Santander down? Current status and problems in Camberley, Surrey, England

Problems in the last 24 hours in Camberley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Camberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (25%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Camberley, England

Latest outage, problems and issue reports in Camberley and nearby locations:

• 
  Joey Maley (@joeymaley) reported 4 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• 
  Corinna Reilly (@corinnareilly) reported 12 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Iain White (@WhiteIain) reported 21 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danielle Molloy (@DanielleMollo17) reported 7 minutes ago

  @santanderuk I have been logged out of my online banking even with my correct details, called up 4x and nowhere & been on the phone for almost 4 hours today and all I want is access to my own money. Can someone please call me back

• 
  Piano Clare (@larden_clare) reported 8 minutes ago

  @santanderuk can you tell me what I have to do to get through to a real person? Appalling service on your so-called online 'chat' and phone system.

• 
  Charles C (@charlescolbour1) reported 9 minutes ago

  @santanderukhelp Hi @bancosantander please intervene with ur UK operation via @santanderuk on hold for 6.5 hours yest trying to get a transaction unblocked and 18 hours later I am back on hold as you have re-blocked the same company made complaint yesterday no contact. your UK help team do not..

• 
  Robert Fuller (@RFAssociates) reported 10 minutes ago

  @santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!

• 
  Rhonwen Davies-Keane (@RhonwenDavies) reported 12 minutes ago

  @santanderuk is anyone working tonight? On the 24hr emergency number for the last half hour!!

• 
  Mr Gouldthorpe (@MrGouldthorpe) reported 17 minutes ago

  @santanderuk Afternoon, I'm having great difficulty in getting my mortgage acount number and access to my mortgage papers. I'm trying to set up your app. Can you help me with this?

• 
  steve hales (@stevehales18) reported 19 minutes ago

  @santanderuk Would be useful for Santander to not close down my local branch and stop wasting money on the talentless Ant and Dec

• 
  Cédric Lévy-Bencheton (@clevybencheton) reported 21 minutes ago

  @leotanczt @santanderuk I'm so sorry to see that! They're so BAD. I had the same issue with a premier account. I couldn't access my account for 72h. But they gave me £75 afterwards, and I closed all my accounts. So yay? (nah)

• 
  Kaz 🦁 #UTV (@Noodles2312) reported 23 minutes ago

  @santanderuk trying to report a fraud on my account - calling number with message saying we close at 8 - been calling since 7:15 SHOCKING SERVICE

• 
  Charles C (@charlescolbour1) reported 26 minutes ago

  Hi @santanderuk @bancosantander after 4.5 hours I still have been unable to get through to your security team to get the block removed from my account. Its now 3 am local time and I feel physically ill from this process.