Sky Outage in Newmacher, Aberdeenshire, Scotland

@SkyHelpTeam Hi there. My WiFi is working fine but none of my iOS devices will connect to the router. Same goes for my Apple TV. Tried restarting router/restarting devices. If I tell devices to forget the network and try to reconnect it says the password is wrong when it isn’t.

So ive since had several others saying that theyve had nothing but problems with sky.... disappointing service to say the least! @SkyUK @SkyHelpTeam

Sorry stream ended so abruptly my internet has gone the way of the dodo thanks @SkyHelpTeam cause nothings worked to help fix it 🤬

@SkyHelpTeam just got a call from 01835597084 with a recorded message saying my router had been identified as having problems and would be shut down in 4 hours. I take it this was not from Sky.

@HdrMartin @SkySports I wouldn't know because I refuse to watch Sky coverage of anything. But a blackout absolutely ruins the game day experience.

@SkyHelpTeam you know, some of us rely on emails for work (income). Sort your shit out.

When you start an online conversation with @SkyHelpTeam almost 4 hours ago for a simple home move and still are no further forward and they have stopped replying great customer service I bet if I was a new customer they would be all over me

@SkyUK your “support” service is a joke. For all the channels I’m receiving right now you may as well cancel my subscription. Waste of f**king time & money.

@SkyUK Slmost 2 hours online with Dky Customer did-Services. Still have not actually managed to cancel subscription. Sharp practice at its very worst.

@SkyHelpTeam Anyone else having problems with Sky re cancellation. Spent ages on ‘live messaging’ finally told to answer security question. When I did, chat box had disappeared. Back to square 1. Piss poor Sky - again

@SkyUK been trying to call at various times for a week now. Keep getting the voice message that calls are either taking 30 mins or 60 mins to answer. Can’t notify moving date online. Help!

@SkyHelpTeam moved to sky fibre, constantly dropping, slow connection and sky dare tell me the problem is at my end. The only thing that has changed in the last 7 years is moving provider to sky. I refuse to be tied into an 18 month contract for a service that does not work.

@SkyUK @SkyHelpTeam WiFi down, postcode AB21 7PP. Sort it out.

@SkyUK WiFi down, postcode AB21 7PP. Sort it out.

@SkyHelpTeam Thanks for replying. In the end I needed to call your customer services team and they were able to help me out 👍🏻

@GeorgeShanks91 @SkyUK @bt_uk Yea, definitely! Sky is just a disgrace!! Paying through the nose for a dreadful service! You try to call and can’t get through!!! Awful!

@premiersportsuk Disappointed you weren’t able to sign me up for a subscription due to technical error on website and high call volumes on phone. Your loss, and appalling @ScottishFA that @SkySports and @btsport subscriptions aren’t enough. Sort this. Hope #AbeRan is a crap game

Aaargh, their incompetence knows no ******* bounds, so glad I ****** this shit off. **** @SkySports

@skysports it is all very well Rodriguez been honest after the game, the goal should never of stood, he knew it, everyone knew it. Unbelievable 😡

@SkyHelpTeam Internet has been incredibly slow in the evenings recently - not impressed.

@SkySports Do the management @SkySports realise that there ate more than 2 teams in the SPFL. The SPFL don't know that their are more than 2 I mean they call it the "Old Firm ," but hard when one team went down and are now known as SEVCO Rangers, new players and new Manager.

@SkyUK #WTF I just signed up for @SkyUK on Thursday!!!! @kiddser

@SkyHelpTeam Why have your free screenings never been for Andersen, you do realise there is people still alive and paying for your products north of Glasgow & Edinburgh? #rubbishloyaltyrewards

@Noel3881 @channel5_tv @SkyUK To do with the film franchise or one of those shit big brother type ones

@SkyUK Please put a rocket up Yahoo's behind. The new "improved" Sky Yahoo email does not allow us to move an email from our Sent folder to another folder of our choice. Their help service is useless, not addressing this kind of complaint.

@SkyHelpTeam we’ve had issues with our TV signal and broadband since March. Spoken to support (most recently in August) and still having consistent problems.

@SkyUK disgusting customer service, why advertise an offer then try to hide.

@SkySports there is no Old Firm. Stop peddling that shit.

Hi @SkyHelpTeam - WiFi been down here in Aberdeen since about 9pm last night. Any update when it may be fixed? Or is it an isolated problem with my router? AB25 postcode

@cliveomalley @DripFix @the24hrplumber @SamArmstead @BTCare @pbplumber @Eng32Mike @IanPlumbing @TradesTalk @bitznpcz @phpi @irbheating @virginmedia @SkyUK Am scum of the earth, am glad you’ve lowered your standards to speak to a piece of shit like me

@DripFix @the24hrplumber @SamArmstead @BTCare @pbplumber @Eng32Mike @IanPlumbing @TradesTalk @cliveomalley @bitznpcz @phpi @irbheating @virginmedia @SkyUK I love sky tv, but the broadband is awful, I spend more time off the WiFi. It’s just shite

@DripFix @the24hrplumber @SamArmstead @BTCare @pbplumber @Eng32Mike @IanPlumbing @TradesTalk @cliveomalley @bitznpcz @phpi @irbheating @virginmedia @SkyUK I love sky tv, but the broad is awful, I spend more time off the WiFi. It’s just shite

@MattAllen001 @AberdeenFC It happens when I purchase a @SkySports day pass. Never mind it's only a game.

Yip...@SkyUK have to be one of the worst. Been told to do a reset on our box meaning we lose over 4 years of recordings but can’t guarantee the reset will work. @SkyHelpTeam Contracts up very soon #byebyesky

@CROGLFC @leathemsaan1892 @MailSport @SkySports @btsport By that logic a lot footballers, including Gerrard (coming from an LFC fan), Messi, Ronaldo, all should be sacked given their previous issues with bar fights and tax-dodging. We’ve all done wrong, and having served his suspension should be given another chance.

@CROGLFC @MailSport @SkySports @btsport Whatever you say. He obviously has anger issues - shown through his career and in his autobiography it’s noted. There was news he was getting therapy for it following the incident. He spat at someone in a moment of madness. Nothing more. I see nothing wrong with a second chance.

@SkyHelpTeam I have to re-enter my password, but yes I can access my sky account and email, the problem is my mail app on my tablet wont work, and thats the way I've always viewed my mail, its a pain having to go on line to do it.

@SkyHelpTeam outrageously poor customer service tried to get an engineer visit booked on 16/1/20 now being told the soonest they can get to me is 14/2/20, I expected more having been a customer approaching 20 years and they winder why people go elsewhere!

@4Viewers @AnthonyTagg @SkyUK @E4Tweets @SkyOne @itn @VIMN_PR @channel5_tv @5star_tv @WarnerBrosUK @warnerbrostv Channel 5 is never going to air it.

@4Viewers @AnthonyTagg @SkyUK @E4Tweets @SkyOne @itn @VIMN_PR @channel5_tv @5star_tv @WarnerBrosUK @warnerbrostv And also whilst at it permit Channel 4 getting their Smallville re-airing rights back from sister network Channel 5 airing I was watching that then they stopped airing it it's about Mike and Tom not the Allie Mack show they shouldn't have stopped us watching for her being on it.

@SkyHelpTeam Am on phone to you to cancel it, they said should have been today but doesn't matter now

@deKay01 @SkyUK Really need more detail on what is being changed. There are no details that I can see which tells you what they are dropping support for.

@Lufferov @SkyUK Presumably they don't support the type of authorisation needed. TLS or something. Although I use TLS on Outlook 2016 so not that.

@SkyHelpTeam I ordered it Saturday via one of your stalls and they said definitely here Monday via post which has already been, i needed it for daughters phone so will have to try and get a different contract somewhere else today and cancel this, it annoys me when false promises

@SkyHelpTeam No so wasted 20 quid thanks allot keep up the terrible work

@virginmedia Made no effort to resolve my complaint. Have escalated to CIFAS. Will now be switching my, wifes and parents mobile supplier to @SMARTYMobileUK, will be switching broadband supplier to @bt_uk or @SkyHelpTeam at the very earliest opportunity. After 19 years, bye Virgin 👋