Santander status: access issues and outage reports

Problems in the last 24 hours in Chesham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Chesham, England

Latest outage, problems and issue reports in Chesham and nearby locations:

• 
  OD 💚 (@Olivia121994_) reported 28 minutes ago from Harrow Weald, England

  @santanderuk is your app down? Trying to do a transfer and keeps crashing.

• 
  Patrick (@Everybody63) reported 30 minutes ago from Hillingdon, England

  @santanderuk hi..i'm having problems logging on to the mobile app

• 
  Scott Maintenance (@Scottmaintain) reported 30 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  Rob Taylor (@TreborRolyat) reported 36 minutes ago from Amersham, England

  @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

• 
  PalmerDhiraj (@DhirajPalm9776) reported 39 minutes ago from Harrow, England

  @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

• 
  Chris Creissen (@ChristopheSkis) reported 52 minutes ago from Hillingdon, England

  @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare Wiener (@ClareWiener) reported 2 minutes ago

  @santanderuk Omg absolutely appalling service. Having been on the phone for almost 2 hrs I was told I was hostile. Absolutely not! I was frustrated by your appalling service. I've now been told I need to call back on Monday. Santander won't call me! Just how much time do I have to waste?

• 
  Chris (@Chrismorro1874) reported 2 minutes ago

  @santanderuk have the worst customer service I have ever experienced, quick enough to take your money but not one person wants to help you on the phone…shambles

• 
  Gareth Davies (@expert4money) reported 4 minutes ago

  Why, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!

• 
  BH (@Welshyyyyy) reported 5 minutes ago

  @The_Swell_Shark @santanderuk Couldn't agree more, it's absolutely awful

• 
  Rudy Sullivan JFT97 (@Rudysullivan) reported 6 minutes ago

  @santanderuk why are you the worse bank ever. Trying sort out a problem and I have supplied everything you have asked for. so far it’s been a month and I am still waiting.

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 6 minutes ago

  @ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! 😫😫

• 
  AP (@andyparsons3) reported 15 minutes ago

  @santanderuk dreadful service, international payment = a 25 mins phone call, 31 questions, endless ‘let me check’ and now my account is blocked whilst I wait for your ‘back office’ to do some more checks, I’ll just wait for you shall I? Or use another provider………

• 
  Dave Gander (@DaveGander) reported 15 minutes ago

  @santanderuk No it stays in the public domain. If you don’t like the world knowing there’s a problem then don’t cause a problem and you won’t piss me off

• 
  Elizabeth Tillyer (@ElizabethT34440) reported 17 minutes ago

  @santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.

• 
  Lucy Cawley (@LucyCawley3) reported 20 minutes ago

  How long bankin down 4 @santanderuk