Is Santander down in Lightwater, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (13%)
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Transactions (11%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Santander outage reports came from the following cities: Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Mobile App | |
| Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Feltham |
Withdrawals | |
| Farnborough |
Website |
Community Discussion
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Santander Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Georgina Huxstep
(@GHuxstep) reported
@santanderuk online and mobile banking completely unfit for purpose. Blocked account twice for no good reason so can’t use my account and local branch has closed. On hold to support for 1hr 30mins and not sorted.
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MrsT
(@MrsT34733492) reported
@santanderuk 60mins and counting on hold for someone in security to check a payment. Yesterday phone went dead after 30mins. Help!
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David Robertson
(@DCR101) reported
@santanderuk i have been on hold for a total of 65 minutes now. Plus time wasted on your useless online chat. How long do I wait and why is there no call back option. Dreadful customer service.
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Pamela Walker 🏴 🏳️🌈 🇪🇺
(@pamawalker) reported
@santanderuk I am appalled by your mortgage process and customer services. After many phone calls, you still haven't been able to sort out my problem and it is extremely time-sensitive. Can you please urgently contact me?
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garDan
(@HHBarn) reported
@santanderuk i need to close an ISA extinct account that has been empty for years but you keep insisting on sending out paperwork for.. Seems impossible to do online.
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David Redbox Smith
(@RedBoxWriting) reported
This morning I spent 50mins on phone to @santanderuk 60mins this afternoon trying to sort out an online problem. not a good bank.
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katie
(@katiedulwich) reported
@santanderuk husband’s been on hold for 45 minutes because he just wants to transfer some money from one of his accounts to another & a payment block was made. How does he get help!!?
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk 47 mins now Santander, I'm going to post a copy of this after I've finally been answered, this is how dreadful your service is these days!
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ER but not the Queen
(@iluvbatfink) reported
@santanderuk @santanderukhelp Infuriating having online access blocked AGAIN and on hold for 41 minutes waiting for an answer...give details and then get cut off! Why wasn't I phoned back straight away.
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service