Santander status: access issues and outage reports

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

• 
  Nathan Wilson (@wilsmadein85) reported 18 minutes ago from Boultham, England

  @santanderuk your website sucks Why do you make everything so hard!?? Arghhhhh

• 
  Pete (@peetyf) reported 40 minutes ago from Carlton on Trent, England

  @santanderuk Please sort your ATMs out; Mansfield #broken, Arnold #broken. Thank you

• 
  Nathan Wilson (@wilsmadein85) reported 44 minutes ago from Gainsborough, England

  @santanderuk hi I want to change the day I pay mortgage how can I do that please? Unfortunately I can't find mu mortgage customer number anywhere so I can't do it online

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  clayton king (@king_clayton) reported 5 minutes ago

  @santanderuk Sandi is a brain dead pigshit - first impression what a **** bank I’m trying to switch to - how do I reverse it due to your incompetence

• 
  Clippz (@Clippz) reported 6 minutes ago

  @santanderuk Why doesn't your chat feature work on your website. It has been broken for ages!

• 
  Pughy (@Pughy29) reported 6 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful

• 
  Sorare Rhino (@FifaThing) reported 7 minutes ago

  @santanderuk So I speak to the team who deals with disputing and issues with transactions and they say 'meh nothing we can do' I speak to the fraud team and they say 'meh nothing we can do' even though I paid for a product that I didn't get! Your main concern was for a big company not me

• 
  Ash 1974🔴🏐 (@andy_horner) reported 8 minutes ago

  @santanderuk Well I am waiting for a complaint call back that still hasn’t happened and compensation that also hasn’t been addressed. Your service has seriously gone down hill recently. You’ve become an arrogant bank!!

• 
  . (@Midnight_x83) reported 8 minutes ago

  @santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing

• 
  AP (@andyparsons3) reported 9 minutes ago

  Under FCA’s Consumer Duty @santanderuk UK has a duty to avoid causing foreseeable harm and provide timely support. +4 hours locked out of a fee-paying account over a small euro payment, with zero communication, fails both tests. Formal complaint logged. @financialombuds @WhichUK

• 
  Ian Cranston (@cranston65) reported 11 minutes ago

  @santanderuk @santanderukhelp perhaps you could explain an issue I still have with international transfers - there appears to be no way to see transfers that are currently processing or are pending - these MUST be clearly & easily visible against my account

• 
  Lucy Dorrington (@TheParentGame) reported 13 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  subconsciouscyclist (@subconsciouscyc) reported 14 minutes ago

  @santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.