Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 11/17/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Muppets25 PV (@Muppets25) reported

    @santanderuk I am unable to access my account. Is online banking down?????

  • Simmondsan1510 Andy Simmonds (@Simmondsan1510) reported

    @santanderuk do you have mobile app issues this morning? I can’t access the app and just get an ‘oops somethings gone wrong’ error message

  • malcolmtalcolm Malcolmtalcolm (@malcolmtalcolm) reported

    @santanderuk The app isn’t working. Getting the Oops message on both WiFi and G.

  • pacemakerruns Nichola McNally (@pacemakerruns) reported

    @santanderuk Problems this morning as well ? Or just me?

  • xk2bz Shane (@xk2bz) reported

    @santanderuk cannot use online banking or your app. Error says you might have a server issue!

  • tim_tgs3003 Tim Smith (@tim_tgs3003) reported

    Finding out why I can’t access banking @santanderuk @santanderukhelp from Daily Star - might want to look at your communications.

  • FlunkFest ᶠˡᵘⁿᵏ ᶠᵉˢᵗ (@FlunkFest) reported

    @santanderuk Nope, not fixed at 7:50am this morning, just tried the app and the main webpage, cannot access either.

  • cityfan86170 cityfan86170 (@cityfan86170) reported

    @santanderuk is there an issue with the online banking platform this morning? Can’t seem to log on

  • FlunkFest ᶠˡᵘⁿᵏ ᶠᵉˢᵗ (@FlunkFest) reported

    @santanderuk Nope, not fixed at 7:50am, just tried the app and the main webpage, cannot access either.

  • clala79 Charlotte (@clala79) reported

    @santanderuk mobile and internet banking down again? #mobilebanking #CustomerExperience #Santander