Santander

Is Santander down in Betchworth, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Betchworth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Betchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Betchworth, Surrey, England 11/29/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Betchworth, Surrey, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomRedhill Mobile App

Community Discussion

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Santander Issues Reports Near Betchworth, England

Latest outage, problems and issue reports in Betchworth and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • dunkeldjack John Mellon (@dunkeldjack) reported

    @MorganBroadcast Not as bad as yours but I had a horrific experience with @santanderuk about 10 years ago. Escalated all the way up to CEO level but their only interest was defending themselves and blaming the customer. Closed every account with them & will never use again.

  • DavieNorrie David Norrie (@DavieNorrie) reported

    @tggleeson @jmason @santanderuk what is being done to fix the massive security vulnerabilities identified in your mobile banking app ? It looks like simply uninstalling the app doesn’t save me. Should I destroy my cards ?

  • RegionNe16 NE16 REGION (@RegionNe16) reported

    @santanderuk 3rd time trying to transfer from my account to my @monzo account. 3 times I've advised this is me making the transaction and not to block it. Again I'm being stopped, please have someone contact me to resolve asap. I also need to discuss the return of fees incurred -

  • glyndjenkins Glyn Jenkins (@glyndjenkins) reported

    @whufcne @santanderuk @santanderukhelp TSB offer a far better service as MrsJ can confirm!

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @_JessHayden @santanderuk Sorry to hear they’ve not given you the service you deserve - not at all surprised, sadly! X

  • pickersgill_tom Tom Pickersgill (@pickersgill_tom) reported

    @MorganBroadcast Hi Morgan, I'm so sorry this has happened. I've been thinking though, one thing not mentioned is how they physically gained access to your belongings in the locker. Was it forced? Either way this feels like an inside job. @santanderuk security has an obvious loophole which a..1/2

  • pllowry P L (@pllowry) reported

    @santanderuk #santander Now 40mins in a queue waiting to ask a simple question. No feedback as to what my place in the queue is. Another customer service joke, just as well it's a competitive industry.

  • whufcne Richard Johnston (@whufcne) reported

    Blimey @santanderuk @santanderukhelp why when it takes 3 hours + to eventually manage to report clear fraudulent account activity do you make the customer feel it’s they who are at fault ? Then to make matters worse we have to feel pleased it’s being investigated refund ? Maybe.

  • Fayeemery1 Faye Emery #FBPE #feminist 🔶 (@Fayeemery1) reported

    @MorganBroadcast This is awful. We bank with @santanderuk and recently we have had 2 occasions where they have not authorised an online banking transaction and frustratingly locked our accounts, without checks/calls. It sounds very haphazard rather than a systematic approach. 🤞 it gets sorted.