Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 03/13/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Santander outage reports came from the following cities: Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Mobile App
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomFeltham Withdrawals
United KingdomFarnborough Website

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Bexx_xx Bexx (@Bexx_xx) reported

    @santanderukhelp @santanderuk why does your fraud telephone number actually now just go through to the ‘Business Account’ team. Then you get passed around and on hold for 20mins and counting. Brilliant service for your vulnerable customers at risk of fraud!

  • Bonbonsugarplum Vonnie_K (@Bonbonsugarplum) reported

    @santanderuk @santanderukhelp yet again when I log in online to REDUCE my overdraft it states unable to accept your request. I have raised this several times over the last year. I wonder why you don’t fix it?! #debt

  • DavidBe41782823 David Bell (@DavidBe41782823) reported

    @TfL @santanderuk have spent 40 mins today on two occasions searching for docking stations (7 on total). Very poor logistics and really poor customer experience.

  • chris_mulveen chris (@chris_mulveen) reported

    @santanderuk Tried your online service and its shocking, just automated so no further with query, i give up !

  • charlieslocs78 Charlotte Slocombe (@charlieslocs78) reported

    @santanderuk @antanddec I can't believe how horrendous service whne trying to complete simple tasks, especially when considering vulnerable customers

  • jakkimagee B (@jakkimagee) reported

    @santanderuk I have been waiting to talk to someone now for 45mins. I understand the current situation but need some help

  • ThomasFairley10 Thomas Fairley (@ThomasFairley10) reported

    @santanderuk is there a problem with the mobile website? Each time I try and access a page it just gets me to log in again and again…

  • BassSei Sei Bass Rock! (@BassSei) reported

    @santanderuk if you are going to send a code to my phone on The online banking site. SEND THE ******* CODE FFS!

  • hammerett Claire gibson (@hammerett) reported

    @santanderuk how do I get through to you, no email on your website your chat is useless I need to speak to sombody

  • joburgfoodE multi-vaxxer (@joburgfoodE) reported

    @santanderuk Your service is truly terrible. I've been holding for 22 mins and now told to phone again for the Fraud Line to rectify *your* *error* and to expect a wait of up to one hour??! You need to hire some humans...