Santander status: access issues and outage reports

Problems in the last 24 hours in Hove, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Hove, England

Latest outage, problems and issue reports in Hove and nearby locations:

• 
  Richard #GoneSailing (@RichardCR56) reported 20 minutes ago from Worthing, England

  @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Scarebear (@Scare158Steve) reported 5 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

• 
  Cllr Param Nandha (@NandhaParam) reported 6 minutes ago

  Santander mobile apps are down. Reliability of the mobile apps !!!!. @santanderuk

• 
  Alphabet Soup (@Alph4betSoup) reported 7 minutes ago

  @sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds

• 
  jane.🌙👻🦇 (@poptarts_xx) reported 10 minutes ago

  The @santanderuk app is so terrible. Can't even pay off my credit card on it, have to log in to online banking. Literally the most useless app ever.

• 
  Umang Mathur (@umangm888) reported 11 minutes ago

  @santanderuk After being defrauded, Santander has blocked my attempts to get my money back. I’m being bombarded with consistent, slickly-worded AI emails threatening me about my overdraft now.They talk about 'support' in their emails while doing the exact opposite in reality

• 
  Alice 🌼 (@AChamakh) reported 14 minutes ago

  @santanderuk just had a lovely conversation with Allen in your insurance dept in Sunderland. Please praise him. We need more people like him working in customer service 🙌🏼

• 
  Alan (@metalheed) reported 14 minutes ago

  @santanderuk I have to verify my identity to get back into the app but the scanning ofy passport is terrible. Just won't work. Why have you made it so hard? Surely my email and phone number should be enough to verify myself?

• 
  N.Elle (@NettaSarder) reported 19 minutes ago

  @santanderuk so disappointed that during a period of crisis the only support you can give a loyal customer of 10+ years is to put them in to debt. Please do better.

• 
  Craigyy121 (@craigyy121) reported 19 minutes ago

  @santanderuk @TSB @santanderuk why is your online banking not working just now?, I need to get on it

• 
  Your Money (@YourMoneyUK) reported 22 minutes ago

  Key stats from @santanderuk's Q1 2023 results: Mortgage applications down 37% as it expects house prices to fall back to 2021 levels. Meanwhile customer deposits fell by £5.1bn and while savers have "low average balances", it revealed 16% are NOT covered by the @FSCS scheme