Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 02/03/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Lightwater, Surrey, England

The most recent Santander outage reports came from the following cities: Slough, Godalming, Farnham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Mobile App
United KingdomGodalming Mobile App
United KingdomFarnham Mobile App
United KingdomWoking Website
United KingdomFeltham Withdrawals
United KingdomFarnborough Website

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • karlim00 Karlim00 (@karlim00) reported

    @santanderuk @AskPayPal I've never had a problem with @AskPayPal and i've been using them for pretty much a decade? It's pretty obvious that i'm not messing around and i've had 1000s of fine payments. Worrying because I use it for streaming.

  • HollyWimbridge Holly Wimbridge (@HollyWimbridge) reported

    @santanderuk @santanderuk I’d like to know why I’ve been waiting 2 weeks for a call back from your complaints and investigator team after having all of my money stolen, customer service at its finest

  • RRicsi4 R Ricsi (@RRicsi4) reported

    @santanderuk I think the bank might have done some kind of error on me guys I like all off you santander staff But I'm being misunderstood I hope there's an investigation going on on my account as I have no clue whats going on

  • JoyPritchard71 Joy Pritchard (@JoyPritchard71) reported

    @santanderuk I have been trying desperately to find where I need to post documents for my 20 year old mortgage #help

  • chaarleypop charley (@chaarleypop) reported

    second time I have deposited money into my @santanderuk account on their machete and it has swallowed money bank wasn’t open so I couldn’t ask for help do better please !!

  • AvaRossWrites Ava Ross (@AvaRossWrites) reported

    @skyejromance @bancosantander @santanderuk This is horrible! I hope they fix this soon.

  • johnineurope321 John (@johnineurope321) reported

    @santanderuk hello, I need a one-off cheque, is this something your staff in branch can help with? I haven’t owned a cheque book in 20 years and I don’t need a whole new cheque book.

  • AmandaGado Amanda Gado (@AmandaGado) reported

    @santanderuk Bank account locked and now 35 minutes on hold waiting for help! What am I supposed to do. My nearest branch is miles away

  • Mike_linsky Michael Linsky (@Mike_linsky) reported

    Service at its worst! @santanderuk, I have sent over 6 hours on and off over the past two days on the phone trying to get through to someone in support. It was faster for me to move banks then get in contact with you! Well done @StarlingBank, unlucky @santanderuk

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported

    @santanderuk Why have you stopped supporting IOS 12 apps, I have no online access to my account now!