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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Farnborough, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Farnborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Farnborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Farnborough, England

Latest outage, problems and issue reports in Farnborough and nearby locations:

  • joeymaley
    Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • WhiteIain
    Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • corinnareilly
    Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • wilpappi
    Adam Wilpappi (@wilpappi) reported

    @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk - I’m still waiting, that’s another 4 hours and still no access to the banking services I’ve already paid you fo just becuase you feel like you need to go slow @MartinSLewis is this normal to block access or should I be looking elsewhere

  • try_type
    Try Type (@try_type) reported

    @santanderuk useless service. 48 minutes on the phone to fraud and nothing.

  • Welshyyyyy
    BH (@Welshyyyyy) reported

    @The_Swell_Shark @santanderuk Couldn't agree more, it's absolutely awful

  • tarahils
    Tara H (@tarahils) reported

    @santanderuk absolutely awful customer service, no one is interested in trying to help track down lost money. Will be putting in a complaint and moving money elsewhere 😤

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk @santanderukhelp so after contacting me you still couldn’t help me either - 8 hours blocked accounts for no reason, no support, no customer services - appalling absolutely appalling service

  • MsSC1986
    Sarah (@MsSC1986) reported

    Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

  • KATT_INTL
    KATT INTERNATIONAL (@KATT_INTL) reported

    @santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA

  • ghatispeaks
    AK (@ghatispeaks) reported

    @ClareWiener @santanderuk Agree. . Terrible service. Time to move to first direct

  • cranston65
    Ian Cranston (@cranston65) reported

    @santanderuk @santanderukhelp perhaps you could explain an issue I still have with international transfers - there appears to be no way to see transfers that are currently processing or are pending - these MUST be clearly & easily visible against my account