Santander down? Current status and problems in Lightwater, Surrey, England

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

• 
  Joey Maley (@joeymaley) reported 31 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  amanda glenister (@AmandaGlenister) reported 1 minute ago

  So frustrated and upset! My house purchase & chain on brink of collapse because after 6 weeks, still awaiting a response from @santanderuk on a std Mining Report. Just get excuses & no help from x4 staff. Totally ridiculous - not good enough by long shot.

• 
  Designs By Hayley (@HCWaterman) reported 4 minutes ago

  @santanderuk I've had a large payment (rent!) come out twice this morning my landlord can only see 1 payment and my confirmation email & sms only show 1 payment, could this be part of the ongoing issues or something else?

• 
  Austin Vause (@VauseAustin) reported 6 minutes ago

  @santanderuk online payment down again for the 2nd time in less than 6 months. Time I looked for another bank I think

• 
  John G (@Wotnohair) reported 7 minutes ago

  @santanderuk My card is still not working. 24 hours now. How long is it going to take to resolve this issue ?

• 
  zoe lovell seenan (@intervalwhine) reported 7 minutes ago

  @santanderuk You should have put this message up on your website as soon as you were aware of the problem. It would have saved me and many others a long phone wait, and spared your call centre staff many irate customers.

• 
  Adam Robson (@Uncivilzation) reported 10 minutes ago

  @santanderuk **** bank, glad you froze and closed my accounts. I don’t have to give you a single penny anymore 👍 hope everyone leaves and you go into administration.

• 
  Daniel (@danieljohnallis) reported 15 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

• 
  Wayne Salt (@stokey_wayne) reported 17 minutes ago

  @santanderuk When are these issues going to be resolved? Been ongoing all day?!

• 
  Liz Moloney (@LizMolondon) reported 18 minutes ago

  @santanderuk You sent me a message after I attempted to make a purchase twice last night. Can't get an answer why. Is it related to issues?

• 
  Amelia. Politically homeless.#RightToProtest2021 (@ollyo9) reported 20 minutes ago

  @santanderuk Happened to me today when ordering my shopping from Morrison’s rang Morrison’s and they couldn’t help had to use my M&S credit card in the end I needed my shopping tomorrow.