Is Santander down in Lightwater, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lightwater, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Lightwater, Surrey, England
The most recent Santander outage reports came from the following cities: Slough, Godalming, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Mobile App | |
| Godalming |
Mobile App | |
| Farnham |
Mobile App | |
| Woking |
Website | |
| Feltham |
Withdrawals | |
| Farnborough |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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KEVIN FITZMAURICE-BROWN
(@KFBPHOTO) reported
@santanderuk Then as a bank you should employ more people to answer customer needs ! Don't blame the customers.
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Jamie Lavery
(@JamieLavery_) reported
@santanderuk your customer service line is an absolute joke. Why is it so hard to get simple help.
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Amy Kennedy
(@amesken) reported
@santanderuk I’ve reported fraudulent transactions on our acc. today, but trying to rack my brains how/why? And mayb a bit crazy but they were done on Monday, was it anything to do with Fbook, Insta & WA going down? Did fraudsters take advantage? B interesting if any1 else same?
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keeley ronan
(@keeleyronan) reported
@santanderuk absolutely disgusting customer service. No loyalty no compassion. Nursing a relative until they passed and unable to make a payment until I had signal outside the hospital and would rather charge me £12 than understand. 15years of loyalty! You should be embarrassed!
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Mickrab
(@mickrab) reported
@santanderuk Your customer service is appalling. Nobody is answering your phones and the app can't connect to your server. Pathetic.
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Eleanor Bowe
(@elebowe89) reported
@santanderuk I have been trying to transfer my mortgage to you since July with the service you provided to support - enact and not only have they failed to meet the deadline agreed and I have now lost hundreds of pounds in extra charges. Please can you get in touch immediately,
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levsparkie
(@Peterlever8) reported
@santanderuk 2half hours on the phone and then cut off service is poor, will be changing banks
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Ryan Boothroyd
(@ryanpboothroyd) reported
@santanderuk your mobile app is telling me the details on my debit card do not match yet they're right and now my access is blocked. What a s**t sitch.
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SkepticalClassics
(@MahlerRehab) reported
Sick and tired of banks being basically inaccessible to elderly people like my Mum and Dad. Mum had to put the phone down on a representative of @santanderuk who couldn’t help her get a new PIN number. @TheFCA this is discriminatory & not good enough.
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Cameron
(@camer0nnn_) reported
@santanderuk @santanderukhelp Is honestly the worst bank I’ve dealt with, over 2 hours on the phone and still don’t have access to my account. The most unempathetic and unethical bank I’ve had to deal with. Now have to drive over 30 miles to a branch to sort this out.