Santander

Is Santander down in Betchworth, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Betchworth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Betchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Betchworth, Surrey, England 11/27/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Betchworth, Surrey, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomRedhill Mobile App

Community Discussion

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Santander Issues Reports Near Betchworth, England

Latest outage, problems and issue reports in Betchworth and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • J1M80_M3D James Medley ⚡️ (@J1M80_M3D) reported

    @MorganBroadcast That sounds terrible I won’t be using @santanderuk in the future. My building society blocked my card when I tried to buy £250 of crypto once, I hope they would do the same if larger amounts of money were spent at any high street shop

  • GabbyGasDoc Gabby (@GabbyGasDoc) reported

    @DrLindaDykes @santanderuk Makes me grateful I rarely carry Cards on me... it's awful isn't it!

  • TahminaOnree Tahmina 🇬🇧 (@TahminaOnree) reported

    @MorganBroadcast Shocked and sad to read this and how awful all this is. Appalling behaviour from @santanderuk and @VirginActiveUK hope you get your money back 🙏🏽 and scums get caught. The world is f’d up with disgusting people 😔🙏🏽🤬

  • Sian_Rowland Siân Rowland (@Sian_Rowland) reported

    @bethanyrutter @Magic_Kitten @santanderuk Yikes! Shocking lack of support. I've always trusted Sanrander but obviously time for a rethink.

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @agegarton @MorganBroadcast @santanderuk You can't make a formal complaint to the Ombudsman until 8 weeks have passed and you've had a letter from the company (Santander) to say the problem cannot be resolved. Once the Ombudsman takes it on and comes to a decision, that decision is final and you cannot raise it again.

  • Jon_Ayre Jon Ayre (@Jon_Ayre) reported

    @EwanToo @santanderuk Sounds like @santanderuk seriously sucks here. Banks have a fund for this type of thing. It's essential for banks to maintain trust in the electronic payment ecosystem or their whole model falls down & to do this thefts like this need to be quickly refunded with minimum publicity

  • emlenna90 Em (@emlenna90) reported

    @Bearlykat @Santander @santanderuk This is not a lone instance - my friend had a similar experience. There must be a workaround in cases where the victim cannot access phone or email.

  • eljmayes Edward Mayes (@eljmayes) reported

    @MorganBroadcast I had terrible issues with the Lincoln branch of @santanderuk a few years ago when a manager went into my account and changed my direct debits without my knowledge. Never did get an apology from said manager. I hope you get things sorted quickly.

  • SLBirdintheTree Sarah Chambers🇺🇦💙 (@SLBirdintheTree) reported

    @MorganBroadcast The sad thing is it shouldn’t take a Twitter storm for @santanderuk to do the right thing. Not everyone is tech literate. They should have done the right thing straightaway for you and for all customers who face this issue. It makes me angry and nervous as another customer.

  • antoniac08 antonia (@antoniac08) reported

    @MorganBroadcast @santanderuk @VirginActiveUK How awful, hope you’re OK and that Virgin take some responsibility asap