Santander status: access issues and outage reports

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

• 
  Joey Maley (@joeymaley) reported 20 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• 
  Iain White (@WhiteIain) reported 23 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Corinna Reilly (@corinnareilly) reported 33 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  knappster29 (@garryknapp8) reported 4 minutes ago

  @uniiqverse @santanderuk Don’t move to nationwide , worst customer service ever , messed my move dates up , just horrible people to deal with if you can get past the bot

• 
  Numin (@Numino2cm) reported 11 minutes ago

  @santanderuk Trouble is I can’t get through to anyone that would help

• 
  MBUR337 (@MBUR337) reported 12 minutes ago

  @HalifaxBank “UK property market cooling is short term” @michaeljburry where I have heard that before? is there another ‘big short’ in play? Who’s playing the short? I feel problems for liquidity with @santanderuk coming 2027 with there combined credit and mortgage products.

• 
  Oasis (@Oasisrvti) reported 16 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  William Poel (@wpoel) reported 16 minutes ago

  @claudelittner @santanderuk @cahoot Claude: I just got told in an email from Cahoot "Important Information - 25/05/2026 Dear MR ......... You may need to take action Please log on to your Online Banking as soon as possible. You have an important new document to read....." I haven't had contact with Cahoot for ~20 years and the task of exhuming old contact info (or anything else) is going to be vast. And if I do, 99% it will be spam or an offer to sell me something - not news of an error in my favour for £50k. Banks sending out these types of messages create a lot of hassle - and there needs to be a way of getting a fast track summary to determine if it is worth the effort.

• 
  Aidy (@Adey22) reported 17 minutes ago

  @santanderuk Bet365 said unable to make payment with this card.. when contacted their customer services they said there were problems with Santander card payments yesterday afternoon and issue was Santanders.

• 
  Wayne Green (@wayneogreeny) reported 24 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

• 
  Robin Lievesley (@RLievesley43207) reported 25 minutes ago

  Is anyone else having problems with banks these days my accounts are blocked more than they are open @Rupert Lowe # Halifax @HSBC @santanderuk

• 
  Albert Yang (@YangBeast) reported 25 minutes ago

  @santanderuk just experience the worst in branch customer service ever, as a long time Select customer I am considering closing my account!

• 
  Sorare Rhino (@FifaThing) reported 27 minutes ago

  @santanderuk This bot reply to save face doesn't help anyone