Santander

Is Santander down in Middlewich, Cheshire East, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Middlewich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlewich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Middlewich, Cheshire East, England 12/11/2024 06:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (14%)

    Website (14%)

  4. Login (14%)

    Login (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Middlewich, England

Latest outage, problems and issue reports in Middlewich and nearby locations:

  • davidwaters79 David Waters (@davidwaters79) reported from Knutsford, England

    Goodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • maximuslid Norbert Lad. (@maximuslid) reported from Knutsford, England

    @santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Grammar12267939 Jambalaya (@Grammar12267939) reported

    I have just been informed by 2 separate @santanderuk @santanderukhelp employees that they are all working from home. This was in response to me saying he sounded ******, very laid-back. I’d like to speak to someone in a call centre! Closing account now. Diabolical cust services!

  • KarolienVorm Karolien v d Vorm (@KarolienVorm) reported

    @santanderuk scum block my account!!!

  • James2022R JR (@James2022R) reported

    @santander_resp @santanderukhelp They have failed to assist for months now. Excluded me from discussions and progress of an attempted fraud on my account, and closed the complaint without including me. Your n house counsel has not responded to my direct letters, so must support @santanderuk collusion in fraud

  • fogelini Richard Fogelman (@fogelini) reported

    @santanderukhelp Basically @santanderukhelp @santanderuk can’t help. Must call back tomorrow and wait for another hour. All while I still have no card. Thanks so much

  • xKateHarrisonx Kate Harrison (@xKateHarrisonx) reported

    The way @santanderukbiz @santanderuk treat their customers is shocking ! Appalling customer service !

  • AnneLester9999 Santander Serious Systems Errors (@AnneLester9999) reported

    We do not battle to communicate with useless robots, we simply go elsewhere #Santander @santanderuk <<< pouring salt into wounds and let's face it, whose wounds are they? They are YOURS. YOU ARE GOING DOWN

  • fifigrace Fiona Grace (@fifigrace) reported

    @santanderuk Hi, neither app or online banking is working for the past couple of days! What’s happening?

  • ChrisV1639 Christopher (@ChrisV1639) reported

    @santanderuk The app is working but my debit card is not, cannot mak purchases or withdrawals even from Santander CVS machines. Called customer service and they said the IT department is working on it. So, long story short, it’s not the app now, it’s debit card purchases and ATM withdrawals.

  • charliechike Charlie Checks (@charliechike) reported

    @santanderuk Why's your app not working?

  • Angie62932730 Angie (@Angie62932730) reported

    @santanderuk @santanderuk the mobile app is NOT working!