Santander status: access issues and outage reports

Problems in the last 24 hours in Lincoln, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lincoln, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Lincoln, England

Latest outage, problems and issue reports in Lincoln and nearby locations:

• 
  Nathan Wilson (@wilsmadein85) reported 29 minutes ago from Boultham, England

  @santanderuk your website sucks Why do you make everything so hard!?? Arghhhhh

• 
  Nathan Wilson (@wilsmadein85) reported 38 minutes ago from Gainsborough, England

  @santanderuk hi I want to change the day I pay mortgage how can I do that please? Unfortunately I can't find mu mortgage customer number anywhere so I can't do it online

• 
  Pete (@peetyf) reported 57 minutes ago from Carlton on Trent, England

  @santanderuk Please sort your ATMs out; Mansfield #broken, Arnold #broken. Thank you

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim B. (@The_Swell_Shark) reported 55 seconds ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

• 
  Carolyn Eley (@CarolynEley2) reported 1 minute ago

  @santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service

• 
  jo (@5arstudent) reported 8 minutes ago

  @santanderuk I desperately need access to my current account and then to switch out of your bank as a matter of urgency. I don’t even understand how this is legal.

• 
  Pughy (@Pughy29) reported 9 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful

• 
  Nigel Burger (@jonathoncloud1) reported 9 minutes ago

  CANT BELIEVE THE INCOMPETENCE OF #SANTANDER BANK @santanderuk MADE A SMALL ERROR, AFTER MANY MONTHS THEY FIX IT AND OFFER COMPENSATION YET 6 MONTH AND MANY REMINDERS LATER THEY FAIL TO PAY THEN IGNORE ME. THIS WILL NOT GO AWAY.

• 
  Edward Terry (@iamedterry) reported 14 minutes ago

  @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

• 
  Adam Wilpappi (@wilpappi) reported 14 minutes ago

  @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬

• 
  @roadworksauditoruk (@roadworkauditor) reported 25 minutes ago

  @santanderuk As you can imagine having her stuff stolen in the first place was very distressing then to be let down by her own bank was the final straw !

• 
  Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reported 25 minutes ago

  Mum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.

• 
  clayton king (@king_clayton) reported 27 minutes ago

  @santanderuk Sandi is a brain dead pigshit - first impression what a **** bank I’m trying to switch to - how do I reverse it due to your incompetence