Santander status: access issues and outage reports

Problems in the last 24 hours in Pirbright, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pirbright, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Pirbright, England

Latest outage, problems and issue reports in Pirbright and nearby locations:

• 
  Joey Maley (@joeymaley) reported 11 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• 
  Iain White (@WhiteIain) reported 33 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Corinna Reilly (@corinnareilly) reported 36 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Ündead Son Maxy-Crazy (@KuyaMaxy) reported 3 minutes ago

  @Pinkie277 @santanderuk All systems are down. No atm, no online banking.

• 
  Anna BvD (@AnnaLily99) reported 3 minutes ago

  @santanderuk Been embarrassingly stood at card machine stranded for over 30 mins and can’t access my money 😭😭

• 
  The Ündead Son Maxy-Crazy (@KuyaMaxy) reported 4 minutes ago

  @Pinkie277 @santanderuk Trust me even us working in branches we have no clue

• 
  Adrian moore (@Lordmoore1604) reported 5 minutes ago

  @santanderuk Mobile banking app still down. What is the ETA to resolve?

• 
  Em 🐻 (@em7438) reported 6 minutes ago

  I know you're aware of your system being down but @santanderuk SORT IT OUT. I HAVE BILLS TO PAY. THIS NEEDS TO BE FIXED. ASAP.

• 
  Chloe (@chloe4468) reported 9 minutes ago

  Hey @santanderuk any estimated time on a fix? I’m unable to do my shopping

• 
  Claire (@Pinkie277) reported 10 minutes ago

  Ok, this is getting silly now! @santanderuk I haven't been able to access my account all morning, payments won't go through! Its been 4 hours at least, can you at least give some indication of when people will be able to pay for things! #Santander

• 
  Feedback1 (@UKConsumerforum) reported 13 minutes ago

  So @santanderuk bank is down. How are we supposed to make important transactions? How do I complain to the Banking Ombudsman

• 
  Des Vertannes (@DMSV) reported 16 minutes ago

  @santanderuk You need to compensate every single customer for this shambles.

• 
  Robert Cann (@frodo10121984) reported 19 minutes ago

  @santanderuk This is unacceptable the fact that online, mobile and telephone services are all down is a joke. How are customers supposed to be able to do anything when you are not there to support?