Santander status: access issues and outage reports

Problems in the last 24 hours in Horsforth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horsforth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsforth, England

The most recent Santander outage reports came from the following cities: Bradford, and Pudsey.

City	Problem Type	Report Time
Bradford	Website	1 month ago
Bradford	Website	1 month ago
Pudsey	Website	1 month ago
Wakefield	Mobile App	2 months ago
Leeds	Login	4 months ago
Leeds	Mobile App	10 months ago

Community Discussion

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Santander Issues Reports Near Horsforth, England

Latest outage, problems and issue reports in Horsforth and nearby locations:

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 17 minutes ago from Keighley, England

  @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 28 minutes ago from Keighley, England

  @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 46 minutes ago from Keighley, England

  @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

• 
  kevin martin (@seatedskydiver) reported 51 minutes ago from Leeds, England

  @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

• 
  elle (@ElleMaisie_x) reported 59 minutes ago from Leeds, England

  @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

• 
  Richard Dale (@QwertyDesignUK) reported 60 minutes ago from Dewsbury, England

  @santanderuk close all of your branches and make it impossible to call. What kind of service is this?

• 
  Forking Forklifter (@Angryyorkshire2) reported 60 minutes ago from Bradford, England

  @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fiona Sands (@sands_fiona) reported 7 minutes ago

  @santanderuk @TSB First experience of using the new payment screens in the Santander Connect account to import a file with multiple payments. You have taken something that was world class and replaced it with something terrible whilst attempting to tell your customers that this is an improvement.

• 
  Steven_Wickham (@StevenWickham00) reported 9 minutes ago

  @santanderuk Why is the online login down??

• 
  John Kirby (@csljohnkirby) reported 10 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

• 
  🍄 (@Abiiolaaaaaa) reported 12 minutes ago

  I’m done shopping on TikTok shop. I returned stuff that went missing after I dropped it off, I lost my money. Now Evri is saying they delivered my item which went missing&it’s a £400 order, they’re telling me to talk to my neighbours and the council🥴 @santanderuk can you help?

• 
  K Singh (@KSingh60443731) reported 13 minutes ago

  @santanderuk Awful service from Santander. Queues , requesting stationery. Been waiting nearly a month.

• 
  Ian (@iredfern) reported 14 minutes ago

  @santanderukhelp Can someone please help me recover my £20K that is locked in an account deemed dormant because it has not been used in several years. Is the not fraudulent on @santanderuk behalf? This is our money!

• 
  Kris (@lookitskris) reported 23 minutes ago

  @santanderuk tried all of the above, this has been a recurring problem for months now

• 
  steven jackson (@Archtech_design) reported 24 minutes ago

  @santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?

• 
  Wayne Green (@wayneogreeny) reported 25 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

• 
  Dorset Gooner (@dorset_gooner) reported 25 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻