Santander status: access issues and outage reports

Problems in the last 24 hours in Blackwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Blackwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Blackwater, England

Latest outage, problems and issue reports in Blackwater and nearby locations:

• 
  Corinna Reilly (@corinnareilly) reported 14 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Iain White (@WhiteIain) reported 31 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Joey Maley (@joeymaley) reported 42 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aidy (@Adey22) reported 5 minutes ago

  Can you confirm you had problems at your end with payments to Bet 365 on Friday afternoon? @santanderuk

• 
  audreygallagher (@audreygallagher) reported 13 minutes ago

  @santanderuk @TSB Letting elderly customers down badly..My dad's local branch was shut down so I drove 10miles to the next so he could withdraw cash while waiting for a new card. Shut for refurb!.Only that I was able to give him cash myself to tide him over he would be stuck 😡

• 
  aka James Bond (@FeelitWorking) reported 13 minutes ago

  @chalkey1973 @santanderuk are really bad for stopping transfers. If you try to buy something online, send money from savings to current account, answer questions and say you have not seen the item in person, they lock the account. Absolute pain trying to help relatives with this. It took ages

• 
  Technicslover (@technicslover) reported 16 minutes ago

  @nickkeca @santanderuk blocked my credit card for buying something from a supplier I'd used before and I authorised it with my fingerprint on the app. They still thought it was fraud. Then took hours to sort out. I need a new credit card provider as this is just over the top ****.

• 
  Tyler (@Empty_With_You) reported 17 minutes ago

  @santanderuk This is more than frustration. I had ONE text asking me to confirm my details were correct, I went on the app, my details are correct, there was NOTHING to confirm & NO warning that you’d block my account & prevent me from getting MY money.

• 
  Alan Santos (@alan7408) reported 17 minutes ago

  @santanderuk Thanks for quick reply. It is ringing but without answer! No even the automatic answer is working

• 
  name pending (@wozeruk) reported 25 minutes ago

  @santanderuk I need some help. I have been rejected for a basic bank account but by law you after accept me underpayment account regulation 2015 you are designated by HM treasury and must offer a basic account I fit the criteria can somebody help me with this inquiry

• 
  Msy (@MsyMiss754) reported 26 minutes ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

• 
  Kevin Baker (@KevinBa07776436) reported 26 minutes ago

  @gray_schofield @santanderuk This is typical poor service from banks. I used to work in an FCA regulated financial organisation and deal with Executive Complaints. Come on Santander do the right thing. Open the accounts, uphold the complaint and pay compensation

• 
  Manavmeet Singh (@Manavvv31) reported 27 minutes ago

  @hnjsamuels @santanderuk Modern banking somehow manages to make you feel both over monitored and completely unsupported at the same time. Blocking important payments while removing basic human service is the exact kind of thing that drives people mad. @hnjsamuels