Is Santander down in Lightwater, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (24%)
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Login (24%)
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Transactions (22%)
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Mobile App (22%)
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Withdrawals (7%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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JoHo
(@jonny5068) reported
Why is @santanderuk's customer service designed by people who hate customers? Loads of excuses inferring Covid's the reason their service is crap problem without saying it explicitly. 4 mins of preamble drivel to get in a long queue to talk to someone. Crap crap crap.
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Stephanie Lewis
(@ffyrestarr) reported
@will_hawtin @santanderukhelp @santanderuk That's awful. Anyway of reporting to police instead?
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Divya Hirani
(@Divya10Hirani) reported
Customer service, we have had for the past year has been appalling. Requested new online banking details and kept getting told you should receive them in 10 days. 6 Months gone by. Then decided to close our ac 2 wks ago and have not received anything. @santanderuk
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Formula Lunch
(@FormulaLunch) reported
@santanderuk Why the hell is your online banking site not working. Tried to pay the CC this morning...tried tonight and still it shows an error! If you don't want paying fine but I tried, several times.
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John Carvey
(@JohnCarvey4) reported
@santanderuk I have just been into my local branch (Angel, London) to deliver mail for a fake account opened at my address but in a different name. The bloke literally said 'what do you want me to do about it?' and refused to even accept the letters with a PIN code and log in
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adrian Junk
(@adrianJunk1) reported
@santanderuk Hi santander I download an update for my mobile banking but It won't not let me log in why is this
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Lisa Herbert
(@lherbert09) reported
@santanderuk Can you help? I tried to deposit cash today at 2 branch ATMs and neither would accept cash deposits. Do I have to physically go into the branch to do this?
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Miss Penny Longstocking
(@pennylongstckng) reported
@santanderuk seriously guys... even the NHS app runs without issue and here you are, a bank cutting customers from their money.
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(((ArabellaLovejoy)))
(@ArabellaLovejoy) reported
Shrewd move @santanderuk, update the app, to a version my friend's phone cannot use, and then when she tries to log into the web site, she is asked to verify the log in, via the app she can no longer access.
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james 🇬🇧💙⚽
(@jamie14smith) reported
@santanderuk is Santander free phone down to transfer money