Santander status: access issues and outage reports

Problems in the last 24 hours in Pirbright, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pirbright, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Pirbright, England

Latest outage, problems and issue reports in Pirbright and nearby locations:

• 
  Joey Maley (@joeymaley) reported 4 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• 
  Corinna Reilly (@corinnareilly) reported 12 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Iain White (@WhiteIain) reported 55 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maks (@omgitsmaks) reported 5 minutes ago

  Dear @santanderuk - are your phone support people asleep?

• 
  Nicolas Tennant (@TennantNicolas) reported 5 minutes ago

  @santanderuk customer loyalty ? **** you ! sigh

• 
  John Elsworth (@JohnElsworth) reported 7 minutes ago

  @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already

• 
  Paul (@tooshortplanks) reported 10 minutes ago

  Just contacted @santanderuk by telephone to ask for a replacement card. The customer service was shocking. Every time I asked for a replacement the agent kept wanting me to try other actions, even after explaining what I had experienced.

• 
  Ðarren (@memeblogging9) reported 10 minutes ago

  @HMRCgovuk @santanderuk @HMRCcustomers My Start Up $DelphineMining is about to get it's first pay cheque, problem is, it is chartered accounted by the Blockchain, what connections remain from the original idea, but the capacity is between $6000 to milti-million and tax has to be applied. All company wallets are included (4) of the company, to see outputs and input with research and development side but there will be a breakpoint of Finances input. I bled into this project to exact it, sit as a multi million pound business and a bank account is needed so. 5th September $6000 5th October $59000 ⁸ to be calculated After that the company is predesignated to mine cryptocurrency as designed via digital media not physical hardware due ⁸% risk factored in. I spent alot of time and borrowed assets to set my company up, know that decentralised finances are not theft or Nullified and they are the future, as for my two boats and many mansion's, my bank account. Advice to HMRC: Considerate of government you need a stricter policy on HMRC and benefit checks and Web 3 not just systems to monitor like an AI system over our own National insurance numbers as benefit fraud and web 3 can work together to friction the situation out so noone is trafficked to abuse in future potential. There must be a transitioning period of web 3 users web 3 companies and Government agencies because someone is actually homeless in this situation and government was poop poor maybe there is another recommendation, fix your government structure and employment reviews needed to adjust for the ⁸th probability of vanity within your own services.

• 
  Mattster (@MattsterT3) reported 15 minutes ago

  @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

• 
  Laura odell (@lauraodell13) reported 15 minutes ago

  @santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 17 minutes ago

  @HWarlow @santanderuk awful to hear

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 19 minutes ago

  @santanderuk Fix your app, had issues with it and can’t access my accounts

• 
  Michael Edmund Kelly (@Gridstip) reported 20 minutes ago

  @JustEatUK @McDonaldsUK It's quite alright Presumably my @SantanderUK account will be refunded for the missing 🍟chips so all's well that ends well It's worth mentioning that the printed 🧾 receipts attached to the delivered package indicate not insignificant printing 🖨 problems Some information absent