Santander

Is Santander down in Aylesford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Aylesford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Aylesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Aylesford, Kent, England 03/13/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Aylesford, England

Latest outage, problems and issue reports in Aylesford and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • E77Sonia SoniaE77 (@E77Sonia) reported

    When you try to change your phone number on @santanderuk online banking and it sends a message to your old number for security. Website designers/security people obviously didn’t think that through.

  • itsstuartlane Stuart Lane (@itsstuartlane) reported

    @santanderuk disappointed by 40 minutes and counting wait for fraud department. Tried reporting online but not enough support offered. #CustomerService

  • arcashmore Andrew Cashmore (@arcashmore) reported

    Appalling service from @santanderuk trying to help our two Ukr refugees open bank accounts. @krishk Even thinking of cancelling own personal account….

  • vancouverbrit Mark Mitchell 馬可友 (@vancouverbrit) reported

    @santanderuk joined you recently but I’m looking at leaving. Basically impossible to pay into my account. There’s no branch anywhere near and now I’m at one, your staff have served zero customers in 10 minutes so far.

  • TheHassNo1 Dave Hassett (@TheHassNo1) reported

    Great customer service this morning by @santanderuk - ten minutes on hold to be cut off 🤬🤬

  • stevenoverman steven overman (@stevenoverman) reported

    @santanderuk is the most broken bank I've ever experienced. Hours on hold to unlock an account that they blocked due to their own errors. Twice in a month.

  • LukieLudlow7 Luke Ludlow (@LukieLudlow7) reported

    @willow1886 @santanderuk I had someone fruadantly take £895 out my Santander account over a month ago John I received a letter from the fraud department today saying please allow us another 20 working days to look into this complete shambles @santanderuk are

  • LilyBethElle LilyBeth (@LilyBethElle) reported

    @santanderuk Stuck on hold trying to get help for an unrecognised transaction that I’m concerned is fraudulent - would be great if you could have a dedicated fraud helpline in future! The auto-voice keeps telling me to give up and try another day…

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • cashmosa_65 Sarah Cashmore ✝️.〓〓💙🇺🇦🌻 (@cashmosa_65) reported

    I’ve phoned my local Santander branch 14 times since 9.15am this morning and keep getting the message “sorry this line is busy” Our 2 refugees completed bank acc apps 2 wks ago & have heard nothing. We were told it would take 3-5 working days to process!! C’mon @santanderuk!!!