Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 02/26/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Santander outage reports came from the following cities: Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Mobile App
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomFeltham Withdrawals
United KingdomFarnborough Website

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaBattersea1 Anna Battersea (@AnnaBattersea1) reported

    @santanderuk Terrible bank…

  • Scunnert3 Scunnert 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #FBSI #FBPE (@Scunnert3) reported

    @TakeFive @TheFCA Out of interest @santanderuk, why do you process payments your customers make to an organisation who has had their website shut by the FCA? Why are you not willing to accept evidence of fraud that I have offered? Why are you happy for your elderly customers to be defrauded?

  • Gonefishing781 Gonefishing78 (@Gonefishing781) reported

    @TakeFive @santanderuk @TheFCA SHAME ON YOU SANTANDER. You have lost me as a customer. You will not tell me what to do with my money. Just who the hell do you think you are?

  • a_rdavey gentle hans (@a_rdavey) reported

    @santanderuk "side hustle"? What is this, America? Is it not enough that we have to waste 8 hours of our lives in service to someone else, our free time has to be productive?

  • TheMissFusion Tania Hamilton (@TheMissFusion) reported

    @santanderuk @santanderukhelp Please can you advise how you make a complaint about poor telephone customer service, without having to telephone customer service??

  • Anoncrypto0101 Anoncrypto (@Anoncrypto0101) reported

    @santanderuk Option to opt out of fractional reserve banking 👏well done good on you. It was never fair to be lending out money you didn't have, and charging interest,oh and giving the actual owner a fraction of the earnings. Binance access as well please.

  • charliesparsho1 charlie sparshott (@charliesparsho1) reported

    @santanderuk You have kept £2500 of my money for over a year through this pandemic. I've sent all documents you requested, you tell me you will get back never do..I'm on hold for hours to be disconnected everytime..Impossible to get my money

  • Scunnert3 Scunnert 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #FBSI #FBPE (@Scunnert3) reported

    @santanderukhelp Just spoken to your customer services and fraud team. An elderly relative has made payments to an organisation through fraudulent misrepresentation. I could see it was a fraud immediately. @santanderuk have refused my offer to provide evidence. Why?

  • katemagraw @katemagraw (@katemagraw) reported

    @financialombuds @santanderuk I am a Company Director and I have been told by Santander customer service team that I could not be given information about the lending criteria for limited companies / company directors for porting my Mortgage as I would try and manipulate this!!

  • cmacwritescrime Chris McDonald (@cmacwritescrime) reported

    Well, @santanderuk continue with their incompetence. - request new card. Card doesn’t arrive. - Card has been sent to Nottingham because they’d changed my address in error. New card ordered and address changed back. -did I want the same pin code? Yes please. Card arrives…