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Santander

Santander down? Current status and problems in Lightwater, Surrey, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 25% Website (25%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • joeymaley
    Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • WhiteIain
    Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • corinnareilly
    Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • imgervazio
    DG (@imgervazio) reported

    @santanderuk you have blocked a transfer and locked me out of my online banking and you are closed ? Terrible service i need my money now !!!!!!

  • chrisby81
    Chris brooks (@chrisby81) reported

    @santanderuk my son has lost his card and we are unable to access his online account, I tried calling but you won't handle out of hours, please explain what we should do to block his card? I find this shocking that we have no means to do thuis with you

  • OberonJewellery
    OberonJewellery (@OberonJewellery) reported

    Really fed worth @santanderuk @santanderukhelp had a cheque sent from Canade to pay in, branch very unhelpful, website hopeless, had to post it ourselves as branch couldn’t/wouldn’t help, although delivered next day took 10 days to even start progressing.

  • 1c2s3p
    1c2s3p (@1c2s3p) reported

    @santanderuk gets my wooden spoon for abysmal customer service 🥄

  • JasmineNeroli
    Izzy (@JasmineNeroli) reported

    @santanderuk why do you provide such poor service in your branches of Santander?

  • DaveThackeray
    Thack (@DaveThackeray) reported

    @santanderuk good lord you guys I still can't log in to my mobile app even after you reissuing IDs. I despair.

  • shome_bag
    Shome Bag (@shome_bag) reported

    @HSBC_UK pathetic experience at HSBC Edinburgh Hanover street branch while trying to open a bank a/c for my son. It’s clear the bank is run by pseudos and bastards given I am a 20 year old customer.Thank you @santanderuk for opening the a/c within 30min #avoidhsbc

  • HilaryConductor
    Hilary Davan Wetton (@HilaryConductor) reported

    Excellent service in Branch at Bicester of @santanderuk today. By contrast trying to get any service at all on the phone is impossible. Why do Santander think that we will put up with this? It is really poor.

  • GMaggiordomo
    Jordan B (@GMaggiordomo) reported

    @santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?

  • FisherScott9
    Scott Fisher (@FisherScott9) reported

    @santanderuk is there anyone that can help me with an unresolved issue ? Waiting for over 1 1/2 hours on the phone with no answer is unacceptable.