Santander

Is Santander down in Betchworth, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Betchworth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Betchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Betchworth, Surrey, England 11/29/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Betchworth, Surrey, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomRedhill Mobile App

Community Discussion

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Santander Issues Reports Near Betchworth, England

Latest outage, problems and issue reports in Betchworth and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KateHollis14 Kate Hollis (@KateHollis14) reported

    @santanderuk I am very upset with the service I have received from you this evening. Charging me inappropriately, calling me by the wrong name, unable to help and passing me on to call up when the line is shut. #CustomerService

  • Tashmagicdragon Natasha Shirazi Raffle (@Tashmagicdragon) reported

    @santanderuk is your app down? I can see other people are having trouble with it too. I can't get onto it :/

  • v8ftw Kieran 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@v8ftw) reported

    @santanderuk is your UK android app broken? Won't even get to login section, just getting an error message saying "retry"

  • Chaeth Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇫🇷 🏳️‍🌈 🏴 (@Chaeth) reported

    @santanderuk no-one is answering your phones and your on-line chat isn't working. I have been on hold for 38 minutes trying to talk to you after going in to one of your branches and being told to call you. What the hell is going on?

  • PeteBoswell Pete Boswell (@PeteBoswell) reported

    @santanderuk Over 2 hours on hold, disconnected during conversations with 2 operators, only to be disconnected again when I called back. What a shambles and quite possibly the worst customer support I have encountered…ever!

  • irelandcj Chris Ireland (@irelandcj) reported

    When I get a cold call from an unknown number I never answer. I look online to see what it says and block if it looks suspicious. So, @santanderuk @santanderukhelp could you please tell your SECURITY TEAM in Milton Keynes I've now unblocked the number they tried calling me on.

  • TeamGill Ricky Martin (@TeamGill) reported

    @santanderuk can you please tell me why my esaver account is still 0.75 and not the 1.50% advertised on your website

  • Jamie199222 Jamie brewer (@Jamie199222) reported

    @santanderuk is online banking not working??

  • Chaeth Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇫🇷 🏳️‍🌈 🏴 (@Chaeth) reported

    @santanderuk I have now been on hold to you for and hour and a quarter. This is after i took the time out to go into town to resolve this issue at the branch but they could not do it and advised me to call. Do you consider this to be an adequate level of support?

  • itsmezeexx Zee (@itsmezeexx) reported

    @santanderuk is your app down? Every time I try to open it - it says oops sorry try again later