Santander

Is Santander down in Hamilton, South Lanarkshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hamilton, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hamilton, South Lanarkshire, Scotland 12/05/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Hamilton, Scotland

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • SueNicolson Sue Nicolson 💙 (@SueNicolson) reported from Glasgow, Scotland

    @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MattCorbould Matt Corbould (@MattCorbould) reported

    @santanderuk @santanderukhelp in this digital age I can’t believe it’s taking over a week for you to supply a simple email or letter of proof of a buy to let mortgage for me. Over a week?? Come on. This is ridiculously poor customer service.

  • UNISONRegSec Chris Jenkinson (@UNISONRegSec) reported

    @AskVirginMoney shocking service this morning. Impossible to speak to anyone about registering Power of Attorney. Web site search doesn’t even recognise term. Sharp contrast to @santanderuk who were accessible, helpful and made the process simple.

  • chrisby81 Chris brooks (@chrisby81) reported

    @santanderuk my son has lost his card and we are unable to access his online account, I tried calling but you won't handle out of hours, please explain what we should do to block his card? I find this shocking that we have no means to do thuis with you

  • MarkBurleyUK Mark Burley (@MarkBurleyUK) reported

    @santanderuk Why is it impossible to speak to anyone there - appalling customer service been on hold for hours today

  • Kerri_Nicholls_ Kerri Nicholls (@Kerri_Nicholls_) reported from East-The-Water, England

    @Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!

  • laura_denning Laura Denning (@laura_denning) reported

    @santanderuk I'd like to talk about my overdraft. Can I DM you? I hate customer services....

  • MicknJennynToby Toby (@MicknJennynToby) reported

    @santanderuk Just to advise you that someone is sending out scam emails purporting to be from yourselves and I am not even a customer.

  • dancinginshado Tashmia Owen FRSA (@dancinginshado) reported

    @santanderuk being the bank that was of little support to the woman who had her money stolen via her phone whilst she was in the gym.

  • exactlyaron Aron (@exactlyaron) reported

    @katebevan The bigger issue seems to be that with @santanderuk you just need a OTP to register a new device. The 'personal ID' required to generate the OTP is the card number - if that's been changed you can find it out using full name, D.O.B and post code all on a driving license.

  • theswirly Nick Sturdy (@theswirly) reported

    @MorganBroadcast So glad to see you've been reimbursed, along with two rare things: admitting a mistake and apologising. Much work to do by @VirginActiveUK and @santanderuk to protect customers. Hopefully the noise keeps going and they and other companies start taking these issues more seriously.