Santander status: access issues and outage reports

Problems in the last 24 hours in Pirbright, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pirbright, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Pirbright, England

Latest outage, problems and issue reports in Pirbright and nearby locations:

• 
  Joey Maley (@joeymaley) reported 32 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• 
  Iain White (@WhiteIain) reported 49 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Corinna Reilly (@corinnareilly) reported 53 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sohail (@sohailnaeem2) reported 6 minutes ago

  @santanderukhelp @santanderuk I went to Santander high street branch and the customer service person said the only proof of ID accepted is passport or driving licence. Santander is excluding a section of community who do not fly and do not drive. Many pensioners & neurodiversed!

• 
  Pamela Christodoulou (@urmPAMELA) reported 6 minutes ago

  @santanderuk you’ve had my account blocked for 3 days, any chance you could get this sorted so I have access to some money?

• 
  Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reported 6 minutes ago

  Mum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.

• 
  BH (@Welshyyyyy) reported 9 minutes ago

  @The_Swell_Shark @santanderuk Couldn't agree more, it's absolutely awful

• 
  JDub🏴󠁧󠁢󠁥󠁮󠁧󠁿✊🏻🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 14 minutes ago

  @santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!

• 
  ADUK2025 (@ADUK2025) reported 15 minutes ago

  @BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.

• 
  100 (@GhostNoFace0101) reported 15 minutes ago

  @santanderuk another **** bank been sat in a queue for about 20mins no answer

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 16 minutes ago

  @HWarlow @santanderuk awful to hear

• 
  iqbal singh (@isingh1969) reported 17 minutes ago

  @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.

• 
  Clippz (@Clippz) reported 18 minutes ago

  @santanderuk Why doesn't your chat feature work on your website. It has been broken for ages!