Is Santander down in Lightwater, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (36%)
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Transactions (21%)
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Website (21%)
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Login (16%)
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Transfer (5%)
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Withdrawals (1%)
Community Discussion
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Santander Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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NotWokeBloke
(@FormulaLunch) reported
@santanderuk have been trying to pay my credit card for 24 hours without success. Some issue with your platform. #tedious
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Ciku Gicia 🦉
(@mahogany_hues) reported
@santanderuk @santanderukhelp I’d like to drop a note and say thank you to your excellent customer service agents. I called about identity theft where a fraudster had opened an account in my name. I was distressed and the agent was patient and very kind. #excellentcustomerservice
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Daniel Milford-Cottam
(@milcott) reported
Absolute joy is when you, a deaf, need to contact @santanderuk who are super inaccessible for deaf and HoH users and whose digital help assistant keeps asking you to click "Chat With Us" - which DOES NOT EXIST on the blasted website nor on the app.
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simon rowe
(@codrowe) reported
@santanderuk usual shambles in the Doncaster branch. Huge queue of people needing the counter, only 2 staff there. At least 5 floor walkers asking if anyone not need the counter. Get behind the till and sort your poor service out numpties
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Barry
(@barryemmings) reported
@santanderuk don’t seem to be able to log into the mobile banking app again this morning? Are there issues or just me?
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Grusbud
(@grusbud) reported
@santanderuk @santanderukhelp Just switched to Santander, didn’t receive temporary password, rang up, placed on call for 15 mins then hung up on. Rang again and told I have to wait potentially 14 days to get letter so I can access my money. Absolute joke. Won’t be recommending
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Sokhster
(@ISokhy) reported
@santanderuk can't access my mobile app asking for an id check before I can log on,is this something new Never had any problems until today Urgent plse
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Amanda Connolly
(@mand282) reported
@santanderuk they way you interact with clients can have a long term effect, my mortage runs out in 2 years and I won't be renewing with you. I will wait a few years to change my bank account too as too many swaps is bad for my credit rating. Be mindful of service.
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penalisedsaver
(@penalisedsaver) reported
@lebara I moved to you a couple of days ago & ported my number. People are now able to phone & text me on my ported number, however, when I try to get an OTP code from @santanderuk nothing happens. I need to book flights. Please let me know how to solve this problem
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ernmander
(@ernmander) reported
Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct internet %4.5 ? Robbing bastards