Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 11/23/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mpw_ mpw (@mpw_) reported

    @Andrew_Cleave @cassyjsy @santanderuk Okay, weird it doesn't appear when I search and I've seen no site notices (and I pass several times a day)

  • Jacob8malik Linda Charlemagne (@Jacob8malik) reported

    @santanderuk There is a problem with your phone lines. I called twice and the call disconnected twice at exactly the same place. I was waiting to be connected someone

  • MickDennisReal Mick Dennis (@MickDennisReal) reported

    @Class1Mod @santanderuk @santanderukhelp It was a huge issue for the ‘handyman’ who needed the money I wanted to pay him. I imagine that was the situations for tens of thousands. But sure, feel free to be glibly ignorant.

  • 4r5ty69 Lesleysdaughter#DontlistentoBoris (@4r5ty69) reported

    @santanderuk Why can’t we access our money, this is so wrong! Have you been hacked?

  • Sammie832Sh samantha harrison (@Sammie832Sh) reported

    @santanderuk your systems are down again! What is going on?

  • 8b7d5da6e2aa40f Ash Denton (@8b7d5da6e2aa40f) reported

    @santanderuk can you please explain to me and everyone else reading this why you have just charged me £41 overdraft 'interest?' my overdraft was cleared end of April. you know im a vulnerable customer because your support team has spoken to me.

  • mpw_ mpw (@mpw_) reported

    @Andrew_Cleave @cassyjsy @santanderuk 1/ I, stupidly, was searching by the address correctly entered! I see the Planning Dept. Civil Servants have entered the address to make it harder to find. Noted that they're playing the 'pandemic' card, as a reason to keep what has been accepted as inappropriate for the site

  • GaryStanley9 Gary Stanley (@GaryStanley9) reported

    @santanderuk problems with the mobile app? Getting a session timeout & server not responding message immediately on opening the app?

  • HasanAshraf6 Hasan Ashraf (@HasanAshraf6) reported

    @santanderukhelp my daughter is trying to open Essentials Current Account for last two weeks (application reference number OLA20553465). @santanderuk is not helping and she is now out of pocket and I am not able to transfer funds. Please help.

  • ProperMyGander Horace (@ProperMyGander) reported

    @santanderuk So what was the technical issue, or are you not going to give any sort of detailed explanation? Take a look at how well Twitter handled their major security issue last year. They don't treat customers like idiots and fully explained what had happened & why it won't happen again.