Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 11/18/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MrSPickleEsq MrPickle (@MrSPickleEsq) reported

    @santanderuk your customer service is shocking. No contact number on your website for a mortgage enquiry. And your support assistant says no agents available.

  • Miss_Cakehead CAKEDEAD (@Miss_Cakehead) reported

    @santanderuk *help* boyfriend in critical care after being attacked, your emergency number being unanswered, need his card blocked ASAP

  • AreAces Live, love, life. And cheese. (@AreAces) reported

    @santanderuk If your app or online banking worked it would be amazing. Same issues again & again. Imagine if you wanted me to service my account…oh, you do & I can’t.

  • bazzacollins Barry Collins (@bazzacollins) reported

    Sigh. @santanderuk - your one-time passcode service is as reliable as the weather. Please sort it out.

  • Navajo01497666 Navajo (@Navajo01497666) reported

    @santanderuk is rubbish don’t use them. They don’t answer the support phones and there online chat is a bot. #santander employee actual people. You’re a rubbish bank #friday

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

  • ArnoldMawere Arnold (@ArnoldMawere) reported

    @santanderuk absolute shambolic of a bank! Very unprofessional and untrained customer service team!

  • sophieavalon Sophie Slater (@sophieavalon) reported

    @rororomac @NatWest_Help Is that @santanderuk ? We were with them with bizbanking a year ago bit switched cuz they are meant to be terrible/the worst !

  • JESKirrane James Kirrane (@JESKirrane) reported

    @santanderuk Support your customers? I hope you do not include me in that statement. Absolutely no support at all. Thanks for nothing.

  • tosholiver Lightfandango (@tosholiver) reported

    @santanderuk and again, terrible customer service, answer the f****** phones