Is Santander down in Lightwater, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Website (27%)
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Login (18%)
Community Discussion
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Santander Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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SJM History 🇺🇦
(@historysjm) reported
Hi @santanderuk, I joined you recently yet you have frozen my internet banking when I tried to transfer money for no apparent reason and I have now had to be on hold on the phone for over an hour. Shocking customer service!
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Gogger
(@Gogger16) reported
@tugboat26 @santanderuk @Barclaycard Yup, app having server errors.
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Harry Paget
(@paget_old) reported
@bluediamond62 @santanderuk “I can’t access my system right now.” Me: You working from home? “Yes. I’ll need to put you on hold till I find out what’s wrong.” *hangs up on me*
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l_Hicksy_l
(@lHicksyl1) reported
@santanderuk your customer service is dreadful, 3 hours waiting yesterday and been an hour so far this morning, are you going to start reimbursing for my time spend on hold?
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Rob Baskind
(@RobBaskind) reported
@santanderuk account is blocked and just got through to someone after waiting for hours and they said they'd ring straight back and havent What's going on? Poor customer service!!
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pubquiz60
(@pubquiz60) reported
@santanderuk How can you think it’s acceptable to be on hold for your mortgage support for over one hour and still no answer. The number 0800 028 6063. 😡😡
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marilyn polden
(@misswoo64) reported
@santanderuk please can you help me get a mortgage statement. All phone lines have huge waiting times
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Wills
(@Wills_Latimer) reported
@santanderukhelp @WeekendCandy @santanderuk your app is down and transfers.
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Pete Hotchkiss 💙 🇺🇦
(@petehotchkiss) reported
Gave up being on hold for 40 mins. Looks like @santanderuk are having serious issues processing transactions today. But frustratin given at Westfield's to pick our birthday pressure for Mrs H @Chase account to the rescue #Santanderdown
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MoneyTalks
(@shaanp8) reported
Take your money out of @santanderuk asap and move to another bank. They block your account for holding too much money and give you no reason for it. Even after passing security numerous times they still blocked all transactions. Scammers.