Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 03/02/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Santander outage reports came from the following cities: Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Mobile App
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomFeltham Withdrawals
United KingdomFarnborough Website

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • shonafran shona (@shonafran) reported

    horrific customer service from @santanderuk yet again 🙃

  • philipgadams Philip Adams (@philipgadams) reported

    @santanderuk you can close all my accounts. Making arrangements to sell all the shares I have in you too. Hopeless service. Should never have left First Direct

  • ArnoldMawere Arnold (@ArnoldMawere) reported

    @santanderuk absolute shambolic of a bank! Very unprofessional and untrained customer service team!

  • RichardCR56 Richard #GoneSailing (@RichardCR56) reported from Worthing, England

    @santanderuk The worst #bank in the UK. No branches open, so no, what you might call #customerservice. Left the thieving #Lloyds only to find different problems.

  • DivaStroppp 🧶🧵Grandmaaaaaa🧵🧶 (@DivaStroppp) reported

    Absolutely appalled by the service from @santanderuk mortgage application ongoing since Dec 2020. Went to underwriters 3 weeks ago. They AT THIS POINT decide more bloody paperwork is needed. Santander you are giving me a nervous breakdown. Literally.

  • sophieavalon Sophie Slater (@sophieavalon) reported

    @rororomac @NatWest_Help Is that @santanderuk ? We were with them with bizbanking a year ago bit switched cuz they are meant to be terrible/the worst !

  • JESKirrane James Kirrane (@JESKirrane) reported

    @santanderuk No help whatsoever.

  • OscarGest7 O (@OscarGest7) reported

    @santanderuk Genuinely one of the worst customer service experiences in existence

  • xemilyrooneyx Emily (@xemilyrooneyx) reported

    @TfL @TfLTPH @santanderuk Monday 2nd August I used your London Bikes at the Westfield branch. I paid for 1 bike and no codes I printed worked on several bikes. So I gave up - it was £2 wasted. Check my account today and on the 5th I am charged £14 extra. PLEASE FIX THIS!

  • r4chk Rachel (@r4chk) reported

    @santanderukhelp @santanderuk my daughter is trying to book an appointment online (which doesn't work) or at least speak to someone to open a student account. Can't apply online because already have a current account. Please help! :)