Santander status: access issues and outage reports

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  Dom the property finance chap (@DomSheahan) reported 7 minutes ago from Cheltenham, England

  How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

• 
  Andy Downing (@DowningAndy) reported 37 minutes ago from Dymock, England

  @santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyler (@Empty_With_You) reported 9 minutes ago

  @santanderuk Prevent me from getting access to my money. That you’d prevent my DD’a and bills from being paid. No attempt whatsoever to inform me what was happening with my account. No attempt to confirm Receipt of the emails telling my wife that my account would be blocked for no reason.

• 
  Don Smith (@authordssmith) reported 14 minutes ago

  @santanderuk @TSB You now have an even bigger bank with more customers that have to wait 3-5 working days for an email to clear. 2025 and they can’t process an email any quicker than that. Don’t make the mistake of banking with these incompetent people.

• 
  aka James Bond (@FeelitWorking) reported 15 minutes ago

  @chalkey1973 @santanderuk are really bad for stopping transfers. If you try to buy something online, send money from savings to current account, answer questions and say you have not seen the item in person, they lock the account. Absolute pain trying to help relatives with this. It took ages

• 
  Technicslover (@technicslover) reported 17 minutes ago

  @nickkeca @santanderuk blocked my credit card for buying something from a supplier I'd used before and I authorised it with my fingerprint on the app. They still thought it was fraud. Then took hours to sort out. I need a new credit card provider as this is just over the top ****.

• 
  linda fraser (@lindafraser13) reported 17 minutes ago

  @santanderuk Very disappointed Santander don’t have a email to contact customer service. Had a problem resolved but only after hours on live chat with 5 different agents, being timed out & needed to login again. It’s not good enough .

• 
  audreygallagher (@audreygallagher) reported 17 minutes ago

  @santanderuk @TSB Letting elderly customers down badly..My dad's local branch was shut down so I drove 10miles to the next so he could withdraw cash while waiting for a new card. Shut for refurb!.Only that I was able to give him cash myself to tide him over he would be stuck 😡

• 
  Claire Menlove (@clairemenlove) reported 20 minutes ago

  @santanderuk @TSB If you could simply sort out why I’ve waited 7 working days for a new bank card, I’d be happy with that. #HackedAccount #hackedoff

• 
  Karen (@Pinkribbonmark2) reported 20 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬

• 
  Cornwall ⭕️‘s. (@postmanpat1965) reported 21 minutes ago

  @santanderuk yes, but why cant we do it on the app? thats what i asked. some people dont always have access to a computer

• 
  owen howe (@owenhowe13) reported 23 minutes ago

  @santanderuk I hope your ******* branches go up in flames I’m not even joking Imagine receiving a payment 3 days ago. Using that money. Then going to use more today for a block to be on my account. Two kids and I can’t access my money for “10 working days” die you bastards.