    @santanderukhelp @santanderuk Doesn't help if you want a children's account which can't be applied for online! Managed to do it far more easy with other banks. And really 11 months! Your response indicates that this isn't important to the bank.

  • TinyTina1981 Tina coleman (@TinyTina1981) reported

    All I got was automated responses even from the customer service team. Thank goodness for @santanderuk who did help and allowed a refund on my credit card. Having used @wowcher a lot in the past NEVER AGAIN!!