Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 11/23/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyRach LadyRach (@LadyRach) reported

    @fastly Has this issue affected @santanderuk today?

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @lynseyhooper @santanderuk They hoping you put the phone down

  • Bigdave1227 HTAFC (@Bigdave1227) reported

    @santanderuk Is there a problem with the business web site?

  • laurenf98809884 lauren Ro - Ro Fox (@laurenf98809884) reported

    @santanderuk I've message before and no reply so trying here as I need help with my accounts

  • unaiemryout boy_wonder #levelplayingfield (@unaiemryout) reported

    @santanderuk its been 14 days and still no help from your team. Worst bank and worst service I have ever received. Your job is to make things easier for your customers

  • edanfinan edan (@edanfinan) reported

    @santanderuk worst customer service ever experienced 40 mins hold

  • sugandhasri Sugandha Srivastav (@sugandhasri) reported

    @santanderuk I've been waiting on the phone for more than 40 mins. The assistant told me my account is going to be closed down if I don't talk to the relevant team. I asked if the team could call me when they're free, rather than me waiting for ages. Got a rude no... 1/2

  • JamieCochrane18 Jamie Cochrane (@JamieCochrane18) reported

    @santanderuk what the heck is going on with you customer service lines

  • Urban__Groove Urban Groove (@Urban__Groove) reported

    @santanderuk I've always defended Santander as a bank because they do offer a good service, but you should really update your customers to why your branches ain't opening on a Saturday & why your cash machines are switched off, a bit poor really, Leeds City Centre Branch

  • Joe_Stead Joe Stead (@Joe_Stead) reported

    @ICooper @santanderuk @BankofScotland What. ********. Most of my banking is with Starling these days, and it's great. Especially with international stuff. I'm glad I avoid high street banks for this. I'm not looking forward to signing up for a mortgage with clowns like these.