Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Brighouse, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Brighouse, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brighouse, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Brighouse, England
Latest outage, problems and issue reports in Brighouse and nearby locations:
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Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England@MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one
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Richard Dale (@QwertyDesignUK) reported from Dewsbury, England@santanderuk close all of your branches and make it impossible to call. What kind of service is this?
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elle (@ElleMaisie_x) reported from Leeds, England@MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc
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Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England@santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !
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Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England@MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all
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Forking Forklifter (@Angryyorkshire2) reported from Bradford, England@InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.
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kevin martin (@seatedskydiver) reported from Leeds, England@santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Terry (@iamedterry) reported@santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).
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ken little (@silverken67) reported@santanderuk complete waste of time. Went to a banking hub to submit form not available online. queue of 6,then couldn't photocopy anything so need to go to main branch. WTF!! Which is it? make it available online or keep your branches
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Mattster (@MattsterT3) reported@santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!
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Sorare Rhino (@FifaThing) reported@santanderuk So I speak to the team who deals with disputing and issues with transactions and they say 'meh nothing we can do' I speak to the fraud team and they say 'meh nothing we can do' even though I paid for a product that I didn't get! Your main concern was for a big company not me
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Egg Box (@EggBoxOfTricks) reported@IsntWorkingPod @HeadWarriorTWM @santanderuk D, obvs! Plus terrible optics given the current situation, which although totally unrelated is so jarring with his frivolous & mocking-like tone.
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Edward Terry (@iamedterry) reported@santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.
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Emily (@EmilyPearson6) reported@santanderuk is there an app issue? Just made a transfer into my account and it’s not showing
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Ali (@callyoubetty) reported@santanderuk It takes forever to take a photo the app accepts. I'm starting to whoever designed it hates Santander. I only keep the account for receiving and paying cheques. There's no point sending a DM as I can't see what you could do. Please just tell the relevant person to fix it. Thanks.
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Nicolas Tennant (@TennantNicolas) reported@santanderuk customer loyalty ? **** you ! sigh
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mariam (@elghwliyah) reported@santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP