Santander status: access issues and outage reports

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

• 
  Nathan Wilson (@wilsmadein85) reported 32 minutes ago from Boultham, England

  @santanderuk your website sucks Why do you make everything so hard!?? Arghhhhh

• 
  Nathan Wilson (@wilsmadein85) reported 34 minutes ago from Gainsborough, England

  @santanderuk hi I want to change the day I pay mortgage how can I do that please? Unfortunately I can't find mu mortgage customer number anywhere so I can't do it online

• 
  Pete (@peetyf) reported 44 minutes ago from Carlton on Trent, England

  @santanderuk Please sort your ATMs out; Mansfield #broken, Arnold #broken. Thank you

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maks (@omgitsmaks) reported 5 minutes ago

  @santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?

• 
  Stuart Barker (@stubarkermfc) reported 14 minutes ago

  @santanderuk I don’t a complete switch to your bank. This was on the 3rd of July. Still I don’t have access to my account where my wages get paid to and my bills get paid. You have had all my ID. I can’t access anything. I have called numerous times. Avoid Santander people. Customer service skills are awful at best.

• 
  Elizabeth Tillyer (@ElizabethT34440) reported 14 minutes ago

  @santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.

• 
  Liv ✨ (@OliviaD150) reported 14 minutes ago

  @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢

• 
  Edward Terry (@iamedterry) reported 15 minutes ago

  @santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).

• 
  Jamie Brannan (@jbrannan23) reported 19 minutes ago

  @santanderuk must be the worst bank to deal with online. Impossible to log on and impossible to contact anyone. False information given online, out of service phone numbers provided and even the AI chat doesn’t know what it’s doing. Unacceptable level of customer service

• 
  Stephan Bennett (@Funkeemagic) reported 19 minutes ago

  Need some help and your Brighton branch was not very helpful. @santanderuk

• 
  Urmston Meadows (@UrmstonMeadows) reported 19 minutes ago

  @santanderuk - we'll put your fees up but don't worry, the service will be even worse

• 
  Gareth Davies (@expert4money) reported 23 minutes ago

  Why, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 26 minutes ago

  @santanderuk he crap bank company! I've messaged on your app over 22 hours ago and no one from your pathetic company has bothered to reply. Is anyone working today ?