Santander status: access issues and outage reports

Problems in the last 24 hours in Brighouse, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brighouse, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Brighouse, England

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 5 minutes ago from Keighley, England

  @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

• 
  Forking Forklifter (@Angryyorkshire2) reported 10 minutes ago from Bradford, England

  @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 20 minutes ago from Keighley, England

  @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

• 
  kevin martin (@seatedskydiver) reported 25 minutes ago from Leeds, England

  @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

• 
  elle (@ElleMaisie_x) reported 39 minutes ago from Leeds, England

  @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

• 
  Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 52 minutes ago from Keighley, England

  @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

• 
  Richard Dale (@QwertyDesignUK) reported 59 minutes ago from Dewsbury, England

  @santanderuk close all of your branches and make it impossible to call. What kind of service is this?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura odell (@lauraodell13) reported 6 minutes ago

  @santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap

• 
  Oasis (@Oasisrvti) reported 10 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  Ilikefilmme (@Ilikefilmme) reported 10 minutes ago

  @santanderuk Can you please furnish me with a direct number or email address 4 the vulnerable customer team please as 1 of your staff members insisted on asking my dying mother 2 tell her the last payments she made as a security check even though she was itold thats not possible

• 
  The Navigator (@Navigator429) reported 12 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  Urmston Meadows (@UrmstonMeadows) reported 12 minutes ago

  @santanderuk Now Sandi has completely gone offline with "technical issues". You could not make it up. 40 minutes on hold and now this.

• 
  Citizen_SJ (@PatriotHoplite) reported 14 minutes ago

  Wonder why it so difficult / impossible to get hold of anyone at @santanderuk to help? are they in financial trouble? have they shutdown their customer service? @TheFCA @bankofengland

• 
  @Gaylesian (@gaylesian) reported 14 minutes ago

  @DrChrisParry @santanderuk What annoys me about banks is they close down branches don’t want to speak to you, However you have money in your account you want to transfer it you have to log onto your account know all your passwords yet they decline and you have to speak to them.

• 
  cookaburra (@weyheylad) reported 14 minutes ago

  @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help

• 
  cookaburra (@weyheylad) reported 15 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher

• 
  One under par (@Oneunderpar3) reported 16 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?