Is Santander down in Penzance, Cornwall, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Penzance, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Transactions (16%)
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Website (15%)
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Login (13%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jetendra Patel
(@JayPatel06) reported
from
Northamptonshire, England
@santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!
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Adrian Fitzpatrick
(@AmacgiollaP) reported
@santanderuk I've been on hold for 30 minutes. Any chance you have a customer service agent available?
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Antlarr
(@Antlaarr) reported
@santanderuk you called me for an appointment re my mortgage and hung up after one ring. After 20 years with you it has been a difficult and slow process to discuss our mortgage. Generally not impressed
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Josh dyer
(@joshdyer96) reported
If anybody banks with @santanderuk I would close that account ASAP, absolute waste of space. Shite opening hours for the working man, takes 45 minutes minimum to get through on the phone. Then when you get through, another 45 mins as they have transfer again!
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Emma Steven
(@emmacatster) reported
@santanderukhelp Is there a customer service department that can deal with expat customers? Trying to get proof of our UK mortgage for US bank and no one on phone will help. @santanderuk say has to be done my mail and will take months. We will lose house if we have to wait.
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h
(@chumpmarketing) reported
@santanderuk Mike regnier sort out your fraud team. Worst service of the lot. Unblocked my cards without telling us so the only ones continuing to use our cards were the fraudsters. Geniuses you must employ.
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Flash
(@portybelly) reported
@santanderuk How about spending some of those profits onmore customer service reps on the phone?? As usual, I'm at 35 minutes and counting on hold. Been like this for months.. You're sticking 2 fingers up at your customers. Hopeless!
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Cheeseball
(@MrTashworth) reported
My bank, @santanderuk is actively keeping me as a #financialslave through irresponsibly given overdraft that's far out of my income bracket. They are trying to kill me #help
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Simon Treadwell
(@simon_treadwell) reported
@santanderuk really disappointing service here, 3 times on the phone, listen to all the announcements for 2 minutes on how busy you are, then security checks to then be cut off. No I can't do what I need on your App or Web chat either.....
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S’more or less
(@___Louisa____) reported
Well I’ll never ignore @MartinSLewis surveys again! @santanderuk repeatedly lowest in customer service and I agree! Trying to pay my credit card, on hold for 3 x 20 mins…. do they not want me to pay?? 😡