Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 11/18/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • troutman831 The Goginan 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇩🇪 (@troutman831) reported

    @TCymreig @santanderuk Wtf @santanderuk sort this out, this is a healthcare situation 😡

  • MfanwyEvans myfanwy evans - politically homeless (@MfanwyEvans) reported

    @TCymreig @santanderuk I have Lasting Power of Attorney with Santander UK, for my husband who can't speak or write and has serious cognitive issues. I pay for everything! He has loads of money, but I have to wait 24 hours to transfer any cash. It is a pain, when paying anyone!

  • TCymreig Niki (@TCymreig) reported

    If anyone banks with them, please close your account with these horrible excuses for human beings. More than happy to take your money, but playing nuisance games now! I will be closing down my account first thing upon my return! Go to absolute hell, @santanderuk

  • camer0nnn_ Cameron (@camer0nnn_) reported

    @santanderuk @santanderukhelp Is honestly the worst bank I’ve dealt with, over 2 hours on the phone and still don’t have access to my account. The most unempathetic and unethical bank I’ve had to deal with. Now have to drive over 30 miles to a branch to sort this out.

  • Lemonswed4cawl 🍋🏴󠁧󠁢󠁷󠁬󠁳󠁿 succo Limone (@Lemonswed4cawl) reported

    @TCymreig @santanderuk Sorry to hear this Niki @santanderuk this woman has an ill mother and you are literally interfering with life and death by your stupidity, ignorance and will face consequences if you don't act immediately to help.

  • GogPhilthe DPhiltheGog (@GogPhilthe) reported

    @TCymreig @santanderuk Hi @santanderuk Pretty despicable to deny funds raised by a charity to help an ill lady.

  • eljgales2 Cook Pass Tories (@eljgales2) reported

    @TCymreig @santanderuk That's awful Niki, sorry to hear it. Sort it out @santanderuk you bunch of clowns.

  • TCymreig Niki (@TCymreig) reported

    @bethanjenkins @MorganCymraes @santanderuk I can’t even access the funds at all! They have blocked my app access as well as my access through the website. Absolutely horrid situation as whatever money GoFundMe sent me so far I put into my account so I could transfer easily. They have blocked it all. We were given a bill,

  • TCymreig Niki (@TCymreig) reported

    @DilysDavies @santanderuk Fingers crossed! They are absolutely awful. I am genuinely so angry right now.

  • wilsmadein85 Nathan Wilson (@wilsmadein85) reported from Gainsborough, England

    @santanderuk hi I want to change the day I pay mortgage how can I do that please? Unfortunately I can't find mu mortgage customer number anywhere so I can't do it online