Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 01/14/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham, Woking and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomFeltham Withdrawals
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JovlieCarro JovlieCarro (@JovlieCarro) reported

    @santanderuk literally the most appalling service - on the phone for 1.10 mins, conflicting information and no ownership. Time for a change I think, will be moving my accounts next week

  • MAK805 MK (@MAK805) reported

    @santanderuk Appalling customer service. Ask me to call a number saying its staffed 24/7. On line for 30mins and then told noone can pick up. Call the same number again. What is going on??

  • iowmillie Millie (@iowmillie) reported

    . @santanderuk been in Greece for a month and suddenly my card isn't working here. Everytime I try to get cash it just says transaction cancelled. Tried multiple ATMs. Is there a known problem?

  • cliffordharris1 Clifford Harris (@cliffordharris1) reported

    @santanderuk Your payment feature on your website is down for the second month in a row and now your telephone banking is unable to take payments. Last month I tried to pay direct from my bank via the app but you sent 1 payment back. Worst service ever?

  • WharfPotato Depressed by (not just) cladding (@WharfPotato) reported

    @santanderuk very disappointing experience today having transferred hubby to you, spent almost 2 hours on hold to speak to someone, admits your staff made an error then rather than deal as she said she would, she puts my call back into the queue. Second thoughts for the transfer

  • KerryKerrymay77 Kerry Baines (@KerryKerrymay77) reported

    @santanderuk an hour of my life waiting for someone to answer a call. how disgusting. time is precious and i certainly dont have any more time to wait for this. i just hope the problem i have is self rectified by the morning, or my anxiety may put me in hospital!

  • ywilkinson1 Yvonne wilkinson (@ywilkinson1) reported

    @santanderuk Hello are you still having problems with card payments

  • cliffordharris1 Clifford Harris (@cliffordharris1) reported

    @MartinSLewis @santanderuk can't take payments!The pay feature on the website is down for the 2nd month in a row and now phone banking has failed.Last month I tried to pay with my bank via the app but they sent 1 payment back and want late payment penalty! #Santander-disaster!

  • snowflake7890 Lisa Heaton (@snowflake7890) reported

    @santanderuk Is there a problem? I'm not being paid today due to bank issues? What's happening?

  • RossSinnott Ross Sinnott (@RossSinnott) reported

    @santanderuk Has your services gone down cause I'm having difficulties using my card.