Santander

Is Santander down in Betchworth, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Betchworth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Betchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Betchworth, Surrey, England 11/20/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Live Outage Map Near Betchworth, Surrey, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomRedhill Mobile App

Community Discussion

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Santander Issues Reports Near Betchworth, England

Latest outage, problems and issue reports in Betchworth and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • accesstheglobe1 James Exton (@accesstheglobe1) reported

    @santanderuk I am expecting a phone call from your fraud team but want to know when they stop working. Can’t hang around waiting for your phone call all day! Also, can anyone recommend a bank with good customer service?

  • SamaHakim Sam Hakim (@SamaHakim) reported

    Absolutely had enough of @santanderuk customer service has been getting worse and worse and now beyond anything acceptable.

  • oshititsgord Gordon K Potter (@oshititsgord) reported

    @santanderuk Thursday Nightmare Story! Not a good look denying me access to my mum’s account to pay regular monthly care home fees even though I had established PoA long ago... and you wouldn’t tell me why!

  • broon_1981 Kevin C Brown (@broon_1981) reported

    @santanderuk great customer service. Didn’t hold on my first call as I was signposted to website, can’t do what I wanted. Try to call again to be told the office has closed…..early it would seem as stated online it’s 7pm it closes.

  • debdebgarrod deb garrod (@debdebgarrod) reported

    @santanderuk I have spent days trying to sort out my mortgage redemption. I am within 7 days of it expiring. No bank near me anymore, No response on the phone and the chat function keeps me waiting and logging itself off - please help?????

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

  • MikeMay69 Mike May (@MikeMay69) reported

    @santanderuk just emailed me abt switching off Retailer Offers. Email says the replacement "Boosts" will be "new & improved". This is impossible. If it's new, it didn't previously exist and thus can't be improved. If it's improved, it existed previously & therefore can't be new.

  • BellisFerreira Emma Bellis Ferreira (@BellisFerreira) reported

    Wow so I have had a massive amount of fraudulent activity on my account and @santanderuk customer service has been utterly shocking! No answers, refusal to pay back, terrible advice which has meant further fraud!

  • Posi61 Elena J (@Posi61) reported

    @santanderuk been trying to call customer service for two days but nobody answering?

  • Chriswebb_exmet Chris Webb (@Chriswebb_exmet) reported

    @santanderukhelp I rang the telephone number that @santanderuk asked me to call when the block was put on the app and online banking. After an hour today the call was finally answered and the matter resolved quickly.