Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 02/21/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Santander outage reports came from the following cities: Slough and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Mobile App
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomFeltham Withdrawals
United KingdomFarnborough Website

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RFAssociates Robert Fuller (@RFAssociates) reported

    @santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!

  • _1abz AB (@_1abz) reported

    @santanderuk fix your ****

  • keekee164 a~little~bit~crazy (@keekee164) reported

    @santanderuk hi I can't access online banking and my card keeps getting declined even tho I have money in my account is there a problem your end

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported

    @santanderuk Online banking down, payments being declined? What’s going on? Seriously guys you need to get things in order, not good enough

  • PhillipsWR84 Carl Phillips (@PhillipsWR84) reported

    Yeah, don't ever bank with @santanderuk. Been on hold for an aggregate of four hours over three calls, hung up on and prank called twice and told "an agent tried calling me but couldn't reach you." Some customer service right there 🤌🏻

  • danzyhowells jan howells (@danzyhowells) reported

    When is best time to call re mortgage query - 60 mins hold on the phone and online down - I could cry! @santanderuk

  • rcrain_astro Rob Crain (@rcrain_astro) reported

    @santanderuk Hi, you’ve blocked access to my accounts and I’ve been on hold forever to get through to the help desk. Can I please request a callback?

  • haleemaaa_2 hals (@haleemaaa_2) reported

    Is anyone else’s @santanderuk mobile banking app not loading & has “technical issues”??

  • RhonwenDavies Rhonwen Davies-Keane (@RhonwenDavies) reported

    @santanderuk is anyone working tonight? On the 24hr emergency number for the last half hour!!

  • BooSturgeon BooSturgeon (@BooSturgeon) reported

    @santanderuk is the banking app down? Can’t get online payment authorised via app or OTP?