Santander

Is Santander down in Pirbright, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pirbright, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pirbright and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pirbright, Surrey, England 11/21/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

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Santander Issues Reports Near Pirbright, England

Latest outage, problems and issue reports in Pirbright and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • A_MyRules1 S (@A_MyRules1) reported

    @santanderukhelp It’s a GENERIC QUESTION and you do not need to access my account! Let me rephrase… How early can someone agree a new rate if they are in a fixed rate mortgage? Can you kindly help with the generic answer???? @santanderukhelp @santanderuk

  • KripaThakrar Kripa (@KripaThakrar) reported

    I just waiter 1 hour 13 mins to get through to your mortgage team and as soon as the call went through up they hung up. This is unacceptable ..... Poor customer service @santanderuk

  • rachel14003 rachel14003 (@rachel14003) reported

    Hi @santanderukhelp @santanderuk The secure message option seems to have disappeared and on this screen the Chat and Close account links are unresponsive. How can I get help please? Your customer service used to be easier than this!

  • RyanMJeffreys1 Ryan (@RyanMJeffreys1) reported

    @santanderukhelp @santanderuk can you confirm is 0808 280 2007 is legitimate number from your organisation? I've seen numerous things this afternoon claiming this is a scam call pretending from the Fraud department, yet is a different number from what's listed on your website.

  • MATTSETCHCREATE Matt Setchell (@MATTSETCHCREATE) reported

    @santanderuk So after 7 hours of waiting for my call to be answered you have still got a block on my account and will review in two days?! Unbelievable!

  • O_daskalos_sas Lambroukos (@O_daskalos_sas) reported

    @santanderuk Hello. I need help with something

  • MsTweetiePye Tweetie Pye (Knight of the Ream - by the copier) (@MsTweetiePye) reported

    @santanderuk I'm trying to sort out my existing @santanderuk finance but keep getting an error code and told to ring. Tried to phone and spent 2 hours over last two days but still can't get through. What is the best way to speak to someone and get payments sorted?

  • dan371971 Danny Hutchings (@dan371971) reported

    @santanderuk 2 cash ISA, 2 savings accounts all at 0.10% interest. No increase for a long time. Interest rate is now 1.75%. When can us savers expect a decent interest rate increase in savings? We’re living in hard times and it’s about time banks did their bit to help.

  • spursmad5 spursmad (@spursmad5) reported

    @santanderuk pathetic company… its plastered all over your website that I don’t need to notify you if I go to Europe, and then you decline my hotel bill in Italy… what’s the point of having your card? I have issues every time with you

  • CHOCO_M1LK ␈ᑕᕼOᑕO  #PrayForUkraine (@CHOCO_M1LK) reported

    Hello @santanderuk hello I have already contacted you In the last week and you have failed to transfer my money! Could you reach out to me to help! Thanks!