Is Santander down in Betchworth, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Betchworth, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Betchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (37%)
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Mobile App (37%)
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Login (21%)
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Transfer (5%)
Community Discussion
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Santander Issues Reports Near Betchworth, England
Latest outage, problems and issue reports in Betchworth and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kirstie Kelly
(@kirstiekellyltd) reported
@santanderuk I can’t see my current account online or through the app. Is there a problem?
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mancitygirl
(@Gill42413983) reported
@santanderuk “ look, just do it over the phone, that’s what we’d have to do anyway and we’ve got no appointments for three days” Jesus. Thank God I don’t bank there and thank God Mum And Dad in the 80s didn’t have to register the death and deal with this awful behaviour
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Andrew Cameron
(@bath_handyman) reported
@santanderuk your customer service is appalling!! I am overseas and your number for customer services is permanently busy, your online bot 'Sandi' is worse than useless. I need to speak with someone urgently. My card is blocked and I can contact anyone. 😡
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Anna Banana 💙
(@Scottish_Banana) reported
@MartinSLewis Can't see on the app or the website how to change the @santanderuk limit
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flygirl
(@ThorntonRigg1) reported
No @MaddiePlease1 doesn't have access to internet banking w you because you can't sort it. That’s the problem. That & your inability to accept that she has sent all documents you asked for & has moved house. And she's now a widow. #santandershambles @santanderukhelp @santanderuk
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Lillian Hepburm
(@lillianhepburn) reported
@santanderuk why are you so obstructive when dealing with customers? The lack of a consistent response from customer services is infuriating!! There is also a significant lack of communication from you with other banks, preventing progress!! I regret being a customer 😤
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🧡Nellie🧡
(@Nellie_Ville) reported
People, what banks are you with and do they have good customer service? Because @santanderuk @santanderukhelp are making me want to pull my hair out
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Matt Tomkin - Tao
(@matt_tomkin) reported
from
Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
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Shanna morgan
(@Shannam16752382) reported
@santanderuk why is impossible to change your payment date for loans or mortgages, making it purposefully difficult , even chat teams “are not loan trained” not everyone has time during day to sit for hours on hold !
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AndrewJamesFilms
(@Cm2lm) reported
The customer service person on the phone (after about an hour of calls) couldn’t help me they said they didn’t know what to do. I’ve been with Barclays all my life. Maybe it’s time to change. I wonder if @santanderuk would like my business.