Is Santander down in Lightwater, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Community Discussion
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Santander Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Scott 🇺🇦✌️❤️ 🏴 🏳️🌈 🇪🇺 🇺🇦
(@Flanican) reported
Hey @santanderuk, do you think you could ask one of the staff in the back to come out and help serve? I've been in the queue 20minutes and there's about ten people behind me
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David Woodley
(@twitdwood) reported
@Mick37465527 They are pathetic! Yet @santanderuk pay them to do their adverts! WITH MY MONEY! OUR SANTANDER BONDS HAVE JUST GONE DOWN 5%.
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Florence
(@HomeEdWalkers) reported
@santanderuk An error message occurs when I try to update a phone number online. It's been happening for a while. What can I do?
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Moss Peak
(@peak_moss) reported
@santanderuk unblock my freaking account. I need my money. Getting through to your call center is impossible 🤬
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DATACENTREME
(@datacentreme) reported
@santanderuk Please can you tell me a) why my online card payments keep getting declined b) why your hold music / messages are so irritating c) why it takes so long to get through to a human being and d) why you can't help me even when I finally get through to your call centre???
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Nicholas Esposito
(@Nikolas88) reported
@santanderuk hello, my access to mobile banking has been blocked for some reason, I tried calling but after half an hour waiting I had to go doing other things. I tried the chat but without login only the bot works, I tried calling again but since I’m abroad phoning doesn’t work
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Paul Cuming
(@PCuming) reported
@santanderuk tried to use your phone contact service today Monday 21 March at 7.45pm. supposed to be open 8am to 8pm the answer was a recorded we are closed reply. Poor service
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Michael Jay cresswell
(@Mjayjcresswell) reported
@santanderuk your online telephone service is absolutly unforgivable.. you have cancelled a £13,800 cheque and given me no explanation, or a customer service person to speak to, blaming covid.. really
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Heavenly Reid
(@miss_heavens) reported
@santanderuk Hi, my mum is having trouble accessing her app. Is there a reason why Santander’s banking app is not working?
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Eden Flac
(@edenflare) reported
@santanderuk We still have issues thanks to this The industry and government are taking steps to make online transactions even more secure and have introduced new checks and controls. It means banks can only accept online card payments that have been processed in line with these new measures