Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 01/17/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham, Woking and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomFeltham Withdrawals
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Bonnie_Man Bonnie (@Bonnie_Man) reported

    @santanderuk Set up a joint account but only he gets emails about the switch. I set it up so why is he getting the main emails? We've both got login emails and post so why not the switch too? Not the first time this has happened when the man gets the details and not the woman!

  • MattyLewin Matty Lewin (@MattyLewin) reported

    @santanderuk How do I get in touch with customer services on here please

  • geoffcwatts Geoff Watts (@geoffcwatts) reported

    The #customerservice from @santanderuk has been pretty atrocious. Using the app for support is ridiculous. Requested a balance transfer nearly a month ago and it still hasn’t happened despite being told 3-5 days #overdrawn

  • DavidBe41782823 David Bell (@DavidBe41782823) reported

    @TfL @santanderuk have spent 40 mins today on two occasions searching for docking stations (7 on total). Very poor logistics and really poor customer experience.

  • rob_inn Robin Childs. 💙 (@rob_inn) reported

    @santanderuk possibly the most difficult organisation to actually speak to … no branch phone number and just a message service on the national phone number - too frustrated for words !!

  • khalidabz05 K🎬 (@khalidabz05) reported

    @santanderuk I had the most horrendous time with your bank I’ve already switched what a terrible service and trash staff I’m advising all my friends and family do not bank with these people

  • journalist_lazy LazyJournalist (@journalist_lazy) reported

    @santanderukhelp Enact Conveyancing Ltd are an absolutely terrible company, you @santanderuk appointed this **** shower of a company to manage our re-mortgage. They haven’t and it’s now cost us hundreds of £££’s

  • commandodev Ben Ford (@commandodev) reported

    @santanderuk has to be the worst online experience I've had for several years. Phones support doesn't work. Literally have no idea how to talk to someone about me account. Hopeless!

  • KFBPHOTO KEVIN FITZMAURICE-BROWN (@KFBPHOTO) reported

    @santanderuk Then as a bank you should employ more people to answer customer needs ! Don't blame the customers.

  • charlieslocs78 Charlotte Slocombe (@charlieslocs78) reported

    @santanderuk @antanddec I can't believe how horrendous service whne trying to complete simple tasks, especially when considering vulnerable customers