Santander status: access issues and outage reports

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

• 
  Iain White (@WhiteIain) reported 8 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Corinna Reilly (@corinnareilly) reported 13 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Joey Maley (@joeymaley) reported 47 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Santos (@alan7408) reported 8 minutes ago

  @santanderuk Thanks for quick reply. It is ringing but without answer! No even the automatic answer is working

• 
  Wideawake (@wideawakebo) reported 9 minutes ago

  Been waiting 11 days for a replacement card from @santanderuk , told it must be a problem with @RoyalMail RM advised it could be another 7 days as that's normal for 2nd class, so just the 18 days, no big deal. Remember when stuff worked in the UK, more or less? #shitshow

• 
  Simon (@aSimonDavies) reported 11 minutes ago

  @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?

• 
  cookaburra (@weyheylad) reported 15 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher

• 
  Paul Fowler (@badger_uk) reported 18 minutes ago

  @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all

• 
  cookaburra (@weyheylad) reported 20 minutes ago

  @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help

• 
  Joanna wight (@DieselbaxiWight) reported 22 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  Ash 1974🔴🏐 (@andy_horner) reported 24 minutes ago

  @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 26 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Oasis (@Oasisrvti) reported 28 minutes ago

  @santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”