Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 03/31/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Santander outage reports came from the following cities: Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Mobile App
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomFeltham Withdrawals
United KingdomFarnborough Website

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • domino domino ❤️🏳️‍🌈🏳️‍⚧️🇦🇹 (@domino) reported

    Hey, @santanderuk isn’t it about time we had the banking app on Apple Watch? It’s available on the Spanish site, so you’re half way there! Come on, treat your customers!

  • LeeroyLee2 Leeroy Lee (@LeeroyLee2) reported

    @santanderukhelp @santanderuk are happy for fraud to be committed and will do NOTHING to help, im tempted to go in and handcuff myself in store till we get help

  • srodgers5497 bangorguy_ni (@srodgers5497) reported

    @santanderuk I have been waiting since Friday for your complaints team to come back to me or should I say "investigate" Santander deleting and/or selectively not paying DD's AGAIN. 6th time I believe?! Not good enough. Your contact centre can't help. Please contact me ASAP!

  • NotDeadYetMate AnotherToffee (@NotDeadYetMate) reported

    @alan_gibbons @santanderuk They really do not give a ****, mate.

  • ImHayleyOsborne Hayley Osborne (@ImHayleyOsborne) reported

    @santanderuk how is it possible for a retailer to access a bank account balance and available balance from a card machine used for payment. And is this legal? Especially if they don’t inform you what they are doing first?

  • alan_gibbons Alan Gibbons (@alan_gibbons) reported

    Approaching an hour on hold! WTF @santanderuk

  • ___Louisa____ S’more or less (@___Louisa____) reported

    Well I’ll never ignore @MartinSLewis surveys again! @santanderuk repeatedly lowest in customer service and I agree! Trying to pay my credit card, on hold for 3 x 20 mins…. do they not want me to pay?? 😡

  • Dave0London Dave (@Dave0London) reported

    @LynneDMNoble1 @santanderuk This is awful what are they playing at?

  • LeeroyLee2 Leeroy Lee (@LeeroyLee2) reported

    @santanderuk WHY WONT YOU HELP A HARD WORKING CUSTOMER!!!!!! YOUR SECURITY TEAM IS A JOKE! C#NTS. ROBBED BY THE BANK. HAPPY TO PAY MILLIONS TO ANT AND F#CKING DEC THOUGH!!

  • ThisIsAshley_G 🆃🆁🅰🆅🅴🅻 🅹🆄🅽🅺🅸🅴 🛫🚢🗺🎢 (@ThisIsAshley_G) reported

    Well, thanks to @santanderuk, that's 80mins of my life I won't get back. 52mins on hold😫 (seriously, you cannot continue to blame #covid, something we've now lived with for 2 years!) Then 20 mins to diagnose the card problem. Think you need to up your game a little? #Banking