Santander status: access issues and outage reports

Problems in the last 24 hours in Chesham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Chesham, England

Latest outage, problems and issue reports in Chesham and nearby locations:

• 
  Scott Maintenance (@Scottmaintain) reported 2 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  OD 💚 (@Olivia121994_) reported 6 minutes ago from Harrow Weald, England

  @santanderuk is your app down? Trying to do a transfer and keeps crashing.

• 
  Patrick (@Everybody63) reported 17 minutes ago from Hillingdon, England

  @santanderuk hi..i'm having problems logging on to the mobile app

• 
  Rob Taylor (@TreborRolyat) reported 34 minutes ago from Amersham, England

  @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

• 
  Chris Creissen (@ChristopheSkis) reported 41 minutes ago from Hillingdon, England

  @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

• 
  PalmerDhiraj (@DhirajPalm9776) reported 51 minutes ago from Harrow, England

  @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SoftwareLife (@Mindfulness2050) reported 4 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Technicslover (@technicslover) reported 4 minutes ago

  @hnjsamuels @santanderuk I can't deal with them on the phone until I create a "voice password" Tried 10 times and it didn't like my Scottish accent. Closed my account and moved on. **** em.

• 
  Francis Kinsler (@fdkin1) reported 5 minutes ago

  @santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? 🤔🙄😔😡

• 
  Dana (@Danaoioioi) reported 13 minutes ago

  @santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.

• 
  audreygallagher (@audreygallagher) reported 14 minutes ago

  @santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable

• 
  Joe (@JoeRobb) reported 14 minutes ago

  @santanderuk @santanderukhelp Just tried ringing your helpline because my account has been hacked and they weren’t any help. Can you help sort this out?

• 
  Gray Schofield (@gray_schofield) reported 14 minutes ago

  @santanderuk I opened a cash Isa on 29th April with the plan to transfer an Isa into your account. I was told I'd get a two letters for my log in details in 7 days which I still haven't received. I was told I would get a £200 evoucher for doing this. Now you've ended this offer

• 
  ∆ (@intelcymru) reported 16 minutes ago

  Sick Sikh seek help @santanderuk

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 16 minutes ago

  @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore

• 
  debs (@debramcinnes) reported 20 minutes ago

  @santanderuk It’s 12 in the day would someone be in touch soon. He’s now had a text this morning from your bank to say a bill has been missed, causing more distress as he’s no access to the account. Thanks