Santander down? Current status and problems in Ashton in Makerfield, Borough of Wigan, England

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashton in Makerfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 6 seconds ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 3 minutes ago from Widnes, England

  @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 9 minutes ago from Widnes, England

  @santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 11 minutes ago from Widnes, England

  @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 12 minutes ago from Widnes, England

  @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 19 minutes ago from Widnes, England

  @MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 53 minutes ago from Widnes, England

  @MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anne buchanan (@aenn1) reported 33 seconds ago

  @santanderuk took out an Isa haven’t received my gift voucher yet. Who can I ask about this, not easy to get an answer from anyone on the website!

• 
  𝙘𝙖𝙡𝙪𝙢 (blue tick) (@clegnut) reported 41 seconds ago

  @santanderuk how ******** do i find my ccv number? why have you gotta make it so difficult

• 
  Midlife Smarts - Jill Creighton (@MidlifeSmarts) reported 2 minutes ago

  Whil @santanderuk pay @AntandDec gazillions I cannot get answer to a simple question in branch or online. Can I suggest new strategy 1 Dump the Ant & Dec ads 2 Employ more people I’m a customer - Get me out of here

• 
  DMG2505 (@dmg2505) reported 4 minutes ago

  @santanderuk How do I contact your Data Protection Officer to get you to stop mixing customer's personal information? Phone numbers and postal address are futile because the former provides no customer evidence and the latter is unlikely to be delivered by Royal Mail.

• 
  Sukh ****** (@sukh_sanger) reported 10 minutes ago

  @santanderuk @santanderukhelp @santanderukbiz Is anyone having issues with sending multipayment? I cant stop the payment and send everyone their wages individually. I am taking phone calls from my 35 staff who are livid!😡

• 
  Chloe (@vauxhallwoman) reported 12 minutes ago

  @santanderuk Cannot log into app - it's just hanging. Do you have problems? Thx.

• 
  aronh (@haronsmc) reported 14 minutes ago from Falkirk, Scotland

  @santanderuk my daughter is trying to contact from Dubai, the number she has is not working?

• 
  Faye Morrison (@HenrysAngel17) reported 16 minutes ago

  @santanderuk just got off the phone with one your customer service people 1000# rude and he hang up on me when I called him out! Will DM you details of my call and my legal names

• 
  🖤 Andrea 🖤 (@purplevamp666) reported 17 minutes ago

  @santanderuk Just spent over an hour trying to transfer my kids bonds over. Have been passed to 4 different departments. My phone's battery died. YOUR TELEPHONE SERVICE IS A JOKE 😡

• 
  Thierry Bourret 🇺🇦 (@thierryshead) reported 17 minutes ago

  Call from @santanderuk this afternoon... Can we go through security, sure we can. We go through set of questions, then she tells me: Let me pull up your file to see why I called you... Don't #wastemytime, know why you are calling before you pick up the phone. I put the phone down