Santander status: access issues and outage reports

Problems in the last 24 hours in Brighouse, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brighouse, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Brighouse, England

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Richard Dale (@QwertyDesignUK) reported 2 minutes ago from Dewsbury, England

  @santanderuk close all of your branches and make it impossible to call. What kind of service is this?

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 3 minutes ago from Keighley, England

  @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 8 minutes ago from Keighley, England

  @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

• 
  kevin martin (@seatedskydiver) reported 13 minutes ago from Leeds, England

  @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

• 
  elle (@ElleMaisie_x) reported 36 minutes ago from Leeds, England

  @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

• 
  Forking Forklifter (@Angryyorkshire2) reported 55 minutes ago from Bradford, England

  @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 56 minutes ago from Keighley, England

  @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  debs (@debramcinnes) reported 7 minutes ago

  @santanderuk It’s 12 in the day would someone be in touch soon. He’s now had a text this morning from your bank to say a bill has been missed, causing more distress as he’s no access to the account. Thanks

• 
  Dorset Gooner (@dorset_gooner) reported 14 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻

• 
  M.D (@Only1MaxyD) reported 17 minutes ago

  @santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?

• 
  Joanna wight (@DieselbaxiWight) reported 20 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  Oasis (@Oasisrvti) reported 21 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  James Hassett (@JamesHassett1) reported 22 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  Precyshun (@precyshun) reported 24 minutes ago

  @santanderuk I’ve been emailing customer relations and the ombudsman has been emailing the FOS inbox for the last 6 months for us both to be ignored! I would suggest somebody calls my wife tomorrow before she takes legal advice to go to small claims court

• 
  Sarah Louise Macrae (@goode86) reported 25 minutes ago

  @santanderuk I will hopefully not be going back for a long time - reason why bank stores are on the decline when you don’t receive any customer service in store people won’t use them

• 
  audreygallagher (@audreygallagher) reported 25 minutes ago

  @santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable

• 
  Aidy (@Adey22) reported 29 minutes ago

  @santanderuk Bet365 said unable to make payment with this card.. when contacted their customer services they said there were problems with Santander card payments yesterday afternoon and issue was Santanders.