Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website, mobile app and transactions.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Chesham, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Chesham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Santander
Santander is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chesham, England
The most recent Santander outage reports came from the following cities: Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Berkhamsted
|
Transactions | 10 months ago |
|
Hemel Hempstead
|
Mobile App | 11 months ago |
|
Harrow
|
Mobile App | 1 year ago |
|
Hemel Hempstead
|
Transactions | 1 year ago |
|
St Albans
|
Website | 1 year ago |
|
Marlow
|
Transactions | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Chesham, England
Latest outage, problems and issue reports in Chesham and nearby locations:
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Patrick (@Everybody63) reported from Hillingdon, England@santanderuk hi..i'm having problems logging on to the mobile app
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Rob Taylor (@TreborRolyat) reported from Amersham, England@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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PalmerDhiraj (@DhirajPalm9776) reported from Harrow, England@santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?
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Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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James Hassett (@JamesHassett1) reported@santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.
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Mellissa Timms 🖤 (@mel5kijones) reported@santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop
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***✊🏻🏴🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported@santanderuk @TSB STILL NOTHING. WTF?????
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Eamon O'Donoghue (@Eamon_) reported@santanderuk This is not olden time with typewriters or carrier pigeons. We are on week 3 now, I'm still getting letters chasing me for payment and you still haven't sorted it. That is quite unacceptable and my little business has lost money as well as hindering ability to access credit.
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JayO (@jboixo4) reported@santanderuk now says they can’t refund me until the fraud is “confirmed” — which violates PSR refund rules. I’ve submitted info, I’m vulnerable, and this is day 4. @psrpayments @financialombuds I need help. #fraudrefund #psr #Santander
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On The Write (@On_The_Write) reported@DrChrisParry @santanderuk Their customer service is woeful, always has been
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Kevin Jackson (@User_Lowton) reportedI have just been advised by @santanderuk support that I can't use my Santander credit card for my weekly online Asda grocery shop, because I don't have the Santander app on my phone. I'm not sure that's correct.
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Paul Lewis (@paullewismoney) reported@kevinsamuel Thanks Kevin. It’s not so much financial problems as service problems. I have never had such bad customer service as @santanderuk over last two weeks. And I’ve dealt dozens of banks.
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Peter Oakley (@agentoakley) reported@santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs
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🍄 (@Abiiolaaaaaa) reportedI’m done shopping on TikTok shop. I returned stuff that went missing after I dropped it off, I lost my money. Now Evri is saying they delivered my item which went missing&it’s a £400 order, they’re telling me to talk to my neighbours and the council🥴 @santanderuk can you help?