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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Lightwater, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • corinnareilly
    Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • WhiteIain
    Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • joeymaley
    Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ApprovedRoofing
    Approved Roofing (@ApprovedRoofing) reported

    @santanderuk @TSB Why have you blocked peoples bank accounts? Why have you blocked peoples bank cards? Why can people not access their own money? Why have you frozen business accounts with ZERO warning? You have already admitted you have made 3 mistakes and yet STILL refuse to release th funds and open the accounts. I am trying to close the accounts and cannot as you will not allow it. Meanwhile I cannot access a penny. Disgrace.

  • 1Redders0
    Redders. (@1Redders0) reported

    @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.

  • KlaudiaSkoniec5
    Klaudia Skonieczka (@KlaudiaSkoniec5) reported

    @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

  • zacbusner
    Admiral Insurance? Pirates More Like (@zacbusner) reported

    @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

  • metalheed
    Alan (@metalheed) reported

    @santanderuk Tried every day got 20 days and it still won't take a picture of my passport. At this point it's easier to just move to a new bank. It's shameful that your technology is so bad I can't access my own account

  • crm_uk
    C Morris (@crm_uk) reported

    @bancosantander @santanderukhelp @santanderuk Opened a Spanish account online non residential. And clearly stated British and passport etc All emails have been sent to me in Spanish. So I have no idea as I'm not ticking boxes that are in Spanish Awful customer service!

  • YangBeast
    Albert Yang (@YangBeast) reported

    @santanderuk just experience the worst in branch customer service ever, as a long time Select customer I am considering closing my account!

  • Mindfulness2050
    SoftwareLife (@Mindfulness2050) reported

    @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

  • orwellvalley
    orwellvalley (@orwellvalley) reported

    @santanderuk between @eBay_UK draconian account verification nonsense, which you of course don't work properly with and @klarna knocking back perfectly good cards you issued you've made a complete nonsense of trying to buy anything online. Do you even sit down and test it works?

  • lookitskris
    Kris (@lookitskris) reported

    @santanderuk your devs still havent fixed this and its been going on for months. Trying to make payments Adobe Analytics error - Unable to create AppMeasurement tracker, s_gi function not found global window.act is not a function problem