Santander status: access issues and outage reports

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

• 
  Iain White (@WhiteIain) reported 35 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Joey Maley (@joeymaley) reported 54 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• 
  Corinna Reilly (@corinnareilly) reported 57 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyler (@Empty_With_You) reported 9 minutes ago

  @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.

• 
  donna rawlinson (@jamieshawn1623) reported 10 minutes ago

  @SteveR69420419 @santanderuk mines not working eithier

• 
  Zoe Kennedy (@zoekennedy) reported 11 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?

• 
  Oasis (@Oasisrvti) reported 14 minutes ago

  Just know the 2 a’s in @santanderuk name stand for avoiding accountability. The N, D & S - stand for - not doing ****.

• 
  Karen (@Pinkribbonmark2) reported 16 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬

• 
  steven jackson (@Archtech_design) reported 17 minutes ago

  @santanderuk my partner has asked that I reach out as she doesn’t have X She reported her card having suspicious activity & blocked! Her closest branch is 10miles away! She has been waiting for her card for 10 “working days” two wks in the real world! No card, no local bank?

• 
  On The Write (@On_The_Write) reported 24 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been

• 
  Manavmeet Singh (@Manavvv31) reported 25 minutes ago

  @hnjsamuels @santanderuk Modern banking somehow manages to make you feel both over monitored and completely unsupported at the same time. Blocking important payments while removing basic human service is the exact kind of thing that drives people mad. @hnjsamuels

• 
  SystemicHarmXposed (@SystemicHarmX) reported 26 minutes ago

  @santanderukhelp @santanderuk - failed me, using their deep pockets and legal experts. I cant believe individuals cant get justice. How can one get justice when the system is broken. They were fined for same failures in 2022 - but they use tactics to destroy me further.

• 
  Umang Mathur (@umangm888) reported 28 minutes ago

  @santanderuk After being defrauded, Santander has blocked my attempts to get my money back. I’m being bombarded with consistent, slickly-worded AI emails threatening me about my overdraft now.They talk about 'support' in their emails while doing the exact opposite in reality