Is Santander down in Blackwater, Hampshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Blackwater, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Blackwater, England
Latest outage, problems and issue reports in Blackwater and nearby locations:
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gill Humes
(@littlechickpea1) reported
@caitlinmoran Stay away from @santanderuk . Gone massively downhill with customer service so I too wil be moving business and current account to starling.
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R🔥nge Heating
(@RangeHeating) reported
from
Urmston, England
Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
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Fairworld
(@jaipeva3) reported
@ChutneyRebel @santanderuk Sorry to hear in my case I left the queue but Santander is performing crap customer services. They should at least tell you your position on the queue. Of course, they spent money on executives, parties and whatever.....
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account
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Karyn Reidy
(@KarynReidy) reported
Anyone working in the security team at @Santanderuk? You’ve blocked my account and asked me to call. I’ve been on hold for over 2 hours. After the 1st 70 mins an auto line picked up and hung up on me and I had to call back.
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Mr.Rob ⚡️🟥
(@Rob_H_500) reported
@santanderuk @santanderukhelp what sort of bank blocks your account for making a small payment and then closes its “24/7” contact center?! Stuck with no access to funds..!! Closing account ASAP!!! Insane!!
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RtwRich
(@RTWRich) reported
When 'chat' functions are so bad, it's quicker to go into branch to get an answer from @HSBC_UK @santanderuk @santanderukhelp Broken experience design, never-answered messages. Replacing old message systems that at least worked. All about mighty profit & extreme rewards for some?
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John Mowbray
(@jdmow) reported
@santanderukhelp After 3.5 hours waiting I got to speak to someone. I gave my details and he cut me off. He could ring back but he hasn’t. What a disgraceful service you have. Rarely come across anything as bad as this @santanderuk
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Fairworld
(@jaipeva3) reported
@santanderuk i had to leave the call after 37 minutes on a telephone queue. Santander saving money on staff, that IS CRAP service. Yes a crap service where in the queue they dont even tell you how long is left or your position in the queue.
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susan
(@acemsdavis1) reported
@santanderuk #Santander - half hour on hold to talk to a person and now another 40mins on hold transferred to queue for security to unlock online banking. Think I'll be looking for a new bank with better customer services!