Santander status: access issues and outage reports

Problems in the last 24 hours in Farnborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Farnborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Farnborough, England

Latest outage, problems and issue reports in Farnborough and nearby locations:

• 
  Iain White (@WhiteIain) reported 7 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Corinna Reilly (@corinnareilly) reported 25 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Joey Maley (@joeymaley) reported 32 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  100 (@GhostNoFace0101) reported 5 minutes ago

  @santanderuk another **** bank been sat in a queue for about 20mins no answer

• 
  @roadworksauditoruk (@roadworkauditor) reported 9 minutes ago

  @santanderuk As you can imagine having her stuff stolen in the first place was very distressing then to be let down by her own bank was the final straw !

• 
  AP (@andyparsons3) reported 21 minutes ago

  @santanderuk - I’m still waiting, that’s another 4 hours and still no access to the banking services I’ve already paid you fo just becuase you feel like you need to go slow @MartinSLewis is this normal to block access or should I be looking elsewhere

• 
  Ian Parkins (@parkinsi) reported 23 minutes ago

  @ForeverScept @santanderuk @antanddec It's so sad to see the English language massacred daily on Twitter. Slow down and check your work.

• 
  Clare Wiener (@ClareWiener) reported 24 minutes ago

  @santanderuk Called back & wait time is now 20 mins 🤬 call was regarding a chargeback. It's now regarding a chargeback and a complaint. Your, your voice is your password also doesn't seem to be working 🤬

• 
  Edward Terry (@iamedterry) reported 25 minutes ago

  @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

• 
  Maks (@omgitsmaks) reported 25 minutes ago

  Dear @santanderuk - are your phone support people asleep?

• 
  ADUK2025 (@ADUK2025) reported 28 minutes ago

  @BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.

• 
  Adiba. 🇵🇸 (@Adiba_xx) reported 28 minutes ago

  @santanderuk I’ve been trying to reach your fraud team for over an hour by phone & unfortunately neither the website or app is able to resolve my issue. Customers really shouldn’t be left waiting this long for support. Could someone please assist urgently? Thank you

• 
  Lucy Cawley (@LucyCawley3) reported 29 minutes ago

  How long bankin down 4 @santanderuk