Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 11/05/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (38%)

    Website (38%)

  2. Mobile App (33%)

    Mobile App (33%)

  3. Login (21%)

    Login (21%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • willrolls Will Rolls (@willrolls) reported

    @MorganBroadcast Sorry to hear about this. My back at @LloydsBank managed to refund the fraud to me when I got scammed - a much better service than @santanderuk who appear to be on another side (not their customer‘s)

  • charlotteukcity 𝓒𝓱𝓪𝓻𝓵𝓸𝓽𝓽𝓮 (@charlotteukcity) reported

    @MorganBroadcast Utterly shameful @santanderuk will never bank with you now! Charlotte I’m so sorry. You must feel violated and let down beyond words!

  • Anne10max Anne Lomax (@Anne10max) reported

    @MorganBroadcast Grief but that’s ****. Wish I could help, so sorry. Will be moving from @santanderuk as soo as I can.

  • PaulLongden8 Paul Longden (@PaulLongden8) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Go to Google and type in email CEO. This might help

  • miche2my Michelle Singlehurst 🔸 (@miche2my) reported

    @nb87120292 @santanderuk Terrible, it also doesn't surprise me. Might do the same with daughters, only took it out as was easy to do online.

  • jcduk jeanette davis 💙 (@jcduk) reported

    @MorganBroadcast I think I will be looking for a new bank! @santanderuk This is terrible!

  • FXCKG3NES1S Lol (@FXCKG3NES1S) reported

    @santanderuk Help Charlotte you Bozos

  • jackiecahill5 JackieC (@jackiecahill5) reported

    @PatrickNeylan @santanderuk Every single time I call my telephone banking service they push this on me. Every single time I say- nah, I like talking to people. I don't understand "apps" and I don't care! #luddite

  • Foxvickie2 Fox vickie (@Foxvickie2) reported

    @MorganBroadcast @PeterDbrash Can we help put pressure on @santanderuk to do the right thing and refund you?

  • Michal45945708 Michal (@Michal45945708) reported

    @MorganBroadcast @santanderuk I don't know what functionality the Barclays app has, but many banking apps let you check your PIN (mine does). So perhaps if they got access to your app, they got hold of your PIN through it.