Santander status: access issues and outage reports

Problems in the last 24 hours in Farnborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Farnborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Farnborough, England

Latest outage, problems and issue reports in Farnborough and nearby locations:

• 
  Iain White (@WhiteIain) reported 45 seconds ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Corinna Reilly (@corinnareilly) reported 2 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Joey Maley (@joeymaley) reported 42 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Edmund Kelly (@Gridstip) reported 52 seconds ago

  @JustEatUK @McDonaldsUK It's quite alright Presumably my @SantanderUK account will be refunded for the missing 🍟chips so all's well that ends well It's worth mentioning that the printed 🧾 receipts attached to the delivered package indicate not insignificant printing 🖨 problems Some information absent

• 
  On The Write (@On_The_Write) reported 2 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been

• 
  rhoda roberts (@adhorstrebor) reported 2 minutes ago

  This is torture for old people. It is cruel inhumane and frankly a hate crime upon the elderly. @santanderuk made it impossible for my older cousin to download an app due to his dexterity issues. As for talking to a human instead of AI..he was traumatised. Pure evil

• 
  Baljeet Mahey (@F123SHY) reported 3 minutes ago

  @santanderuk I tried on this but same answer... sorry, can't help!!!!!

• 
  I'm Nick I am (@AnnoGalactic) reported 4 minutes ago

  Morning, beautiful and ugly Associates all. Yesterday I sacked @santanderuk for absolute cuntery and they may never, never return. Excellent bankers, awful computer. Today it’s @LloydsBankBiz to choose between Profit and Redundancy. Wish them Luck. Haha.

• 
  HonestHornet (@hornet_honest) reported 6 minutes ago

  @santanderuk Thanks for the apologies, it would be better if management knew we were thinking of leaving because we won't wait 20 mins every time we need to speak to someone with a problem that can't be resolved with a pointless chat bot or automated system.

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 7 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Sheila kirkby (@kirkbysheila28) reported 12 minutes ago

  @santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the

• 
  Emily (@EmilyPearson6) reported 13 minutes ago

  @santanderuk is there an app issue? Just made a transfer into my account and it’s not showing

• 
  SoftwareLife (@Mindfulness2050) reported 14 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎