Santander

Is Santander down in Ashton in Makerfield, Borough of Wigan, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ashton in Makerfield, Borough of Wigan, England 03/10/2026 08:45

March 10: Problems at Santander

Santander is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England

The most recent Santander outage reports came from the following cities: Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeigh Transfer
United KingdomLeigh Mobile App
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomChorley Website
United KingdomBolton Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BhavikrShah Bhavik Shah (@BhavikrShah) reported

    @santanderukhelp @santanderuk - Finally managed to get to someone after 2 hours and they disconnect your call. Has to be the worst customer service ever.

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp That does not solve my problem. I have just spoken to a customer service team member who wanted to put me back in a tele queue. The only way to get a member of your mortgage team to contact me is to cancel my direct debt. I was then told a manager could not ring me. santanderuk

  • Matandtired To the right 🇬🇧 🇬🇧 🇬🇧 (@Matandtired) reported

    @santanderuk Chat facility doesn’t work, says it will pass to an agent and nothing happens. Shocking service

  • kim_h_1 Kim Horstmanshof (@kim_h_1) reported

    @leedsjourno @gregkfoley @santanderuk But don’t forget that your energy provider is likely to cut your direct debit by £67 in each of those months due to the £400 government winter fuel bill help, so the cashback is likely to be much less than what it was before…

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @MartinSLewis Trouble is that many of us are trying to do that but @santanderukhelp @santanderuk is making it impossible to do. Hours waiting on the phone, can’t do it online and no branches. No one seems to care

  • Webbo2306 Webbo (@Webbo2306) reported

    Now got a 90 mins round trip walking to Santander Bexleyheath because @santanderuk won't let me put money in via the post office which is 5 mins from my house. Such a poor customer experience banking with @santanderuk now 👎

  • ReturnToIndy Elaine (@ReturnToIndy) reported

    @santanderuk Your online via app customer service is shocking! I have a cheque to pay in but my local Santander closed down in Kirkcaldy. 3 times in last 4 wks l contacted the bank via app & was told by 2 customer service that pay in envelopes would be sent,...

  • sharky_park SharkyPark (@sharky_park) reported

    @santanderuk - Who said waiting in your telephone queue for 45mins before giving up is acceptable? Where is this ridiculous hold time recorded & Reported? @financialombuds - This is a UK wide problem of zero regulation. #BadUKBanks

  • mcsporran_james Kilmamouse (@mcsporran_james) reported

    @santanderuk @VictoriaScone Answer the phone. Yer customer service is #dreadful . Employ more staff. On hold...#awful

  • helenturner67 Helen Turner (@helenturner67) reported

    Nor sure how many times i should phone @santanderuk @santanderukhelp for help, only to sit in a queue and then get my call cancelled. Absolutely fuming right now! Looks like I'll be going back to @firstdirect 😡 #diabolical #poorservice #Santandercustomerservice