Santander status: access issues and outage reports

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  Andy Downing (@DowningAndy) reported 11 minutes ago from Dymock, England

  @santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account

• 
  Dom the property finance chap (@DomSheahan) reported 28 minutes ago from Cheltenham, England

  How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Moss (@DavidMoss315) reported 5 minutes ago

  @santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.

• 
  Martin Hughes (@MartinH01846340) reported 11 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  jane.🌙👻🦇 (@poptarts_xx) reported 14 minutes ago

  The @santanderuk app is so terrible. Can't even pay off my credit card on it, have to log in to online banking. Literally the most useless app ever.

• 
  Kaz (@rugby_dogmum) reported 14 minutes ago

  Anyone having issues with Santander Uk mobile banking app ? Screen blank , have deleted and re uploaded , issues remain. @santanderukhelp @santanderuk

• 
  Oasis (@Oasisrvti) reported 15 minutes ago

  Want to working in banking with no knowledge? @santanderuk are hiring you x

• 
  Pokemon (@pokemondcglobal) reported 16 minutes ago

  @santanderuk @TSB I was approved for a credit card, received the physical card and activation info, but it’s now blocked/declining legitimate transactions with no clear explanation. Please fix this urgently and confirm it won’t affect my credit file. Ref: OLA0107788949

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 18 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.

• 
  David E. Clist (@ClistDavid) reported 20 minutes ago

  @santanderuk thanks for hanging up on me TWICE while I'm trying to submit a complaint about your customer service. What has this world come to where I have to wait 20 minutes just to talk to someone and they immediately hang up on you!

• 
  Cllr Param Nandha (@NandhaParam) reported 21 minutes ago

  Santander mobile apps are down. Reliability of the mobile apps !!!!. @santanderuk

• 
  Aaron (@AaronParekh) reported 21 minutes ago

  Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB