Santander down? Current status and problems in Ashton in Makerfield, Borough of Wigan, England

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashton in Makerfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 9 minutes ago from Widnes, England

  @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 19 minutes ago from Widnes, England

  @santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 21 minutes ago from Widnes, England

  @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 28 minutes ago from Widnes, England

  @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 35 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RobVScustomerservice (@IwantmystuffA) reported 3 minutes ago

  @santanderuk why make me tell you I’m going away if you don’t do **** when I do!!!! What is the point. Now I have no money no credit and no hope. Just doing to start a new life as a beggar on the side of the road all thanks to @santander

• 
  RobVScustomerservice (@IwantmystuffA) reported 3 minutes ago

  @santanderuk still stranded in African because of your incompetence. Still can’t use my money because of your incompetence still won’t get a call back because of your incompetence. 0 help 0 care

• 
  Charlotte Morgan (@MorganBroadcast) reported 4 minutes ago

  After a long wait on hold to @santanderuk, a lad (chewing) answers. Me: "I'm told there's an update on my case?" Him: "Oh yeah, you ain't gettin' your money back" Me: *broken* "But...why?" Him: "Because they used your pin number." This is where it gets interesting...sort of

• 
  Jack Lane (@JackLan33772356) reported 6 minutes ago

  Legal advice needed human rights or housing solicitors.please? A disgraceful repossession. Over single mum lost business to COVID. @excludeduk with little assistance. In fact she was given £746. And @santanderuk took all of it, whilst telling her we tried to help u. Kids? Food?

• 
  Fi-sairelbe🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@sairelbe) reported 6 minutes ago

  @santanderuk, is there a problem with using cards atm? Both my accounts been refused using contact less and pin. Thank goodness the hubby carries cash

• 
  Ak A (@AkA56021900) reported 6 minutes ago

  @santanderuk after my previous tweet about the aspire scholarship, I have got 3 emails which look suspicious with numerous spelling errorsPlease can I get a phone number for the scholarship grant department whom I can speak with directly to clarify this issue. #Neverstoplearning

• 
  Dan Wilson (@DanWils93144319) reported 7 minutes ago

  @santanderuk Tried on 3 occasions to pay cash in through the cashpoint in Wigston Leics. Each time that facility hasn't been working. I can't get to a branch in normal opening hours.Doesn't help that you closed the Oadby branch either. Maybe time to look at closing my account

• 
  Stewart Mitchell.💙 (@stewspecs) reported 9 minutes ago

  @santanderuk Dont you want new Students to open bank accounts? Child been asked for proof of course which sadly doesnt have her FULL NAME & ADDRESS. Then the upload portal doesnt work & the phone line asks for bank account number she doesn't yet have. Can the Branch help?

• 
  roofusruffcut (@roofusruffcut) reported 10 minutes ago

  @santanderuk Customer service a complete joke, 35 minutes and counting on hold to speak to security

• 
  Lee Bart #UJO (@leedbartz) reported 15 minutes ago

  Anyone else hitting issues when trying to open the Santander app? Can't open on 2 Samsung phones or an iPad... 🤔 #santander @santanderuk @santanderukhelp @bancosantander