Santander status: access issues and outage reports

Problems in the last 24 hours in Hamilton, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hamilton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Hamilton, Scotland

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Sue Nicolson 💙 (@SueNicolson) reported 30 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

• 
  David A (@tofolo_1) reported 32 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shirley (@SJacks61) reported 1 minute ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Sohail (@sohailnaeem2) reported 3 minutes ago

  @santanderukhelp @santanderuk I went to Santander high street branch and the customer service person said the only proof of ID accepted is passport or driving licence. Santander is excluding a section of community who do not fly and do not drive. Many pensioners & neurodiversed!

• 
  KATT INTERNATIONAL (@KATT_INTL) reported 5 minutes ago

  @santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA

• 
  KevinB (@KevinUTO1867) reported 11 minutes ago

  @MartinSLewis - @santanderuk have rejected my bank account switch bonus claiming my DD’s aren’t on their eligible “list”. One DD is a payment to my local council and the other is the @PostcodeLottery. Have you heard of such an issue?

• 
  dazz ii am (@dazzgedd73) reported 14 minutes ago

  @MrMikeStanton @santanderuk Terrible Bank, over 40 Years been with them, time to leave

• 
  Pamela Christodoulou (@urmPAMELA) reported 14 minutes ago

  @santanderuk you’ve had my account blocked for 3 days, any chance you could get this sorted so I have access to some money?

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Chris_Daniels21) reported 17 minutes ago

  @santanderuk Useless Trying to confirm my identity and waiting for an email that never comes so I can access my online banking. Sick of it!!!!!!!

• 
  Simon (@aSimonDavies) reported 18 minutes ago

  @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?

• 
  Nigel Burger (@jonathoncloud1) reported 18 minutes ago

  CANT BELIEVE THE INCOMPETENCE OF #SANTANDER BANK @santanderuk MADE A SMALL ERROR, AFTER MANY MONTHS THEY FIX IT AND OFFER COMPENSATION YET 6 MONTH AND MANY REMINDERS LATER THEY FAIL TO PAY THEN IGNORE ME. THIS WILL NOT GO AWAY.

• 
  Edward Terry (@iamedterry) reported 18 minutes ago

  @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.