Sky

Sky Outage Report in Ellon, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Ellon, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ellon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Ellon, Aberdeenshire, Scotland 04/28/2025 17:00

April 28: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (12%)

    TV (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Ellon, Scotland

Latest outage, problems and issue reports in Ellon and nearby locations:

  • _RobbieRoss Robbie Ross 💙 (@_RobbieRoss) reported from Ellon, Scotland

    @SkyHelpTeam Hi. My broadband is down and your online “line checker” isn’t working. Message says tests aren’t available at this time. Can you tell me if there is an issue in my area. Thanks.

  • _RobbieRoss Robbie Ross (@_RobbieRoss) reported from Ellon, Scotland

    @SkyHelpTeam I’ve had to restart my router 4 times in 3 days to get reconnected to the internet. Have you a problem in Aberdeenshire cause this is getting very annoying. Thanks.

  • _RobbieRoss Robbie Ross 💙 (@_RobbieRoss) reported from Ellon, Scotland

    @SkyHelpTeam Thanks for that. Is it not typical that no sooner did I send the message than the line test started working again. Looks like an issue with my hub. Will take a look at the guide. Thanks.

  • dangreavey Dan Greavey (@dangreavey) reported from Kintore, Scotland

    The new @SkySports scores app. Either I’m really unlucky or it’s a bit naff by comparison with what it was before. Slow, clumsy layout, can’t seem to handle date changes as you scroll.

  • JenTaylor93 Jennifer Taylor (@JenTaylor93) reported from Ellon, Scotland

    @SkyHelpTeam I have a line fault but cant get to talk to anyone only automated service. How can I talk to an actual advisor?

  • DutchBhoy7 Tony Mayfield (@DutchBhoy7) reported from Oldmeldrum, Scotland

    @SkyUK @SkyHelpTeam Seriously!? Again!? How many times has your broadband service gone down over the past few weeks. People rely on this service a lot, esp those like myself who are still working from home. Just not good enough. Get it sorted #skybroadband #skybroadbanddown

  • LeeroyMeadows Lee Meadows (@LeeroyMeadows) reported from Newburgh, Scotland

    Absolute shambles from @SkyUK phone support today. On the phone for an hour, handed over to 4 different people all positioning different prices for the same services. Upgrading our current account/box to UHD seems to be harder than it should be.

  • colingale Colin Gale LD (@colingale) reported from Inverurie, Scotland

    @SkyHelpTeam Been through every help section you provide. I am aware a number of people are suffering the same problem. At this stage, all I want to know that you are aware of it and are doing something about it. I am willing to be patience before cancelling. Thanks.

  • colingale Colin Gale LD (@colingale) reported from Inverurie, Scotland

    Why have @skysports ignored the penalty incident at half time ? @SkySportsPL

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Newmacher, Scotland

    @SkyUK @SkyHelpTeam WiFi down, postcode AB21 7PP. Sort it out.

  • FatEeyore Scott Baird (@FatEeyore) reported from Ellon, Scotland

    @SkyHelpTeam any known broadband issues in Ellon? Internet really slow tonight. Download speeds of 2.31Mbps

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Newmacher, Scotland

    @SkyUK WiFi down, postcode AB21 7PP. Sort it out.

  • colingale Colin Gale LD (@colingale) reported from Inverurie, Scotland

    @SkyHelpTeam @kieranc2k The sign in rather complicated I have given up twice. Probably Apple is the problem its not just a simple case of your email and password if you have an existing subscription.

  • _RobbieRoss Robbie (@_RobbieRoss) reported from Ellon, Scotland

    @SkyHelpTeam Thanks for replying. In the end I needed to call your customer services team and they were able to help me out 👍🏻

  • _RobbieRoss Robbie Ross (@_RobbieRoss) reported from Ellon, Scotland

    @SkyHelpTeam Hi there. My WiFi is working fine but none of my iOS devices will connect to the router. Same goes for my Apple TV. Tried restarting router/restarting devices. If I tell devices to forget the network and try to reconnect it says the password is wrong when it isn’t.

  • colingale Colin Gale LD (@colingale) reported from Inverurie, Scotland

    @DJJamieTaylor1 @SkyHelpTeam Just to let you know I have exactly the same problem.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyHowe26335919 Amy Howell (@AmyHowe26335919) reported

    @SkyHelpTeam Hi! The Wifi was down in my area yesterday, it was running fine this morning but the orange light on ‘internet’ is back and nothing will connect. I’ve already tried the reset button but it didn’t help. I’m WFH and can’t do anything - help!

  • MalcolmKidd1 Malcolm Kidd (@MalcolmKidd1) reported

    @SkySports The consequences of another mistake by a weak leader and government by not closing the borders as soon as the Indian variant was known about, there’s a common theme that runs with us all suffering with the restrictions we’re suffering - poor decision making!

  • AzizAzizrahman Aziz (@AzizAzizrahman) reported

    @JacquiSaid @SkyHelpTeam seem to be an outage .....

  • esutp esutp (@esutp) reported

    @SkyHelpTeam why hasn’t someone at sky got in touch with me to say what is going on? Why do I pay extra every month only not to receive the service. Broadband is down in the south london area

  • Pete_Robertson Pete Robertson (@Pete_Robertson) reported

    @SkyHelpTeam It's a pretty poor response - it's a fault in the whole area. What I think everyone wants to know is do you have a timescale for it to be fixed? I already know how to check my connection - I have done and it's obviously broken. 🙄

  • DaveBStDW Dave Bowden (@DaveBStDW) reported

    @SkyHelpTeam So I have to cancel my up and running sky service in order to be able to get the incentive? It was sky that got it wrong so your records should indicate that surely?

  • dazzer1234567 Darren Spurr G.T.F.C (@dazzer1234567) reported

    @SkySports Funny how he’s putting the brakes after all his corrupt colleagues have gone back to their own countries @BorisJohnson step down now

  • PixelsPencil PixelsPencil (@PixelsPencil) reported

    @SkyHelpTeam Ok thank you. May I ask if this is down for most of the day will we get reimbursement in some way like not being billed for the day? I mean I'm losing alot more than a single day charge of internet but not good I'm paying for service I'm not getting and is losing me day wage?

  • marc66483135 marc (@marc66483135) reported

    @SkyHelpTeam It’s been down since yesterday afternoon

  • hayleyjayneread Hayley Jayne (@hayleyjayneread) reported

    @SkyHelpTeam Is that when I have to login into my account cause I tried that once before and couldn’t. I was speaking to someone on direct messaging