Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 02/07/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Santander outage reports came from the following cities: Slough, Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Mobile App
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomFeltham Withdrawals
United KingdomFarnborough Website

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • steturner06 Steven (@steturner06) reported

    @santanderuk hello is there any issues as I can't transfer any funds .it says sorry something went wrong

  • WozxAmbassador WozxAmbassador (@WozxAmbassador) reported

    @santanderuk Santander when will you give customers a chance to help the environment by bringing out climate change bank accounts? I want to support businesses that care about the environment. #wozx @EfforceOfficial

  • alexarcher90 Alex Archer (@alexarcher90) reported

    @santanderuk @santanderukhelp just sat in your Ipswich branch like a lemon for half an hour. Had an appt at 12:15 that I have been trying to arrange for weeks due to no availability and when I finally book an appt, you can’t be bothered to turn up? Cracking customer service 👍🏼

  • downtothewood Down to the Wood (@downtothewood) reported

    @santanderuk You are trashing my business! Non @VodafoneUKBiz texts haven't been working in my area for months, so no OTP's so can't set up new payments. Online chat not working on my PC (advised to use another -don't have one) 40 mins on phone, sent me stuff that needs OTP =QED

  • grahampinder13 Graham Pinder (@grahampinder13) reported

    @santanderuk hi can someone help? I signed up for a 1 2 3 account but haven't received my temporary security number or my card (dispatched 27th October)

  • rachii27 Rachel McGinley (@rachii27) reported

    Why is @santanderuk @santanderukhelp so useless. Need to contact my bank yet no way to talk to a person on the online chat and no email address… some people work and can’t sit on the phone for an hour to solve the issue. Why doesn’t anyone have email nowadays?

  • MrWusPigs Mr Wu’s Pigs (@MrWusPigs) reported

    @gatwardian @santanderuk Yep. Couldn't make payment in supermarket. Clearly Santander are having problems but just not admitting it!

  • mattmcg1994 Matt McGuinness (@mattmcg1994) reported

    @santanderuk your customer service is atrocious. Your staff seem inept unfortunately. The simplest of requests that should be completed instantly are instead done incorrectly or just not done at all.

  • Neoshappy Colin Paterson (@Neoshappy) reported

    @BTC_Archive @santanderuk does this mean that you guys are going to support clients that use crypto aswell now?

  • atoolshed2003 Andrew Toal (@atoolshed2003) reported

    @santanderuk absolutely hopeless. Block my account then can't get them to answer their "helpline". It only runs til 8pm, it should be 24hr. Think I'll be switching away. Useless, on phone for 30 minutes then they hung up