Santander

Is Santander down in Cranleigh, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cranleigh, Surrey, England 02/10/2025 23:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Website (23%)

    Website (23%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

  • RedRangerIsBack The Red Ranger (@RedRangerIsBack) reported

    @santanderuk can't login, sever time out. App and Web, what's happening please?

  • stevedye stevedye (@stevedye) reported

    @santanderuk Can you explain how you can justify a 24 hr block on moving money out of a newly opened ESAVER LIMITED EDITION account, when it's not notified in the T's & C's. No justification whatsoever. It's MY money!!

  • GavinLancs Glancs (@GavinLancs) reported

    @chase_uk With @santanderuk offering 2.75% instant access savings are you going to be increasing your 1.5% savings account?

  • frank22946307 frank (@frank22946307) reported

    @kevharrison_ @santanderuk If you have Instagram account you can just search @Trucybercare and send him message he's some Cybersecurity specialist all tech refund recovery it might be of help to you

  • Tara_Rogersxx Tara Rogers (@Tara_Rogersxx) reported

    42 minutes on hold to @santanderuk - new customer but already tempted to go elsewhere!

  • assortedwaves Emotion’s an ocean in which to hide (@assortedwaves) reported

    @WoyenB @santanderuk I’ve tried that too, putting the pin in which works but still no contactless. I can’t use contactless on the bus and no option to put a pin in. Their customer service said “oh it should just work, have you tried doing it correctly”

  • theturkishdeli The Turkish Deli (@theturkishdeli) reported

    @santanderuk Very unprofessional outfit. Block online access to account overnight because of one transaction, for security reasons. Wait 30 minutes in the morning for them to answer. Still have waiting to see if cleared. No alert from them, just shut down account. Totally wrong.

  • HomilyAd Ad Homily #BritainDeservesBetter 💙🇪🇺🌈🇬🇧 (@HomilyAd) reported

    @santanderuk Happy days - today I went to local branch to open new account and wanting help - no appointment available till 2023 - then phoned to change bank telephone contact - took 90 mins, two calls to different departments and an awful lot of waiting .. & Muzak - progress?