Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 01/26/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Farnham, Woking and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomFeltham Withdrawals
United KingdomFarnborough Website
United KingdomGuildford Mobile App

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyJam76357203 Tony James (@TonyJam76357203) reported

    @santanderuk High street banks appear to be on the way out so to attract and keep customers they need to go 100% on telephone customer service, recent experience, (45min wait), prove to me Santander aren't bothering with this.

  • MrDC_Harrington David Harrington (@MrDC_Harrington) reported

    @santanderuk No thanks. From my partners recent experience with you, even she concluded that @NatWest_Help are a step above your dreadful service. And this is saying something following the experience I’ve had with them. Just cannot be bothered changing.

  • Angryyorkshire2 Forking Forklifter (@Angryyorkshire2) reported from Bradford, England

    @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

  • JohnMac87014501 John Macdonald (@JohnMac87014501) reported

    @santanderuk hello can you help me with a number to whoever is dealing with credit card payments .

  • RonBaber Ron B (@RonBaber) reported

    @santanderuk You used to pay 3% interest for £5 monthly fee, now it’s 0.3% for £4 fee - hardly customer focused! Maybe if you stopped paying Ant and feckin’ Dec our previous interest. . . .they’re enough to make anyone go elsewhere!

  • DKebabmeat Donna kebabmeat (@DKebabmeat) reported

    @Cmsaunli @santanderuk That was low. The guy clearly had mental issues that he’s managed to overcome. Shame on you😡

  • stanleymore64 Stanley more (@stanleymore64) reported

    @santanderuk My son just left this mob because of their poor service and attitude. He wouldn't recommend them to anyone 🤔

  • MAGAMag32308350 I am Ubiquituos (@MAGAMag32308350) reported

    @santanderuk I was at first interested, however when I read the very poor, sub-standard level of service from those who are already with you, I will stay with my current provider (Nationwide) who offer a first class service & excellent communication.

  • TravellingMP MP TRAVEL - Sheffield (@TravellingMP) reported

    @santanderuk @AskNationwide best service out there imo, everyone helpful and never any mistakes! 👍

  • InnTooned Tooned Inn (@InnTooned) reported

    @TheSplendidFox @santanderuk I switched to the COOP , not a fancy high street bank , but they seem customer friendly.