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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Lightwater, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • WhiteIain
    Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • joeymaley
    Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • corinnareilly
    Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveR69420419
    SteveR (@SteveR69420419) reported

    Is @santanderuk online banking down???

  • Mindfulness2050
    SoftwareLife (@Mindfulness2050) reported

    @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

  • mitch8951
    John Mitchell (@mitch8951) reported

    @santanderukhelp To start the whole cycle once again? The email ref and date was as a result of the FIRST attempts. You are saying Santander cannot help me, I must help myself ... again? @santanderuk

  • zacbusner
    Admiral Insurance? Pirates More Like (@zacbusner) reported

    @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    Just know the 2 a’s in @santanderuk name stand for avoiding accountability. The N, D & S - stand for - not doing ****.

  • craigyy121
    Craigyy121 (@craigyy121) reported

    @santanderuk @TSB @santanderuk why is your online banking not working just now?, I need to get on it

  • metalheed
    Alan (@metalheed) reported

    @santanderuk I have to verify my identity to get back into the app but the scanning ofy passport is terrible. Just won't work. Why have you made it so hard? Surely my email and phone number should be enough to verify myself?

  • tothehindteeth
    tothehindteeth (@tothehindteeth) reported

    @santanderuk why is your app not updating. I triggered an update over 15 minutes ago and still it says ‘waiting’. How am I to break the loop as now I cannot access it?

  • erkul_cihat
    Cevat Cam (@erkul_cihat) reported

    Despite this, £40 was charged on June 15 and £50 on June 16 — a total of £80, even though we followed all procedures. Still no response or support. This is unacceptable. @TfL @santanderuk @santanderukhelp – please investigate and assist.

  • Alph4betSoup
    Alphabet Soup (@Alph4betSoup) reported

    @sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds