Santander status: access issues and outage reports

Problems in the last 24 hours in Chesham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Chesham, England

Latest outage, problems and issue reports in Chesham and nearby locations:

• 
  PalmerDhiraj (@DhirajPalm9776) reported 11 minutes ago from Harrow, England

  @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

• 
  Scott Maintenance (@Scottmaintain) reported 14 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  Rob Taylor (@TreborRolyat) reported 18 minutes ago from Amersham, England

  @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

• 
  OD 💚 (@Olivia121994_) reported 25 minutes ago from Harrow Weald, England

  @santanderuk is your app down? Trying to do a transfer and keeps crashing.

• 
  Patrick (@Everybody63) reported 44 minutes ago from Hillingdon, England

  @santanderuk hi..i'm having problems logging on to the mobile app

• 
  Chris Creissen (@ChristopheSkis) reported 57 minutes ago from Hillingdon, England

  @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mick Holds the Line (@Mickandhismusic) reported 4 minutes ago

  @santanderuk Another thing to pass on is this weird glitch Santander online has with bank transfers . When I give my bank details to a client, they get the ‘we don’t recognise this account’. Even when it’s a Santander to Santander transfer! This issue has been going on for at least 1 year 👎

• 
  NewCom Debt (@NewComDebt) reported 4 minutes ago

  @santanderuk @santanderukhelp They are receiving help from us as a Debt Advice Charity - we have the Authorisation etc - we just need to send you information electronically like we do with other banks like HSBC who have an email companies like Cabot or Lowell...

• 
  Cornwall ⭕️‘s. (@postmanpat1965) reported 5 minutes ago

  @santanderuk yes, but why cant we do it on the app? thats what i asked. some people dont always have access to a computer

• 
  KevinB (@KevinUTO1867) reported 9 minutes ago

  @MartinSLewis - @santanderuk have rejected my bank account switch bonus claiming my DD’s aren’t on their eligible “list”. One DD is a payment to my local council and the other is the @PostcodeLottery. Have you heard of such an issue?

• 
  Diane Greger (@DianeGreger) reported 10 minutes ago

  @HWarlow @santanderuk Incompetent employees are hired mostly DEI and how no idea about customer service nor how to do the job correctly.

• 
  On The Write (@On_The_Write) reported 15 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been

• 
  name pending (@wozeruk) reported 20 minutes ago

  @santanderuk I need some help. I have been rejected for a basic bank account but by law you after accept me underpayment account regulation 2015 you are designated by HM treasury and must offer a basic account I fit the criteria can somebody help me with this inquiry

• 
  Citizen_SJ (@PatriotHoplite) reported 24 minutes ago

  Wonder why it so difficult / impossible to get hold of anyone at @santanderuk to help? are they in financial trouble? have they shutdown their customer service? @TheFCA @bankofengland

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 27 minutes ago

  @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore

• 
  Gray Schofield (@gray_schofield) reported 28 minutes ago

  @MartinSLewis @santanderuk offered me a cash Isa with a nice perk of an evoucher. They then don't send out the log in details in their own time limit and then stop the promotion so I don't get the evoucher... Investigate this please