Is Santander down in Horsforth, City and Borough of Leeds, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Horsforth, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near Horsforth, England
Latest outage, problems and issue reports in Horsforth and nearby locations:
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kevin martin
(@seatedskydiver) reported
from
Leeds, England
@santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…
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Forking Forklifter
(@Angryyorkshire2) reported
from
Bradford, England
@InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.
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Richard Dale
(@QwertyDesignUK) reported
from
Dewsbury, England
@santanderuk close all of your branches and make it impossible to call. What kind of service is this?
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elle
(@ElleMaisie_x) reported
from
Leeds, England
@MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jacki Jam
(@Jacki_Jam) reported
As ever utterly sh*tty service from Santander @santanderuk @santanderukhelp 730pm and stuck on hold 30 mins already (with 1 nasty music box tune and no queue indicators) when you block my entire online banking access for a simple £100 online transaction even after OTP verify
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Timm Wellens 🇺🇸🇬🇧🇪🇺
(@Timmwellens) reported
@santanderuk your chaps dept takes customer service to a new low. Vindictively deciding not to transfer customers money, not good. Missed completion date on house purchase. Shocking.
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Sheenie
(@sheenieshaikh) reported
I’m planning to switch banks because of the appalling service from @santanderuk - taking up to A WEEK to investigate £1500 stolen from my account. Please share your recommendations for a bank that takes fraud seriously and acts fast.
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Hayley Hughes
(@HayleyH44573874) reported
@santanderuk @santanderukhelp you need to be made aware how shocking your solicitors enact are. They are delaying us from completing and causing so much stress. Your own solicitors. Why can’t we get another extension before we lose everything. Please help
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susan
(@acemsdavis1) reported
@santanderuk #Santander - half hour on hold to talk to a person and now another 40mins on hold transferred to queue for security to unlock online banking. Think I'll be looking for a new bank with better customer services!
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Tanie S
(@tanie_madeleine) reported
@santanderuk how can it be that I am unable to search transactions via a person's name? Surely this must be an error on my part? If not please catch up with the world!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account
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Josh Huggins
(@mrjhuggins) reported
Just got off the phone to @santanderuk, worst customer experience I've ever had. They have lost my money, yes lost it: 'we need to locate it Mr Huggins', where have you put it? Under the bed? No suprise @StarlingBank and @monzo disrupted the market with excellent service and won.
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Fairworld
(@jaipeva3) reported
@santanderuk 27 minutes and still in the telephone queue, crap service. And the reason for calling is nothing about me you have just simply frozen some transactions without notifying me. I have a purchase frozen thanks to your crap service.
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RtwRich
(@RTWRich) reported
When 'chat' functions are so bad, it's quicker to go into branch to get an answer from @HSBC_UK @santanderuk @santanderukhelp Broken experience design, never-answered messages. Replacing old message systems that at least worked. All about mighty profit & extreme rewards for some?