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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Brighouse, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brighouse, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brighouse, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Brighouse, England

Latest outage, problems and issue reports in Brighouse and nearby locations:

  • seatedskydiver
    kevin martin (@seatedskydiver) reported from Leeds, England

    @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

  • Angryyorkshire2
    Forking Forklifter (@Angryyorkshire2) reported from Bradford, England

    @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

  • ingham37
    Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

  • QwertyDesignUK
    Richard Dale (@QwertyDesignUK) reported from Dewsbury, England

    @santanderuk close all of your branches and make it impossible to call. What kind of service is this?

  • ElleMaisie_x
    elle (@ElleMaisie_x) reported from Leeds, England

    @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

  • ingham37
    Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

  • ingham37
    Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Midnight_x83
    . (@Midnight_x83) reported

    @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk - I’m still waiting, that’s another 4 hours and still no access to the banking services I’ve already paid you fo just becuase you feel like you need to go slow @MartinSLewis is this normal to block access or should I be looking elsewhere

  • MearnsKris
    KrisMearns (@MearnsKris) reported

    @SickSide3 @santanderuk Now he’s 16, he’ll likely need photo ID more and more. He’s of working age, so good time to sort out photo ID for him. Bus pass? Rail card? Passport? He has none of these?

  • callyoubetty
    Ali (@callyoubetty) reported

    @santanderuk It takes forever to take a photo the app accepts. I'm starting to whoever designed it hates Santander. I only keep the account for receiving and paying cheques. There's no point sending a DM as I can't see what you could do. Please just tell the relevant person to fix it. Thanks.

  • IVFBabyOnBoard
    K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported

    @santanderuk No, you can’t. It won’t let me amend the standing order and never has but no one ever gives a **** to sort it out.

  • broncoskolar
    Pasteur Eyes #UTA 🟥 (@broncoskolar) reported

    Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

  • littlemore20
    Tessa Bennett #bemoretoddy (@littlemore20) reported

    @HWarlow @santanderuk awful to hear

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk @santanderukhelp thinks it is a five-star rating but customer service response time that belongs in the last century. Pick one to be proud of.

  • velvettwenty
    Velvet Twenty (@velvettwenty) reported

    @santanderuk @bancosantander Absolutely shocking business banking service! A backlog in the back office is NOT an acceptable excuse to block a payment and all online banking. And a simple response “we don’t know how it will take…..”

  • MsSC1986
    Sarah (@MsSC1986) reported

    Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.