Is Santander down in Ashton in Makerfield, Borough of Wigan, England?
Problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashton in Makerfield, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at Santander
Santander is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (55%)
-
Login (24%)
-
Website (12%)
-
Transactions (7%)
-
Withdrawals (2%)
Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Chorley |
Website | |
| Bolton |
Mobile App | |
| Liverpool |
Transactions | |
| Bolton |
Mobile App | |
| Wigan |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Ashton in Makerfield, England
Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:
-
Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
-
Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
-
Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
-
Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
-
Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Simon Gilby
(@PedalDad) reported
@santanderuk you are causing me a lot of stress today. had a problem with app. called to fix. now the lady has accidentally locked me out of all online banking. now transferred me to complain and now on hold for 10 minutes after confirming security... 90 minutes in. hel
-
The Vegan Separatist Ⓥ
(@SeparatistVegan) reported
@santanderuk do you currently have problems with card payments? Both my card and phone both declined payments, but using tsb payment went through no problem.
-
Millings Own
(@MillingsOwn) reported
@santanderuk you locked my account a week ago while I was sending money to my other account, your lines are never free, online chat is a robot and I have no access to my online banking and this is after all the trouble you caused on the 1st July and the locked the account on 2nd
-
Kevin Anthony Haynes
(@kevihaynes) reported
@bancosantander @santanderuk Do you believe in modern slavery? Your website claims you are against it, yet your employees do best to modern slave me, via chicanery + avoidance beyond 30 days of clearance and payment of bank funds for my U.S studio work. I want access to my money.
-
Jayne Rooke Ⓥ🌱🌍💙 (she/her) #pigoneer
(@JayneHarrison3) reported
@santanderuk is there a problem with your online system? I'm trying to move funds from one account to another and it's saying insufficient funds, despite there being enough funds. It's driving me potty.
-
Andrew Fyfe
(@_Andrew_Fyfe) reported
@tomduncalf @santanderuk Whoever you choose, don’t let it be TSB! Had used TSB for personal and business banking and it’s been honestly the worst customer service I’ve ever received!
-
Eng Wei Chua
(@engweichua) reported
@santanderuk I'm trying to do some online banking but after logging in it sends me back to the login page. If I do get in, as soon as I perform an action I get kicked back to the login page. Help!
-
Tracy
(@twittwittawoo1) reported
@santanderukhelp Finally a resolution - found a bank who will talk to me and who will do a switch for me That’s after another 2 working days of long phone calls to Santander Frankly disgusting behaviour from @santanderuk and I would advise companies to stay clear of their online only account
-
j o h n j a m e s d u f f y
(@JohnJamesDuffy) reported
Absolutely dreadful service from @santanderuk. I have been trying to contact their fraud department for getting into two hours now with no success. 👎👎👎👎
-
Caroline Beddow
(@CarolineBeddow) reported
Great professional customer service this week @DirectLine & @LordsCricketGr1 👍 however can’t say the same of @santanderuk shockingly rude, in accurate & during office hours, THE COMPLAINT DEPARTMENT were not taking calls #Shocking #poorcustomerservice