Santander

Is Santander down in Lightwater, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lightwater, Surrey, England 10/18/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (30%)

    Website (30%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (15%)

    Login (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnyMoz John Moriarty (@JohnyMoz) reported

    @santanderuk's new statement area in the app is much less useful than it used to be. now slow to load and have to click through to PDFs to see any useful information (e.g. last statement balance). A definite step back!

  • 8rthur2019 Arthur 🌍🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇵🇪🇺 (@8rthur2019) reported

    @santanderukhelp Hello @santanderukhelp @santanderuk any progress? Any chance someone can help please? 🙏😳

  • balls_pepper Pepper ***** (@balls_pepper) reported

    @santanderuk Hey people. As a Santander customer, I can honestly say that they are utterly shite in every way. Imagine a set of really unhelpful people who take 45 mins to answer the phone, have no authority to comment on your problem (no intention to fix it), and pay you zero interest.

  • Kai_sgm K♛ (@Kai_sgm) reported

    @EE why is my Santander app not working on mobile data… only on wifi. @santanderuk

  • AndrewW42421683 Andrew William Hardy 💙 (@AndrewW42421683) reported

    @santanderuk feel let down by your bank as a victim of fraud you have sided on the fraudsters side not mine as a customer I bought a item in good faith and never received it you say I didn't follow banking practices #fraud

  • LaLaLampey Rachel Anne Lampey (@LaLaLampey) reported

    @santanderuk the website to log in seems to keep freezing each time I try to access it. Is there a problem?

  • JustAskDesign Just Ask Design (@JustAskDesign) reported

    **** @8rthur2019 if Denmark were sponsored by @santanderuk you could not have had a worst day! Sorry Bud, I do take the piss sometimes. actually thought at 15 mins it was a given to Wales ( I'm a rugby man)

  • 8rthur2019 Arthur 🌍🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇵🇪🇺 (@8rthur2019) reported

    @JustAskDesign I know it's a win win!!👍 I'm still having issues with @santanderuk an absolute waste of space! I've spent my life this week waiting on hold then no-one can tell me the problem. 😳 WTAF !! I'm so glad I'm with a French bank. My god what an improvement. Efficient and quick.

  • permarlings7 Anfield B C Peter (@permarlings7) reported

    @santanderuk Absolute rubbish, I tried to use my Santander credit card yesterday, denied as I apparently need to register a mobile phone with them. They haven't even let me know I need to! Not very good customer care!!!

  • bjblyth Benjamin Blyth (@bjblyth) reported

    Why is nothing working tonight?! 😩 I’m looking at you @santanderuk, @CoventryBS and @PSLadvisers - your websites all buggy as hell or down tonight with no warnings to suggest why?