Santander

Is Santander down in Betchworth, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Betchworth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Betchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Betchworth, Surrey, England 11/30/2025 23:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near Betchworth, Surrey, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomRedhill Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Betchworth, England

Latest outage, problems and issue reports in Betchworth and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreaInSurrey Andrea 🇪🇺⭐🔶🌹#GTTO#FBPA🍷😊#RejoinEU#FBPE (@AndreaInSurrey) reported

    @santanderuk I've been trying to extend the term of my Santander mortgage but it is has taken so long and been handled so inefficiently that I no longer qualify as the ONS qualification criteria has changed. Appalling service.

  • RWarren1966 RoyWarren1966 (@RWarren1966) reported

    @santanderuk Get your customer service telephone lines sorted out instead of wasting money on pathetic unprofessional TV adverts with two overgrown schoolboys.

  • dave28263 Dave (@dave28263) reported

    @santanderuk fast payment service is a terrible been waiting since 6:00 last night for my money

  • fancy_temi Podcast link in bio ❤️. (@fancy_temi) reported

    @santanderuk something is happening with my account and honestly I’m getting very upset! Please can someone reach out to me. I’m not able to speak to anyone from customer support cuz no one is picking the call !

  • dave28263 Dave (@dave28263) reported

    @santanderuk fast payment service load of ****

  • fridge_girl Lisa-Jayne Cook FInstR FWES 💙💛🌈🌱 (@fridge_girl) reported

    @santanderuk can you help with this please ? @premierinn are not responding

  • Beastier1 Richard Peters (@Beastier1) reported

    @santanderuk Do you have a complaints process that can be resolved quicker than your advised 6-8 weeks? I have a critical & time sensitive issue requiring immediate resolution as a result of advice previously provided by yourselves and seems you have no flexibility to help

  • kewcumb3r Emma 🐾 (@kewcumb3r) reported

    @santanderuk hi I have locked myself out of online banking but need to make a transfer to someone I have already set up - can I call telephone banking to do this even though I’ve requested new log in details for my online?

  • JohnBechtel2 John Bechtel (@JohnBechtel2) reported

    @santanderukhelp Why are you using a bot to respond to customer tweets @santanderuk? Might as well be talking to a brick here.

  • VMildew Victoria Mildew (@VMildew) reported

    Is there a @santanderuk victims support group out there? I need something to do till they decide I can use my own money.